MIS stands for Management Information Systems. MIS refers to the management of organizational information systems, which involves planning, development, implementation and use of information technology applications to support business operations, management and decision-making.
Some key aspects of MIS include:
- Ensuring an organization has the necessary information systems and infrastructure to support its current and future needs.
- Developing policies and procedures for effective information systems management.
- Managing information systems projects from initiation to completion.
- Providing training and support to users of information systems.
- Evaluating systems performance and making improvements.
- Ensuring legal and ethical use of information and information systems.
So in summary, MIS involves the management and use
A lunch & learn session written for McGill University's undergrad Management Information Systems Association. Covers the Data Analysis spectrum (Visualization, Analytics, BI, Data Mining) and some of the Data Warehousing-Business Intelligence-OLAP work done internally at McGill.
IT Governance: Governance & Management of Enterprise IT, 25 - 28 October 2015...360 BSI
Information and related technology have become increasingly crucial in the sustainability, growth and management of value and risk in most enterprises. As a result, IT has moved from a support role to a central position within enterprises.
The enhanced role of IT for enterprise value creation and risk management has been accompanied by an increased emphasis on the Governance and Management of Enterprise IT (GEIT).
Enterprise stakeholders and the governing board wish to ensure that IT fulfills the goals of the enterprise. GEIT is an integral part of overall corporate governance.
GEIT addresses the definition and implementation of processes, structures and relational mechanisms within the enterprise that enable business and IT staff to
execute their responsibilities in support of creating or sustaining business value.
In this course you will learn and understand how to assess and evaluate an organization’s GEIT and make sure that IT is properly aligned with the business objectives.
COBIT 5 can help enterprises create optimal value from IT by maintaining a balance between realizing benefits, optimizing risk management and leveraging resources. The COBIT 5.0 addresses both business and IT functional areas and provides a governance, management and operational framework for enterprises of all sizes, whether commercial, not-for-profit or public sector.
Contact Kris at kris@360bsi.com to register.
The document provides an update on enterprise architecture activities at a university. It discusses the mandate and responsibilities of the enterprise architecture group which includes information management, enterprise architecture, integration development, usability and strategic innovations. It then summarizes various enterprise architecture initiatives regarding strategic architecture, business architecture, information architecture, and enterprise content management.
This presentation was delivered to students soon to complete undergraduate and masters degrees in technology and IT disciplines at Oxford Brookes University. The presentation highlights five "hot" areas of demand in the current IT jobs market, and offers resources and free or low cost certifications to allow candidates to "upskill".
Want to make timely decisions based on the latest info? As a Sales or Marketing Manager, would you like to know answers to questions like: what type of products are selling the best? Am I meeting my goals? How is the new promotion working? Where are the best opportunities? What person is doing the best and why? And much more...at the tap of your finger.
The document summarizes the Central Bank of Indonesia (Bank Indonesia). It discusses Bank Indonesia's establishment, organization, leadership, monetary policy decisions, objectives, and instruments. The objectives are maintaining a stable Rupiah and achieving its inflation targets through using monetary policy instruments like open market operations, the BI rate (discount rate), and reserve requirements. Bank Indonesia aims to reduce inflation in the coming years to its target range of 3-5%.
Este documento describe cómo los valores personales de un estudiante se alinean con los valores éticos de la Universidad ECCI. Explica que los valores morales, humanos y éticos aprendidos desde la niñez ayudan a las personas a desarrollar pensamientos y juicios de valor. Al ingresar a la universidad, estos valores personales se fusionan con los procesos de la institución educativa para potenciar a las personas y hacerlas íntegras con miras al desarrollo de la comunidad y el país.
Riskpro is a risk management consulting firm with offices in major Indian cities. It provides integrated risk management solutions to mid-large sized companies and financial institutions. Riskpro's services include advisory on credit, operational, fraud and other risks. It aims to provide quality advisory services typically offered by large firms, but at more affordable rates. Riskpro differentiates itself by focusing exclusively on risk management and leveraging over 200 cumulative years of experience among its professionals.
A lunch & learn session written for McGill University's undergrad Management Information Systems Association. Covers the Data Analysis spectrum (Visualization, Analytics, BI, Data Mining) and some of the Data Warehousing-Business Intelligence-OLAP work done internally at McGill.
IT Governance: Governance & Management of Enterprise IT, 25 - 28 October 2015...360 BSI
Information and related technology have become increasingly crucial in the sustainability, growth and management of value and risk in most enterprises. As a result, IT has moved from a support role to a central position within enterprises.
The enhanced role of IT for enterprise value creation and risk management has been accompanied by an increased emphasis on the Governance and Management of Enterprise IT (GEIT).
Enterprise stakeholders and the governing board wish to ensure that IT fulfills the goals of the enterprise. GEIT is an integral part of overall corporate governance.
