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CABA Connected Home Council   Connected Home Framework 4.26.05
Consumer Segments Based on Technology Adoption  ,[object Object],[object Object]
Internet Home Alliance Consumer Segmentation  ,[object Object],Electrons Neutrons Protons Nuclei Very  negative  towards connected home Very  positive  towards connected home - +/- + ++ Electrons -  Like the negatively-charged particles of an atom, this segment is hostile to the notion of the connected home. Neutrons -  Just as the name suggests, this segment is largely neutral towards the connected home. Protons -  This segment is mainly positive about the connected home, though not as enthusiastic as the next and most promising segment. Nuclei -  This segment represents the most likely adopters of the connected home. Like the nucleus of an atom, they are the positively-charged core market. The term ‘primary market consumers’ in this report refers to a combination of the two most promising  segments:  the Nuclei and Protons. This combined segment represents about 42% of single-family,  owner-occupied households in the US and is profiled in the Appendix.
Internet Home Alliance Consumer Segmentation Nuclei 17% (10.6 million households) Protons 25% (15.5 million households) Neutrons 10% (6.2 million households) Electrons 48% (29.9  million households) US Home Ownership, Q4 1998 (US Census) 62.2 million Single-Family, Owner-Occupied Households
Home Networking ,[object Object],[object Object],(Total n=1,919; Primary Market n=1,008; Mass Market n=911; Q21) Desktop PC Laptop Wireless Keyboard Wireless Mouse Printer Inkjet Printer Laser Printer Multi-function Printer Computer Game Controller Fax Machine Joystick Game Pad Computers & Peripherals Owned
Home Networking ,[object Object],[object Object],[object Object],[object Object],(Total n=1,914; Primary Market n=1,008; Mass Market n=907; Q39) Familiarity with Home Network Concept Total Primary Market Mass Market
Home Networking ,[object Object],[object Object],[object Object],[object Object],[object Object]
Home Networking ,[object Object],[object Object],[object Object],[object Object],[object Object],(Total n=440; Primary Market n=310; Mass Market n=157 Q40) *  Respondents were provided the following definition of a home network: “By the term ‘home network,’ we mean a connection between two or more computers or Internet appliances in order to exchange data across one or more rooms of your home and/or to share a connection to the Internet or other digital services. Please note that the following connections do NOT qualify as home networks: connections between a single computer and a printer, even if the devices are in separate rooms; and connections between one or more computers and portable devices like PDAs and digital cameras.” Current Ownership Total Primary Market Mass Market
Home Networking ,[object Object],[object Object],[object Object],[object Object],(Total n=238; Primary Market n=195; Mass Market n=67; Q42) Device Part of Home Network Computer Printer Router Hub Security System Stereo Television Home Automation System Other
Home Networking ,[object Object],[object Object],(Total n=238; Primary Market n=195; Mass Market n=67; Q41) Main Reasons for Ownership Share Internet Access Across PCs Share Files Across PCs Share Printer Access Across PCs Other
Home Networking ,[object Object],[object Object],[object Object],[object Object],(Total n=481; Primary Market n=255; Mass Market n=227; Q46) Main Reasons Against Ownership No Need Cost Complexity of Network Setup Other Complexity of Tech Choices Uncertainty About Info. Source
Home Networking ,[object Object],[object Object],[object Object],[object Object],[object Object]
Home Networking (Total n=238; Primary Market n=195; Mass Market n=67; Q44) Current Uses Share Internet Access Across PCs Share Access to Peripherals Share Electronic Files Across PCs View PC Video on a TV Play Multi-player Games/Multiple Devices w/in House Listen to PC Music Files on Stereo Access Internet Streaming Audio via Stereo Play Online Games via a Game Console Internet-linked Home Security Record TV Programs on PC Other Access PC Applications via In-home Portable Device Home Automation Current Uses
