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Dream > Believe > Pursue
AICH
INDRANIL
1
HUMAN RESOURCE CHALLENGES AND
OPPERTUNITIES FOR STARTUP
&MSME ORGANISATIONS
KOLKATA CHAPTER
CHAPTER
Thursday, December 18, 1
DREAM>BELIEVE>PURSUE
MODULES OF THE PRESENTATION
• Entrepreneurs – Definition , types, classification ,triggers and traits
• Entrepreneurship – Human resource the key to success
• Key challenges and possible measures of mitigation
• Startups - The initial human resource team crucible for growth an overview
– Team formation ,co founding ,advisors and retention
• Recruitment - innovation ,route to reach ,social media ,employee branding
• Training and development in start ups .
• Retention and attrition in start ups
• Concluding remarks
Thursday, December 18, 2
ENTREPRENUERSHIP IN
VERNACULAR
Entreprenuership in Hindi
(pr. udyog upakram)[Noun]
DREAM>BELIEVE>PURSUE
Thursday, December 18, 3
ENTREPRENUERSHIP
• Entrepreneurship is like raising children; it starts with a
moment of enthusiasm, followed by decades of hard
work” -Howard Stevenson
DREAM>BELIEVE>PURSUE
Thursday, December 18, 4
ENTREPRENUER- DEFINED
Entrepreneur Webster’s - someone who runs a business his or her own
financial risk
An entrepreneur is a person who undertakes the creation of an enterprise or
business that has the chance of profit (or success).
Some qualities of an entrepreneur
-Partnerships
-Robust network
-Realistic view
-Passion!
-Clear strategy
-Technology
-Ethical Behavior
-Flexibility
DREAM>BELIEVE>PURSUE
Thursday, December 18, 5
ENTREPRENEURSHIP –TRIGGERING EVENTS
Downsizing
M&A
Relocation
Semiretired / retired
Passion for an Idea
Environment
Deregulation / regulation
Disruptive Events
DREAM>BELIEVE>PURSUE
Thursday, December 18, 6
Career
Change
MY TRIGGERS
Atmano mokshartham jagad hitaya cha,
"For one's own salvation, and for the
welfare of the world".
JOY OF GIVING !
DREAM>BELIEVE>PURSUE 10/14/2013 7
Thursday, December 18, 7
MY TRIGGERS
BYOB - BE YOUR OWN BOSS !
EMPLOYMENT GENERATION !
CHALLENGES -PERSONAL ,PROFESSIONAL ,SOCIETAL
TO BE REMEMBERED AS A FOUNDER OF AN INSTITUTION
ENTREPRENUER GENERATION
LEARNING LIFE, LIFE LONG LEARNING !
BECTEL MODEL -PUBLICATION ON
THE WAY!
DREAM>BELIEVE>PURSUE
Thursday, December 18, 8
ENTREPRENEURSHIP
Business is not a dirty word!
DREAM>BELIEVE>PURSUE
Thursday, December 18, 9
WHAT SOLUTIONS DO WE HAVE TODAY IN INDIA ?
•
•
•
•
•
•
Government jobs - minimal
,reservations!
Private sector - Economy driven, Revenue driven ,Recession driven
Academic profession - Water , water every where not a drop to drink!
Political will to create jobs - Policy paralysis!
Skill development- Negligible !
Only 9% of Chartered accountants passouts were placed this year!
ENTREPRENUERSHIP IS THE
ANSWER !
DREAM>BELIEVE>PURSUE
Thursday, December 18, 10
MY INFERENCES
• Know more be more !
• Knowledge is power !
• Net work!
• Go kiss the world !
DREAM>BELIEVE>PURSUE
Thursday, December 18, 11
CLASSIFICATION OF ENTREPRENEURS
Innovative Entrepreneur - He is the one who introduces a
new product or a new method of production or opens a new
market or explore new source of supply of raw material or carry
out a new type of
organization.- STEVE JOBS
Initiative / Adoptive Entrepreneur - are those who
initiate the successful entrepreneur in technique innovated by
others. - NIRMA
Drone Entrepreneur - are those who will never allow any
change in their production or style of functioning-.HINDUSTAN
MOTORS
DREAM>BELIEVE>PURSUE
Thursday, December 18, 12
CLASSIFICATION OF ENTREPRENEURS
FABIAN Entrepreneur - are always on caution. They neither introduce nor
changes nor adopt new methods invented by others. They are lazy and
follow old customs, old method of production - Typewriter industry
,pagers .
Another classification
1) Natural Entrepreneur
2) Motivated Entreprenuer
3) Created Entrepreneur
4) Forced Entrepreneur
DREAM>BELIEVE>PURSUE
Thursday, December 18, 13
ENTEPRENUERSHIP
CHARACTERISTICS AND TRAITS
• Ability to deal with a series of tough issues
•
•
•
•
Ability to create solutions and work to perfect them
Can handle many tasks simultaneously
Resiliency in the face of set-backs
Willingness to work hard and not expect easy
solutions
•
•
Possess well-developed problem solving skills
Ability to learn and acquire the necessary skills for
the tasks at hand
DREAM>BELIEVE>PURSUE
Thursday, December 18, 14
ENTEPRENUERSHIP
CHARACTERISTICS AND TRAITS
Being an entrepreneur requires specific characteristi
often achieved through education, hard work, and planning.
Risk Taker
Businesses face risk. Entrepreneurs minimize risk through research,
planning, and skill development.
Perceptive
Entrepreneurs view problems as opportunities and challenges.
Curious
Entrepreneurs like to know how things work. They take the time and
initiative to pursue the unknown.
DREAM>BELIEVE>PURSUE
Thursday, December 18, 15
ENTEPRENUERSHIP CHARACTERISTICS
AND TRAITS
Self-confident
Entrepreneurs believe in themselves. Their self-confidence takes care of
any doubts they may have.
Flexible
Entrepreneurs must be flexible in order to adapt to changing trends,
markets, technologies, rules, and economic environments.
Independent
An entrepreneur’s desire for control and the ability to make decisions
often makes it difficult for them to work in a controlled environment.
DEFERRED GRATIFICATION !
DREAM>BELIEVE>PURSUE
Thursday, December 18, 16
DREAM>BELIEVE>PURSUE
STARTUPS - HUMAN RESOURCES - THE UMBILICAL CORD
Key challenges and opportunities
Core founding team - foundation, qualification as founders, building pillars ,
cofounding advisory help, Retention
Recruitment - Innovation , Routes to reach, ROI of recruiters ,Employee
branding , Use of social media.
