What to prepare? How to overcome the downturn of the Business? How to get back up? Know more about building successful business after Covid-19 Lockdown

1. Successful Business
After
Covic-19 Lockdown
ERP for Success
Ir.Aziz Ismail

2. Successful Business
During
Economic Downturn
ERP for Success
Ir.Aziz Ismail

3. Business Strategy during
Economic Downturn
ERP for Success
Ir.Aziz Ismail

4. Background:
Shutdown of many
Economic Activities all over
the world including in
Malaysia, Indonesia and
India.
ERP for Success

5. Background:
Business after Covid-19
shutdown will be different
from before shutdown.
There will be a new normal.
ERP for Success

6. What happen during long MCO:
1. Companies do not have revenue.
2. Companies do not have cash flow
3. Companies delay payment
4. Companies retrench existing staff
5. Companies do not employ new staff
6. Companies delay new investment
ERP for Success

7. What happen after long MCO:
1. Companies do not have strong
revenue.
2. Companies do not have strong cash
flow
3. Companies delay payment
4. Companies retrench existing staff
5. Companies do not employ new staff
6. Companies delay invest in new
projects.
ERP for Success

8. What are the people sentiments?
1. Worry about the future
2. People will try to conserve cash
3. People will spend less
4. People will buy cheaper things
5. People will reduce luxury spending
6. People will still do what is necessary
7. People will invest less
ERP for Success

9. First thing first
ERP for Success
Cash Flow

10. First thing first
Cash Flow
If you have no cash flow:
1. You cannot pay salary
2. You cannot pay operation expenses
3. You cannot pay supplier
Your company will close down
ERP for Success

11. If Cash Flow is taken care of
then you can do other strategic things:
1. You must reduce unnecessary cash
spending.
2. You must increase cash in flows.
3. You must focus on core business
4. You must reduce non performing
staff
5. You must increase staff productivity
ERP for Success

12. Increase marketing:
1. Focus on things that create cash
flow.
2. Many companies will reduce
marketing – can negotiate better
rates
3. Keep your product name in the
mind of customers.
ERP for Success

13. Focus on Customers:
1. Focus on existing customers – give
value for money
2. Add value to the product – get
customer to stay with you.
3. Reduce problem customers – where
we spend more than income.
4. Reduce credit days – get faster cash.
ERP for Success

14. Human Resource:
1. Some companies will have to let go
of their fantastic staff due to cash
flow issues.
2. Take opportunity to employ
fantastic staff during this time.
3. The salary will be affordable.
ERP for Success

15. Competitors:
1. Some competitors will have cash
flow problem during this time.
2. If you have cash, buy them over
during this time.
3. Get their fantastic product
4. Get their customers
ERP for Success

16. Statistics from previous recession –
before and after:
1. 17% companies go bankrupt or
acquired.
2. 40% never go back to previous level
of sales and profit.
3. 80% never get the previous growth
rates.
4. Only 9% thrive during recession
ERP for Success Harvard Business
Review

17. Statistics from previous recession –
before and after:
1. Companies that do aggressive cost
cutting faster and deeper – not
necessarily will flourish.
2. Companies that do aggressive
investment – not fare well either
ERP for Success

18. What worked?
1. Companies that do balanced in
cutting cost to survive today and
investment for tomorrow.
2. Companies that do specific
combination of defensive and
offensive strategy.
3. Multi prong strategy – reduce cost
by efficiency and invest in
marketing, R&D and new asset..
ERP for Success

19. Cautions
1. Do not be too Defensive
2. Do not be too Aggressive.
Companies in this category do not do
well when the recession turn to growth.
ERP for Success

20. Successful Companies
Balanced
1. Cost cutting is necessary to survive
downturn
2. Investment is equally necessary to
spur growth.
ERP for Success

21. Successful Companies
Balanced
1. Cost cutting by improving efficiency
rather than slashing staff.
2. Develop new business opportunities
by investing in marketing, R&D and
Asset.
ERP for Success

22. Why Cost cutting by improving
efficiency rather than slashing staff
works better?
1. Efficiency improvement is
permanent. Helps tremendously
when economy picks up later.
2. High morale
3. High trust in Management
4. More Creative in cost cutting
5. Less worry of retrenchment
ERP for Success

