This document summarizes HR services and Recruitment Process Outsourcing (RPO) provided by CA Global HR. Key HR services include HR documentation, projects, industrial relations, and compensation and benefits. RPO options can include a dedicated on-site consultant, management of the full recruitment life-cycle, vendor management, and payroll solutions for contract staff. Companies benefit from outsourcing to CA Global HR by gaining experienced HR support and improving efficiency.

1. A
HR Services
and
Recruitment Process Outsourcing (RPO)

2. HR SERVICES
 HR services include:
 HR Documentation
 HR Projects
 Industrial Relations
 Compensation and benefits

3. HR DOCUMENTATION
 HR Documentation es include but not limited to:
 Policies and Procedures that conform to the labour laws
of the host country. (See back page for typical policies)
 HR documents (employee handbook, letters, contracts
etc)
 Provide country information packs for your staff. (Do’s &
don’ts of living and working in the host country.)
 Develop PDR’s (review of staff performance and set KPI’s
for the future)
 Assist with identifying training needs and solutions via
PDR’s
 Absence Management

4. HR PROJECTS
 Cost effective manning of projects by:
 Economies of scale through single source recruitment
 Review manpower requirements (strategic view of manpower
requirements medium to long term)
 Providing experienced teams of engineers and technicians.
(RPO)
 Recruitment and retention issues
 Head Hunting
 Sourcing “difficult to find” employees
 Speed of delivery providing the right staff at the right time
 Provision of short term staffing
 HR consultancy services

5. INDUSTRIAL RELATIONS
SERVICES
 Review current IR practices and make recommendations
if required
 Provide site based interim IR Consultants
 Mediation services
 Advice and investigations regarding disciplinary issues

6. COMPENSATION
AND BENEFITS
 Review of current salaries and benefits providing
recommendations based on international levels
 Job evaluations
 Review current industry FIFO and advise (This can differ
according to the country where the work is.)

7. BENEFITS OF USING
CA GLOBAL HR
 The benefits of using CA Global HR’s service include:
 CA Global HR offers you quality tailor made policies and
procedures quickly and efficiently.
 CA Global HR can provide seasoned HR personnel with
knowledge of your industry onsite and/or in your head/regional
office.
 CA Global HR employees have gained first hand knowledge
and experience of working in Africa.

8. Recruitment Process Outsourcing

9. RECRUITMENT PROCESS
OUTSOURCING
 Recruitment Process Outsourcing options are tailored to you
specific needs including the following services:
 Dedicated on-site consultant
 Management of the full recruitment life-cycle
 Vendor management
 Payroll solutions for contract staff
 Why use us as your RPO Provider?
 How do you benefit?

10. DEDICATED ON-SITE
CONSULTANT
 Based at your site of operations the dedicated consultant
will:
 Gain an in-depth understanding of your operations and
requirements by partnering with Line Management
 Improve turn-around times
 Act as liaison between your business and all CA Global
recruiters
 Ensure more accurate CV delivery based on requirements

11. MANAGEMENT OF FULL
RECRUITMENT LIFE-CYCLE
 The on-site consultant will take responsibility for the full
recruitment life cycle:
 Workforce planning
 Authority to recruit
 Candidate sourcing
 First line interviews
 Referencing and pre-employment checks
 Offer management
 On-boarding
 Induction

12. VENDOR MANAGEMENT
 The on-site consultant will act as the first and only point of
contact for all recruitment vendors
 CA Global HR will negotiate all terms and conditions with
external vendors improving cost effectiveness
 Continual review and management of external vendors
ensuring improved recruitment SLA’s

13. PAYROLL SOLUTIONS
 By partnering with Expat Africa Payroll, CA Global HR can
manage the full payroll process for contract staff including:
 Tax compliance
 Statutory deductions
 PAYE
 Medical insurance
 Visa and work permit applications

14. WHY USE US AS YOUR
RPO PROVIDER?
 We are recognised as one of the leading African Recruitment companies
globally.
 We have an enormous database of candidates whose CV’s are regularly
updated.
 We constantly advertise internationally to keep our name to the forefront and to
provide our clients with high calibre candidates.
 We have partnerships with similar companies in other regions to enable us to
have a completely global reach.
 High performance recruitment is our business, our lively hood. Using our
services ensure that you too can be in touch with high calibre candidates. This
can give you an advantage against your competitors.

15. HOW DO YOU BENEFIT?
 As a global company operating in different countries with of multi-national workforce you
have the need to recruit across multiple regions of the world. We have offices in Africa and
Europe and soon to opening in North America.
 Your continued growth will mean an increase in head office and regional office staffing to
administer to the workforce. By using our services we provide experienced staff on site or
in your head office. You benefit in that you save in time and financial investment.
 Your company can concentrate on hard-to-fill positions and outsource junior positions. It
also permits your recruitment department to concentrate on filling strategic, higher-level
positions.
 On average 60% of a recruiters’ time is spent preparing adverts, sifting through CV’s
received, short listing, then contacting candidates etc. We do this for you.
 We provide the right people at the right time at the right cost ensuring you made the right
choice in selecting us as your RPO provider.
 Introduction of an RPO will enable your company to hire the resources needed to execute
your business plans efficiently and effectively.

16. CONTACT DETAILS
 For further information on our services please contact either Richard or Graham.
 Richard Wilding Graham Marquis
 Director Project Manager
 Email: richard@caglobalhr.com Email: graham@caglobalhr.com
 Offices:
 Unit 92 - 98 Millennium Business Park, Century City, Cape Town, South Africa,
 Tel: +27 21 551 5340
 Fax: +27 86 210 4037