Training and development -
Retention and attrition -
Thursday, December 18, 17
DREAM>BELIEVE>PURSUE
TEAM BULDING - A FOUR PRONGED PROCESS
• Building a strong foundation
• Creating the strong pillars to build the next floors
• Building the first model floor
• Then just replicating as long as you grow.
Thursday, December 18, 18
KEY FACTOR /CHALLENGE – FOUNDING
TEAM
DREAM>BELIEVE>PURSUE
Thursday, December 18, 19
DREAM>BELIEVE>PURSUE
INITIAL HUMAN RESOURCE - THE CRUCIBLE OF FORMATION
OF THE STARTUP ORGANISATION
Thursday, December 18,
Why a strong foundation?
For maintaining an effective team you have to concentrate on foundations required for
them. You must build or repair the foundation first if you are seeking to build an effective
team. Stronger the foundation, higher the building will go. This stage needs lots of
digging, too much patience and unbounded perseverance.
20
DREAM>BELIEVE>PURSUE
INITIAL HUMAN RESOURCE - THE CRUCIBLE OF FORMATION OF
THE STARTUP ORGANISATION
Who qualifies to be a founder member?
Identify the three core skills needed for your business and get them in the team as much
as possible. The members should have shared goals and similar values. Don’t mix
personal and professional relationships in your business because friends and relative don’t
always make a good team.
Key traits to look for - from our experience
Intellectual honesty
Emotional energy
Animal instinct - in the right sense of the word !
Thursday, December 18, 21
INITIAL HUMAN RESOURCE - THE CRUCIBLE OF FORMATION OF
THE STARTUP ORGANISATION
Who builds the pillar and the first floor?
This is the next core team, may be next 5-6 key people. This may include more
functional experts (marketing, HR, technology, sales etc depending on your business).
Hire them for passion and skills. New businesses are much about ownership, hardship
and passion as much as about skills. Hire for attitude with shared goals and values, and
train for business.
Thursday, December 18, 22
DREAM>BELIEVE>PURSUE
INITIAL HUMAN RESOURCE - THE CRUCIBLE OF FORMATION OF
THE STARTUP ORGANISATION
Thursday, December 18,
Who builds the floor?
This is the growth stage where your business is working. You know what to sell,
to whom you sell and where you want to go. Here skills are more important as
you know what you are looking for. Passion, common goals and shared values
are important too but to a lesser extent now
23
DREAM>BELIEVE>PURSUE
INITIAL HUMAN RESOURCE - THE CRUCIBLE OF FORMATION OF
THE STARTUP ORGANISATION - COFOUNDING OF THE TEAM
Thursday, December 18,
How do I find co-founders?
The key to find a co-founder is networking: network, network and network
some more. Make an effective impression: talk about your business with
passion. Apply your checklist to all prospective co-founders: core skills,
shared values and common goals. Come clean on every discussion point
as you spend more time with your co-founders than your better half.
Be ready for divorce before marriage !
EX COLLEAGUES
CHAMPIONS WITH LOCATIONAL OBLIGATIONS
RETIRED BUT NOT TIRED
24
DREAM>BELIEVE>PURSUE
INITIAL HUMAN RESOURCE - THE CRUCIBLE OF FORMATION OF
THE STARTUP ORGANISATION
Thursday, December 18,
How do I deal with stock options?
Ideally co-founders should own common stocks. It’s a good practice to have vesting
for founders too, it keeps you accountable. The options should be decided based on
your plans for next three years. You will always need more senior people than your
plan says. The core team should be given healthy dose of options, nothing like
ownership. 20% is always a good number to keep as options pool. Give options but
only once you have explained the value.
25
DREAM>BELIEVE>PURSUE
INITIAL HUMAN RESOURCE - THE CRUCIBLE OF FORMATION OF
THE STARTUP ORGANISATION
Thursday, December 18,
How does Board of Advisors add value?
It is an interesting approach to add skills to the team. Look for the key skills
missing in the team; it could be networking, bouncing of ideas, reality check
or anything else. Do good reference checks and look for relevant advisors.
- Retired domain specialists
- Freelancers
- Professionals on sabbatical
- Chartered accountants and company secretaries
26
DREAM>BELIEVE>PURSUE
INITIAL HUMAN RESOURCE - THE CRUCIBLE OF FORMATION OF
THE STARTUP ORGANISATION
Thursday, December 18,
Some must do’s as you grow
You must personally meet and interview every person you want to hire
till your first floor is complete. Keep in mind that first set of team members
join because of you not for the business.
Communicate, communicate and communicate some more, it is never
enough. Try to answer all the tough questions yourself. Behave like a foundation
and support everyone. In reality, great people organizations are in inverted
pyramid style.
The inverted pyramid is a metaphor for a reversal of traditional management
practices. Employees who are closest to clients or production processes
are placed at the top and managers at the bottom. The employee is
empowered with greater decision-making authority and freedom of action. The
manager becomes a facilitator spearheading a team effort. In theory, overall
organizational performance becomes faster, more adaptable and more effective.
27
DREAM>BELIEVE>PURSUE
Thursday, December 18,
Some don’ts as you grow
Never ever strive to fake values, it just doesn’t work. Don’t try and hide behind system
and processes. Early stage companies need more personal touch than process for
people. Your core message can be same but words need not be for different teams.
INITIAL HUMAN RESOURCE - THE CRUCIBLE OF FORMATION OF
THE STARTUP ORGANISATION
28
DREAM>BELIEVE>PURSUE
CHALLENGES AND PITFALLS OF START UP FOUNDING TEAMS
Getting Lost amongst the new talent acquired and their capability
Developing complacency
Missing out on skill development due to high commitment to growth
Deferred gratification - getting used to it!
Big fish in a small pond to a big fish in a big pond transition !
Transform them to intrapreneurs !
Give them opportunities to be a part of the industry through
representation on the in various forums
Role swapping and swapping of profile .
Thursday, December 18, 29
DREAM>BELIEVE>PURSUE
STARTUP HUMAN RESOURCE RECRUITMENT – A PARADIGM SHIFT
STARTUPS NOW ARE IN THING IN CAMPUSES !
Flipkart.com hires171 IIT grads in day zero 2013 DECEMBER !
KEY FACTORS /CHALLENGE RECRUITMENT
DREAM>BELIEVE>PURSUE
Thursday, December 18, 31
DREAM>BELIEVE>PURSUE
STARTUP HUMAN RESOURCE RECRUITMENT- - STRATEGY
• Innovation in recruitment
• Routes to reach the right resource
• Employee branding
• ROI of recruiters
• Use of social media .