GEIT addresses the definition and implementation of processes, structures and relational mechanisms within the enterprise that enable business and IT staff to
execute their responsibilities in support of creating or sustaining business value.
In this course you will learn and understand how to assess and evaluate an organization’s GEIT and make sure that IT is properly aligned with the business objectives.
COBIT 5 can help enterprises create optimal value from IT by maintaining a balance between realizing benefits, optimizing risk management and leveraging resources. The COBIT 5.0 addresses both business and IT functional areas and provides a governance, management and operational framework for enterprises of all sizes, whether commercial, not-for-profit or public sector.
Contact Kris at kris@360bsi.com to register.
The document provides an update on enterprise architecture activities at a university. It discusses the mandate and responsibilities of the enterprise architecture group which includes information management, enterprise architecture, integration development, usability and strategic innovations. It then summarizes various enterprise architecture initiatives regarding strategic architecture, business architecture, information architecture, and enterprise content management.
This presentation was delivered to students soon to complete undergraduate and masters degrees in technology and IT disciplines at Oxford Brookes University. The presentation highlights five "hot" areas of demand in the current IT jobs market, and offers resources and free or low cost certifications to allow candidates to "upskill".
Want to make timely decisions based on the latest info? As a Sales or Marketing Manager, would you like to know answers to questions like: what type of products are selling the best? Am I meeting my goals? How is the new promotion working? Where are the best opportunities? What person is doing the best and why? And much more...at the tap of your finger.
The document summarizes the Central Bank of Indonesia (Bank Indonesia). It discusses Bank Indonesia's establishment, organization, leadership, monetary policy decisions, objectives, and instruments. The objectives are maintaining a stable Rupiah and achieving its inflation targets through using monetary policy instruments like open market operations, the BI rate (discount rate), and reserve requirements. Bank Indonesia aims to reduce inflation in the coming years to its target range of 3-5%.
Este documento describe cómo los valores personales de un estudiante se alinean con los valores éticos de la Universidad ECCI. Explica que los valores morales, humanos y éticos aprendidos desde la niñez ayudan a las personas a desarrollar pensamientos y juicios de valor. Al ingresar a la universidad, estos valores personales se fusionan con los procesos de la institución educativa para potenciar a las personas y hacerlas íntegras con miras al desarrollo de la comunidad y el país.
Riskpro is a risk management consulting firm with offices in major Indian cities. It provides integrated risk management solutions to mid-large sized companies and financial institutions. Riskpro's services include advisory on credit, operational, fraud and other risks. It aims to provide quality advisory services typically offered by large firms, but at more affordable rates. Riskpro differentiates itself by focusing exclusively on risk management and leveraging over 200 cumulative years of experience among its professionals.
This document provides an overview of PBI TSI review and implementation services offered by Veda Praxis. It discusses Veda Praxis' background and vision, the types of review services it offers (quick scan, high level, full scope), and its methodology for conducting reviews and implementations. The review services involve defining the scope, analyzing the IT environment and complexities, performing interviews and reviews at different levels of depth, and delivering findings and gap analyses. The implementation methodology involves planning improvements based on gaps, designing changes to people, processes and technology, implementing those changes, monitoring effectiveness, and continually improving over time.
Dokumen tersebut membahas tujuan dan tugas Bank Indonesia dalam menjaga stabilitas nilai rupiah dan sistem keuangan Indonesia. Bank Indonesia bertujuan mencapai dan memelihara kestabilan nilai rupiah yang tercermin dari laju inflasi dan nilai tukar rupiah, serta menjaga stabilitas sistem keuangan melalui pengawasan perbankan, sistem pembayaran, pemantauan makroprudensial, dan fungsinya sebagai penyelamat darurat jika terjadi k
Dokumen tersebut membahas tentang perbankan di Indonesia, termasuk jenis bank, konsep dasar perbankan, peran dan tugas Bank Indonesia sebagai bank sentral, serta kebijakan-kebijakan yang diambil Bank Indonesia dalam mengatur dan mengawasi sistem perbankan di Indonesia.
This document discusses ailing public sector undertakings (PSUs) in India. It outlines the categories of PSUs, names some major companies, and discusses investments and progress. It also covers the roles and challenges of PSUs, defines sick units, and outlines revival schemes. The document discusses policies around disinvestment of PSUs and names some companies that were disinvested. It provides opinions from experts on closing or selling sick PSUs. In conclusion, it states that government employees are not terminated for poor work and skills and strategies are not updated in sick PSUs.
Bank Indonesia Regulation 9/15/2007 IT Risk ManagementAnjar Priandoyo
This document discusses why Bank Indonesia (BI) is a very powerful institution in Indonesia. It provides several key points:
1. BI has very effective monitoring of banks in Indonesia and would fine banks for late or inaccurate reports. It must approve all new banking technology products.
