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ELEVATOR SIMULATION
The Acme Insurance Company wants to build a 12-story office
building and equip it with the latest elevator technology. The
company wants you to build a software simulator that models the
operations of the building’s elevators to see if they will meet the
traffic flow needs within the building.
The building is to have five elevators, each of which is capable of
reaching all 12 floors of the building. Each elevator has an
approximate capacity of six adult passengers. The elevators are
designed to be energy efficient, so they only move when
necessary. Each elevator has its own door, floor indicator light, and
control panel. The control panel contains destination buttons, door
open and close buttons, and an emergency signal button.
Every floor in the building has a door for each of the five elevator
shafts and an arrival bell for each door. The arrival bell signals an
elevators arrival at a floor. A signal light, located above each door,
signals the elevator’s arrival and the direction the elevator is
traveling. Each floor also has three sets of elevator call buttons.
A person summons an elevator by pressing the appropriate call
button (up or down). A scheduler tasks one of the five elevators to
go to the floor where the call originated. Upon entering the
elevator, a passenger typically presses one or more destination
buttons. As the elevator travels from floor to floor, an indicator light
inside the elevator keeps the passengers informed as to the
elevator’s location. An elevator’s arrival at a floor is signaled by
illuminating the indicator light above the external elevator door, and
sounding the floor bell. Whenever an elevator stops at a floor, both
sets of doors are automatically opened for a pre-designated interval
of time, allowing passengers to enter and exit the elevator.
The simulator uses a “clock” to simulate the passage of real time
and to time stamp and log events as they occur in the simulation. A
random number generator is used by the simulator to create
passengers, and determine departure and arrival floors for each
passenger.
https://karaleise.com/creating-process-flow-diagrams-a-case-study/
Case Study 1
Read the following Case study and answer the following questions:
Pixel-Tech is a large supplier of consumer hardware devices such as laptops, tablets, printers,
monitors and cables. They have large stores in every state and also have an online store where
customers can purchase items online and have it delivered to their home or delivered to the nearest
Pixel-Tech store.
In Store Pickup Process: Currently the process to handle pickup of online sales is as follows:
When a customer’s buys and item online they can choose to have it delivered to their nearest Pixel-Tech
store as one of their delivery options. When it arrives to the store, the customer is notified by email and
text messages and goes to the store to pick up. When the customer arrives at the store, they usually
have to join a line to wait to receive their item and this wait could take up to 20 minutes. This is because
item pickup is done at the customer service line along with other customer service requests.
Once it’s their turn, the customer has to verify their identity and provide the tracking number sent in the
email or text message in order to receive the item. The agent finds the package with the tracking
number that matches what the customer gave and verifies the identity of the customer, then the
customer is given their item and can then leave the store.
Questions
1. Draw a process flow diagram by identifying process name, phases/steps, activities, actors
with Cross functional Swimlane diagram .
2. Identify the 10 elements with brief description for the process
2: Which development life cycle method is suitable for the below mentioned case study please describe
with pros and cons
Scenario

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Cases.docx

  • 1. ELEVATOR SIMULATION The Acme Insurance Company wants to build a 12-story office building and equip it with the latest elevator technology. The company wants you to build a software simulator that models the operations of the building’s elevators to see if they will meet the traffic flow needs within the building. The building is to have five elevators, each of which is capable of reaching all 12 floors of the building. Each elevator has an approximate capacity of six adult passengers. The elevators are designed to be energy efficient, so they only move when necessary. Each elevator has its own door, floor indicator light, and control panel. The control panel contains destination buttons, door open and close buttons, and an emergency signal button. Every floor in the building has a door for each of the five elevator shafts and an arrival bell for each door. The arrival bell signals an elevators arrival at a floor. A signal light, located above each door, signals the elevator’s arrival and the direction the elevator is traveling. Each floor also has three sets of elevator call buttons. A person summons an elevator by pressing the appropriate call button (up or down). A scheduler tasks one of the five elevators to go to the floor where the call originated. Upon entering the elevator, a passenger typically presses one or more destination buttons. As the elevator travels from floor to floor, an indicator light inside the elevator keeps the passengers informed as to the elevator’s location. An elevator’s arrival at a floor is signaled by illuminating the indicator light above the external elevator door, and sounding the floor bell. Whenever an elevator stops at a floor, both sets of doors are automatically opened for a pre-designated interval of time, allowing passengers to enter and exit the elevator. The simulator uses a “clock” to simulate the passage of real time and to time stamp and log events as they occur in the simulation. A random number generator is used by the simulator to create passengers, and determine departure and arrival floors for each passenger.
  • 2. https://karaleise.com/creating-process-flow-diagrams-a-case-study/ Case Study 1 Read the following Case study and answer the following questions: Pixel-Tech is a large supplier of consumer hardware devices such as laptops, tablets, printers, monitors and cables. They have large stores in every state and also have an online store where customers can purchase items online and have it delivered to their home or delivered to the nearest Pixel-Tech store. In Store Pickup Process: Currently the process to handle pickup of online sales is as follows: When a customer’s buys and item online they can choose to have it delivered to their nearest Pixel-Tech store as one of their delivery options. When it arrives to the store, the customer is notified by email and text messages and goes to the store to pick up. When the customer arrives at the store, they usually have to join a line to wait to receive their item and this wait could take up to 20 minutes. This is because item pickup is done at the customer service line along with other customer service requests. Once it’s their turn, the customer has to verify their identity and provide the tracking number sent in the email or text message in order to receive the item. The agent finds the package with the tracking number that matches what the customer gave and verifies the identity of the customer, then the customer is given their item and can then leave the store. Questions 1. Draw a process flow diagram by identifying process name, phases/steps, activities, actors with Cross functional Swimlane diagram . 2. Identify the 10 elements with brief description for the process 2: Which development life cycle method is suitable for the below mentioned case study please describe with pros and cons Scenario