Thursday, December 18, 32
DREAM>BELIEVE>PURSUE
STARTUP HUMAN RESOURCE RECRUITMENT- - ROUTES TO
REACH THE TALENT
Thursday, December 18,
Employee referrals Most prevalent in MSME’s in India
Internal job postings - Prevalent in slightly older startups
Social networking on websites such as LinkedIn
Job portals- domain specialists
Campus Recruitments- huge rush in India.
Hiring through Placement Consultants
Hiring teams instead of an individual
Targeting public-sector employees, ex-servicemen
Partnering with educational and training institutes
Participation in Job fairs
Pre-placement offers (PPOs)
33
DREAM>BELIEVE>PURSUE
Thursday, December 18,
STARTUP HUMAN RESOURCE RECRUITMENT- -INNOVATION IN
RECRUITMENT
BRINGING IN EXTERNAL CONSULTANTS FOR HIRING
PHYSICALLY CHALLENGED SKILLED PEOPLE .
EX SERVICEMEN IN ENGINEERING AND ADMINISTRATION.
INCLUSION OF EXTERNAL HR MANAGERS IN INTERVIEWS .
More stress on - innovativeness
- conceptual understanding
- more stress on mobility ,outlook and innovative outlook
towards work
- matching of the core skills
- multiskilling and multi disciplinary skills (engineering
plus management )
34
DREAM>BELIEVE>PURSUE
STARTUP HUMAN RESOURCE RECRUITMENT- EMPLOYEE
BRANDING
The entrepreneur is normally the brand who people look up to and join
instead of the company
Employees working in the start up can be good referrals
Employees from campuses could be used to revisit the campus once again
to talk about the company .
Star performers can be showcased for culture and other growth stories of
the organization .
EVP - Employee value proposition and return on investment demarcated is
clearly worked out .
Thursday, December 18, 35
DREAM>BELIEVE>PURSUE
STARTUP HUMAN RESOURCE RECRUITMENT- ROI OF
RECRUITERS
A very important indicator of the validity of the recruitment made .In
Msme’s the is directly proportional to the turnover since backend and
support services are important .
A Ratio of 1:10 - compensation to gross revenue generated - normally
MSME’S turnover is low . For manufacturing sector 1 : 20 ratio .
Service sector – 1:5 ratio and manufacturing 1:10 ratio minimum benchmark
.
Thursday, December 18, 36
DREAM>BELIEVE>PURSUE
STARTUP HUMAN RESOURCE RECRUITMENT- USE OF SOCIAL
MEDIA
6.1 billion people have access to Facebook .
Twitter ,linkedin and other social media .
Below 25 years of age social media is a powerful tool to associate
.Every startup should have a webpage and a page in Facebook.
Need to have a presence in social media both employees and
employers
Thursday, December 18, 37
KEY FACTORS /CHALLENGE –TRAINING
AND DEVELOPMENT
DREAM>BELIEVE>PURSUE
Thursday, December 18, 38
DREAM>BELIEVE>PURSUE
STARTUP HUMAN RESOURCE - TRAINING AND DEVELOPMENT
Training and development not a need a necessity .
Structured training ,unstructured training and on the job training.
Career development programs – From day one
Using government help in training and development .
Training and development as a retention tool for startups .
Thursday, December 18, 39
DREAM>BELIEVE>PURSUE
STARTUP HUMAN RESOURCE TRAINING AND DEVELOPMENT -
A NECESSITY
In startups there are huge skill gap including the entrepreneur.
Skills gaps in domain and non domain areas
Soft skills a huge area of improvement
Gaps affect the turnover of the company since team is small.
In house training by entrepreneur and his core team
Ten man days per six months time would be an ideal investment in training
Measurement of effectiveness to be measured on work and effectiveness on
training .
Thursday, December 18, 40
DREAM>BELIEVE>PURSUE
STARTUP HUMAN RESOURCE TRAINING AND DEVELOPMENT -
TRAINING PROGRAMMES
Structured training programmes are costly needs to be used alike
aftershave . A proper identification process of training needs identification
is required .
Unstructured training programs - impromptu training most commonly
practiced in MSME ‘s
On job training programme – most effective in MSME sector but needs
to be measured and mentored .
Thursday, December 18, 41
DREAM>BELIEVE>PURSUE
STARTUP HUMAN RESOURCE TRAINING AND DEVELOPMENT -
CAREER DEVELOPMENT PROGRAMS
Human resources career development plan – MBTI Tests ,EQ Test Brain
mapping , 360 Feedback uncommon but needed .
Career development plan at least for next three years a broad outlook of
career path .
Expectation to achievement measurement
Thursday, December 18, 42
DREAM>BELIEVE>PURSUE
STARTUP HUMAN RESOURCE TRAINING AND DEVELOPMENT -
GOVERNMENT HELP
ITI SUPPORT PROGRAMME
BOARD OF PRACTICAL TRAINING PROGRAM
CII INDUSTRY ACEDEMIA PARTNERSHIP INITIATIVES – SKILL GURUKUL
ESI HOLIDAY FOR EMPLOYERS FOR THREE YEARS
PAN IIT INITIATIVES
Thursday, December 18, 43
DREAM>BELIEVE>PURSUE
STARTUP HUMAN RESOURCE TRAINING AND DEVELOPMENT -
A RETENTION TOOL
Startups a great place for learning
Flipkart punchline - PPT – Come build the company !
Multi skilling an advantage to employees of startups – a natural offering of MSME’s
High rate of learning in a short span of time !
High rate of growth with the growth of the organization !
Thursday, December 18, 44
KEY FACTORS /CHALLENGE-RETENTION
AND ATTRITION
DREAM>BELIEVE>PURSUE
Thursday, December 18, 45
DREAM>BELIEVE>PURSUE
STARTUP HUMAN RESOURCE - RETENTION AND ATTRITION
Average attrition rate in startups in India 8 –47 percent!- TMI GROUP
Survey in December 2013
Major causes - Lack of employment branding !
- Lack of career development
- Succession planning of employees!
- Lack of personal touch ! 25% percent of entrepreneurs
time to be invested in people
Thursday, December 18, 46
STARTUP HUMAN RESOURCE - RETENTION AND ATTRITION-
EMPLOYMENT BRANDING
Startups organization branding- great place to work
Startups employee branding - great place to grow
Thursday, December 18, 47
.
DREAM>BELIEVE>PURSUE
STARTUP HUMAN RESOURCE - RETENTION AND ATTRITION –
LACK OF CAREER DEVELOPMENT
Launch of career development programmes
MBTI ,360 degree , Leadership strengths assessment
Peer feedback
Career development programmes for each employee from day one
atleast three year growth plan .