2. BI regulations cover all aspects of bank operations through various regulations (PBIs) and circular letters. Major PBIs include those on IT risk management, electronic banking, payment cards, internal auditing standards, and corporate governance.
3. PBI 9/15/2007 on IT risk management has become a de facto standard that many non-bank companies follow due to the importance of secure financial technology in Indonesia. IT audits are
Dokumen tersebut membahas sejarah dan perkembangan Bank Indonesia sebagai bank sentral di Indonesia. Beberapa poin penting yang diuraikan adalah:
1. Bank Indonesia didirikan pada tahun 1953 untuk menggantikan fungsi bank sentral yang sebelumnya dipegang oleh De Javasche Bank.
2. Tujuan Bank Indonesia adalah mencapai dan memelihara stabilitas nilai rupiah dan nilai tukar mata uang rupiah.
3. Kebijakan moneter yang dijalank
Makalah ini membahas sejarah perkembangan perbankan di Indonesia pada periode 1953-1959, dimana Bank Indonesia didirikan pada 1953 sebagai bank sentral untuk mengawasi bank-bank lain. Pemerintah melakukan nasionalisasi bank-bank Belanda seperti Nationale Handelsbank dan menutup beberapa bank asing non-Belanda. Sistem perbankan terdiri atas bank pemerintah, bank swasta nasional, dan bank asing. Hingga 1959 terjadi perkembangan pesat perbankan di Indonesia.
Dokumen tersebut merangkum peran dan tanggung jawab Bank Indonesia sebagai bank sentral Indonesia. Bank Indonesia bertanggung jawab untuk menetapkan dan melaksanakan kebijakan moneter, mengatur sistem pembayaran, serta mengatur dan mengawasi perbankan dengan tujuan utama menjaga stabilitas nilai rupiah dan sistem keuangan.
Dokumen tersebut membahas sejarah, status, visi, misi, tujuan, dan tugas Bank Indonesia sebagai bank sentral di Indonesia. Bank Indonesia bertanggung jawab atas kebijakan moneter dan stabilitas sistem keuangan negara, dengan tujuan utama menjaga stabilitas nilai rupiah."
Bank sentral adalah lembaga yang mengatur kebijakan moneter suatu negara. Bank Indonesia adalah bank sentral di Indonesia yang didirikan pada 1851 dan bertugas menetapkan kebijakan moneter, menjaga stabilitas nilai rupiah, serta mengatur sistem pembayaran. Tujuannya adalah mencapai dan memelihara kestabilan nilai rupiah terhadap mata uang lain dan harga barang.
Dokumen ini membahas sejarah perkembangan perbankan di Indonesia sejak masa kemerdekaan hingga tahun 1959. Pada masa itu, pemerintah mendirikan beberapa bank milik negara seperti BNI dan BRI, serta menasionalisasi bank-bank Belanda. Berdirinya Bank Indonesia pada 1953 memberi pengawasan terhadap bank-bank di Indonesia untuk memastikan solvabilitas dan likuiditas. Bank Indonesia mulai mengawasi kepatuhan bank terhadap larangan pemberian kredit tert
Makalah ini membahas tentang Bank Sentral di Indonesia khususnya Bank Indonesia. Bank Indonesia didirikan pada tahun 1827 dan berfungsi sebagai bank sentral dan regulator sistem keuangan di Indonesia. Bank Indonesia bertugas menetapkan dan melaksanakan kebijakan moneter serta mengatur dan mengawasi perbankan untuk mencapai stabilitas nilai rupiah. Bank Indonesia bekerja sama dengan pemerintah dan lembaga keuangan lainnya dalam menjalankan perannya dalam sistem keu
Dokumen tersebut membahas sejarah dan peran Bank Indonesia sebagai bank sentral Indonesia. Pada tahun 1968 dibentuk Undang-Undang Bank Sentral yang mengatur kedudukan Bank Indonesia sebagai bank sentral terpisah dari bank-bank komersial. Bank Indonesia bertugas mencapai dan memelihara kestabilan nilai rupiah, menetapkan kebijakan moneter, mengatur sistem pembayaran dan perbankan, serta membantu pemerintah dalam pembangunan ekonomi.
Advances in technology for capturing information have led to the promise of “Big Data” to dramatically alter the business environment. However, technology is only an enabler of aggregation and analysis. Many firms struggle to convert information to business knowledge and insights. Learn how organizations are using data to improve skill development at all levels and developing models for organizational structures to link these skills to executive decision-making.
Speakers: Dan McGurrin, Ph.D., NC State and Pamela Webber, Cisco
This document provides an introduction to a course on business analytics. It outlines the course objectives to build students' knowledge of applying analytics in various industry settings. It presents the course facilitator and their background working with companies in analytics. The document details the course agenda, which includes fundamentals of analytics, case study methodology, and a case studies module. It lists administrative details like the grading structure and provides an overview of data science challenges and techniques.
