Presented at https://www.devopsdays.org/events/2016-boston/ Mentoring and teaching are key to professional development. More organizations are adopting a "75% technical / 25% manager" role to enable career coaching and growth. Good, engaged, technical management can completely change the happiness of an entire organization.

1. CARE AND FEEDING OF
ENGINEERS
ANDY ROSEQUIST
@blond_baron

2. CARE AND FEEDING OF ENGINEERS
WHO AM I
▸ Director, IT Operations @ zipcar
▸ Sysadmin with lots of devopsy
practices
▸ Escalating amounts of "responsible
for people"

3. LEADERSHIP
HAPPY PEOPLE
HEALTHY CAREER
STRUCTURE

4. CARE AND FEEDING OF ENGINEERS
OLD MODEL
MANAGEMENTENGINEER

5. WHAT MAKES A
GREAT LEADER

6. BE VULNERABLE

7. CARE AND FEEDING OF ENGINEERS
TRUST AND VULNERABILITY
▸ Build trust within your team
▸ Be open and honest about your mistakes
▸ Ask for help!
LEADER
IC IC
TRUST
TRUST
TRUST

8. LISTEN

9. CARE AND FEEDING OF ENGINEERS
LISTENING
IF YOU DON'T LISTEN, PEOPLE WON'T
COMMUNICATE

10. CARE AND FEEDING OF ENGINEERS
LISTEN
▸ Listen outside your team as well
▸ Your peers, your boss's peers
▸ Your team's customers and providers

11. TALK

12. CARE AND FEEDING OF ENGINEERS
STORY-TELLING
▸ Tell the story of your team
▸ How do you help the organization achieve its goals?
▸ How do you shape those goals?

13. LEARN AND
TEACH

14. CARE AND FEEDING OF ENGINEERS
GROWING AND STRETCHING
▸ Junior engineers
▸ Fewer bad habits, but just as smart
▸ Constantly changing balance of skill growth

15. CARE AND FEEDING OF ENGINEERS
GROWING AND STRETCHING
▸ Mistakes are scary
▸ Everyone makes them
▸ You break it, you fix it
▸ Be brave

16. ORGANIZATIONAL
ENGINEERING

17. CARE AND FEEDING OF ENGINEERS
GROWTH AND DEVELOPMENT
PRINCIPAL / ARCH
MANAGEMENT
JUNIOR - MID -SENIOR

18. CARE AND FEEDING OF ENGINEERS
NON-TECHNICAL MANAGER
MANAGER
IC IC JR IC

19. CARE AND FEEDING OF ENGINEERS
TECHNICAL MANAGER
ASST IC IC
LEADER
JR IC

20. CARE AND FEEDING OF ENGINEERS
SCALE
IC IC
LEAD
JR IC IC
LEAD
JRIC
LEADER
ASST
PM IC

21. COACH

22. CARE AND FEEDING OF ENGINEERS
COACHING
ASST IC IC
LEADER
JR ICCOACH
COACH
COACH
MENTOR
COACH

23. QUESTIONS?
@blond_baron

24. CARE AND FEEDING OF ENGINEERS
RESOURCES
▸ "Business fables”
▸ eg, The Phoenix Project
▸ Tribal Leadership (http://www.triballeadership.net/book)