Thursday, December 18, 48
DREAM>BELIEVE>PURSUE
DREAM>BELIEVE>PURSUE
STARTUP HUMAN RESOURCE - RETENTION AND ATTRITION-
SUCCESSION PLANNING
Job rotation a very important aspect to derisk the business
If you want peace be ready for war
Three tier fall back plan in case of attrition
Ex employees club/informal get togethers’ a great help!
Thursday, December 18, 49
STARTUP HUMAN RESOURCE - RETENTION AND ATTRITION –
PERSONAL TOUCH
DREAM>BELIEVE>PURSUE
Thursday, December 18, 50
STARTUP HUMAN RESOURCE - RETENTION AND ATTRITION - PERSONAL
TOUCH
DREAM>BELIEVE>PURSUE 2
Thursday, December 18,
Oskar Schindler: I could have got more out. I could have got more. I don't know. If I'd just...
I could have got more.
Itzhak Stern: Oskar, there are eleven hundred people who are alive because of you. Look
at them.
Oskar Schindler: If I'd made more money... I threw away so much money. You have no
idea. If I'd just...
Itzhak Stern: There will be generations because of what you did.
Oskar Schindler: I didn't do enough!
Itzhak Stern: You did so much.
[Schindler looks at his car]
Oskar Schindler: This car. Goeth would have bought this car. Why did I keep the car? Ten
people right there. Ten people. Ten more people.
[removing Nazi pin from lapel]
Oskar Schindler: This pin. Two people. This is gold. Two more people. He would have
given me two for it, at least one. One more person. A person, Stern. For this.
[sobbing]
Oskar Schindler: I could have gotten one more person... and I didn't! And I... I didn't!
Dialogues from Schindler’s list – Schindler dialogue before going into hiding at
the falls of Nazi’s
51
CONCLUDING REMARKS
Spent 25 % of your time on people
Accountability and delegation of power to core team
Change should be the only thing constant
Strong fall back and emergency manpower plan with strong vigil
Training and development
Personal touch .
Thursday, December 18, 52
DREAM>BELIEVE>PURSUE
DREAMS CAN NEVER BECOME A REALITY WITHOUT HARD
WORK.
DREAM>BELIEVE>PURSUE
Thursday, December 18, 53
DREAM>BELIEVE>PURSUE
Thursday, December 18, 54
WE VALUE EVERYTHING UNDER THE SUN 10/14/2013 44
55
AICH APPRAISERSAUCTIONERS AND VALUERS
We value every thing under the sun
EMPANELMENTS
WE VALUE EVERYTHING UNDER THE SUN 10/14/2013 46
56
AICH APPRAISERSAUCTIONERS AND VALUERS
We value every thing under the sun
•EMPANELMENTS
WE VALUE EVERYTHING UNDER THE SUN 47
57
•200% Year on year Growthboth
bottomline and topline
•Strong credit rating
•Qualtrics Rated top 3 in India in Valuation
Services
•Finalist forAIMA -Dr J.S Juneja Award for
Innovation and creativity for MSME
enterprises for 2012 -2013 and ICICI -
CNBC India Emerging India Awards 2013
LUE EVERYTHING UNDER THE SUN 10/14/2013 48
58
WE VALUE EVERYTHING UNDER THE SUN 10/14/2013 49
59
• KATAICH INFRACORE ENGINEERING PVT. LTD.
•Started with Changling construction machinery distribution and Nawa
crushers
•Year on year growth 200%
•Revenue of ½ million USD in 2011-2012
•Shantui heavy machinery dealership
•Spare parts supplier company
•Started as the flagship company and diversified
WE VALUE EVERYTHING UNDER THE SUN 10/14/2013 50
60
•
AICH MINING RESOURCES PVT. LTD.
Opencast & Underground Mining of ferrous & non ferrous metal & non
metal mines concept to commisioning projects
•Opencast & Underground Equipment Selection, installation
•Concept to commissioning Technical Consulting & Mining Consulting
•Coal Washers Consulting
•CHF Concept to Concept to commissioning projects
WE VALUE EVERYTHING UNDER THE SUN 10/14/2013 51
61
•
AICH MINING RESOURCES PVT. LTD.
Opencast & Underground Mining of ferrous & non ferrous metal & non
metal mines concept to commisioning projects
•Opencast & Underground Equipment Selection, installation
•Concept to commissioning Technical Consulting & Mining Consulting
•Coal Washers Consulting
•CHF Concept to Concept to commissioning projects
WE VALUE EVERYTHING UNDER THE SUN 10/14/2013 52
62
A BREIF PROFILE OF INDRANIL
AICH F ABOUT INDRANILAICH
Chequered career of 19+ years in the industry out of which 14 years
in multinationals of repute
Worked in Titagarh Wagons Ltd GoIndustry - Dovebid (Formerly
Henry Butcher) ,UT Limited (JV between Usha Group and
Telehoist of U.K.) Ingersoll Rand India Ltd,TIL (Tractors India
Limited) -Jayashree Textiles, Indian Rayon Group -Rishra.
Award winning Production engineer with MBA from IIFT kolkata .
Publications and teaching assignments in several institutions of
repute .
WE VALUE EVERYTHING UNDER THE SUN 10/14/2013 53
63
A BRIEF ABOUT INDRANIL AICH
PROFESSIONAL MEMBERSHIPS
International Memberships
Honorary Life member of Royal Institute of Chartered Surveyors (RICS),
London.
Life member American Society of Mechnical Engineers USA
Life member of the Mining ,geological and metallurgical Society of India .
Life Member of Operational Society of India, Quality Circle Forum of India,
Systems Dynamics Society of India
Life Member of Institution of Engineers (Membership No.M-132302-9) and
Chartered Engineer from Institution of Engineers (AM 092132-5).
Approved valuer (Registration No.18328) Category - Production & Industrial
Engineering and Fellow and Life Member of Institution of Valuers.