This document provides a summary of Lyn Murnane's knowledge management journey and experiences implementing KM strategies and systems at different organizations. It begins with an overview of Lyn's background and career in KM, including roles at Medibank Private, Telstra, and IDP Education. For each organization, it describes the challenges they faced with knowledge sharing and access, and how Lyn helped pilot initial KM systems and strategies to address these issues. It discusses engagement strategies used and lessons learned. Metrics and engagement tactics for IDP's KM system are also presented. The summary is provided in 3 sentences or less:
Lyn Murnane shares her experience implementing knowledge management systems and strategies at several large Australian organizations, including
This document provides an overview of PBI TSI review and implementation services offered by Veda Praxis. It discusses Veda Praxis' background and vision, the types of review services it offers (quick scan, high level, full scope), and its methodology for conducting reviews and implementations. The review services involve defining the scope, analyzing the IT environment and complexities, performing interviews and reviews at different levels of depth, and delivering findings and gap analyses. The implementation methodology involves planning improvements based on gaps, designing changes to people, processes and technology, implementing those changes, monitoring effectiveness, and continually improving over time.
Dokumen tersebut membahas tujuan dan tugas Bank Indonesia dalam menjaga stabilitas nilai rupiah dan sistem keuangan Indonesia. Bank Indonesia bertujuan mencapai dan memelihara kestabilan nilai rupiah yang tercermin dari laju inflasi dan nilai tukar rupiah, serta menjaga stabilitas sistem keuangan melalui pengawasan perbankan, sistem pembayaran, pemantauan makroprudensial, dan fungsinya sebagai penyelamat darurat jika terjadi k
Dokumen tersebut membahas tentang perbankan di Indonesia, termasuk jenis bank, konsep dasar perbankan, peran dan tugas Bank Indonesia sebagai bank sentral, serta kebijakan-kebijakan yang diambil Bank Indonesia dalam mengatur dan mengawasi sistem perbankan di Indonesia.
This document discusses ailing public sector undertakings (PSUs) in India. It outlines the categories of PSUs, names some major companies, and discusses investments and progress. It also covers the roles and challenges of PSUs, defines sick units, and outlines revival schemes. The document discusses policies around disinvestment of PSUs and names some companies that were disinvested. It provides opinions from experts on closing or selling sick PSUs. In conclusion, it states that government employees are not terminated for poor work and skills and strategies are not updated in sick PSUs.
Bank Indonesia Regulation 9/15/2007 IT Risk ManagementAnjar Priandoyo
This document discusses why Bank Indonesia (BI) is a very powerful institution in Indonesia. It provides several key points:
1. BI has very effective monitoring of banks in Indonesia and would fine banks for late or inaccurate reports. It must approve all new banking technology products.
2. BI regulations cover all aspects of bank operations through various regulations (PBIs) and circular letters. Major PBIs include those on IT risk management, electronic banking, payment cards, internal auditing standards, and corporate governance.
3. PBI 9/15/2007 on IT risk management has become a de facto standard that many non-bank companies follow due to the importance of secure financial technology in Indonesia. IT audits are
Dokumen tersebut membahas sejarah dan perkembangan Bank Indonesia sebagai bank sentral di Indonesia. Beberapa poin penting yang diuraikan adalah:
1. Bank Indonesia didirikan pada tahun 1953 untuk menggantikan fungsi bank sentral yang sebelumnya dipegang oleh De Javasche Bank.
2. Tujuan Bank Indonesia adalah mencapai dan memelihara stabilitas nilai rupiah dan nilai tukar mata uang rupiah.
3. Kebijakan moneter yang dijalank
Makalah ini membahas sejarah perkembangan perbankan di Indonesia pada periode 1953-1959, dimana Bank Indonesia didirikan pada 1953 sebagai bank sentral untuk mengawasi bank-bank lain. Pemerintah melakukan nasionalisasi bank-bank Belanda seperti Nationale Handelsbank dan menutup beberapa bank asing non-Belanda. Sistem perbankan terdiri atas bank pemerintah, bank swasta nasional, dan bank asing. Hingga 1959 terjadi perkembangan pesat perbankan di Indonesia.
Dokumen tersebut merangkum peran dan tanggung jawab Bank Indonesia sebagai bank sentral Indonesia. Bank Indonesia bertanggung jawab untuk menetapkan dan melaksanakan kebijakan moneter, mengatur sistem pembayaran, serta mengatur dan mengawasi perbankan dengan tujuan utama menjaga stabilitas nilai rupiah dan sistem keuangan.
Dokumen tersebut membahas sejarah, status, visi, misi, tujuan, dan tugas Bank Indonesia sebagai bank sentral di Indonesia. Bank Indonesia bertanggung jawab atas kebijakan moneter dan stabilitas sistem keuangan negara, dengan tujuan utama menjaga stabilitas nilai rupiah."
