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Set	
  the	
  	
  
Business	
  Objec/ves	
  
What	
  Objec/ves	
  do	
  Business	
  Set	
  ?	
  
Business	
  Survival	
  
Profit	
  
Returns	
  to	
  Shareholders	
  
Growth	
  of	
  the	
  Business	
  
Market	
  Share	
  
Service	
  to	
  the	
  Community	
  
Profit	
  
•  Pay	
  a	
  return	
  –	
  capital	
  invested	
  
•  Provide	
  finance	
  –	
  further	
  investment	
  
Growth	
  of	
  the	
  Business	
  
•  Usually	
  measure	
  by	
  the	
  value	
  of	
  sales	
  /output	
  
Growth	
  
-­‐	
  Job	
  more	
  secure	
  (	
  Business	
  is	
  larger	
  )	
  
-­‐	
  Managers	
  :	
  Status	
  &	
  	
  
-­‐	
  PossibiliDes	
  moving	
  into	
  new	
  Products	
  &	
  
	
  	
  	
  Markets	
  
-­‐	
  Higher	
  market	
  share	
  from	
  growth	
  in	
  sales	
  
-­‐	
  Economic	
  of	
  scale	
  (	
  cost	
  <	
  )	
  
Returns	
  to	
  Shareholders	
  
•  Increasing	
  :	
  
-­‐  Profit	
  
-­‐  Share	
  price	
  
Market	
  Shares	
  
Service	
  to	
  the	
  Community	
  
•  Social	
  –	
  provide	
  jobs	
  for	
  disabled	
  /	
  homeless	
  
•  Environmental	
  –	
  protect	
  environment	
  
•  Financial	
  –	
  make	
  profit	
  and	
  invest	
  back	
  to	
  
expand	
  social	
  work	
  
Business	
  ObjecDves	
  could	
  change	
  ?	
  
Why	
  Business	
  Objec/ves	
  could	
  change?	
  
Work	
  toward	
  higher	
  profits	
  
Higher	
  market	
  share	
  &	
  ObjecDve	
  of	
  
earnings	
  higher	
  returns	
  for	
  shareholders	
  
Facing	
  a	
  serious	
  economic	
  recession	
  so	
  
now	
  has	
  short	
  –	
  term	
  objecDve	
  of	
  survival	
  
Business	
  stakeholders	
  
Owners	
  
(Risk	
  takers)	
  
Profits	
  return	
  on	
  capital	
  
Workers	
  
(facing	
  retrenchment)	
  	
  
Incomes	
  job	
  security	
  saDsfying	
  work	
  
Managers	
  
(employee	
  -­‐	
  decision	
  maker)	
  
Salaries	
  status	
  control	
  
Customers	
  
(market	
  research	
  –	
  G&S)	
  
Goods	
  and	
  services	
  quality	
  good	
  value	
  
Government	
  	
  
(pass	
  law	
  –	
  protect	
  workers	
  &	
  
consumers)	
  
Employment	
  taxes	
  increasing	
  naDonal	
  
output	
  
Banks	
  
(provide	
  finance)	
  
Business	
  able	
  to	
  pay	
  interest	
  and	
  repay	
  
capital	
  lent	
  
Community	
  
(environment	
  &	
  living	
  standard)	
  
Jobs	
  clean	
  environment	
  safe	
  product	
  
	
  

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Business objectivesandstakeholderobjectives (encrypted)

  • 1. Set  the     Business  Objec/ves  
  • 2.
  • 3. What  Objec/ves  do  Business  Set  ?   Business  Survival   Profit   Returns  to  Shareholders   Growth  of  the  Business   Market  Share   Service  to  the  Community  
  • 4. Profit   •  Pay  a  return  –  capital  invested   •  Provide  finance  –  further  investment  
  • 5. Growth  of  the  Business   •  Usually  measure  by  the  value  of  sales  /output  
  • 6. Growth   -­‐  Job  more  secure  (  Business  is  larger  )   -­‐  Managers  :  Status  &     -­‐  PossibiliDes  moving  into  new  Products  &        Markets   -­‐  Higher  market  share  from  growth  in  sales   -­‐  Economic  of  scale  (  cost  <  )  
  • 7. Returns  to  Shareholders   •  Increasing  :   -­‐  Profit   -­‐  Share  price  
  • 8.
  • 10. Service  to  the  Community   •  Social  –  provide  jobs  for  disabled  /  homeless   •  Environmental  –  protect  environment   •  Financial  –  make  profit  and  invest  back  to   expand  social  work  
  • 11.
  • 12. Business  ObjecDves  could  change  ?  
  • 13. Why  Business  Objec/ves  could  change?   Work  toward  higher  profits   Higher  market  share  &  ObjecDve  of   earnings  higher  returns  for  shareholders   Facing  a  serious  economic  recession  so   now  has  short  –  term  objecDve  of  survival  
  • 14. Business  stakeholders   Owners   (Risk  takers)   Profits  return  on  capital   Workers   (facing  retrenchment)     Incomes  job  security  saDsfying  work   Managers   (employee  -­‐  decision  maker)   Salaries  status  control   Customers   (market  research  –  G&S)   Goods  and  services  quality  good  value   Government     (pass  law  –  protect  workers  &   consumers)   Employment  taxes  increasing  naDonal   output   Banks   (provide  finance)   Business  able  to  pay  interest  and  repay   capital  lent   Community   (environment  &  living  standard)   Jobs  clean  environment  safe  product