4. Adaptability
Chinese Proverb
“A wise man adapts himself to
circumstances, aswater shapes
itself to the vessel that contains it.”
In the first 2-6 weeks of joining the company
Allow new hires to choose where they in the organization
they want to work
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Adaptability
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5. Adaptability
Benjamin Franklin
“When you’re finished changing,
you’re finished.”
Every 3-6 months
Team leaders and employees are reshuffled into new
structures to facilitate goals and objectives
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Adaptability
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7. Adaptability
"You’ll always miss100%of the
shotsyou don’t take."
Start today!
Help your whole team improve on adaptability
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Adaptability
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Wayne Gretzky
DO: readily admit to your mistakes & encourage your
team mates to try out different things.
Say things like: “Let’s give it a shot!” and “If you don’t
shoot, you don’t score.”
DON’T: endlessly iterate on work, instead, publish faster.
Also, try not to point out minor mistakes!
10. Customer-orientation
“If we don’t take care of our
customers, someone else will.”
1h weekly or bi-weekly
Both customer-facing AND non-customer facing team
members should attend this meeting
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Customer-orientation
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12. Customer-orientation
Kate Zabrinskie
“The customer’s perception is
your reality.”
Every meeting
Leave 1chair free to remind your teams and yourself that
there is another perspective to be considered in whatever
you decide: the customer’s!
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Customer-orientation
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14. Result-orientation
“Let’s not loose sight of the
objective.”
Start today!
Help your team improve on result-orientation
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Result-orientation
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DO: agree on the needed level of detail early on when
planning initiatives, and take a minute to discuss how to
speed things up.
Say things like: “Let’s not worry about the details too
much.”
DON’T: Focus on pixel perfect results, rather, focus on the
job to be done.
18. Collaboration
Helen Keller
“Alone we can do so little;
together we can do so much.”
Weekly
Team- or project members
Jobs to be done: Discussing what went well, and what didn’t
go so well in a team will teach every member how they can
make a difference. Often small problems that arise in a team
can easily be tackled by another member steps in with
minimal effort.
Make sure to discuss how collaboration, or a lack thereof,
had an impact.
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Collaboration
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21. Focus on principles
Every document, aside of stricly confidential ones
Everyone
Job to be done: Default to transparency by creating an open
structure of your documents & assets, so that every team
member can check out every part of the business and stay
up to date what’s happening and important currently.
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Focus on principles
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“Truth never damagesa cause
that is just.” Mahatma Gandhi