Member of Indian Council of Arbitration, New Delhi an organization of FICCI
and Ministry of Commerce.Member of Practicing Valuers Association of India
WE VALUE EVERYTHING UNDER THE SUN 10/14/2013 54
64
A BRIEF ABOUT INDRANIL AICH
A BRIEF ABOUT INDRANIL AICH
INDUSTRY CHAMBER MEMBERSHIPS
Member of Confederation of India Industry Eastern Region
Member of MSME National council CII
Member of West bengal state council
Member of the economic affairs ,taxation and finance subcommittee
Member of the Safety subcommittee
Member of the MSME subcommittee
WE VALUE EVERYTHING UNDER THE SUN 10/14/2013 55
65
You can reach me @
indranilaich@gmail.com
indranilaich@outlook.com
Mobile +919831088204/+919038088204
Thursday, December 18, 66
DREAM>BELIEVE>PURSUE
QUESTIONS AND ANSWERS SESSION
10/14/2013DREAM>BELIEVE>PURSUE 2
Thursday, December 18, 67

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NATIONAL INSTITUTE OF PERSONNEL MANAGEMENT PRESENTATION

  • 1. Dream > Believe > Pursue AICH INDRANIL 1 HUMAN RESOURCE CHALLENGES AND OPPERTUNITIES FOR STARTUP &MSME ORGANISATIONS KOLKATA CHAPTER CHAPTER Thursday, December 18, 1
  • 2. DREAM>BELIEVE>PURSUE MODULES OF THE PRESENTATION • Entrepreneurs – Definition , types, classification ,triggers and traits • Entrepreneurship – Human resource the key to success • Key challenges and possible measures of mitigation • Startups - The initial human resource team crucible for growth an overview – Team formation ,co founding ,advisors and retention • Recruitment - innovation ,route to reach ,social media ,employee branding • Training and development in start ups . • Retention and attrition in start ups • Concluding remarks Thursday, December 18, 2
  • 3. ENTREPRENUERSHIP IN VERNACULAR Entreprenuership in Hindi (pr. udyog upakram)[Noun] DREAM>BELIEVE>PURSUE Thursday, December 18, 3
  • 4. ENTREPRENUERSHIP • Entrepreneurship is like raising children; it starts with a moment of enthusiasm, followed by decades of hard work” -Howard Stevenson DREAM>BELIEVE>PURSUE Thursday, December 18, 4
  • 5. ENTREPRENUER- DEFINED Entrepreneur Webster’s - someone who runs a business his or her own financial risk An entrepreneur is a person who undertakes the creation of an enterprise or business that has the chance of profit (or success). Some qualities of an entrepreneur -Partnerships -Robust network -Realistic view -Passion! -Clear strategy -Technology -Ethical Behavior -Flexibility DREAM>BELIEVE>PURSUE Thursday, December 18, 5
  • 6. ENTREPRENEURSHIP –TRIGGERING EVENTS Downsizing M&A Relocation Semiretired / retired Passion for an Idea Environment Deregulation / regulation Disruptive Events DREAM>BELIEVE>PURSUE Thursday, December 18, 6 Career Change
  • 7. MY TRIGGERS Atmano mokshartham jagad hitaya cha, "For one's own salvation, and for the welfare of the world". JOY OF GIVING ! DREAM>BELIEVE>PURSUE 10/14/2013 7 Thursday, December 18, 7
  • 8. MY TRIGGERS BYOB - BE YOUR OWN BOSS ! EMPLOYMENT GENERATION ! CHALLENGES -PERSONAL ,PROFESSIONAL ,SOCIETAL TO BE REMEMBERED AS A FOUNDER OF AN INSTITUTION ENTREPRENUER GENERATION LEARNING LIFE, LIFE LONG LEARNING ! BECTEL MODEL -PUBLICATION ON THE WAY! DREAM>BELIEVE>PURSUE Thursday, December 18, 8
  • 9. ENTREPRENEURSHIP Business is not a dirty word! DREAM>BELIEVE>PURSUE Thursday, December 18, 9
  • 10. WHAT SOLUTIONS DO WE HAVE TODAY IN INDIA ? • • • • • • Government jobs - minimal ,reservations! Private sector - Economy driven, Revenue driven ,Recession driven Academic profession - Water , water every where not a drop to drink! Political will to create jobs - Policy paralysis! Skill development- Negligible ! Only 9% of Chartered accountants passouts were placed this year! ENTREPRENUERSHIP IS THE ANSWER ! DREAM>BELIEVE>PURSUE Thursday, December 18, 10
  • 11. MY INFERENCES • Know more be more ! • Knowledge is power ! • Net work! • Go kiss the world ! DREAM>BELIEVE>PURSUE Thursday, December 18, 11
  • 12. CLASSIFICATION OF ENTREPRENEURS Innovative Entrepreneur - He is the one who introduces a new product or a new method of production or opens a new market or explore new source of supply of raw material or carry out a new type of organization.- STEVE JOBS Initiative / Adoptive Entrepreneur - are those who initiate the successful entrepreneur in technique innovated by others. - NIRMA Drone Entrepreneur - are those who will never allow any change in their production or style of functioning-.HINDUSTAN MOTORS DREAM>BELIEVE>PURSUE Thursday, December 18, 12
  • 13. CLASSIFICATION OF ENTREPRENEURS FABIAN Entrepreneur - are always on caution. They neither introduce nor changes nor adopt new methods invented by others. They are lazy and follow old customs, old method of production - Typewriter industry ,pagers . Another classification 1) Natural Entrepreneur 2) Motivated Entreprenuer 3) Created Entrepreneur 4) Forced Entrepreneur DREAM>BELIEVE>PURSUE Thursday, December 18, 13
  • 14. ENTEPRENUERSHIP CHARACTERISTICS AND TRAITS • Ability to deal with a series of tough issues • • • • Ability to create solutions and work to perfect them Can handle many tasks simultaneously Resiliency in the face of set-backs Willingness to work hard and not expect easy solutions • • Possess well-developed problem solving skills Ability to learn and acquire the necessary skills for the tasks at hand DREAM>BELIEVE>PURSUE Thursday, December 18, 14
  • 15. ENTEPRENUERSHIP CHARACTERISTICS AND TRAITS Being an entrepreneur requires specific characteristi often achieved through education, hard work, and planning. Risk Taker Businesses face risk. Entrepreneurs minimize risk through research, planning, and skill development. Perceptive Entrepreneurs view problems as opportunities and challenges. Curious Entrepreneurs like to know how things work. They take the time and initiative to pursue the unknown. DREAM>BELIEVE>PURSUE Thursday, December 18, 15
  • 16. ENTEPRENUERSHIP CHARACTERISTICS AND TRAITS Self-confident Entrepreneurs believe in themselves. Their self-confidence takes care of any doubts they may have. Flexible Entrepreneurs must be flexible in order to adapt to changing trends, markets, technologies, rules, and economic environments. Independent An entrepreneur’s desire for control and the ability to make decisions often makes it difficult for them to work in a controlled environment. DEFERRED GRATIFICATION ! DREAM>BELIEVE>PURSUE Thursday, December 18, 16
