2. Preparing businesses
for tomorrow’s
challenges.
We understand modern business is always on the
move and to stay ahead requires a combination
of rapid business change and an understanding
of the latest frameworks, software and industry
best practice.
Whether ensuring new systems meet
requirements, reviewing existing processes,
or making sure products and software are
fit for purpose, successful Business Systems
Development can make a real difference.
At QA we’ve developed one of the widest training
portfolios in Business Systems Development.
Our experts work with the biggest names in the
industry to help you get ahead, and stay ahead.
In a survey independently audited by BCS,
The Chartered Institute for IT, more people
stated that they would recommend QA for their
training over any other company.
Training Survey, November 2015 (482 Sample Size)
3. What we
offer
Whether following a certification path or
just looking to improve understanding of IT
architecture, QA can provide the skills you need.
Start with our introductory courses and move
up to gain industry recognised qualifications.
Many of our courses are available as part of
our public schedule, or through bespoke onsite
programmes.
Choose the course or certification path that’s
right for you:
• Business Analysis
• Solutions Development
• Software Testing
• Enterprise & Solution Architecture
• Lean Six Sigma
4. Effective business analysis facilitates accurate
identification of business needs to help find the
most appropriate solution for the business area
under investigation.
As a Business Analyst, you require the skills to
support business change, whether through business
process improvement, business area investigation,
strategic alignment or the implementation of a new
IT system. You need the toolkit to engineer and plan
requirements, identify and manage stakeholders and
model business processes.
So whether you need a certification or are looking
for a specific course, our range of Business Analysis
courses will equip you with the skills you require.
Business
Analysis.
IMPROVE BUSINESS
PROCESSES
INVESTIGATE
AREAS FOR
IMPROVEMENT
STRATEGICALLY
ALIGN BUSINESS
AREAS
IMPLEMENT
NEW SYSTEMS
QA offer a full range of Business Analysis courses,
from BCS certification paths to the QA authored
Practical Business Analysis courses outlined below.
S TA N D A R D
3 D A Y S
E N H A N C E D
D ATA
4 D A Y S
E N H A N C E D
S K I L L S
4 D A Y S
P R E M I U M
5 D A Y S
P R A C T I C A L B U S I N E S S A N A LY S I S
As a QA Authored course, Practical Business Analysis includes
the flexibility of a course that is not constrained by a syllabus
imposed by an awarding body, while covering topics seen
by both the BCS and IIBA as essential for effective Business
Analysis.
Practical Business Analysis includes references to working on
Agile projects. It's easy to tailor to your business requirements,
and is ideal to deliver as a programme dedicated to your
business.
WHAT WE OFFER COURSES WHAT OUR CUSTOMERS THINKWE ARE EXPERTS
5. B C S B U S I N E S S A N A LY S I S
C E R T I F I C AT I O N PAT H
For Business Analysts the BCS certification path offers a
structured development route to help you gain the skills you
need throughout your career. Turning driven professionals into
expert problem solvers providing top level value to their business
and maximising opportunities for identifying and implementing
change.
C O N S U LTA N T
Senior Management
P R O F E S S I O N A L
Manager
P R A C T I T I O N E R
Analyst
F O U N D AT I O N
Support
BUSINESS ANALYSIS
BUSINESS CHANGE
COMMERCIAL AWARENESS
PROJECT MANAGEMENT
BUSINESS ARCHITECTURE
DATA ANALYSIS
BUSINESS FINANCE
STAKEHOLDER ENGAGEMENT
ADVANCED REQUIREMENTS
ENGINEERING
AGILE BUSINESS ANALYSIS
BENEFITS PLANNING AND
REALISATION
TEAM LEADERSHIP
ADVANCED DIPLOMABUSINESS ANALYSIS PRACTICE
MODELLING BUSINESS
PROCESSES
REQUIREMENTS ENGINEERING
SYSTEMS MODELLING
TECHNIQUES
SYSTEMS DEVELOPMENT
ESSENTIALS
WHAT WE OFFER COURSES WHAT OUR CUSTOMERS THINKWE ARE EXPERTS
6. B C S I N T E R N AT I O N A L D I P L O M A I N
B U S I N E S S A N A LY S I S
K N O W L E D G E – B A S E D
C O U R S E S
Must take one
C O R E
C O U R S E S
Must take two
P R A C T I T I O N E R
C O U R S E S
Must take one
The diploma is designed to offer the flexibility to
develop skills in the key areas of your role.
The certification path consists of two mandatory courses, plus
one knowledge-based course and one practitioner course,
followed by the oral examination.
We also offer a workshop to help delegates prepare for the
oral examination.
