World®
’16
The	Journey of	Rabobank
From	Waterfall	to	Continuous	Delivery	
Marcel	Mersie - Test	Project	Manager	- Rabobank
DO5X40S
DEVOPS
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For	Informational	Purposes	Only	
Terms	of	this	Presentation
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Abstract
Rabobank	is	one	of	the	top	three	banks	in	the	Netherlands.	They	have	
already	adopted	agile	methodologies	and	established	a	combined	
DevOps	team,	but	wanted	to	improve	their	development	process	
further	and	bring	applications	to	customers	quickly	without	
compromising	quality.	Using	CA	Agile	Requirements	Designer,	which	is	
deployed	across	their	business	analysts	and	testers,	they	have	improved	
testing	efficiency	and	have	created	a	single	repository	for	managing	and	
tracking	business	requirements	and	test	cases.	As	a	result	of	this	
collaborative	approach,	Rabobank	is	expecting	a	30%	increase	in	the	
efficiency	of	their	testers,	and	10%	of	their	business	analysts,	over	three	
years.
Marcel	
Mersie
Rabobank
The	journey	of	the	
Rabobank
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Agenda
INTRODUCTION
JOURNEY AND	CHALLENGES
THE	ROAD	TO	SUCCESS
BETTER	AND	FASTER	COOPERATION
SOLUTIONS	AND	CA	AGILE	REQUIREMENTS	DESIGNER
EXPERIENCE	
1
2
3
4
5
6
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Introduction
MARCEL	MERSIE
Test		&	Project	Manager	
8.6	million customers
106	local	Rabobanks
4.000	people	IT-staff
50+	scrum	teams
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Journey	&	Challenges
… 2011 2016 2017…
Waterfall
2011	- 2015
Agile DevOps
Continuous
Delivery
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Better	&	Faster	Cooporation
HOW	CAN	WE	IMPROVE THE	DEVELOPMENT	PROCES?
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Solution
ClearCase
SharePoint
WIKI’s
DIR
Confluence JIRA GIT
ARIS
Agile	Requirements	
Designer
Test	Data	Manager	
(light)
Design
Test	Design
Test	execution
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CA	Agile	Requirements Designer
What	is	ARD?	
Design
Test	Design
Test	execution
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CA	Agile	Requirements Designer
Design
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CA	Agile	Requirements Designer
§ Reuse	of	(sub)	flows
§ Impact	analysis
§ Coverage
§ Fits	in	CD	strategy
Why	CA	ARD	helps	Rabobank?
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CA	Agile	Requirements Designer
Test	Design
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CA	Agile	Requirements Designer
Test	Execution
Manual	Testing Test	Automation
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Designs	/	Requirements
Testcases	– including	Test	Data Datamarkt
SUT
CA	Agile	Requirements Designer
Agile	Requirements	Designer
Test	Data	Manager
Test	Automation
Protrector,	UFT,	XML,	Vitnesse....
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Experience	So	Far
Business	Case
Enhanced	the	
business	case
Y1 Y2 Y3 Yx
Ratio	
BUCA
15% 40% 50% Xx%
Total
BA
10% 2% 4% 5% Xx%
Total	
Tester
60% 9% 24% 30% Xx%
(30%	X	half	year)
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The	Road	to	Success
§ Management	support	(not	only	implementing	a	tool)
§ Setup	a	internal expert	group (guild)
§ Be	part	of	“CA	ARD	User	group”
§ It	is	not	an	easy	journey
§ It	is	all	about	people
§ CA	tool	suite	helps	us	to	meet	our	goal
WE’RE	NOT	
THERE	YET	
…BUT	
§ Implementation strategy
§ Education	program
§ CA	Test	Data	Manager
§ Starting	a	PoC of	full	version
§ CA	Service	Virtualization
§ Starting	PoC
Fase 1	=	Q1
Pilot	fase user	story
Fase 2	=	Q2
Pilot	fase full	agile	team
Fase 3	=	Q3/Q4
Complete	rollout
Kickoff Introduction
Testing	&	
automation
Training	on	the	
job	&	coaching
§ Everyone
§ 1	hour
§ BA	&	Test
§ 4	hours
§ Test
§ 8	hours
§ BA	&	Test
§ If	needed
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Questions?
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11/17/2016	at	16:30	pm
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DevOps	– Continuous	Delivery
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Case Study: Rabobank's Journey From Waterfall To Continuous Delivery