23. Why Cost cutting by slashing staff is bad
move for future high growth?
1. Staff morale low
2. Staff worry about job security
3. Difficult to recover quickly
4. Hiring is more difficult – people do
not like to work for the company.
5. New hire costs shoot up.
ERP for Success

24. Successful Companies
Balanced
1. Cost cutting by improving efficiency
rather than slashing staff.
2. Develop new business opportunities
by investing in marketing, R&D and
Asset.
ERP for Success

25. Your EQ will influence your
response to the Economic
Downturn
ERP for Success

26. WHAT
DOMAINS ARE
MEASURED?
Self
Awareness
Self
Regulation
Self
Motivation
EmpathySocial Skill
Spirituality
Maturity
Emotional Intelligence – 7 Domains

27. WHAT ARE
MEASURED?
• Emotional Awareness
• Accurate Self Assessment
• Self-Confidence
• Honesty
• Self-control
• Trustworthiness
• Responsibility
• Adaptability
• Innovation
• Achievement drive
• Commitment
• Initiative
• Building Bonds
• Collaboration &
Cooperation
• Team Capabilities
• Interest
• Understanding others
• Helping others
• Leveraging Diversity
• Service Orientation
• Developing others
• Political awareness
• Loving
• Influence
• Conflict Management
• Leadership
• Change catalyst
• Communication
• Spirituality
• Maturity

28. How EQ of CEO influence decisions?
Self regulation
1. Achievement Focus, advancement,
growth oriented.
2. Motivated by Ideal and aspiration
3. Pleasure – if achieved.
4. Disappointment – if not achieve.
ERP for Success

29. How EQ of CEO influence decisions?
Self regulation
1. Prevention Focus
2. Focus on Safety, security,
responsibility.
3. Strive to avoid bad outcome
4. Relief – if achieved
5. Pain – if fail.
ERP for Success

30. How EQ of CEO influence decisions?
Self regulation - Prevention Focus
1. Defensive moves
2. Avoid losses
3. Minimize downside risks
ERP for Success
Quickly reduce cost, shrink expenditures, eliminate frills,
rationalize business portfolios, lower head count, preserve cash.
Postpone investment in R&D, postpone developing new business,
postpone purchasing new asset.

31. How EQ of CEO influence decisions?
Self regulation-Promotion Focus
1. Aggressive moves
2. Focus on Upside benefits
ERP for Success
Pursue opportunities in the face of adversity.
Use recession to push changes, get close to customers ignored
by competitors, do long term investments.
Get talents, asset and business that became available during
recession. Looking at upside potential.

32. Who are successful?
Both Extreme approaches will not be
very successful
Balanced Approach is more Successful.
ERP for Success
Careful balance between defensive and aggressive moves will
be more successful.

33. ERP for Success
•Openness to experience - adaptability
•Self-reliance – self control
•Motivation toward achievement –
achievement drive,
•Self-efficacy – Self confidence, Commitment.
•Comfort with risk – responsibility, innovation
Are you ready to become a
businessman, entrepreneur?
Measure your EQ

34. Managing Staff and Team
Working together for same goal
Trust in management
Innovative to save cost
Productivity. Efficiency
Alert:
Management will have no problem to let go of
non productive staff
ERP for Success

35. Invest or Divest
What is your core business?
What is peripheral business?
Which one is losing money? Only a hobby?
Which customer you are losing money?
What product to invest for the future growth?
ERP for Success

36. Business that grow during downturn
Big companies will try reduce cost. Still expect
quality product and services. Willing to try new
suppliers. Still expect expertise.
• Open to experiment with new suppliers
• Alternative to expensive foreign products
• Alternative supplier in the existing supply
chain.
• More sensitive to cost.
ERP for Success

37. ERP for Success
Unique Value Proposition
Winning Zone

38. Business that grow during downturn
Big companies will try reduce cost. Still expect
quality product and services. Willing to try new
suppliers. Still expect expertise.
• Opportunity to Start up.
• Opportunity in Outsource Services
• Opportunity to Virtual Assistance
• Expert Freelance services
ERP for Success