Bank sentral adalah lembaga yang mengatur kebijakan moneter suatu negara. Bank Indonesia adalah bank sentral di Indonesia yang didirikan pada 1851 dan bertugas menetapkan kebijakan moneter, menjaga stabilitas nilai rupiah, serta mengatur sistem pembayaran. Tujuannya adalah mencapai dan memelihara kestabilan nilai rupiah terhadap mata uang lain dan harga barang.
Dokumen ini membahas sejarah perkembangan perbankan di Indonesia sejak masa kemerdekaan hingga tahun 1959. Pada masa itu, pemerintah mendirikan beberapa bank milik negara seperti BNI dan BRI, serta menasionalisasi bank-bank Belanda. Berdirinya Bank Indonesia pada 1953 memberi pengawasan terhadap bank-bank di Indonesia untuk memastikan solvabilitas dan likuiditas. Bank Indonesia mulai mengawasi kepatuhan bank terhadap larangan pemberian kredit tert
Makalah ini membahas tentang Bank Sentral di Indonesia khususnya Bank Indonesia. Bank Indonesia didirikan pada tahun 1827 dan berfungsi sebagai bank sentral dan regulator sistem keuangan di Indonesia. Bank Indonesia bertugas menetapkan dan melaksanakan kebijakan moneter serta mengatur dan mengawasi perbankan untuk mencapai stabilitas nilai rupiah. Bank Indonesia bekerja sama dengan pemerintah dan lembaga keuangan lainnya dalam menjalankan perannya dalam sistem keu
Dokumen tersebut membahas sejarah dan peran Bank Indonesia sebagai bank sentral Indonesia. Pada tahun 1968 dibentuk Undang-Undang Bank Sentral yang mengatur kedudukan Bank Indonesia sebagai bank sentral terpisah dari bank-bank komersial. Bank Indonesia bertugas mencapai dan memelihara kestabilan nilai rupiah, menetapkan kebijakan moneter, mengatur sistem pembayaran dan perbankan, serta membantu pemerintah dalam pembangunan ekonomi.
Advances in technology for capturing information have led to the promise of “Big Data” to dramatically alter the business environment. However, technology is only an enabler of aggregation and analysis. Many firms struggle to convert information to business knowledge and insights. Learn how organizations are using data to improve skill development at all levels and developing models for organizational structures to link these skills to executive decision-making.
Speakers: Dan McGurrin, Ph.D., NC State and Pamela Webber, Cisco
This document provides an introduction to a course on business analytics. It outlines the course objectives to build students' knowledge of applying analytics in various industry settings. It presents the course facilitator and their background working with companies in analytics. The document details the course agenda, which includes fundamentals of analytics, case study methodology, and a case studies module. It lists administrative details like the grading structure and provides an overview of data science challenges and techniques.
This document provides a summary of Lyn Murnane's knowledge management journey and experiences implementing KM strategies and systems at different organizations. It begins with an overview of Lyn's background and career in KM, including roles at Medibank Private, Telstra, and IDP Education. For each organization, it describes the challenges they faced with knowledge sharing and access, and how Lyn helped pilot initial KM systems and strategies to address these issues. It discusses engagement strategies used and lessons learned. Metrics and engagement tactics for IDP's KM system are also presented. The summary is provided in 3 sentences or less:
Lyn Murnane shares her experience implementing knowledge management systems and strategies at several large Australian organizations, including
Confirming PagesLess managing. More teaching. Greater AlleneMcclendon878
Confirming Pages
Less managing. More teaching. Greater learning.
INSTRUCTORS GET:
• Interactive Applications – book-specific interactive
assignments that require students to APPLY what
they’ve learned.
• Simple assignment management, allowing you to
spend more time teaching.
• Auto-graded assignments, quizzes, and tests.
• Detailed Visual Reporting where student and
section results can be viewed and analyzed.
• Sophisticated online testing capability.
• A filtering and reporting function
that allows you to easily assign and
report on materials that are correlated
to accreditation standards, learning
outcomes, and Bloom’s taxonomy.
• An easy-to-use lecture capture tool.
Would you like your students to show up for class more prepared? (Let’s face it, class
is much more fun if everyone is engaged and prepared…)
Want ready-made application-level interactive assignments, student progress
reporting, and auto-assignment grading? (Less time grading means more time teaching…)
Want an instant view of student or class performance relative to learning
objectives? (No more wondering if students understand…)
Need to collect data and generate reports required for administration or
accreditation? (Say goodbye to manually tracking student learning outcomes…)
Want to record and post your lectures for students to view online?
INSTRUCTORS...
With McGraw-Hill's Connect® MIS,
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Want an online, searchable version of your textbook?
