2. • b2b and sustainability marketing advisory group
motum b2b
2
3. • Sustainability-driven companies do so
for competitive advantage
• Canadian companies not doing so, yet
• What to do (mimic the leaders)
The message
3
4. • 76% of executives said sustainability contributes to
shareholder value in the long run; 50% said delivers short-
term value too
• More than 70% rank sustainability as very or extremely
important to corporate reputation and brand
• 60% said sustainability important to corporate strategy
Source: McKinsey & Company, “How companies manage sustainability”,
Feb. 2010 global survey of 1,946 non-energy execs
Apparently: investing in sustainability
management DOES deliver value
4
5. • 25% of executives say sustainability is a top-three priority in
their CEO’s agenda
• use sustainability as competitive driver: formally embedded in
business practices; extremely effective at managing it
• actively seek opportunities to invest in sustainability
• Track sustainability indicators of their customers and
suppliers
• Aggressively communicate their sustainability investments
Source: McKinsey & Company, “How companies manage sustainability”,
Feb. 2010 global survey of 1,946 non-energy execs
Also: leading companies tend to
exhibit leadership
5
7. • What are Canadian companies BUYING to improve their
sustainability performance
• How intense is this activity (current and future)?
• Intensity = Action
• motum b2b, Innovative Research Group, Roger’s Publishing
collaboration
Our study: assess the intensity of
sustainability investment in Canada?
7
9. 17%
34%
49%
< $10M <$100M + $100M
Who did we interview?
role and size
9
27%
36%37%
C-Suite Operations
Manager
Non C-Suite
Manager
Respondent’s Role Company Size
11. 51%
46%
41%
34%
28%
18%
18%
13%
6%
10%
3%
Waste management
“Green” IT
Energy efficiency in operations
Water management
Air emissions management
Clean or alternative energy
Sustainable supply chain
‘Green’ buildings
Other
None
Don’t know
11
What have you done for green lately?
87% have implemented
some form of a
sustainability initiative
over the past two years
87% have implemented
some form of a
sustainability initiative
over the past two years
Q
12. 32%
29%
28%
25%
22%
21%
21%
18%
6%
12%
7%
Energy efficiency in operations
‘Green’ buildings
Clean or alternative energy
Sustainable supply chain
Water management
Waste management
“Green” IT
Air emissions management
Other
None
Don’t know
12
What do you plan to do soon-ish?
81% will implement
some form of
sustainability initiative
in 2010 and/or 2011
81% will implement
some form of
sustainability initiative
in 2010 and/or 2011
Q
Carbon management
initiatives…
13. 13
What’s going to happen now (in 2010)?
Supply Chain Position Company Size
Overall B2B B2B+B2C B2C Small Medium Large
Increase 38% 31% 42% 57% 29% 43% 43%
Stay about the same 50% 55% 54% 30% 60% 47% 41%
Decrease 5% 6% 1% 3% 7% 1% 11%
Note: ‘Don’t know’ not shown
Q
14. Supply Chain Position Company Size
Overall B2B B2B+B2C B2C Small Medium Large
Cost savings or efficiencies 77% 81% 78% 73% 71% 83% 81%
Competitive positioning 39% 37% 39% 53% 37% 47% 24%
Regulatory compliance 34% 31% 35% 50% 25% 43% 38%
Employee morale/retention 32% 31% 35% 30% 29% 36% 27%
Government and utility financial incentive programs 28% 33% 26% 33% 26% 34% 30%
Individual leadership/legacy of key executive(s) 27% 33% 25% 17% 25% 29% 38%
Corporate Social Responsibility (CSR) programs 26% 31% 26% 17% 15% 38% 38%
Brand enhancement 25% 24% 29% 17% 17% 32% 30%
Product differentiation 22% 23% 21% 17% 25% 21% 16%
Risk mitigation 16% 16% 19% 17% 10% 20% 30%
Community pressure/Community relations 12% 13% 15% 10% 9% 16% 22%
Potential new revenue stream (e.g. carbon credits) 10% 9% 11% 13% 10% 13% 5%
Other reporting requirements 2% 3% 0% 3% 2% 0% 8%
Other 2% 2% 1% 3% 3% 1% 3%
There are no motivations to be sustainable at my company 4% 4% 5% 0% 5% 4% 3%
14
What’s driving your investments?Q
15. “My company’s commitment to environmental sustainability is strong.”
15
What’s your firm’s commitment to
sustainability at this time?
