AirportCo centralized its accounting functions to address problems like an unfair workload distribution, inefficient processes, and a lack of standardized accounting practices across subsidiaries. This led to benefits like more precise decision-making, closer business monitoring, and cost savings. However, drawbacks included headquarters managers feeling overburdened and subsidiaries having low self-esteem. The business process improvement (BPI) initiative furthered the centralization. While it enabled restructuring, automation, and economies of scale, it also caused resistance to change and issues with new roles. Its consequences on accountants require understanding their changing interactions and activities.