B C S C E R T I F I C A T E
B U S I N E S S A N A LY S I S
P R A C T I C E
3 D A Y S
B C S C E R T I F I C A T E
R E Q U I R E M E N T S
E N G I N E E R I N G
3 D A Y S
B C S C E R T I F I C A T E
C O M M E R C I A L
A W A R E N E S S
3 D A Y S
B C S F O U N D A T I O N
C E R T I F I C A T E
B U S I N E S S
A N A LY S I S
3 D A Y S
B C S F O U N D A T I O N
C E R T I F I C A T E
B U S I N E S S
C H A N G E
3 D A Y S
B C S F O U N D A T I O N
C E R T I F I C A T E
P R O J E C T
M A N A G E M E N T
3 D A Y S
B C S C E R T I F I C A T E
M O D E L L I N G B U S I N E S S
P R O C E S S E S
3 D A Y S
B C S C E R T I F I C A T E
S Y S T E M S
D E V E L O P M E N T
E S S E N T I A L S
3 D A Y S
B C S C E R T I F I C A T E
S Y S T E M S M O D E L L I N G
T E C H N I Q U E S ( U M L )
4 D A Y S
B C S C E R T I F I C A T E
S Y S T E M S M O D E L L I N G
T E C H N I Q U E S
( S T R U C T U R E D )
3 D A Y S
E X A M P R E P A R AT I O N W O R K S H O P ( R E C O M M E N D E D )
D I P L O M A ( O R A L E X A M )
WHAT WE OFFER COURSES WHAT OUR CUSTOMERS THINKWE ARE EXPERTS
7. B C S A D VA N C E D
I N T E R N AT I O N A L D I P L O M A I N
B U S I N E S S A N A LY S I S
P R O F E S S I O N A L L E V E L
B C S P R O F E S S I O N A L
C E R T I F I C A T E
S TA K E H O L D E R
E N G A G E M E N T
A V A I L A B L E N O W
Must take one course from each category, plus one extra from either Business or Analytical.
B C S P R O F E S S I O N A L
C E R T I F I C A T E
T E A M
L E A D E R S H I P
C O M I N G S O O N
P E R S O N A L
B C S P R O F E S S I O N A L
C E R T I F I C A T E
B E N E F I T S
P L A N N I N G A N D
R E A L I S AT I O N
A V A I L A B L E N O W
B C S P R O F E S S I O N A L
C E R T I F I C A T E
B U S I N E S S
F I N A N C E
C O M I N G S O O N
B U S I N E S S
B C S P R O F E S S I O N A L
C E R T I F I C A T E
A G I L E B U S I N E S S
A N A LY S I S
A V A I L A B L E N O W
B C S P R O F E S S I O N A L
C E R T I F I C A T E
B U S I N E S S
A R C H I T E C T U R E
C O M I N G S O O N
A N A LY T I C A L
B C S P R O F E S S I O N A L
C E R T I F I C A T E
D ATA A N A LY S I S
A V A I L A B L E N O W
B C S P R O F E S S I O N A L
C E R T I F I C A T E
A D V A N C E D
R E Q U I R E M E N T S
E N G I N E E R I N G
C O M I N G S O O N
2 D A Y S
2 D A Y S
3 D A Y S
3 D A Y S
3 D A Y S
2 D A Y S
3 D A Y S
3 D A Y S
The BCS Advanced International Diploma in
Business Analysis is a new certification designed
to answer the question asked by holders of the
BA Diploma – ‘What’s next for my Professional
Development?’
With the introduction of the new BCS Advanced International
Diploma in Business Analysis, Senior Business Analysts can
continue their Professional Development and gain recognition
for their expertise. To obtain the Advanced Diploma you need to
hold the BCS International Diploma in Business Analysis, take four
courses and pass the exams, and evidence your contribution to
the Business Analysis community.
Before attempting the individual courses, it is recommended that
you have a minimum of 5 years’ BA experience, but you do not
need to hold the BA Diploma.
WHAT WE OFFER COURSES WHAT OUR CUSTOMERS THINKWE ARE EXPERTS
8. B C S D I P L O M A I N
S O L U T I O N S D E V E L O P M E N T
The Solutions Development Diploma is accredited by the BCS.
Its aim is to provide those involved in enterprise software
engineering with the skills and knowledge appropriate to
today’s demanding software challenges. The Diploma modules
are focused on explaining commonly accepted best practices
and widely adopted methods and techniques, which are at the
same time independent of any specific products and technology
vendors.
To gain the Solutions Development diploma, candidates must
pass 4 written exams and be successful in an oral interview
conducted by the BCS. The written exams required include: the
2 x core courses, plus 1 x knowledge–based course, and 1 x
practitioner course.
