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CardioLog Analytics

Monitor and Engage your Portal Audience
Web Analytics for Intranet Portals
An On-Premise and Cloud-Based Solution

David J. Rosenthal
President & CEO, Atidan
October 18, 2013
Microsoft Executive Briefing Center, NYC
About Intlock
 Founded in 2005
 Office: Boston, MA

 Microsoft Gold Certified Partner
 Over 8 years of experience in web analytics
 Wide target market with divers industries, such as: financial

services, telecommunication, entertainment and others
 Worldwide distributers and partner program
CardioLog Analytics – Editions & Licensing
 Three commercial editions, suited for any organization of all

sizes and various industries:


Enterprise Edition – large scale enterprise



Professional Edition – midsize enterprise

 External adaptors for ERP, CRM, sites and SDK are available

www.intlock.com
Why Portal Analytics?
Why CardioLog for Intranet Portals?
 Seamless integration with SharePoint’s 2013, 2010, 2007, 2003 and SharePoint Online









Tree Structure, content and user metadata, as well as with Microsoft Dynamics CRM
and SalesForce
A full web analytics package with unique JavaScript tracking mechanism, which
enables advanced usage reports solution within SharePoint, .Net application and
others, site collections and external applications
Advanced visitor segmentation, including integration with Active Directory and
SharePoint Profiles and other organizational structures
Engage your portal users and understand their challenges with CardioLog Voice of
customers tool.
An open API-based platform for report customization and tracking additional
enterprise applications and usage
Simple installation and deployment with a configuration wizard
www.intlock.com
Analytics Features and Enhancements
 A large selection of reports for SharePoint
 Display reports with SharePoint Web Parts
 Report drill down - from site collections to single documents
 Integration with Active Directory, SharePoint Profiles and Groups
 Real-time reporting (Analysis Center)
 SDK - customization

 Utilization of historic IIS logs
 5 years of history data
 And much more…
Actors and Interfaces
Report Center
Information
Worker

View and
Interact

Open
Spreadsheet/Report

Analyst

Executive

Interactive Realtime Ad-hoc
analysis

Portal
Access

Analysis Center
& Administration

CardioLog Integrator
SDK / API
SDK-nased

Developer

Portal User
CardioLog Analytics
Voice of Customers Tool
Engage Your Portal Audience
CardioLog Voice of Customer Concept

Hi Martha,
What do you need in order to
achieve your individual goals?
Voice of Customer Key Features
 Satisfaction & educational polls
 Paged-based comments
 Real-time feedback

 Prebuilt customizable survey templates
 Segmentation & personalization capabilities
 Active Directory and SharePoint profiles support

 CRM integration – 2-way data flow
 Business driven – no programming effort
Engage Your Audience: See What Can Your Portal Do for You?
 Increase corporate

productivity

 Engage your audience and

collect user feedback

 Drive portal collaboration

 Identify user challenges

 Expand portal usability

 Leverage gamification to

increase demand
 Improve portal ROI
 Expand your community and
 Empower innovation

individual ownership
Voice of Customer Will Help You Get There
Increase corporate
productivity

Engage your audience and
collect user feedback

Drive portal collaboration

Identify user challenges

Expand portal usability

Leverage gamification to
increase demand

Improve portal ROI
Empower innovation

Expand your community and
individual ownership
Intlock Provides this Powerful Tool for Free

don.berg@orange.com
Engage Your Audience and Collect User Feedback
What is the purpose of your visit to the
portal today?
Expand Portal Usability
Did you find what you were looking for?

Yes – I did
Partially – not everything
No – I did not
Elaborate:
Identify User Challenges
Active Directory

James,
How can we help you excel at your work?
Expand Individual Ownership
Active Directory

Hi Martha,
What do you need in order to achieve your
pharmaceutical project goals?

CRM Data
Empower Innovation
SharePoint Profile

Lab Team,
The admin office wishes to reduce the cost
of neon gas. Your ideas are welcome:
Drive Portal Collaboration
SharePoint Profile

Corporate Marketing Group,
Thank You,
The CMO office is looking for a White
Please see how
Paper about mobile penetration in Japan.
your collogues
have responded. a paper
Yes – I have such
Maybe – I need to check
Sorry – I do not have it
Yes

No

Maybe

Pending

Report
Increase Corporate Productivity
Active Directory

Dear John,
Please select your availability for the
upcoming innovation brainstorming sessions:

CRM Data

Tue, September 25, 2012
Wed, October 17, 2012
Mon, November 12, 2012
Thu, January 24, 2013
Increase Corporate Productivity
Active Directory

Dear Shelly,
You have a total of 5 accrued vacation days.
Please use them before December 31, 2012.
Great – I will do that
Maybe – I need to check
Sorry – I will not be able to do that

CRM Data
Why CardioLog Voice of Customer?
Increase corporate
productivity

Engage your audience and
collect user feedback

Drive portal collaboration

Identify user challenges

Expand portal usability

Leverage gamification to
increase demand

Improve portal ROI
Empower innovation

Expand your community and
individual ownership
Special Trial offer: intlock@Atidan.com
1-215-825-5045 x5001
Visit us at www.intlock.com
Join our readers at blog.intlock.com
Join our CardioLog group at Linkedin

