Datto Keynote - How to Position Business Continuity to Win Business - Rob RaeMAXfocus
Sales is not magic. Sales is a process through a series of questions and relationship building. In this session, we are going to share insights that we have gathered and analyzed from hundreds of successful Managed Service Providers that have added business continuity to their offering
End user business-continuity.pptx datto slideLaura Breese
The document discusses how small and medium-sized businesses are at an increased risk for data loss and downtime which can threaten the viability of their operations, but that implementing an intelligent backup and disaster recovery solution using modern technologies can help businesses avoid significant costs from downtime by enabling continuity of operations in the event of data loss or system failures. It promotes the benefits of a managed service provider that can implement and oversee such a solution to protect business data and keep businesses running.
Designing Cloud Backup to reduce DR downtime for IT ProfessionalsStorage Switzerland
IT professionals know that the ultimate test of the data protection process is performing a recovery; whether a single server recovery or recovering an entire data center. That said, we are all guilty of focusing too much on the backup process rather than trying to reduce the amount of downtime following a system failure. In this webinar, George Crump, founder of Storage Switzerland and Ian McChord from Datto will provide you with the five critical questions you need to answer in order to reduce or even eliminate downtime.
Combined streams step 3 deploy to the cloud - m-hance three steps to micros...m-hance
m-hance: Three Steps to Success Event took place in Central London on 12th May 2015 and attended by our Microsoft Dynamics experts and customers looking to see how their ERP and CRM software can help them exceed business objectives. The event was delivered across 2 separate streams: a Microsoft Dynamics GP stream for finance professionals; and a Microsoft Dynamics CRM stream for marketing/support managers.
Data Center Consolidation and Optimization By Magnus Manders, CTO of Infrastr...Capgemini
This document discusses strategies for relocating, consolidating, and optimizing data centers to reduce risks and improve business value. It outlines key driving forces like cost reductions, legislation, and energy management that are pushing organizations to transform their data center operations. The document emphasizes that each project will have different challenges and objectives, so guidance principles are needed around standardization. It also stresses the importance of planning to prevent failures, having the right team composition, and defining key performance indicators to measure success and manage stakeholders.
NCET Tech Bite | Ron Husey, Moving Your Business to the Cloud | Mar 2016Dave Archer
Ron Husey, Founder and President of Xogenous, explored what you can do to make the right cloud decisions for your business. Whether you are taking your first steps or deciding how to move additional components of your network into the cloud, Ron shed light on the options available and how to avoid making costly mistakes. He discussed the latest cloud technologies, how best to secure your data, and best practices to gain the maximum benefits from your IT investment. He also provided several action steps that you can take immediately to truly benefit from moving to the cloud.
Blue Chip provides data protection and business continuity solutions to help organizations improve IT performance and overcome challenges. Their Secure Vault solution offers online backup storage with encryption and retention policies. For disaster recovery, they can replicate backups to a virtualization platform in a secure datacenter. Customers should understand their specific backup needs and compliance requirements to create an effective mix of in-house technologies and third-party solutions for backup, high availability, and disaster recovery.
Datto Keynote - How to Position Business Continuity to Win Business - Rob RaeMAXfocus
Sales is not magic. Sales is a process through a series of questions and relationship building. In this session, we are going to share insights that we have gathered and analyzed from hundreds of successful Managed Service Providers that have added business continuity to their offering
End user business-continuity.pptx datto slideLaura Breese
The document discusses how small and medium-sized businesses are at an increased risk for data loss and downtime which can threaten the viability of their operations, but that implementing an intelligent backup and disaster recovery solution using modern technologies can help businesses avoid significant costs from downtime by enabling continuity of operations in the event of data loss or system failures. It promotes the benefits of a managed service provider that can implement and oversee such a solution to protect business data and keep businesses running.
Designing Cloud Backup to reduce DR downtime for IT ProfessionalsStorage Switzerland
IT professionals know that the ultimate test of the data protection process is performing a recovery; whether a single server recovery or recovering an entire data center. That said, we are all guilty of focusing too much on the backup process rather than trying to reduce the amount of downtime following a system failure. In this webinar, George Crump, founder of Storage Switzerland and Ian McChord from Datto will provide you with the five critical questions you need to answer in order to reduce or even eliminate downtime.
Combined streams step 3 deploy to the cloud - m-hance three steps to micros...m-hance
m-hance: Three Steps to Success Event took place in Central London on 12th May 2015 and attended by our Microsoft Dynamics experts and customers looking to see how their ERP and CRM software can help them exceed business objectives. The event was delivered across 2 separate streams: a Microsoft Dynamics GP stream for finance professionals; and a Microsoft Dynamics CRM stream for marketing/support managers.