  • 17. DREAM>BELIEVE>PURSUE STARTUPS - HUMAN RESOURCES - THE UMBILICAL CORD Key challenges and opportunities Core founding team - foundation, qualification as founders, building pillars , cofounding advisory help, Retention Recruitment - Innovation , Routes to reach, ROI of recruiters ,Employee branding , Use of social media. Training and development - Retention and attrition - Thursday, December 18, 17
  • 18. DREAM>BELIEVE>PURSUE TEAM BULDING - A FOUR PRONGED PROCESS • Building a strong foundation • Creating the strong pillars to build the next floors • Building the first model floor • Then just replicating as long as you grow. Thursday, December 18, 18
  • 19. KEY FACTOR /CHALLENGE – FOUNDING TEAM DREAM>BELIEVE>PURSUE Thursday, December 18, 19
  • 20. DREAM>BELIEVE>PURSUE INITIAL HUMAN RESOURCE - THE CRUCIBLE OF FORMATION OF THE STARTUP ORGANISATION Thursday, December 18, Why a strong foundation? For maintaining an effective team you have to concentrate on foundations required for them. You must build or repair the foundation first if you are seeking to build an effective team. Stronger the foundation, higher the building will go. This stage needs lots of digging, too much patience and unbounded perseverance. 20
  • 21. DREAM>BELIEVE>PURSUE INITIAL HUMAN RESOURCE - THE CRUCIBLE OF FORMATION OF THE STARTUP ORGANISATION Who qualifies to be a founder member? Identify the three core skills needed for your business and get them in the team as much as possible. The members should have shared goals and similar values. Don’t mix personal and professional relationships in your business because friends and relative don’t always make a good team. Key traits to look for - from our experience Intellectual honesty Emotional energy Animal instinct - in the right sense of the word ! Thursday, December 18, 21
  • 22. INITIAL HUMAN RESOURCE - THE CRUCIBLE OF FORMATION OF THE STARTUP ORGANISATION Who builds the pillar and the first floor? This is the next core team, may be next 5-6 key people. This may include more functional experts (marketing, HR, technology, sales etc depending on your business). Hire them for passion and skills. New businesses are much about ownership, hardship and passion as much as about skills. Hire for attitude with shared goals and values, and train for business. Thursday, December 18, 22
  • 23. DREAM>BELIEVE>PURSUE INITIAL HUMAN RESOURCE - THE CRUCIBLE OF FORMATION OF THE STARTUP ORGANISATION Thursday, December 18, Who builds the floor? This is the growth stage where your business is working. You know what to sell, to whom you sell and where you want to go. Here skills are more important as you know what you are looking for. Passion, common goals and shared values are important too but to a lesser extent now 23
  • 24. DREAM>BELIEVE>PURSUE INITIAL HUMAN RESOURCE - THE CRUCIBLE OF FORMATION OF THE STARTUP ORGANISATION - COFOUNDING OF THE TEAM Thursday, December 18, How do I find co-founders? The key to find a co-founder is networking: network, network and network some more. Make an effective impression: talk about your business with passion. Apply your checklist to all prospective co-founders: core skills, shared values and common goals. Come clean on every discussion point as you spend more time with your co-founders than your better half. Be ready for divorce before marriage ! EX COLLEAGUES CHAMPIONS WITH LOCATIONAL OBLIGATIONS RETIRED BUT NOT TIRED 24
  • 25. DREAM>BELIEVE>PURSUE INITIAL HUMAN RESOURCE - THE CRUCIBLE OF FORMATION OF THE STARTUP ORGANISATION Thursday, December 18, How do I deal with stock options? Ideally co-founders should own common stocks. It’s a good practice to have vesting for founders too, it keeps you accountable. The options should be decided based on your plans for next three years. You will always need more senior people than your plan says. The core team should be given healthy dose of options, nothing like ownership. 20% is always a good number to keep as options pool. Give options but only once you have explained the value. 25
  • 26. DREAM>BELIEVE>PURSUE INITIAL HUMAN RESOURCE - THE CRUCIBLE OF FORMATION OF THE STARTUP ORGANISATION Thursday, December 18, How does Board of Advisors add value? It is an interesting approach to add skills to the team. Look for the key skills missing in the team; it could be networking, bouncing of ideas, reality check or anything else. Do good reference checks and look for relevant advisors. - Retired domain specialists - Freelancers - Professionals on sabbatical - Chartered accountants and company secretaries 26
  • 27. DREAM>BELIEVE>PURSUE INITIAL HUMAN RESOURCE - THE CRUCIBLE OF FORMATION OF THE STARTUP ORGANISATION Thursday, December 18, Some must do’s as you grow You must personally meet and interview every person you want to hire till your first floor is complete. Keep in mind that first set of team members join because of you not for the business. Communicate, communicate and communicate some more, it is never enough. Try to answer all the tough questions yourself. Behave like a foundation and support everyone. In reality, great people organizations are in inverted pyramid style. The inverted pyramid is a metaphor for a reversal of traditional management practices. Employees who are closest to clients or production processes are placed at the top and managers at the bottom. The employee is empowered with greater decision-making authority and freedom of action. The manager becomes a facilitator spearheading a team effort. In theory, overall organizational performance becomes faster, more adaptable and more effective. 27
  • 28. DREAM>BELIEVE>PURSUE Thursday, December 18, Some don’ts as you grow Never ever strive to fake values, it just doesn’t work. Don’t try and hide behind system and processes. Early stage companies need more personal touch than process for people. Your core message can be same but words need not be for different teams. INITIAL HUMAN RESOURCE - THE CRUCIBLE OF FORMATION OF THE STARTUP ORGANISATION 28
  • 29. DREAM>BELIEVE>PURSUE CHALLENGES AND PITFALLS OF START UP FOUNDING TEAMS Getting Lost amongst the new talent acquired and their capability Developing complacency Missing out on skill development due to high commitment to growth Deferred gratification - getting used to it! Big fish in a small pond to a big fish in a big pond transition ! Transform them to intrapreneurs ! Give them opportunities to be a part of the industry through representation on the in various forums Role swapping and swapping of profile . Thursday, December 18, 29
  • 30. DREAM>BELIEVE>PURSUE STARTUP HUMAN RESOURCE RECRUITMENT – A PARADIGM SHIFT STARTUPS NOW ARE IN THING IN CAMPUSES ! Flipkart.com hires171 IIT grads in day zero 2013 DECEMBER !