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Monitor Portal Audience with CardioLog Analytics

  • 1. CardioLog Analytics Monitor and Engage your Portal Audience Web Analytics for Intranet Portals An On-Premise and Cloud-Based Solution David J. Rosenthal President & CEO, Atidan October 18, 2013 Microsoft Executive Briefing Center, NYC
  • 2. About Intlock  Founded in 2005  Office: Boston, MA  Microsoft Gold Certified Partner  Over 8 years of experience in web analytics  Wide target market with divers industries, such as: financial services, telecommunication, entertainment and others  Worldwide distributers and partner program
  • 3. CardioLog Analytics – Editions & Licensing  Three commercial editions, suited for any organization of all sizes and various industries:  Enterprise Edition – large scale enterprise  Professional Edition – midsize enterprise  External adaptors for ERP, CRM, sites and SDK are available www.intlock.com
  • 5.
  • 6.
  • 7. Why CardioLog for Intranet Portals?  Seamless integration with SharePoint’s 2013, 2010, 2007, 2003 and SharePoint Online      Tree Structure, content and user metadata, as well as with Microsoft Dynamics CRM and SalesForce A full web analytics package with unique JavaScript tracking mechanism, which enables advanced usage reports solution within SharePoint, .Net application and others, site collections and external applications Advanced visitor segmentation, including integration with Active Directory and SharePoint Profiles and other organizational structures Engage your portal users and understand their challenges with CardioLog Voice of customers tool. An open API-based platform for report customization and tracking additional enterprise applications and usage Simple installation and deployment with a configuration wizard www.intlock.com
  • 8. Analytics Features and Enhancements  A large selection of reports for SharePoint  Display reports with SharePoint Web Parts  Report drill down - from site collections to single documents  Integration with Active Directory, SharePoint Profiles and Groups  Real-time reporting (Analysis Center)  SDK - customization  Utilization of historic IIS logs  5 years of history data  And much more…
  • 9. Actors and Interfaces Report Center Information Worker View and Interact Open Spreadsheet/Report Analyst Executive Interactive Realtime Ad-hoc analysis Portal Access Analysis Center & Administration CardioLog Integrator SDK / API SDK-nased Developer Portal User
  • 10. CardioLog Analytics Voice of Customers Tool Engage Your Portal Audience
  • 11. CardioLog Voice of Customer Concept Hi Martha, What do you need in order to achieve your individual goals?
  • 12. Voice of Customer Key Features  Satisfaction & educational polls  Paged-based comments  Real-time feedback  Prebuilt customizable survey templates  Segmentation & personalization capabilities  Active Directory and SharePoint profiles support  CRM integration – 2-way data flow  Business driven – no programming effort
  • 13. Engage Your Audience: See What Can Your Portal Do for You?  Increase corporate productivity  Engage your audience and collect user feedback  Drive portal collaboration  Identify user challenges  Expand portal usability  Leverage gamification to increase demand  Improve portal ROI  Expand your community and  Empower innovation individual ownership
  • 14. Voice of Customer Will Help You Get There Increase corporate productivity Engage your audience and collect user feedback Drive portal collaboration Identify user challenges Expand portal usability Leverage gamification to increase demand Improve portal ROI Empower innovation Expand your community and individual ownership
  • 15. Intlock Provides this Powerful Tool for Free don.berg@orange.com
  • 16. Engage Your Audience and Collect User Feedback What is the purpose of your visit to the portal today?
  • 17. Expand Portal Usability Did you find what you were looking for? Yes – I did Partially – not everything No – I did not Elaborate:
  • 18. Identify User Challenges Active Directory James, How can we help you excel at your work?
  • 19. Expand Individual Ownership Active Directory Hi Martha, What do you need in order to achieve your pharmaceutical project goals? CRM Data
  • 20. Empower Innovation SharePoint Profile Lab Team, The admin office wishes to reduce the cost of neon gas. Your ideas are welcome:
  • 21. Drive Portal Collaboration SharePoint Profile Corporate Marketing Group, Thank You, The CMO office is looking for a White Please see how Paper about mobile penetration in Japan. your collogues have responded. a paper Yes – I have such Maybe – I need to check Sorry – I do not have it Yes No Maybe Pending Report
  • 22. Increase Corporate Productivity Active Directory Dear John, Please select your availability for the upcoming innovation brainstorming sessions: CRM Data Tue, September 25, 2012 Wed, October 17, 2012 Mon, November 12, 2012 Thu, January 24, 2013
  • 23. Increase Corporate Productivity Active Directory Dear Shelly, You have a total of 5 accrued vacation days. Please use them before December 31, 2012. Great – I will do that Maybe – I need to check Sorry – I will not be able to do that CRM Data
  • 24. Why CardioLog Voice of Customer? Increase corporate productivity Engage your audience and collect user feedback Drive portal collaboration Identify user challenges Expand portal usability Leverage gamification to increase demand Improve portal ROI Empower innovation Expand your community and individual ownership
  • 25. Special Trial offer: intlock@Atidan.com 1-215-825-5045 x5001 Visit us at www.intlock.com Join our readers at blog.intlock.com Join our CardioLog group at Linkedin