Data Center Consolidation and Optimization By Magnus Manders, CTO of Infrastr...Capgemini
This document discusses strategies for relocating, consolidating, and optimizing data centers to reduce risks and improve business value. It outlines key driving forces like cost reductions, legislation, and energy management that are pushing organizations to transform their data center operations. The document emphasizes that each project will have different challenges and objectives, so guidance principles are needed around standardization. It also stresses the importance of planning to prevent failures, having the right team composition, and defining key performance indicators to measure success and manage stakeholders.
NCET Tech Bite | Ron Husey, Moving Your Business to the Cloud | Mar 2016Dave Archer
Ron Husey, Founder and President of Xogenous, explored what you can do to make the right cloud decisions for your business. Whether you are taking your first steps or deciding how to move additional components of your network into the cloud, Ron shed light on the options available and how to avoid making costly mistakes. He discussed the latest cloud technologies, how best to secure your data, and best practices to gain the maximum benefits from your IT investment. He also provided several action steps that you can take immediately to truly benefit from moving to the cloud.
Blue Chip provides data protection and business continuity solutions to help organizations improve IT performance and overcome challenges. Their Secure Vault solution offers online backup storage with encryption and retention policies. For disaster recovery, they can replicate backups to a virtualization platform in a secure datacenter. Customers should understand their specific backup needs and compliance requirements to create an effective mix of in-house technologies and third-party solutions for backup, high availability, and disaster recovery.
The presentation discussed IBM's data center consolidation and relocation services. It highlighted how IBM uses a structured methodology with standardized tools and processes to migrate applications, data, and IT equipment between data centers while minimizing risk and disruption for end users. The presentation also provided an example of how IBM helped a telecommunications firm seamlessly relocate to a new data center without any outages. Key steps included accurate discovery of infrastructure dependencies and addressing unsupported environments in advance.
Moving Your Data Center: Keys to planning a successful data center migrationData Cave
The document discusses key considerations for planning a successful data center migration. It identifies three main areas to focus on: 1) Deciding whether to replicate the existing infrastructure or create something new, noting the tradeoffs of each approach. 2) Carefully planning the logistics of moving equipment and finding experienced help. 3) Anticipating challenges and having contingency plans, and getting buy-in from management and other stakeholders. Thorough preparation from multiple angles can help ensure a smoother transition.
The document discusses the importance of disaster recovery planning and outlines some key considerations and options for disaster recovery. It notes that many organizations do not fully appreciate the importance of disaster recovery planning until after a disaster occurs. It also highlights that disaster recovery planning requires determining critical systems, data retention policies, recovery time objectives, and recovery point objectives. The document then describes two disaster recovery options from Expedient: SAN-to-SAN replication that replicates data between Expedient data centers, and host-based replication that replicates from a customer's hardware to an Expedient data center.
Forum IT provides a comprehensive portfolio of managed IT and cloud solutions to businesses. This includes cloud services like email hosting, file storage, backup and disaster recovery. They also offer hybrid cloud solutions and help businesses transition to the cloud. Forum can fully manage a business's IT infrastructure through outsourced managed IT services that include network management, desktop support, and server maintenance. The goal is to take the hassle of managing IT away from businesses and allow them to focus on their core operations.
Update Your Disaster Recovery Plans with VirtualizationJason Dea
This document discusses the need for disaster recovery plans and how virtualization can help update those plans. It notes that downtime from disasters costs businesses billions each year. Virtualization allows businesses to consolidate their recovery solutions by replicating workloads into offline virtual machines that can be failed over with one click for fast recovery. The document promotes PlateSpin Protect and PlateSpin Forge products which allow backups to virtual machines and virtual disaster recovery hardware. It provides examples of how these products provided cost savings and recovery benefits to customers.
Prescriptive Cloud Services for the Future Ready EnterpriseDell World
In today’s ever-changing, software-defined world, matching workloads to the right cloud solutions is incredibly challenging. Failure to do so can add complexity and lead to excessive spend on suboptimal cloud services. At this panel of Dell Cloud providers and customers, you will discover how our worldwide partnerships and in-depth expertise help organizations become future ready, optimizing cloud costs and workloads. You'll learn how our prescriptive cloud services have helped reduce risk and get the most of out of cloud investments. Regardless of geographic location or workload type, Dell can help you plan for your unique cloud future.
