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Agile case study. PMI Government Community of Practice
This document discusses the Washington State Department of Labor's (WA DOL) transition to using agile methods for their License eXpress project. The initial project was estimated to take 2-3 years but faced delays. Using scrum pilots, the project was completed in 9 months, coming in under budget and with higher quality. The document then provides an overview of agile principles and challenges with transitioning large government organizations to being more adaptable and iterative.
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Agile case study. PMI Government Community of Practice
- 1. Case Study: WA StateDOL The 21st Century Government Will Be Agile
- 2. Joseph Flahiff PMI AgileCoP Community Engagement Lead PMI ACP 15 years Traditional and Agile President of Whitewater Projects, Inc. Author, Speaker, Coach, Consultant joseph@whitewaterprojects.com
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- 4. Long Long Road 2008 •First attempt at starting New Estimate 2 years Multiple Designs & revisions Reduced scope by 1 year SCRUM Pilot Completed in 9 Months 2011 Estimated 3 years to complete Public Launch • Urgent need • Deadline 2012 • 9/2012 2010 • Shelved • Lack of resources Sat for 2 years
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- 6. Benefits • Quality ofthe Product • Time and Cost Savings • Employee Satisfaction
- 7. Agile and theGovernment • … congressional interest has contributed numerous Federal to the identification of projects that • Washington examples of lengthy IT • Generalincurred cost overruns and schedule Accounting • DOL Office delays while contributing little to DIS • mission-related outcomes. To • Dept. of Defense problems, thereduce of • DNR the risk of such Office • NASA Management and Budget (OMB)DOT • recommends • Veterans Affairs modular software L&I • delivery consistent with an approach • FBI known as Agile. • ESD • GSA • Many more • OCIO • More… State
- 8. Agile and theGovernment • Federal • General Accounting Office • Dept. of Defense • NASA • Veterans Affairs • FBI • GSA • Many more • Washington State • • • • • • • • DOL DIS DNR DOT L&I ESD OCIO More…
- 9. The Original Approach 2Years Contract/ Charter Requirements Design Build Test Deploy Prod Support
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- 11. What does itmean to be Agile? Agile is the ability to adapt to changes as fast or faster than changes occur. Flexible Agile is NOT a noun…it’s an adjective
- 12. A Broader Definition ChangeCycle Change Cycle Build CycleBuild CycleBuild Cycle Change Cycle Change Cycle Build CycleBuild Cycle Build Cycle
- 13. A Broader Definition ChangeCycle Change Cycle Change Cycle Change Cycle Build Cycle Build Cycle Build Cycle Build Cycle
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- 18. License eXpress DDD DDD DD DDD D DDDDDD DD DDD D
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- 20. Not as Easy asit Looks
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- 22. Culture Culture is aset of organizational beliefs and behaviors that create the working environment. Challenges: • Complacency • Collaboration • Self-Direction • Cross Organizations People AGILE ORGANIZATION Systems
- 23. Leadership People The leaders jobis twofold: 1. Provide clear direction 2. Removers of obstacles and smoothers of paths AGILE ORGANIZATION Challenges: • Trust of the iterative Process • Availability/Authority/Knowledg e Systems
- 24. Business Systems People Set ofconnected processes, tools, beliefs and policies that support the business. AGILE ORGANIZATION Challenges: • Legacy Reporting • 100% Staff Allocation • Contracting • Status Reporting Systems
- 25. Technical Practices Technical practicesare the tools and techniques used to deliver customer value. People AGILE ORGANIZATION Challenges: • Adoption of new tools • Traditional Artifacts • Trust of new practices Systems
- 26. Getting Started Transformation isfractal • Culture • Self-Direction • Leadership • PO Group • Business Systems • Pilot to get staffing • Technical Practices • Retrospectives
- 27. Questions Before WeClose
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- 29. References and Additional Reading •Contact info • joseph@whitewaterprojects.com • Articles on Agile by Joseph Flahiff • www.whitewaterprojects.com/articles/ • Agile in government papers • GAO - Effective Practices and Federal Challenges in Applying Agile Methods • http://www.gao.gov/assets/600/593091.pdf • DOD Strategic Guidance • http://www.defense.gov/news/defense_strategic_guidance.pdf • OMB 25 Point Plan to Reform Federal IT • http://www.dhs.gov/sites/default/files/publications/digital-strategy/25point-implementation-plan-to-reform-federal-it.pdf • Other Reading • The New, New Product Development Game
- 30. Joseph Flahiff PMI-Agile CoP EngagementLead PMI ACP 15 years Traditional and Agile President of Whitewater Projects, Inc. Author, Speaker, Coach, Consultant joseph@whitewaterprojects.com @joseph_flahiff