Once the 4 written exams have been passed, the candidate can
apply to sit the oral examination. QA offers an oral examination
workshop day, which prepares candidates for the interview. The
workshop day is not compulsory, but is highly recommended.
K N O W L E D G E – B A S E D
C O U R S E S
Must take one
C O R E
C O U R S E S
Must take two
P R A C T I T I O N E R
C O U R S E S
Must take one
B C S C E R T I F I C A T E
S Y S T E M S
D E V E L O P M E N T
E S S E N T I A L S
3 D A Y S
B C S C E R T I F I C A T E
S Y S T E M S M O D E L L I N G
T E C H N I Q U E S
3 D A Y S
B C S F O U N D A T I O N
C E R T I F I C A T E
S Y S T E M S
D E V E L O P M E N T
3 D A Y S
B C S I N T E R M E D I A T E
C E R T I F I C A T E
E N T E R P R I S E
A N D S O L U T I O N S
A R C H I T E C T U R E
3 D A Y S
I S T Q B - B C S C E R T I F I E D
T E S T E R
F O U N D AT I O N L E V E L
3 D A Y S
I T I L® F O U N D A T I O N
C E R T I F I C A T E
I T S E R V I C E
M A N A G E M E N T
3 D A Y S
B C S C E R T I F I C A T E
B U S I N E S S A N A LY S I S
P R A C T I C E
3 D A Y S
B C S C E R T I F I C A T E
S Y S T E M S D E S I G N
T E C H N I Q U E S
3 D A Y S
B C S P R A C T I T I O N E R
C E R T I F I C A T E
E N T E R P R I S E
A N D S O L U T I O N
A R C H I T E C T U R E
3 D A Y S
WHAT WE OFFER COURSES WHAT OUR CUSTOMERS THINKWE ARE EXPERTS
9. S O F T W A R E T E S T I N G
Software Testing is a key part of the development process for
products and services. Having the skills to confidently provide
your organisation with an understanding of whether software
meets requirements, and an objective view of any risks, is
essential to success.
Our courses give you an in–depth understanding of the different
types of testing, and highly practical knowledge of techniques
and tools that can be used. Our Software Testing certifications
are available in Foundation, Intermediate and Advanced levels, to
support your requirements through every stage of your career.
C E R T I F I C AT I O N S
FOUNDATION
BCS ISTQB
FOUNDATION
CERTIFICATE
SOFTWARE TESTING
INTERMEDIATE
BCS SOFTWARE
TESTING FOUNDATION
AND INTERMEDIATE
BCS SOFTWARE
TESTING
INTERMEDIATE
CERTIFIED AGILE
TESTER
ISTQB ADVANCED
LEVEL TEST MANAGER
CERTIFICATE
ISTQB ADVANCED
LEVEL TEST ANALYST
ADVANCED
ISTQB AGILE TESTER
FOUNDATION LEVEL
EXTENSION COURSE
ISTQB COMBINED
SOFTWARE TESTING
FOUNDATION AND
AGILE EXTENSION
3 DAYS 2 DAYS 5 DAYS
5 DAYS
3 DAYS
5 DAYS5 DAYS 4 DAYS
WHAT WE OFFER COURSES WHAT OUR CUSTOMERS THINKWE ARE EXPERTS
10. E N T E R P R I S E & S O L U T I O N
A R C H I T E C T U R E
We offer a comprehensive range of IT architecture courses,
from a fundamental understanding of concepts, through to their
practical application. All our courses are fully accredited and
include exams which enable delegates to achieve the most
sought-after qualifications within IT architecture. As a result QA
is a leader in Enterprise Architecture training, delivering to an
increasing number of delegates in all three course areas.
The Open Group
The Open Group Architecture Framework (TOGAF®) is used to develop an
enterprise architecture and operating an effective architecture practice.
ArchiMate® is a notation specifically designed for the modelling of Enterprise,
Solution and Domain Architectures.
BCS
The Intermediate and Practitioner Certificates in Enterprise and Solution
Architecture is part of the Solution Development and Architecture portfolio
of BCS training. It sits comfortably besides The Open Group courses, by
providing a more detailed insight into the main architectural concepts.