39. Business that grow during downturn
SMEs require entrepreneur expert support
and operation support at lower cost
• Business Advising services
• Accounting services
• Tax services
• – people need support, accounting and tax
are still necessary.
ERP for Success

40. Business that grow during downturn
People will try to taste a bit of luxury to sooth
their worry and depression:
• Affordable luxury
• “Luxury for women” – Spa, beauty
ERP for Success

41. Business that grow during downturn
People will try to lower their spending and
delay buying expensive new things:
• Bulk Food sales – saving cost
• Fast Food – fast, lower cost
• Car maintenance – delay buying new car
• House minor maintenance, renovation –
reduce buying new property.
• Office minor Maintenance
ERP for Success

42. Business that grow during downturn
IT Products, software – allows work from
remote, more efficient, increase productivity.
• Remote Video calls and recording
• ICT software for online business
• Online businesses. E-Commerce. Online
Payment, delivery services
• Online Enterprise solutions – full
automation and integration to increase
productivity of staff.
ERP for Success

43. Business that grow during downturn
People move to education during economic
downturn:
• Education – people go back to learning
• Children care, Nursery - Both parents are
working.
ERP for Success

44. Business that grow during downturn
SMEs and large companies will try to increase
efficiency and staff productivity:
• Invest on ICT solutions
• Increase efficiency
• Increase productivity
• Portals– staff, suppliers, customers
• Automation of processes
ERP for Success

45. 45
Reduce Cost
Increase
Efficiency
Reduce cost by increasing staff
efficiency.

46. 46
Get Financial
Reports Fast
and Easy
Use ERP System for company
operation
Integration, Automation, Instant data

47. 47
ERP System
Efficient, Mobile, Instant Information,
Integrated and Maximum Automation

48. 48
Let us work together for our success
Salam!
Ir Aziz Ismail- CEO

49. AccountingBudget
Payroll
HR
InvoicingCRM
POS
Purchasing
Staff Portal
Customer
Portal
Online
Payment
Business
Intelligence
Overtime,
Claims
INTEGRATION
INVENTORY

50. AccountingBudget
Payroll
HR
InvoicingCRM
POS
Purchasing
Staff Portal
Customer
Portal
Online
Payment
Business
Intelligence
Overtime,
Claims
FULL INTEGRATION
INVENTORY
Staff not
working in
Silo

51. 51
System based on internet/cloud.
Mobile
How to get
maximum
benefit?

52. ERP for Success

53. AccountingBudget
Payroll
HR
InvoicingCRM
POS
Purchasing
Staff Portal
Customer
Portal
Online
Payment
Business
Intelligence
Overtime,
Claims
FULL MOBILITY
INVENTORY
Internet
based.
Mobile Apps

54. Dashboard -Profit and Loss

55. Dashboard - Profit and Loss

56. Dashboard - Cash Flow
Cash from operation 1,000,000
Cash paid for operation 800,000
Net Cash Flow 200,000
Net Investment cash flow 0,000
Net Financing cash flow 0,000
Net Cash Flow 200,000

57. Dashboard- Profitability Ratios

58. Use Automation?
Dashboard - Liquidity Ratio

59. Debtor Turnover days

60. 60
How to get
maximum
benefit?
( Account)
Use Automation from Sales to Account
(Accounting Automation)

61. 61
Automated Accounting
Sales do their normal work:
Issue invoice
Receive Payment
Using System
Automated Accounting automatically
do Accounting work.
Do debit Debtor
Do Credit Revenue
Do Credit Debtor
Do Debit Bank
Do all the Accounting Reports

62. 62
How to get
maximum
benefit?
Customer
Use “Customer Self Service”
(Customer Portal)

63. 63
How to reduce
cost and
increase staff
productivity?
Online Portal.
Self Service Portal for Staff
Self Service Portal for Customers

64. 64
Customer Portal
All You Need In One Neat Package
All your orders, invoices and payment information in one
portal. All your customers have own online purchase
information. Automated Reminders. You can add online
payment here.

65. 65
How to get
maximum
benefit?
Purchasing
Implement Automation from
Purchasing to Accounting
(Purchasing Automation)

66. 66
Purchasing to Account Automation
All You Need In One Neat Package
All your purchase orders, invoices received and supplier
payment information automated to Accounting System.
Accounting transaction will automatically go to Cost of
Goods Sold or Overhead or Inventory based on your setting.