Wish you could reference your textbook online while you’re doing
your assignments?
Want to get more value from your textbook purchase?
Think learning MIS should be a bit more interesting?
Connect® Plus MIS eBook
If you choose to use Connect™ Plus MIS, you have an affordable and
searchable online version of your book integrated with your other
online tools.
Connect® Plus MIS eBook offers features like:
• Topic search
• Direct links from assignments
• Adjustable text size
• Jump to page number
• Print by section
Check out the STUDENT RESOURCES
section under the Connect® Library tab.
Here you’ll find a wealth of resources designed to help you
achieve your goals in the course. You’ll find things like quizzes,
PowerPoints, and Internet activities to help you study.
Every student has different needs, so explore the STUDENT
RESOURCES to find the materials best suited to you.
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Management Information Systems
FOR THE INFORMATION AGE
NINTH EDITION
Stephen Haag
DANIELS COLLEGE OF BUSINESS
UNIVERSITY OF DENVER
Maeve Cummings
KELCE COLLEGE OF BUSINESS
PITTSBURG STATE UNIVERSITY
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MANAGEMENT INFORMATION SYSTEMS FOR THE INF ...
An Najah University IT Market Skill Needs SurveyLaith Kassis
The document summarizes a project to reform the IT curriculum at An-Najah University in collaboration with the private sector. It conducted a market needs assessment survey of IT skills, identified gaps between university courses and market needs, and provided recommendations. The project team analyzed feedback from stakeholders, benchmarked courses against other universities, and recommended redesigning several core courses to focus on contemporary technologies, soft skills, and hands-on learning through projects and internships with local companies.
This document provides an overview of Lyn Murnane's experience in knowledge management roles across multiple organizations. It includes brief summaries of KM implementation examples at Medibank Private, Telstra, and IDP Education. At Medibank Private, challenges included inconsistent information across systems. Changes involved user research, a new intranet, and named knowledge bases. Outcomes were reduced help desk calls and improved staff engagement. Measures tracked usage and call handling times. Telstra consolidated multiple systems into a new intranet tool. IDP Education developed a large knowledge base and community site to support international student advisors.
Time for Learning & Knowledge Management to Merge?LearningCafe
The document summarizes a panel discussion on merging learning and knowledge management functions. It notes that while learning and KM roles have traditionally been separate, they are increasingly overlapping as both fields adopt practices like content curation and microlearning. The panel discusses how fully integrating learning and KM could help organizations by improving responsiveness, reducing costs and inefficiencies, and creating a better employee experience. However, barriers like separate reporting lines and legacy technologies have prevented greater convergence. The panel argues it is time for organizations to better combine the relative strengths of learning and KM.
This document provides information about obtaining fully solved assignments from an assignment help service. It lists the email and phone contact information for the service and provides instructions to include semester and specialization name when reaching out. It also lists the subject codes and names for assignments that are available for various MBA programs and semesters, including Business Intelligence & Tools for semester 3.
Personally designed (content + graphics design), officially accredited BiSL® (Business Information Services Library) Foundation courseware.
BiSL® is a Registered Trade Mark of ASL BiSL Foundation.
Trademarks are properties of the holders, who are not affiliated with courseware author.
The document provides an overview of Lyn Murnane's career journey in knowledge management. It details her various roles and responsibilities in KM over the past decade at organizations like Medibank Private, Telstra, and IDP Education. It also outlines challenges faced in implementing KM at these companies and discusses strategies used, such as developing KM frameworks, engaging stakeholders, and focusing on content, tools, and measures of success.
This document discusses a proposed context-aware business intelligence framework for South African higher education institutions. It notes that many universities are struggling with performance issues and lack integrated ICT systems to provide analytics and reporting. The research aims to develop a framework that leverages existing data across systems to provide standardized management information and support decision-making. A mixed methods approach is proposed, including surveys, interviews and desktop research to analyze current BI solutions, develop an improved framework, and evaluate its implementation at the University of Venda.
Nerusha Rungunathan is a female data analyst and collections portfolio manager living in East London, South Africa. She has over 15 years of experience in data analysis, business process development, and portfolio management. She holds a Bachelor of Commerce degree with honors in Information Systems and Technology from the University of KwaZulu-Natal and a Bachelor of Commerce degree from Rhodes University. Nerusha is currently employed as a collections portfolio manager at Real People, where she performs data transformation, analysis, testing, and process documentation.
This document summarizes a webinar on using competitive intelligence to build leadership capability. The webinar discusses how information professionals can take back their jobs from competitors like Google and McKinsey by becoming better communicators, trusted advisors, and leaders in competitive intelligence. It outlines the intelligence cycle and tools for gathering information from public and proprietary sources. The webinar stresses analyzing information and tailoring communications to client needs in order to become a trusted advisor. It provides examples of frameworks for timeline analysis and examples of concise intelligence reports to demonstrate added value. The goal is for information professionals to transition from reactive "firefighters" to proactive leaders who can anticipate needs and demonstrate ongoing value through actionable intelligence.
