Capgemini supports PTC and their customers to strengthen their FlexPLM Windchill enterprise and change management. At Capgemini we know you have a choice in PLM software and we support those applications with qualified SMEs to assist in your goals. When considering a PLM IT or business improvement with FlexPLM, whether its an implementation, upgrade or expansion to other areas of your business, consider a global leader like Capgemini to help in your project success. #Digital #Shopper #Transformation

1. Case Studies

2. 2
Copyright © Capgemini 2013. All Rights Reserved Global Engineering Services
Situation / Challenges
▪ Fully integrated manufacturer and
retailer of intimates, apparel and
personal care products.
▪ Approximately USD 10 bn in sales
▪ Operates more than 3,600 stores within
the U.S. though multiple brands
▪ Lack of existing colour, material, and
design reuse
▪ Inability to capitalize on volume driven
material cost reduction
▪ Difficulty working with off shore
manufacturers
▪ Lack of integration between product
development, planning, manufacturing
and supply chain systems
Solution
▪ Solution supports 750 users across 8
brands developing 3,000 – 5,000 new
products annually
▪ Capgemini provided current state
assessment, future state strategy,
package selection, project scoping,
business requirement definition, solution
design, technology integration and
overall program and project
management.
▪ Implemented SAP & Optiva for personal
care brands and SAP & Flex PLM (PTC)
technology for the apparel and intimate
brands
▪ The PLM solution was heavily integrated
with the rest of the demand chain
solution including planning, purchasing,
and manufacturing
▪ Solution included development and
implementation of 81 enhancement or
report objects
Benefits
▪ Improved ability to manage the portfolio
of products to develop.
▪ Common business processes and
execution, leveraging information, talent
and all other resources focusing
development and reducing development
ratios across the enterprise
▪ Early visibility into products in
development, enabling timely actions of
compliance, manufacturing, planning,
etc. establishing a foundation for
integrated multi-product, multi-brand,
multi-channel selling capability -- any
product, anytime, through any channel
▪ Solution build for the apparel and
intimates brands is currently in process
•Tools and Technologies : FlexPLM, SAP, Optiva
Multi-brand enterprise PLM solution
which is closely integrated with the supply chain
Enterprise transformation
Customer Major Fashion Apparel Retailer

3. 3
Copyright © Capgemini 2013. All Rights Reserved Global Engineering Services
Situation / Challenges
▪ Multi-vendor involvement in
application development
▪ Undefined deployment processes
▪ Complex Windchill upgrade from
v9.1 to v 10.2
▪ High application availability
requirements
▪ Frequent application downtime
▪ Diverse application landscape
(PDMLink v9.1 and FlexPLM v
▪ Unsecured application access for
partners and suppliers
▪ Migrating derived images from 9.1 to
10.2 and CAD data
Solution
▪ Setup all well documented
production support process
▪ Supported the current Windchill v9.1
Production and Pre-production
environment..
▪ Building the Pre-production and
Production cluster environments for
Windchill 9.1 to 10.2 Upgrade
▪ Provide architecture and
infrastructure support
▪ Implemented HTTPS protocol for
external PLM users
▪ Set-up of PTC system monitoring tools
to monitor performance and services of
Windchill post upgrade.
▪ Filtered & migrated selective data by
use of WBM
Benefits
▪ Streamlined the Windchill Production
support processes.
▪ Achieved more than 99% up time for the
current Windchill Production system.
▪ Negligible data inconsistencies
observed post upgrade from Windchill
v9.1 to v 10.2
▪ Successfully migrated derived images
and CAD data with 99.98% accuracy
•Tools and Technologies : PDMLink 9.1 ,10.2 and FlexPLM v9.2, WBM
Enterprise wide PLM Infrastructure and
Deployment Support
PLM Application Management
Customer Global Furniture , Appliances and home accessories major

4. 4
Copyright © Capgemini 2013. All Rights Reserved Global Engineering Services
Situation / Challenges
▪ A custom, non-standard product
development system posed a high
degree of business risk
▪ Low adoption: over 50% of business
users did not use the legacy NPD
system due to functional and
performance inadequacies.
▪ The client did not utilize common
business processes, such as change
management, across product platforms,
increasing the cost and risk of product
development.
▪ No single record of authority existed for
product information, with most
information stored on network drives,
which hindered search, reuse and
modification of existing product data.
▪ Process integration between product
development, sourcing, marketing, and
planning was suboptimal.
Solution
▪ Unified business processes was
developed for the group for product
development
▪ Capgemini provided current state
assessment, future state strategy,
project scoping, business requirement
definition, solution design, and overall
project management
▪ 300+ questions were asked from the
business users during As-Is system
analysis which resulted in 100+
requirements
▪ True out-of-the-box solution without a
single line of custom code.
▪ Optimal business process governed
new product development instead of
technology alone
▪ Solution was designed with a focus on
“WHEN to do the job vs. HOW to do the
job”
Benefits
▪ Project was completed in record time.
Total end-to-end project duration was 25
weeks
▪ Common business processes. Business
processes were not imposed but
collaboratively defined / refined by
business & consulting partners
▪ Very high involvement from the
business users which resulted in their
taking ownership of the new solution
▪ Improved ability to manage the portfolio
of products to develop, source, and
rapidly funnel thousands of ideas
through the system and into commercial
products in a highly compressed speed
to market
▪ Highly interactive end user training
supported by classroom training,
training manual and quick reference
guide for easier adoption
•Tools and Technologies : FlexPLM
PLM transformation by setting up optimal business processes
and design solutions; significant reduction of duplicate
information PLM transformation
Customer Worldwide marketer of consumer and commercial product

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