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The power of a digital-first business
We are now in the fourth industrial age: technology is fundamentally changing the wa...
Simon Davies
Vice President, Dynamics Asia
Microsoft
Digital Transformation with Microsoft Dynamics
Microsoft Dynamics 365
Microsoft Dynamics 365
Business applications
Microsoft
Sales
Customer
Service
Field Service
Project Service
Automation
Operations
Financials
Marketing
+ Adobe
Microsoft
Sales
Customer
Service
Field Service
Project Service
Automation
Operations
Financials
Marketing
+ Adobe
Purpose-...
Purpose-built
Built for your business, works with existing systems
Implement business processes across silos
Start with wh...
Microsoft
Sales
Customer
Service
Operations
Financials
Marketing
+ Adobe
Field Service
Project Service
Automation
Prospect Cash
Implement business processes across silosInvoice
Dynamics 365
FulfillmentSales OrderQuoteOpportunityLead
Unified
experience
across apps
Dynamics 365
Dynamics 365 for Dynamics 365 for Dynamics 365 for Dynamics 365 forDynamics 36...
Microsoft
Sales
Customer
Service
Field Service
Project Service
Automation
Operations
Financials
Marketing
+ Adobe
Purpose-...
Productive
Productivity where you want to work
Immersive user experience with Office 365
Available on iOS, Android, Window...
Dynamics 365 + Office 365
Dynamics 365
Office 365
“Dynamics 365 is a beautiful system to use aesthetically and functionally… it is
very similar to the Office 365 apps our p...
Microsoft
Sales
Customer
Service
Field Service
Project Service
Automation
Operations
Financials
Marketing
+ Adobe
Purpose-...
Intelligent
Built-in Artificial Intelligence
Out-of-box data visualizations and BI
Transformational Advanced Analytics pla...
Dynamics 365+ Cortana Intelligence
Microsoft
Sales
Customer
Service
Field Service
Project Service
Automation
Operations
Financials
Marketing
+ Adobe
Built-in...
Spend more time selling with automated data capture of
customer communication across Dynamics 365 and Office 365
Relations...
Stay on top of your relationships
Relationship Insights
Automated personal sales assistance
makes you more productive
Relationship Insights
Opportunity at risk
Open Opportunity S...
Microsoft
Sales
Customer
Service
Field Service
Project Service
Automation
Operations
Financials
Marketing
+ Adobe
Built-in...
Business Intelligence
analytics across all
your Dynamics data
Transformational intelligence platform
Intelligence Action
Transformational intelligence platform
Intelligence Action
Microsoft
Sales
Customer
Service
Field Service
Project Service
Automation
Operations
Financials
Marketing
+ Adobe
Purpose-...
Adaptable
Common Data Service across all your business
Automate tasks by integrating across applications
Build apps withou...
Common Data Service: Dynamics 365
Dynamics 365
Common Data Service: Dynamics 365
Dynamics 365
Common Data Service: Dynamics 365
Dynamics 365
PowerApps
Microsoft Flow
“Visualizing the power of data in an easy, simple and straightforward fashion is
absolutely critical for us. Microsoft’s c...
Microsoft
Sales
Customer
Service
Field Service
Project Service
Automation
Operations
Financials
Marketing
+ Adobe
Purpose-...
Dynamics Day 2016  - Digital transformation with Microsoft Dynamics 365
Dynamics Day 2016  - Digital transformation with Microsoft Dynamics 365
Dynamics Day 2016  - Digital transformation with Microsoft Dynamics 365
Dynamics Day 2016  - Digital transformation with Microsoft Dynamics 365
Dynamics Day 2016  - Digital transformation with Microsoft Dynamics 365
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Dynamics Day 2016 - Digital transformation with Microsoft Dynamics 365

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On his keynote, Simon Davies, VP Dynamics Asia (Microsoft AP, China, India, Japan) talks about how Microsoft clients are transforming their businesses with Microsoft Dynamics.

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Dynamics Day 2016 - Digital transformation with Microsoft Dynamics 365