This document provides an overview of becoming a data scientist. It defines a data scientist and lists common job titles. It discusses the functions of a data scientist like devising business strategies, descriptive/predictive analytics, and data mining. Examples are provided of customer churn analysis and market basket analysis. The skills, aptitudes, and educational paths to become a data scientist are also outlined.
R. Brendan Aldrich, Executive Director of Data Warehousing at City Colleges of Chicago, discussed moving from a data dictatorship or aristocracy model to a data democracy model where all employees have access to data. This involves providing interactive reporting instead of static reports, using dynamic data environments tailored to user roles, integrated training and data dictionaries, and rethinking expensive licensing models. The City Colleges of Chicago is taking these approaches using a custom system built by Zogotech on Microsoft SQL Server to empower its over 5,800 employees and 120,000 students.
The document discusses Jisc's digital experience insights surveys for 2019-20. Key points include:
- New surveys for professional staff and researchers are being piloted.
- Questions have been updated based on feedback and emerging issues. Key metrics focus on confidence, quality ratings, motivation, and skill development support.
- Guidance materials and a single mapping document are available to help institutions implement the surveys and analyze results.
- Attendees are encouraged to ask questions and follow developments through Jisc resources and community events.
Lisa Marie Martinez is a business architect based in San Jose, CA with over 15 years of experience. She has worked at companies including Cisco, V3W-Per Cloud, and the Women's Institute of Collaborative Knowledge. Her professional objective is to help organizations transform from complexity to efficiency using simple tactics. She has a network of professionals in fields like gaming, innovation, and systems thinking.
This document discusses the vision and strategic priorities of consolidating information systems at a university under a single entity called "One I.S.". It identifies challenges such as multiple disjointed systems and a lack of coordination. The strategic priorities are outlined as creating a single administration system, unified teaching and learning ecosystem, and unified research computing. The document discusses how centralizing services can help realize economies of scale, reduce costs, and mitigate risks. It provides comparisons to other universities and outlines changes to organizational structure, planning processes, and projects to work towards the "One I.S." vision.
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Cb2500 week01 - course introduction importance of mis
1. Week 1: Course Introduction
CB2500 Information Management
Hon Wing – IS Department
Smart Banking (BI)
Smart Accounting (ISA)
Smart e-Services (ISSN)
Smart Global Business (GBSM)
Smart Marketing (MIM)
1
3. CB2500 Information Management
Teaching Team
2013A
• Mr. Hon Wing LEUNG (Room: AC1-P7807)
Email: hwleung@cityu.edu.hk
• Mr. Albert CHUNG (Room: AC1-P7731)
Email: ykchung@cityu.edu.hk
• Mr. Kris LIU (Room: AC1-P7807)
Email: clliu2@cityu.edu.hk
Hon Wing – IS Department
3
4. CB2500 Information Management
Course Intended Learning Outcomes
(CILOs)
2013A
• Upon completion of this course, students are able to:
– Describe the basic concepts of information systems used
by businesses.
– Explain how IT-enabled business processes improve
businesses’ efficiency and effectiveness in an international
environment.
– Demonstrate the attitude and ability to design creative
information management solutions to support business
processes at various organizational levels.
Hon Wing – IS Department
4
5. CB2500 Information Management
Course Intended Learning Outcomes
(CILOs)
2013A
• Upon completion of this course, students are
able to:
– Apply decision-making models to solve
international business problems.
– Demonstrate good communication and
interpersonal skills in proposing and presenting
creative information management solutions.