67. 67
How to get
maximum
benefit?
Sales
Implement KPI for Sales Staff
(Sales Funnel)

68. ERP for Success

69. ERP for Success

70. 70
How to get
maximum
benefit?
Sales
Use Sales Automation System
(Quotation –Invoice-Receipt)

71. Order
Delivery
Order
Invoice
Receipt
Quotation
SALES AUTOMATION
Work is done
within a few
seconds

72. 72
How to get
maximum
benefit?
SALES
Use Customer Account Management
(CRM Customer Information)

74. 74
How to get
maximum
benefit?
SALES
Use Inventory Management
( Inventori Management)

75. 75
How to get
maximum
benefit?
SALES
USe “Automated Invoicing”
(Automated Invoicing)

76. 76
Wait for: Automated Invoicing
Monthly Invoice automation
Issue invoice
Receive Payment
Automated Invoicing
System automatically issue invoice
And do
Accounting work.
Do debit Debtor
Do Credit Revenue
Do Credit Debtor
Do Debit Bank
Do all the Accounting Reports

77. 77
How to get
maximum
benefit?
SALES
Use CRM Mobile Apps
(CRM Mobile Apps)

78. ERP for Success

79. 79
How to get
maximum
benefit?
Account
Use “Automated Bank Reconciliation”
(Automated Bank Reconciliation)

80. 80
How to get
maximum
benefit?
Staff
Use Staff Mobile Apps
(Staff Mobile Apps)

81. 81
Use Mobile Apps for Attendance
(Staff Mobile Apps)
How to get
maximum
benefit?
Staff

82. Before
Too much process are in
manual mode. Operation is
sluggish. Staff operate in
Silo. Data sharing is slow.
Efficiency is low. Staff
productivity is low.
After
Majority of process are in
automated mode. Modules
are integrated. Can work
f ro m a n y w h e re . D ata
sharing is instant. Staff is
efficient. Staff productivity
very high.
After

83. 83
Our Awesome Standard Solutions
Already Available in 2019
OfficeCentral already have a good range of solutions for
customers. Most solutions are already in use since 2011.
Accounting
Accounting Module
MPERS reports
Dashboards
Business Intelligence
Auto bank reconciliation.
Link to payroll, claim,
advance, PV, purchasing,
Budget, Asset
HR Module
Leave Management, Link
to hardware,
Training records, Staff
Profile, Upload document
Staff Mobile Apps. Link to
Payroll
Payroll Module
Multiple process, Multiple
pay method, Government
Forms, Multiple Bank Files,
link to Accounting,
advance, claims.
CRM Module
Leads management,
Account Management,
Sales Process, Sales KPI,
leads intelligence.
Link to accounting.
83

84. 84
Already Available in 2019
OfficeCentral already have a good range of solutions for
customers. Solutions started in 2011.
Accounting
Multi location
Multi currency
Automated approval
Cash Flow dashboard
Profit Dashboard
Wizard
HR Module
Shift management
Multi Location
Automated Org Chart
No pay leave to Payroll
Wizard
Payroll Module
ePayroll
Payroll Profile
Wizard
CRM Module
Wizards
Mapping from product to
sales
Mapping from Account to
Debtor
POS Mobile offline
Inventory Management
Back end dashboards and
reports
84
Our Awesome Standard Solutions

85. 85
A lot of Dashboards
OfficeCentral Standard Modules already available in 2019

86. 86
Standard Modules
OfficeCentral Standard Modules already available in 2019

87. 87
Our Advanced Solutions
OfficeCentral Advanced Modules already available in 2019
Manage your company budget. Link to
Purchasing, Account, Claims.
Budget Module
Manage your investment. Start date, end
data, income from investment.
Investment Module
Manage your asset. Calculate depreciation.
Asset register, movement, ownership,
maintenance, disposal and write off.
Asset Module