  • 31. KEY FACTORS /CHALLENGE RECRUITMENT DREAM>BELIEVE>PURSUE Thursday, December 18, 31
  • 32. DREAM>BELIEVE>PURSUE STARTUP HUMAN RESOURCE RECRUITMENT- - STRATEGY • Innovation in recruitment • Routes to reach the right resource • Employee branding • ROI of recruiters • Use of social media . Thursday, December 18, 32
  • 33. DREAM>BELIEVE>PURSUE STARTUP HUMAN RESOURCE RECRUITMENT- - ROUTES TO REACH THE TALENT Thursday, December 18, Employee referrals Most prevalent in MSME’s in India Internal job postings - Prevalent in slightly older startups Social networking on websites such as LinkedIn Job portals- domain specialists Campus Recruitments- huge rush in India. Hiring through Placement Consultants Hiring teams instead of an individual Targeting public-sector employees, ex-servicemen Partnering with educational and training institutes Participation in Job fairs Pre-placement offers (PPOs) 33
  • 34. DREAM>BELIEVE>PURSUE Thursday, December 18, STARTUP HUMAN RESOURCE RECRUITMENT- -INNOVATION IN RECRUITMENT BRINGING IN EXTERNAL CONSULTANTS FOR HIRING PHYSICALLY CHALLENGED SKILLED PEOPLE . EX SERVICEMEN IN ENGINEERING AND ADMINISTRATION. INCLUSION OF EXTERNAL HR MANAGERS IN INTERVIEWS . More stress on - innovativeness - conceptual understanding - more stress on mobility ,outlook and innovative outlook towards work - matching of the core skills - multiskilling and multi disciplinary skills (engineering plus management ) 34
  • 35. DREAM>BELIEVE>PURSUE STARTUP HUMAN RESOURCE RECRUITMENT- EMPLOYEE BRANDING The entrepreneur is normally the brand who people look up to and join instead of the company Employees working in the start up can be good referrals Employees from campuses could be used to revisit the campus once again to talk about the company . Star performers can be showcased for culture and other growth stories of the organization . EVP - Employee value proposition and return on investment demarcated is clearly worked out . Thursday, December 18, 35
  • 36. DREAM>BELIEVE>PURSUE STARTUP HUMAN RESOURCE RECRUITMENT- ROI OF RECRUITERS A very important indicator of the validity of the recruitment made .In Msme’s the is directly proportional to the turnover since backend and support services are important . A Ratio of 1:10 - compensation to gross revenue generated - normally MSME’S turnover is low . For manufacturing sector 1 : 20 ratio . Service sector – 1:5 ratio and manufacturing 1:10 ratio minimum benchmark . Thursday, December 18, 36
  • 37. DREAM>BELIEVE>PURSUE STARTUP HUMAN RESOURCE RECRUITMENT- USE OF SOCIAL MEDIA 6.1 billion people have access to Facebook . Twitter ,linkedin and other social media . Below 25 years of age social media is a powerful tool to associate .Every startup should have a webpage and a page in Facebook. Need to have a presence in social media both employees and employers Thursday, December 18, 37
  • 38. KEY FACTORS /CHALLENGE –TRAINING AND DEVELOPMENT DREAM>BELIEVE>PURSUE Thursday, December 18, 38
  • 39. DREAM>BELIEVE>PURSUE STARTUP HUMAN RESOURCE - TRAINING AND DEVELOPMENT Training and development not a need a necessity . Structured training ,unstructured training and on the job training. Career development programs – From day one Using government help in training and development . Training and development as a retention tool for startups . Thursday, December 18, 39
  • 40. DREAM>BELIEVE>PURSUE STARTUP HUMAN RESOURCE TRAINING AND DEVELOPMENT - A NECESSITY In startups there are huge skill gap including the entrepreneur. Skills gaps in domain and non domain areas Soft skills a huge area of improvement Gaps affect the turnover of the company since team is small. In house training by entrepreneur and his core team Ten man days per six months time would be an ideal investment in training Measurement of effectiveness to be measured on work and effectiveness on training . Thursday, December 18, 40
  • 41. DREAM>BELIEVE>PURSUE STARTUP HUMAN RESOURCE TRAINING AND DEVELOPMENT - TRAINING PROGRAMMES Structured training programmes are costly needs to be used alike aftershave . A proper identification process of training needs identification is required . Unstructured training programs - impromptu training most commonly practiced in MSME ‘s On job training programme – most effective in MSME sector but needs to be measured and mentored . Thursday, December 18, 41
  • 42. DREAM>BELIEVE>PURSUE STARTUP HUMAN RESOURCE TRAINING AND DEVELOPMENT - CAREER DEVELOPMENT PROGRAMS Human resources career development plan – MBTI Tests ,EQ Test Brain mapping , 360 Feedback uncommon but needed . Career development plan at least for next three years a broad outlook of career path . Expectation to achievement measurement Thursday, December 18, 42
  • 43. DREAM>BELIEVE>PURSUE STARTUP HUMAN RESOURCE TRAINING AND DEVELOPMENT - GOVERNMENT HELP ITI SUPPORT PROGRAMME BOARD OF PRACTICAL TRAINING PROGRAM CII INDUSTRY ACEDEMIA PARTNERSHIP INITIATIVES – SKILL GURUKUL ESI HOLIDAY FOR EMPLOYERS FOR THREE YEARS PAN IIT INITIATIVES Thursday, December 18, 43
  • 44. DREAM>BELIEVE>PURSUE STARTUP HUMAN RESOURCE TRAINING AND DEVELOPMENT - A RETENTION TOOL Startups a great place for learning Flipkart punchline - PPT – Come build the company ! Multi skilling an advantage to employees of startups – a natural offering of MSME’s High rate of learning in a short span of time ! High rate of growth with the growth of the organization ! Thursday, December 18, 44
  • 45. KEY FACTORS /CHALLENGE-RETENTION AND ATTRITION DREAM>BELIEVE>PURSUE Thursday, December 18, 45
  • 46. DREAM>BELIEVE>PURSUE STARTUP HUMAN RESOURCE - RETENTION AND ATTRITION Average attrition rate in startups in India 8 –47 percent!- TMI GROUP Survey in December 2013 Major causes - Lack of employment branding ! - Lack of career development - Succession planning of employees! - Lack of personal touch ! 25% percent of entrepreneurs time to be invested in people Thursday, December 18, 46
  • 47. STARTUP HUMAN RESOURCE - RETENTION AND ATTRITION- EMPLOYMENT BRANDING Startups organization branding- great place to work Startups employee branding - great place to grow Thursday, December 18, 47 . DREAM>BELIEVE>PURSUE