Supply Chain Position Company Size
Overall B2B B2B+B2C B2C Small Medium Large
Strongly agree 28% 24% 39% 27% 25% 28% 42%
Somewhat agree 50% 54% 42% 57% 55% 49% 39%
Somewhat disagree 13% 13% 13% 13% 15% 17% 6%
Strongly disagree 6% 7% 6% 0% 5% 4% 8%
Total Agree 78% 78% 81% 83% 80% 76% 81%
Q
17. 17
Is environmental performance of
products/services/processes a significant
factor in what your company buys?
13%
40%
30%
13%
Very significant Somewhat
significant
Not very significant Not significant at
all
53% say significant
42% say
‘not so’ significant
Q
18. Q
18
Sustainable supply-chain
Do we demand ‘it’ from suppliers?
Do our customers demand ‘it’ from us?
Supply Chain Position Company Size
Our suppliers should have
sustainability practices
B2B B2B+B2C B2C Small Medium Large
Extremely important 3% 2% 3% 7% 3% 4% 3%
Very important 16% 15% 17% 20% 12% 16% 22%
Somewhat important 39% 35% 43% 47% 41% 39% 32%
Not very important 27% 29% 26% 17% 31% 25% 14%
Not important at all 12% 17% 9% 3% 11% 11% 22%
Don’t know 4% 2% 2% 7% 2% 5% 8%
Extremely + Very Important 19% 17% 20% 27% 15% 20% 24%
Supply Chain P
Our customers expect us to
have sustainability practices
B2B B2B+B2
Extremely important 5% 2% 7%
Very important 21% 17% 26%
Somewhat important 35% 41% 28%
Not very important 25% 23% 27%
Not important at all 8% 12% 6%
Don’t know 7% 4% 6%
Extremely + Very Important 26% 20% 33%
19. How confident are you that your organization knows where to find ‘enabling green
technologies’?Q
19
Low confidence finding green solutions
= in theory we get it; but it’s not embedded
in strategy yet
Supply Chain Position Company Size
Overall B2B B2B+B2C B2C Small Medium Large
Very confident 14% 15% 19% 3% 14% 11% 16%
Somewhat confident 48% 50% 45% 57% 48% 46% 62%
Not very confident 22% 21% 22% 33% 24% 33% 11%
Not confident at all 6% 6% 6% 3% 7% 4% 5%
Don’t know 9% 8% 7% 3% 7% 7% 5%
Confident 63% 65% 64% 60% 61% 57% 78%
Not Confident 28% 27% 29% 37% 31% 37% 16%
Net Confidence 35% 38% 35% 23% 30% 20% 62%
22. 22
Step 1: Treat sustainability as a strategic
opportunity
Barriers to investing in green?
49%
33%
27%
22%
13%
10%
8%
11%
Lack of capital budget or financing
Unacceptable payback periods
Don’t have a green technology investment strategy
Don’t know what technology to look for
Technology risk/unproven
Don’t know where to source these technologies
Don’t Know
Don’t have purchasing policies that allows for
evaluating the unique benefits of green technologies
Q
23. • 62% don’t report sustainability metrics to investors
or are unaware of their reporting practices; even
though 50% of them keep track of value creation
from these investments
• Only 18% of Canadian companies feel they do
sustainability communications
“extremely or very well”
Step 2: Tell people about it
How good are you at sustainability
communications?
23
Q
24. • Formally embedding sustainability in business
practices (supply chain, capital allocation, HR,
product development, differentiation)
• Actively investing in enabling technology
• Measuring results and benefits
• Actively seeking external assessment
• Proactively communicating what you are doing
Sustainability Advantage
means
24
Sustainability management - of environmental, social and governance issues
Yet only 30% actively seek opportunities to invest in it or embed in business practises
Where sustainability is a top-three CEO priority – they are likelier to pursue it due to alignment with business goals rather than to build reputation.
105 companies of the 1946 = 6%
In our survey only 6% said they significantly exceed customer expectations wrt sustainability!!
94% are leaving strategic opportunity on the table for their competitors to take.
Another 29% say they ‘somewhat’ exceed customer expectations – ho humm.
Juxtaposed against this global study are the results of our own study, conducted in a partnership between my company, motum b2b, Innovative Research Group, a dedicated research company, and Rogers Publishing.
The purpose of this research is to get a handle on domestic demand for clean or environmental technologies and services in Canada. This research would provide insight into how Canadian cleatech marketers can approach their domestic market, as wells as provide a way for Canadian companies to benchmark their sustainability/carbon activities and possibly share opportunities and risks related to sustainability management.
The Supply side for clean tech in Canada well documented – healthy and growing – through research sponsored by Sustainable Development Technology Canada
Survey Advisory Group – STDC, OCETA, TSX Venture
These are the findings of an online survey conducted in January-February 2010 (around same time the McKinsey study was released)
268 senior decision-makers from industrial firms across Canada was conducted on Roger’s Publishing industrial B2B online research panel.
