The document summarizes a presentation on a case study about changes to The Tonight Show hosting lineup on NBC. It describes how Jay Leno hosted The Tonight Show for many years before being replaced by Conan O'Brien in 2009. This led NBC to create a primetime show for Leno, which failed. Leno then returned to his old Tonight Show time slot, leading Conan to leave NBC. The presentation analyzes this situation for NBC using a SWOT analysis and discusses criteria and decision-making approaches that could have helped NBC avoid this problematic outcome.