88. 88
Our Fantastic Solutions
OfficeCentral Advanced Modules
Manage your KPI.
Balanced Score Card.
Financial, Internal
Process, Staff, Customer
KPI Module
Evaluate staff
performance online.
Use 90/180/270/360.
Performance Module
Measure your staff EQ.
Study the GAP and Plan
your Training
Intervention.
EQ Module

89. 89
Wait for: Automated Billing
Monthly Invoice automation
Issue invoice
Link to Bank
Receive Payment
Automated Invoicing
System automatically issue invoice
And link to Bank
Receive Payment
And do
Accounting work.
Do debit Debtor
Do Credit Revenue
Do Credit Debtor
Do Debit Bank
Do all the Accounting Reports

90. 90
Wait for: Milestone Invoicing
Project User
Finance User
Manage your Milestone Invoicing
Update Status
Update from Project and Finance Dept
Reminder
Update Delay
System can issue invoice
When status is 100% completed.
Date1 Milestone1 Status Invoice RMxx
Date2 Milestone2 Status Invoice RMxx
Date3 Milestone3 Status Invoice RMxx
Date4 Milestone4 Status Invoice RMxx
Date5 Milestone5 Status Invoice RMxx
List of projects
List of milestone
List of sub tasks for the milestone
Dashboard – projects
in progress, completed, delayed
Invoiced, paid, not paid,
Not completed, not invoiced
Completed but not invoiced

91. 91
Our Customers
Our Awesome Customers
Portfolio 01 Portfolio 02 Portfolio 03 Portfolio 04
Portfolio 05 Portfolio 06 Portfolio 07 Portfolio 08

92. 92
Our Customers
Hundreds of Companies from Various Industries
Adgen Resources
Supply of Hospital equipments
F.I.T Centre
Training Centre for Furniture
Green Matrix
Car Rental industry.
Comfort Auto
Restorer
Selling CArs

93. 93
Our Customers
Tens of thousands of users find value in our solutions.
Reltech Ventures
Engineering Services company
AC Cylinder
Engineering services
TNB Koop
Cooperatives
Mac Sport
Selling sports goods

94. 94
Smartphone Apps
We provide many mobile apps for you
High Performance
Suitable for all categories business.
Powerful
Manage your company while
mobile.
Many Apps
Staff mobile, CRM Mobile, POS
Mobile, Outsource Mobile.

95. 95
Our Best Team
Our Team
Meet the staff of Authentic Venture
Company
Software Development
The team that help you develop
solutions suitable for your
organisation.
Creative
Business Development
The team that meet you and come
up with the solutions suitable for
your organisation
Sales and Marketing
Customer Success
The team that takes care of your
problems and training and coaching.
Support

96. 96
Clients Testimony
We have many clients that have benefited from using our solutions
"OfficeCentral really helps
a lot of SMEs to manage
the operations. It saves a
lot of time since everything
is automated by
OfficeCentral."
"Your staffs have good
attitude because they
helped to give easy to
understand explanation
upon my problem and also
about accounting. Thank
you again."
I like OfficeCentral HRMS
because it is easy and I can
do my assignments
anywhere, anytime, at
home, on my smartphones,
as long as I have internet
access. -
Jeffery Boonson
Simani , JBS
Teknik Sdn Bhd
Mohamad Hanuzul
Mohamad Azam, MHI
One Global Holdings
Sdn Bhd -
Siti Khadijah,
BHRM Unisel

97. Get Value For Money
We want you to be successful
Increase
Sales
Increase Staff
Productivity
Work from
anywhere

98. Contact Us
We want you to be successful
Address
Authentic Venture Sdn Bhd
906B Level 2 Block D,
Diamond Complex,
43650 Bandar Baru Bangi,
Selangor.
Phone & Fax
Direct Line: +03 2724 3826
sales@ventures.com.my
Social Media
Facebook.com/OfficeCentral
Twitter.com/OfficeCentral
Youtube.com/OfficeCentralEmail

99. Questions?
We want you to be successful
Address
Authentic Venture Sdn Bhd
906B Level 2 Block D,
Diamond Complex,
43650 Bandar Baru Bangi,
Selangor.
Phone & Fax
Direct Line: +03 2724 3826
sales@ventures.com.my
Social Media
Facebook.com/OfficeCentralAV
Twitter.com/OfficeCentralAV
Email