Panelists consist predominately of subscribers to Roger Publishing industrial trade magazines.
Non C-Suite Managers include:
Finance/Accounting
Marketing/Communications
Information Technology
Human Resources
Sales/Business Development
Procurement
Environment, Health and Safety
Property/Plant Services
45 companies in the $100M+ category
131 companies in the less than $10 M category
Still lots to do in areas where there would normally be low hanging fruit – green buildings, supply chain, energy
Intent going forward is focus on energy efficiency, green buildings and clean energy
Comment on lag factor between public policy and incentives vs implementation and between intention vs implementation
B2C more likely to increase.
This counter’s McKinsey findings that b2b more likely to seek growth opportunities via sustainability investments.
And size matters – smaller companies less likely increase in 2010
If you are a marketer of green solutions – looks like your b2c prospects are better short-term targets than b2b in Canada.
At the end of day, executives are saying “show me the cost savings”! An overwhelming majority (77%) cite cost savings as the key motivation for investing in sustainability; 3 times more likely to be cited than corporate social responsibility (26%) as a key driver for investment in sustainability.
To me this suggests that Canadian industry still not getting the strategic opportunity of sustainability management in terms of new revenue streams, brand enhancement, product differentiation. In the McKinsey study 88% of the top performers seek opportunities to invest in sustainability actively
Larger B2B firms are most likely to say sustainability initiatives are about reducing costs/increasing efficiencies. When it comes to competitive positioning and regulatory compliance, a majority of B2C firms say this is a key driver to be sustainable.
Almost 3-in-10 respondents say their companies are strongly committed to environmental sustainability.
Regardless of why industrial firms are investing in sustainability, it’s clear that it’s considered critical to future success.
But again in Canada there is a much stronger b2c focus than the global studies suggest.
Green Supply Chain:
Environmental performance (i.e. energy, water, waste etc) of a product/service in your company’s purchasing decisions
A majority, 54% said it was significant while a surprising 42% said it wasn’t significant?! and 4% didn’t know. So 46% don’t look for env. Performance in the things they buy.
So our companies are talking the talk; but are they walking the walk?
Perhaps not.
Only 1-in-5 (19%) of respondents say it’s extremely or very important to their company that their suppliers had environmentally sustainable practices in place. So half of us look for environmental characteristics – water, energy, waste characteristics. But we don’t care if our suppliers if they have sustainability practices in place when making these goods/services for us.
enabling green technologies refers to any green, clean or sustainable technologies, products, services or processes that could enable your organization to achieve its environmental sustainability goals
Intensity = action
Looking at the extremes here – if I were a supplier of green tech this would alarm me. Only 14% overall are very confident they can find what they need.
This is a big red flag also for Canadian companies, given that 88% of top global performers actively seek out opportunities to invest in green technology
In our survey only 6% said they significantly exceed customer expectations wrt sustainability!!
94% are leaving strategic opportunity on the table for their competitors to take.
Another 29% say they ‘somewhat’ exceed customer expectations – ho humm.
In our survey only 6% said they significantly exceed customer expectations wrt sustainability!!
94% are leaving strategic opportunity on the table for their competitors to take.
Another 29% say they ‘somewhat’ exceed customer expectations – ho humm.
½ respondents said didn’t have the funds (therefore not a strategic imperative);
1/3 said they basically don’t have a strategic framework for evaluating the “value” of it; and almost another 1/3rd said they don’t have a strategy.
Even though 78% say their company has a strong commitment to sustainability, and 45% say there is a strong relationship between sustainability management and long term success
So basically – we don’t have a strategy for it; because we don’t get the strategic value of it.
Implications: need to build sustainability strategy into overall business strategy in order to align with capital and operational budgeting, investment strategies.
Overall it’s weak – even among the leaders
Surprising in light of reputation building value it is said to have
Not proactive in communication their initiatives externally:
Such as: Embed sustainability in investor presentations; corporate website section; sustainability reports; reaches out to SR investors; sustainability rankings indexes
25% of Canadian companies don’t communicate investment in sustainability AT ALL/ 6% don’t know
In our survey only 6% said they significantly exceed customer expectations wrt sustainability!!
94% are leaving strategic opportunity on the table for their competitors to take.
In our survey only 6% said they significantly exceed customer expectations wrt sustainability!!
94% are leaving strategic opportunity on the table for their competitors to take.
Another 29% say they ‘somewhat’ exceed customer expectations – ho humm.
In our survey only 6% said they significantly exceed customer expectations wrt sustainability!!
94% are leaving strategic opportunity on the table for their competitors to take.
Another 29% say they ‘somewhat’ exceed customer expectations – ho humm.