Home Networking  Future Uses Home Automation Internet-linked Home Security Record Broadcast TV on PC Listen to PC Music Files on a Stereo Access Internet Streaming Audio via Stereo View PC Video on TV Access PC Apps via an In-Home Portable Device Share Access to Peripherals Play Multi-player Games/Multiple Devices w/in House Play Online Games via Game Console Other Share Internet Access Across PCs Share Electronic Files Across PCs Future Uses (Total n=238; Primary Market n=195; Mass Market n=67; Q44) Interest in None
Home Networking (Total n=353; Primary Market n=264; Mass Market n=116; Q52) ,[object Object],[object Object],[object Object],Main Reason for Adoption Improving Work Productivity at Home Expanding Entertainment Options Streamlining Routine Household Tasks
Home Networking Interests & Options Integrated Network As part of this study, we asked consumers to indicate which one of three types of home networks they preferred, if any. The three types we evaluated consisted of: Point-to-point networks--networks consisting largely of single room, discrete PC-to-device applications; Distributed networks—networks comprised of multi-room, ecosystem-oriented applications; and  Integrated networks—networks made up of multi-room, cross-ecosystem applications.  Each type of network represents an increasing level of sophistication. Our working hypothesis was that primary market consumers would gravitate toward distributed and integrated networks, while mass market consumers would lean toward point-to-point networks as a relatively low-risk means of enjoying some of the benefits of home networking. Primary market consumers did, indeed, tend to prefer distributed and integrated networks; however, mass market consumers expressed little interest in any type of network and those who did were divided in their preferences. Distributed Network Point-to-Point Network
Home Networking Preferences ,[object Object],[object Object],[object Object],[object Object],[object Object],(Total n=1914; Primary Market n=1008; Mass Market n=907; Q59/Q60/Q61) Overall Appeal by Segments Total Primary Market Mass Market Mean Score 4.3 4.2 4.4 5.8 5.9 6.4 3.3 3.0 3.0
Home Networking Preferences ,[object Object],[object Object],6.0 5.9 6.1 4.1 4.0 4.2 (Owner n=238; Non-Owner n=1676; Q59/Q60/Q61) Overall Appeal by Network Ownership Owner Non-Owner Mean Score
Home Networking Preferences ,[object Object],[object Object],(Total n=1914; Primary Market n=1008; Mass Market n=907; Q62/Q63/Q64) Estimated TAM Likely Adoption by Segments Total Primary Market Mass Market 1% 1 % 1 % Mass Market 11 % 6 % 2 % Primary Market 5 % 3 % 2 % Total Market Integrated Network Distributed Network Point-to-Point Network Segment
Home Networking Preferences ,[object Object],[object Object],(Owner n=238; Non-Owner n=1676; Q62/Q63/Q64) Likely Adoption by Network Ownership Owner Non-Owner
Home Networking Preferences Integrated Networks Main Reason for Adoption by Segments Convenience/ Ease of Use Cutting Edge Improve Working from Home Entertainment Streamline Current System Remote Access Appealing Central Admin/ Device Control Increased Security Useful/Sounds Good Share Technology Other Good Replacement Increase Productivity Main Reason for Adoption by Segments (Total n=165; Primary Market n=192; Mass Market n=9; Q64A) Multiple/Concurrent Net Connection
Home Networking Preferences Integrated Networks Main Reason for Adoption by Network Ownership Convenience/ Ease of Use Cutting Edge Improve Working from Home Entertainment Streamline Current System Remote Access Appealing Central Admin/ Device Control Increased Security Useful/Sounds Good Share Technology Other Good Replacement Increase Productivity Main Reason for Adoption by Network Ownership (Total n=165; Primary Market n=192; Mass Market n=9; Q64A) Multiple/Concurrent Net Connection
Home Networking Preferences Integrated Networks ,[object Object],(Total n=87; Primary Market n=68; Mass Market n=27; Q64C) Main Reason Against Adoption by Segments Don’t Need/ No Interest Too Expensive/Cost Sounds Too Complicated Not Enough Time/Too Busy Other Home Issues Current System Sufficient Other
Home Networking Preferences Integrated Networks ,[object Object],(Total n=307; Primary Market n=310; Mass Market n=48; Q75) Appeal of Hub Devices by Segments Total Primary Market Mass Market Mean Score 8.4 6.3 5.3 8.5 6.5 5.6 7.6 5.0 4.0