  1. 1. The power of a digital-first business We are now in the fourth industrial age: technology is fundamentally changing the way we live and work—and ultimately determines how businesses grow and innovate. In response to this shift, companies are rapidly going through a digital transformation journey and prioritising a digital-first model. In Your Roadmap to a Digital First Business, Microsoft leaders have come together for a powerful conversation on how to navigate, rethink and optimise for a digital-first world. In this ebook, discover how digital transformation can: • Deepen customer engagement • Empower employees • Optimise operations • Transform products Dynamics 365 Download Now
  2. 2. Simon Davies Vice President, Dynamics Asia Microsoft
  3. 3. Digital Transformation with Microsoft Dynamics
  4. 4. Microsoft Dynamics 365
  5. 5. Microsoft Dynamics 365 Business applications
  6. 6. Microsoft Sales Customer Service Field Service Project Service Automation Operations Financials Marketing + Adobe
  7. 7. Microsoft Sales Customer Service Field Service Project Service Automation Operations Financials Marketing + Adobe Purpose-built Productive Adaptable Business apps in the cloud Intelligent
  8. 8. Purpose-built Built for your business, works with existing systems Implement business processes across silos Start with what you need, expand at your own pace Dynamics 365
  9. 9. Microsoft Sales Customer Service Operations Financials Marketing + Adobe Field Service Project Service Automation
  10. 10. Prospect Cash Implement business processes across silosInvoice Dynamics 365 FulfillmentSales OrderQuoteOpportunityLead
  11. 11. Unified experience across apps Dynamics 365 Dynamics 365 for Dynamics 365 for Dynamics 365 for Dynamics 365 forDynamics 365 for Dynamics 365 for Dynamics 365 for Dynamics 365 for Dynamics 365 for
  12. 12. Microsoft Sales Customer Service Field Service Project Service Automation Operations Financials Marketing + Adobe Purpose-built Productive Adaptable Business apps in the cloud Intelligent
  13. 13. Productive Productivity where you want to work Immersive user experience with Office 365 Available on iOS, Android, Windows and web Dynamics 365
  14. 14. Dynamics 365 + Office 365
  15. 15. Dynamics 365 Office 365
  16. 16. “Dynamics 365 is a beautiful system to use aesthetically and functionally… it is very similar to the Office 365 apps our people are already using. This familiarity enables us to introduce new things to the field more easily than we have with any other program.” Christian Redford-Smith, Finance Planning Manager, TGI Fridays UK
  17. 17. Microsoft Sales Customer Service Field Service Project Service Automation Operations Financials Marketing + Adobe Purpose-built Productive Adaptable Business apps in the cloud Intelligent
  18. 18. Intelligent Built-in Artificial Intelligence Out-of-box data visualizations and BI Transformational Advanced Analytics platform Dynamics 365
  19. 19. Dynamics 365+ Cortana Intelligence
  20. 20. Microsoft Sales Customer Service Field Service Project Service Automation Operations Financials Marketing + Adobe Built-in Artificial Intelligence Relationship Insights Lead Scoring Cross-Sell/Up-Sell Knowledge Base Insights Demand Forecasting Cash Flow Forecast Product Recommendations Preemptive Service Resource Optimization Predictive Sales and Inventory Forecast Intent Analysis Sentiment Analysis
  21. 21. Spend more time selling with automated data capture of customer communication across Dynamics 365 and Office 365 Relationship Insights
  22. 22. Stay on top of your relationships Relationship Insights
  23. 23. Automated personal sales assistance makes you more productive Relationship Insights Opportunity at risk Open Opportunity Sidney Higa just opened your email Open Email
  24. 24. Microsoft Sales Customer Service Field Service Project Service Automation Operations Financials Marketing + Adobe Built-in Artificial Intelligence Relationship Insights Lead Scoring Cross-Sell/Up-Sell Knowledge Base Insights Demand Forecasting Cash Flow Forecast Product Recommendations Preemptive Service Resource Optimization Predictive Sales and Inventory Forecast Intent Analysis Sentiment Analysis
  25. 25. Business Intelligence analytics across all your Dynamics data
  26. 26. Transformational intelligence platform Intelligence Action
  27. 27. Transformational intelligence platform Intelligence Action
  28. 28. Microsoft Sales Customer Service Field Service Project Service Automation Operations Financials Marketing + Adobe Purpose-built Productive Adaptable Business apps in the cloud Intelligent
  29. 29. Adaptable Common Data Service across all your business Automate tasks by integrating across applications Build apps without writing code using PowerApps Dynamics 365
  30. 30. Common Data Service: Dynamics 365 Dynamics 365
  31. 31. Common Data Service: Dynamics 365 Dynamics 365
  32. 32. Common Data Service: Dynamics 365 Dynamics 365
  33. 33. PowerApps Microsoft Flow
  34. 34. “Visualizing the power of data in an easy, simple and straightforward fashion is absolutely critical for us. Microsoft’s cloud technology has helped us get much better data, on site and in real time where our people need it most. And that is absolutely essential for us to be successful.” Christophe Beck, President of Nalco Water, an Ecolab company
  35. 35. Microsoft Sales Customer Service Field Service Project Service Automation Operations Financials Marketing + Adobe Purpose-built Productive Adaptable Business apps in the cloud Intelligent

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