  • 48. STARTUP HUMAN RESOURCE - RETENTION AND ATTRITION – LACK OF CAREER DEVELOPMENT Launch of career development programmes MBTI ,360 degree , Leadership strengths assessment Peer feedback Career development programmes for each employee from day one atleast three year growth plan . Thursday, December 18, 48 DREAM>BELIEVE>PURSUE
  • 49. DREAM>BELIEVE>PURSUE STARTUP HUMAN RESOURCE - RETENTION AND ATTRITION- SUCCESSION PLANNING Job rotation a very important aspect to derisk the business If you want peace be ready for war Three tier fall back plan in case of attrition Ex employees club/informal get togethers’ a great help! Thursday, December 18, 49
  • 50. STARTUP HUMAN RESOURCE - RETENTION AND ATTRITION – PERSONAL TOUCH DREAM>BELIEVE>PURSUE Thursday, December 18, 50
  • 51. STARTUP HUMAN RESOURCE - RETENTION AND ATTRITION - PERSONAL TOUCH DREAM>BELIEVE>PURSUE 2 Thursday, December 18, Oskar Schindler: I could have got more out. I could have got more. I don't know. If I'd just... I could have got more. Itzhak Stern: Oskar, there are eleven hundred people who are alive because of you. Look at them. Oskar Schindler: If I'd made more money... I threw away so much money. You have no idea. If I'd just... Itzhak Stern: There will be generations because of what you did. Oskar Schindler: I didn't do enough! Itzhak Stern: You did so much. [Schindler looks at his car] Oskar Schindler: This car. Goeth would have bought this car. Why did I keep the car? Ten people right there. Ten people. Ten more people. [removing Nazi pin from lapel] Oskar Schindler: This pin. Two people. This is gold. Two more people. He would have given me two for it, at least one. One more person. A person, Stern. For this. [sobbing] Oskar Schindler: I could have gotten one more person... and I didn't! And I... I didn't! Dialogues from Schindler’s list – Schindler dialogue before going into hiding at the falls of Nazi’s 51
  • 52. CONCLUDING REMARKS Spent 25 % of your time on people Accountability and delegation of power to core team Change should be the only thing constant Strong fall back and emergency manpower plan with strong vigil Training and development Personal touch . Thursday, December 18, 52 DREAM>BELIEVE>PURSUE
  • 53. DREAMS CAN NEVER BECOME A REALITY WITHOUT HARD WORK. DREAM>BELIEVE>PURSUE Thursday, December 18, 53
  • 55. WE VALUE EVERYTHING UNDER THE SUN 10/14/2013 44 55
  • 56. AICH APPRAISERSAUCTIONERS AND VALUERS We value every thing under the sun EMPANELMENTS WE VALUE EVERYTHING UNDER THE SUN 10/14/2013 46 56
  • 57. AICH APPRAISERSAUCTIONERS AND VALUERS We value every thing under the sun •EMPANELMENTS WE VALUE EVERYTHING UNDER THE SUN 47 57
  • 58. •200% Year on year Growthboth bottomline and topline •Strong credit rating •Qualtrics Rated top 3 in India in Valuation Services •Finalist forAIMA -Dr J.S Juneja Award for Innovation and creativity for MSME enterprises for 2012 -2013 and ICICI - CNBC India Emerging India Awards 2013 LUE EVERYTHING UNDER THE SUN 10/14/2013 48 58
  • 59. WE VALUE EVERYTHING UNDER THE SUN 10/14/2013 49 59
  • 60. • KATAICH INFRACORE ENGINEERING PVT. LTD. •Started with Changling construction machinery distribution and Nawa crushers •Year on year growth 200% •Revenue of ½ million USD in 2011-2012 •Shantui heavy machinery dealership •Spare parts supplier company •Started as the flagship company and diversified WE VALUE EVERYTHING UNDER THE SUN 10/14/2013 50 60
  • 61. • AICH MINING RESOURCES PVT. LTD. Opencast & Underground Mining of ferrous & non ferrous metal & non metal mines concept to commisioning projects •Opencast & Underground Equipment Selection, installation •Concept to commissioning Technical Consulting & Mining Consulting •Coal Washers Consulting •CHF Concept to Concept to commissioning projects WE VALUE EVERYTHING UNDER THE SUN 10/14/2013 51 61
  • 62. • AICH MINING RESOURCES PVT. LTD. Opencast & Underground Mining of ferrous & non ferrous metal & non metal mines concept to commisioning projects •Opencast & Underground Equipment Selection, installation •Concept to commissioning Technical Consulting & Mining Consulting •Coal Washers Consulting •CHF Concept to Concept to commissioning projects WE VALUE EVERYTHING UNDER THE SUN 10/14/2013 52 62
  • 63. A BREIF PROFILE OF INDRANIL AICH F ABOUT INDRANILAICH Chequered career of 19+ years in the industry out of which 14 years in multinationals of repute Worked in Titagarh Wagons Ltd GoIndustry - Dovebid (Formerly Henry Butcher) ,UT Limited (JV between Usha Group and Telehoist of U.K.) Ingersoll Rand India Ltd,TIL (Tractors India Limited) -Jayashree Textiles, Indian Rayon Group -Rishra. Award winning Production engineer with MBA from IIFT kolkata . Publications and teaching assignments in several institutions of repute . WE VALUE EVERYTHING UNDER THE SUN 10/14/2013 53 63
  • 64. A BRIEF ABOUT INDRANIL AICH PROFESSIONAL MEMBERSHIPS International Memberships Honorary Life member of Royal Institute of Chartered Surveyors (RICS), London. Life member American Society of Mechnical Engineers USA Life member of the Mining ,geological and metallurgical Society of India . Life Member of Operational Society of India, Quality Circle Forum of India, Systems Dynamics Society of India Life Member of Institution of Engineers (Membership No.M-132302-9) and Chartered Engineer from Institution of Engineers (AM 092132-5). Approved valuer (Registration No.18328) Category - Production & Industrial Engineering and Fellow and Life Member of Institution of Valuers. Member of Indian Council of Arbitration, New Delhi an organization of FICCI and Ministry of Commerce.Member of Practicing Valuers Association of India WE VALUE EVERYTHING UNDER THE SUN 10/14/2013 54 64
  • 65. A BRIEF ABOUT INDRANIL AICH A BRIEF ABOUT INDRANIL AICH INDUSTRY CHAMBER MEMBERSHIPS Member of Confederation of India Industry Eastern Region Member of MSME National council CII Member of West bengal state council Member of the economic affairs ,taxation and finance subcommittee Member of the Safety subcommittee Member of the MSME subcommittee WE VALUE EVERYTHING UNDER THE SUN 10/14/2013 55 65
  • 66. You can reach me @ indranilaich@gmail.com indranilaich@outlook.com Mobile +919831088204/+919038088204 Thursday, December 18, 66 DREAM>BELIEVE>PURSUE
  • 67. QUESTIONS AND ANSWERS SESSION 10/14/2013DREAM>BELIEVE>PURSUE 2 Thursday, December 18, 67