Home Networking Preferences Integrated Networks (Q77, * Denotes statistically significant differences.) ,[object Object],[object Object],[object Object]
Internet Home Alliance Ecosystem Framework Cellular  Network Mobile Home Notebook VoIP  Phone Web-based Services Automotive Multifunction Printer Career Personal Entertainment Hotspots Gaming Home Video Distributed Audio PVR/STB Television Media  Center PC Home Theater Cell Phone Mobile Gaming Audio  Players Notebook Internet White Goods Small Appliances Bridge Family Security System HVAC Web Camera Broadband  Access
Family Ecosystem: Consumer Interests Chores ,[object Object],7 (33%) 10 (17%)  Making Grocery Lists 8 (31%) 9 (17%) Communicating w/HH Members 10 (29%) 8 (17%) Mowing Lawn 9 (30%) 7 (18%) Learning about Community Events 5 (35%) 6 (19%) Grocery Shopping 4 (36%) 5 (20%) Washing Clothes 6 (33%) 4 (20%) Washing Dishes 3 (36%) 3 (21%) Drying Clothes 2 (36%) 2 (22%) Vacuuming 1 (53%) 1 (32%) Paying HH bills Primary Market Rank / Top-3 Box Total Market Rank / Top-3 Box Chore Interests
Family Ecosystem: Consumer Interests Home Systems ,[object Object],[object Object],7 (9%) 6 (9%) 5 (12%) 3 (15%) 3 (16%) 2 (19%) 1 (20%) Total Market Rank / Top-3 Box 7 (18%) 6 (18%) 5 (21%) 4 (20%) 3 (34%) 2 (36%) 1 (40%) Primary Market Rank / Top-3 Box Outdoor Video/Webcam Indoor Video/ Webcam  In-ground Sprinkler System Pool/Components Indoor Lighting Outdoor Lighting HVAC Home Systems Interests
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Family Ecosystem: Consumer Interests Family Calendar Example (Q87) Yahoo! Calendar Adoption SEGMENTS Total (n=640) Primary Market (n=329) Mass Market (n=311) NETWORK OWNERSHIP Owner (n=102) Non-Owner (n=536) NETWORK SOPHISTICATION Basic (n=23) Advanced (n=43) Expert (n=36)
Career Ecosystem: Consumer Interests ,[object Object],[object Object],10 (13%) 10 (9%)  Public Transit ETA 8 (24%) 9 (16%) Scheduling: Colleagues/Clients 7 (27%) 8 (17%) Group Collaboration 9 (23%) 7 (20%) Dynamic Commuting 5 (31%) 6 (20%) Com: Colleagues/ Clients 4 (31%) 5 (21%) Scheduling: Family/Friends 6 (29%) 4 (22%) Career Training 3 (36%) 3 (26%) Remote Access: Co. Files 2 (40%) 2 (28%) Remote Access: Business Email 1 (44%) 1 (30%) Communication: Family/Friends Primary Market Rank / Top-3 Box Total Market Rank / Top-3 Box Career Interests
Entertainment Ecosystem: Consumer Interests Media Interests ,[object Object],10 (8%) 10 (6%)  Online Games 8 (14%) 9 (9%) Console Games 7 (14%) 8 (12%) Books on Tape 9 (15%) 7 (15%) Radio Broadcast Talk 5 (20%) 6 (16%) Personal/Home Video 4 (26%) 5 (22%) Radio Broadcast Music 6 (28%) 4 (23%) Personal Home Photos 3 (35%) 3 (30%) Recorded Music 2 (42%) 2 (31%) Theatrical Movies 1 (51%) 1 (40%) Broadcast TV Primary Market Rank / Top-3 Box Total Market Rank / Top-3 Box Media Interests
Consumer Opportunities Career Family Entertainment 2003 2005 2007 Security System HVAC Appliances Program. Thermostat Communicating Thermostat Lighting Control Smart Appliance Online Grocers Inventory Mngmnt Health Advice Office Visits Telemedicine RFID Tagging Security Monitoring Energy Management Appliance Monitoring Metabolism Monitoring Personalized Medication Mealtime Dynamic Routing Telematics Voice Office Wireless LAN CBT Training Web Conferencing Internet Enhanced Education Classroom Training Automobile Server VoIP Application Sharing Video Conferencing Blackberry Live Distance Learning WiFi Phones Instant Messaging Online PC  Gaming Gaming Consoles Movie Downloads Mobile Players PVRs Home Jukebox PC Network Music Library Home Media Server Online Gaming Network PVR Music Subscriptions Music Downloads Media  Bridges HDTV Digital TVs VOD DVD P2P Home Theater Big Screen TV

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Caba Cchc Prez Zanthus 42505

  • 1. CABA Connected Home Council Connected Home Framework 4.26.05
  • 2.
  • 3.
  • 4. Internet Home Alliance Consumer Segmentation Nuclei 17% (10.6 million households) Protons 25% (15.5 million households) Neutrons 10% (6.2 million households) Electrons 48% (29.9 million households) US Home Ownership, Q4 1998 (US Census) 62.2 million Single-Family, Owner-Occupied Households
  • 5.
