Nitish joins Solutions Unlimited but faces issues with his job profile and compensation due to the HR officer Meena. Meena promises to make Nitish's life difficult due to a conflict. Nitish encounters problems with expenses and assignments. While the Managing Director appreciates Nitish's work, interpersonal conflicts continue. The case highlights inadequacies in the new company's HR policies and procedures as well as clashes between employees.

1. CASE STUDY :
Nitish @ Solutions Unlimited

2. Characters:
 Nitish
 Arvind &Vidya, Nitish’s friends
 Mr Kapoor, Director Marketing (DM)
 Venkat, Assistant Hr officer
 Meena, Human Resource Officer
 Mr Khurana, Associate Director Marketing
(ADM)
 Mr Alagu, Director Operations (DO)
 Manish Chawla, Managing Director (MD)
 Madhumita, Associate Director Finance (ADF)

3. Overview
 Nitish, has an illustrious academic and
professional past.
 Prefers job profile over pay package.
 His career had reached a point of stagnation.
 Referred and selected at Solutions unlimited.
 Isn’t offered the job profile & pay package
commensurate with his qualifications.
 Mr Kapoor’s intervention settles the issue;
creates bad blood between Meena & Nitish.

4.  Nitish rushes for the orientation at Amsterdam on
Meena’s behest. Interacts with the MD.
 Not compensated fully for his expenses as promised
byVenkat.
 Gets a mouthful from Mr Alagu.
 Not sent for the testing assignment at New Zealand.
Removed from another project as well.
 Starts working on a confidential project with the
MD.
 Appreciated for his work amidst interpersonal issues.
 Moves to Nagpur – happy to maintain distance with
Meena.

5. HR Policy -Hiring
 Solutions unlimited did not advertise its job
vacancies.
 Resource requirements were advertised
internally in all of the offices worldwide.
 Referrals for new recruitment could come
from existing employees regardless of their
position in the organization.
 Also an orientation trip to amsterdam to let
selected employees feel the part of the
organisation.

6. Hr policy-Promotion & salary
hike
 At solutions unlimited each employee was
assigned a mentor.
 At the end of project completion a 3 way
review was taken-
1) Downward review
2)Upward review
3) Peer review
 Then a 6 monthly promotion or salary hike

7. Hr policy-severance
 50% severance dues.
 Travelling expenses of only employees and
not relatives.

8. Meena’s inadequacy as an HR
 Meena was very egoist.
 She got easily offended and use to take things personally.
 She promised to herself to make life miserable for nitish .
 Meena as an HR should make nitish feel comfortable and
relax.
 But she was more into revenge mode rather than helping
mode.
 Nitish accommodation problem, severance dues problem,
travelling allowance problem was never understood by her.
 Also the company’s ploicies were not adequately explained
to nitish at the time of joining.

9. Venkat’s ignorance
 Venkat was unaware of company's policies
regarding severance and travelling allowance.
 Venkat was dominated by meena.
 Due to miscommunication made by venkat to
nitish ,meena and Mr. Alagu got a chance to
insult him and look down upon him.

10. Mr. Alagu’s arrogance
 Mr.Alagu’s way of scolding and insulting
nitish was very unprofessional behaviour.
 He was biased to meena as they were from
same city and spoke same language.

11. Mr. khurana’s lack of interest.
 Mr. Khurana being a mentor did not take any
efforts to know the exactly what problem was
nitish facing.
 He kept himself open for grievances but
never did he actually look into the matter of
nitish.

12. Reasons:
 The newness of the organization.
 The lack of key personnel at top positions.
 The inadequacy of organizational
procedures.
 The complex play of interpersonal
relationships.
 Clash of personalities.

13.  No induction and training was provided to Nitish
as a new employee.
 Select any project and work on it till he get’s an
official project was a move made by meena.
 Moreover cultural groups were formed in the
organisations and others were treated as aliens
and were made fun of.
 Also other senior employees were not
comfortable working with the organisation.
 Mr. Kapoor who was sort of authoritative was
also asked to resign.

14.  Mr. Manish Chawla was a professional but
was away from office most of the times.
 Hence his involvement was less with the
happenings in the organisation.
 Because of him only nitish got a ray of hope
amidst the black clouds.


15. Conclusion
 This case study teaches us that if HR is our 1st
friend or acquaintance in an organisation
he/she can become our 1st foe also in an
organisation.
 Meena’s attitude made things worse for
nitish.
 If not for manish chawla and nitish’s transfer
to nagpur, what other difficulties were lined
up for nitish was unimaginable.