INTERMEDIATE CERTIFICATE IN
ENTERPRISE AND SOLUTION
ARCHITECTURE
PRACTITIONER CERTIFICATE
IN ENTERPRISE AND SOLUTION
ARCHITECTURE
BCS
INTERMEDIATE AND PRACTITIONER CERTIFICATES
IN ENTERPRISE AND SOLUTION ARCHITECTURE
TOGAF®
TOGAF®9 FOUNDATION
AND CERTIFICATION
(LEVELS 1 & 2)
ARCHIMATE®
TOGAF®9.1
CERTIFIED
TOGAF®9.1
FOUNDATION
4 DAYS 2 DAYS 2 DAYS
IT ARCHITECTURE
MODELLING USING
ARCHIMATE® 2.1
3 DAYS
3 DAYS 3 DAYS
5 DAYS
WHAT WE OFFER COURSES WHAT OUR CUSTOMERS THINKWE ARE EXPERTS
11. L E A N S I X S I G M A
B A S I C A N A LY S TP R A C T I T I O N E R E X P E R TA W A R E N E S S
LEAN SIX SIGMA
AWARENESS
SENIOR MANAGEMENT
1 DAY
LEAN AWARENESS
1 DAY
YELLOW BELT
2 DAYS
LEAN PROCESS
AND TOOLS
2 DAYS
VALUE STREAM
MAPPING
2 DAYS
GREEN BELT
5 DAYS
ANALYST
4 DAYS
BLACK BELT
10 DAYS
MASTER BLACK BELT
5 DAYS
Lean and Lean Six Sigma are effective frameworks to help
organisations achieve breakthrough process improvement and
operational excellence.
QA’s Lean and Lean Six Sigma courses will enable delegates to
apply these methods and tools and to make a real difference to
business performance and customer satisfaction.
QA’s Lean Six Sigma framework is designed specifically for
service and technology organisations; our training, coaching and
consultancy services are proven to help delegates drive change
and continuous improvement and demonstrate a real return on
investment.
LEAN SIX
SIGMA
LEAN
WHAT WE OFFER COURSES WHAT OUR CUSTOMERS THINKWE ARE EXPERTS
12. We are experienced
We deliver 50% of the UK’s
business analysis training in the
UK.
of attendees on our BSD
courses rate our instructors
knowledge as excellent.
of BSD attendees said their
training was a worthwhile
investment in their career
development.
Accreditation by professional
bodies, including BCS, guarantee
that you’ll receive high-quality
certification.
We have the UK’s biggest network
of training centres, so you have
more dates and locations to
choose from.
Our courses are available online or
in the classroom, so you can learn
at a time and place that suits you.
We have insight from the end-user
community, so understand how to
apply theory and technology in the
real world.
We keep at the forefront of
emerging technologies and host
regular free seminars to keep you
at the cutting edge.
We offer the widest range of
complimentary courses to help you
make the biggest impact on the
performance of your business.
94% 90%
W H Y Q A F O R B U S I N E S S S Y S T E M S D E V E L O P M E N T ?
At QA we work with the leading international bodies and
frameworks to help set the standard in Business Analysis training.
TM
TOGAF®
9
Accredited Training Course
WHAT WE OFFER COURSES WHAT OUR CUSTOMERS THINKWE ARE EXPERTS
13. Experts in
Business Systems
Development. NAMIR SABBAGH
PRINCIPAL CONSULTANT
We work with leading names in the tech industry
to build courses that bring you the most innovative
techniques.
All of our experts have industry experience, and form
the largest directly–employed team of it’s kind in
Europe. Having this pool of expertise means that we
understand how to apply techniques to your job once
your training has finished.
JOHN COLESHAW
PRINCIPAL CONSULTANT
STEPHEN HALLIDAY
PRINCIPAL CONSULTANT
ED WALTERS
PRINCIPAL CONSULTANT
WE HAVE OVER 50 TRAINERS DEDICATED TO
TEACHING BUSINESS SYSTEMS DEVELOPMENT
WHAT WE OFFER COURSES WHAT OUR CUSTOMERS THINKWE ARE EXPERTS
14. said the QA trainer’s
knowledge, delivery and
experience helped them
learn more effectively
What our
customers think.
Excellent in every way.
BCS Foundation in Business Analysis
course feedback
The trainer was very inspiring. I leave in
confidence that I can apply the framework to
my area.
Lean Six Sigma Green Belt course feedback
Fantastic approach to delivery, highly effective
given the volume of course content, thank you
very much.
TOGAF Level 1 &2 course feedback
94% 90%90%
found the examples
presented helped them to
understand the technical
concept
said their BSD training was
a worthwhile investment in
their career development
WHAT WE OFFER COURSES WHAT OUR CUSTOMERS THINKWE ARE EXPERTS
16. Let us help you
start your learning
journey today
speak to one of our
learning advisors
0345 074 7978
visit
QA.COM/BSD
or drop in to one of our
national centres.
WHAT WE OFFER COURSES WHAT OUR CUSTOMERS THINKWE ARE EXPERTS
17. For a list of our courses, please visit
QA.COM/BSD