Hon Wing – IS Department
5
6. CB2500 Information Management
Textbook
2013A
• Experiencing MIS, 4/E
– David M. Kroenke
– ISBN-10: 0132967480, ISBN-13:
9780132967488
– (HKD352, CityU bookstore 15% discount
~HKD299)
• Other supplementary readings will
also be made available electronically
via the web-based Blackboard
(http://eportal.cityu.edu.hk/)
Hon Wing – IS Department
6
7. CB2500 Information Management
Course Website
2013A
• http://eportal.cityu.edu.hk
– Logon id : your EID
– Password : your password
• For downloading lecture notes, tutorial
materials, and other reference materials
• For lesson preparation
• For assignment/project submission
Hon Wing – IS Department
7
8. Course Topics
CB2500 Information Management
Week
1
2013A
Lecture Topic
Course Introduction; The Importance of MIS
Reference Chapter
1
2
Business Processes, Information Systems, and Information
2
3
Organizational Strategy, Information Systems, and Competitive Advantage;
Smart HR; Project Briefing
3
4
Guest Seminars (28 Sep 2013, Sat, 2-5pm, LT401)
5
Hardware and Software; Database Processing
6
Business Intelligence Systems; Smart Banking (BI)
9
7
Information Systems Development; Smart Banking (PM)
10
8
Information Security Management; Smart Accounting
12
9
Advanced Security and Governance in Smart Accounting
10
Organizations and Information Systems
7
11
Information Systems Management
11
12
Data Communication and the Cloud
6
13
Advanced Topics; Course Summary; Exam Information
Hon Wing – IS Department
N/A
4 and 5
ISACA reference materials
* May adjust according to your learning pace
N/A
8
9. CB2500 Information Management
Course Topics (2)
2013A
• Tutorials:
– Case discussion, hands-on exercises
– No tutorial in mid-term test week (i.e. week 6)
• Make-up lecture/tutorials:
– Week 3 (Mid-Autumn Festival):
• 21 Sep (Sat)
– Week 5 (National Day):
• 5 Oct (Sat)
– Week 7 (Chung Yeung Festival):
• 12 Oct (Sat, with mid-term test also)
– For detailed schedule, please refer to the information in our
Blackboard course site.
Hon Wing – IS Department
9
10. CB2500 Information Management
Assessment
2013A
• Examination:
• Coursework:
– Individual Project
– Mid-term Test
– Lecture and Tutorial Participation
– Weekly MC quizzes
40%
60%
20%
20%
10%
10%
Total 100%
***Students MUST pass both Coursework
AND Examination to pass CB2500***
Hon Wing – IS Department
10
11. CB2500 Information Management
Mid-term Test
2013A
• Date: 12 October 2013 (Sat)
• Time: 5:30pm – 6:30pm
• Format (tentative): MC; close-book
• Seating arrangement will be announced later.
• There will not be any make-up tests available.
• If you fail to take the mid-term test (with valid reasons), the
20% will be counted by your exam (from 40% to max. 60%).
(Exam format is tentatively set as essay type questions;
close-book)
Hon Wing – IS Department
11
12. CB2500 Information Management
Individual Project
2013A
• A mini research about your future career.
• Find out more about your “dream job” and how
information systems / information management
could help you.
• Key dates
– Week 6: progress report
– Week 9: submission deadline
Hon Wing – IS Department
12
13. CB2500 Information Management
Code of Conduct
2013A
• Your changing role in the University
• Code of Student Conduct:
– http://www6.cityu.edu.hk/arro/content.asp?cid=74
• Avoid plagiarism
– http://www.cityu.edu.hk/edge/LASSI/student05.htm
• SafeAssign in Blackboard
Hon Wing – IS Department
13
15. Week 1: The Importance of MIS
CB2500 Information Management
Hon Wing – IS Department
Smart Banking (BI)
Smart Accounting (ISA)
Smart e-Services (ISSN)
Smart Global Business (GBSM)
Smart Marketing (MIM)
15
16. iLearn Q1:
Is IM/IS important
to you?
CB2500 Information Management
Hon Wing – IS Department
Smart Banking (BI)
Smart Accounting (ISA)
Smart e-Services (ISSN)
Smart Global Business (GBSM)
Smart Marketing (MIM)
16
26. iLearn Q2:
Example of
information systems
CB2500 Information Management
Hon Wing – IS Department
Smart Banking (BI)
Smart Accounting (ISA)
Smart e-Services (ISSN)
Smart Global Business (GBSM)
Smart Marketing (MIM)
26
30. CB2500 Information Management
Case Discussion
2013A
1.What are the IS
components related to
this app? Hardware,
software, data,
procedures and people
2.What are the business
goals to be achieved by
this app?
Hon Wing – IS Department
30
35. CB2500 Information Management
References and Disclaimer
2013A
• Ch. 1
• The PPT from publisher is slightly modified to
suit the teaching/learning pace.
• Photos used in this PPT are copyrighted by the
corresponding owners.
Hon Wing – IS Department
35
Editor's Notes
You needn’t care how fast a computer your company can buy for $100.Moore’s Law: See Thomas Moore Video Podcast
What happens when the cost of data communications and data storage is essentially zero?
It's not over. Facebook and Twitter are not the end. Right now, companies are employing an application you'll study in Chapters 7–12 and new processing capabilities called the cloud in innovative ways ... using technology and techniques that have never been seen before.
One in two recent college graduates either unemployed or underemployed, but, not in all job categories. If you have a degree in creative writing or European history, jobs may be hard to find. Situation is dramatically different for computer related information systems jobs.
There is no job security, no secure investments and no security in Social Security. Your only job security is a marketable skill and courage to use it. Rapid technological change and increased international competition spotlight non-routine cognitive skills and the ability to adapt to changing technology and shifting demand Students need to develop strong non-routine cognitive skills and the ability to cope with rapid technological change.