  • 6.
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  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13. Home Networking (Total n=238; Primary Market n=195; Mass Market n=67; Q44) Current Uses Share Internet Access Across PCs Share Access to Peripherals Share Electronic Files Across PCs View PC Video on a TV Play Multi-player Games/Multiple Devices w/in House Listen to PC Music Files on Stereo Access Internet Streaming Audio via Stereo Play Online Games via a Game Console Internet-linked Home Security Record TV Programs on PC Other Access PC Applications via In-home Portable Device Home Automation Current Uses
  • 14. Home Networking Future Uses Home Automation Internet-linked Home Security Record Broadcast TV on PC Listen to PC Music Files on a Stereo Access Internet Streaming Audio via Stereo View PC Video on TV Access PC Apps via an In-Home Portable Device Share Access to Peripherals Play Multi-player Games/Multiple Devices w/in House Play Online Games via Game Console Other Share Internet Access Across PCs Share Electronic Files Across PCs Future Uses (Total n=238; Primary Market n=195; Mass Market n=67; Q44) Interest in None
  • 15.
  • 16. Home Networking Interests & Options Integrated Network As part of this study, we asked consumers to indicate which one of three types of home networks they preferred, if any. The three types we evaluated consisted of: Point-to-point networks--networks consisting largely of single room, discrete PC-to-device applications; Distributed networks—networks comprised of multi-room, ecosystem-oriented applications; and Integrated networks—networks made up of multi-room, cross-ecosystem applications. Each type of network represents an increasing level of sophistication. Our working hypothesis was that primary market consumers would gravitate toward distributed and integrated networks, while mass market consumers would lean toward point-to-point networks as a relatively low-risk means of enjoying some of the benefits of home networking. Primary market consumers did, indeed, tend to prefer distributed and integrated networks; however, mass market consumers expressed little interest in any type of network and those who did were divided in their preferences. Distributed Network Point-to-Point Network
  • 17.
  • 18.
  • 19.
  • 20.
  • 21. Home Networking Preferences Integrated Networks Main Reason for Adoption by Segments Convenience/ Ease of Use Cutting Edge Improve Working from Home Entertainment Streamline Current System Remote Access Appealing Central Admin/ Device Control Increased Security Useful/Sounds Good Share Technology Other Good Replacement Increase Productivity Main Reason for Adoption by Segments (Total n=165; Primary Market n=192; Mass Market n=9; Q64A) Multiple/Concurrent Net Connection
  • 22. Home Networking Preferences Integrated Networks Main Reason for Adoption by Network Ownership Convenience/ Ease of Use Cutting Edge Improve Working from Home Entertainment Streamline Current System Remote Access Appealing Central Admin/ Device Control Increased Security Useful/Sounds Good Share Technology Other Good Replacement Increase Productivity Main Reason for Adoption by Network Ownership (Total n=165; Primary Market n=192; Mass Market n=9; Q64A) Multiple/Concurrent Net Connection
  • 23.
  • 24.
  • 25.
  • 26. Internet Home Alliance Ecosystem Framework Cellular Network Mobile Home Notebook VoIP Phone Web-based Services Automotive Multifunction Printer Career Personal Entertainment Hotspots Gaming Home Video Distributed Audio PVR/STB Television Media Center PC Home Theater Cell Phone Mobile Gaming Audio Players Notebook Internet White Goods Small Appliances Bridge Family Security System HVAC Web Camera Broadband Access
  • 27.
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  • 31.
  • 32. Consumer Opportunities Career Family Entertainment 2003 2005 2007 Security System HVAC Appliances Program. Thermostat Communicating Thermostat Lighting Control Smart Appliance Online Grocers Inventory Mngmnt Health Advice Office Visits Telemedicine RFID Tagging Security Monitoring Energy Management Appliance Monitoring Metabolism Monitoring Personalized Medication Mealtime Dynamic Routing Telematics Voice Office Wireless LAN CBT Training Web Conferencing Internet Enhanced Education Classroom Training Automobile Server VoIP Application Sharing Video Conferencing Blackberry Live Distance Learning WiFi Phones Instant Messaging Online PC Gaming Gaming Consoles Movie Downloads Mobile Players PVRs Home Jukebox PC Network Music Library Home Media Server Online Gaming Network PVR Music Subscriptions Music Downloads Media Bridges HDTV Digital TVs VOD DVD P2P Home Theater Big Screen TV