Doing More with Less: Product Features, Strategies, and Ideas to WeatherSolarWinds
To download a free 30-day trial of any SolarWinds Products: http://www.solarwinds.com/downloads/
Watch this webcast: http://www.solarwinds.com/resources/webcasts/doing-more-with-less.html
Your agency or department is probably facing the tightest budget ever and while budgets are decreasing, demands only continue to increase. The only solution? Do more with less. In this webinar we will cover ideas, strategies, and product features designed to help you get the most from your IT investment.
In this presentation, CloudSmartz presented the Buffalo, NY Region of CIO and IT Executives recent trends on disaster recovery and business resilience.
This was great opportunity to learn and discuss new technologies on how you can maintain control of your data and have the flexibility you want over your environment:
• Defining critical applications for Disaster Recovery & Business Continuity
• Disaster Recovery approaches within the secure cloud environment
• Security, Control and Flexibility at your fingertips
• Reduce disaster recovery costs and gain continuous storage access
Business resilience is the ability an organization has to quickly adapt to disruptions while maintaining continuous business operations and safeguarding people, assets and overall brand equity.
This document discusses data center consolidation as a key strategy for IT cost cutting. It notes that 69% of IT costs come from operations and maintenance of existing systems, and that consolidating data centers can reduce these costs by decreasing the number of data centers, servers, software licenses, and power usage. The document recommends migrating to virtualized hardware and cloud platforms as part of consolidation efforts to further reduce costs, while also implementing strategic disaster recovery functionality. It emphasizes planning application migrations carefully to avoid issues that could extend timelines or budgets.
We’ve all heard it before: cloud computing can save you so much money!
But the question is where are these savings occurring? When businesses work with a cloud provider, they will see many existing costs transfer over. While some of the savings are pretty obvious, others might surprise you. Thanks to the cloud, organizations can focus on developing their business while also cutting major costs. It’s the basic concept of getting more for less.
Let’s take a look at how the cloud saves you money.
Transitioning to the Cloud: Implications for Reliability, Redundancy & Recove...RightScale
This document summarizes a panel discussion on transitioning to the cloud and implications for reliability, redundancy, and recoverability. The panel discusses common cloud projects like web applications and backup. Managing complexity, automation, and portability between clouds are key challenges. RightScale and Zmanda present cloud management platforms to automate provisioning and backup across multiple cloud vendors. Customers need skills in cloud application architectures and automation to benefit from cloud offerings.
Scalability is one of the most popular and beneficial features of cloud computing.
When you move scaling into the cloud, you experience an enormous amount of flexibility that saves both money and time. When demand changes based on season, projects or growth, it’s easy to accommodate the new load. As things level out again, you can scale down accordingly.
Learn about the different types of scaling in the cloud.
Even though users and application owners are demanding it, the Always-On Data Center seems unrealistic to most IT professionals. Overcoming the cost and complexity of an Always-On environment while delivering consistent results is almost too much to ask. But the reality is that data centers of all sizes can affordably meet this expectation. The Always-On environment requires a holistic approach, counting on a highly virtualized infrastructure, flexible data protection software and purpose built protection storage.
Listen in as experts from Storage Switzerland, Veeam and ExaGrid architect a data availability and protection infrastructure that can meet and even exceed the Always-On expectations of an Always-On organization.
This document provides an overview and sales approach for selling virtualization solutions to small and mid-sized businesses (SMBs). It outlines that 1/3 of SMBs have started virtualizing and 50% plan to in the next 12 months. The presentation covers how virtualization can increase productivity, availability, and reduce costs. It introduces SMB-focused virtualization packages from VMware and handles common objections regarding VMware versus Microsoft and open source solutions.
Business Continuity In The Cloud, FirehostInternet World
The document discusses business continuity and disaster recovery in the cloud. It notes that approximately 40% of organizations still use tape backup, though cloud solutions are becoming more popular. The cloud provides flexibility, lean deployment models, and performance that allows for affordable business continuity for mid-sized enterprises. Specifically, the cloud allows environments to be spun up quickly on demand and then scaled up or down as needed. It also reduces infrastructure requirements through techniques like DNS management and geo-IP routing for local performance.
Complete Data Protection with Corp IT Group Recovery CloudDerek Williams
The document discusses complete data protection solutions from Corp IT Group. It describes the threats to business data from disasters, user errors, and equipment failures. It then outlines Corp IT Group's cloud backup and Recovery Cloud solutions which can restore access to critical business data within minutes rather than days if a server crashes, protecting companies from downtime costs. The Corp IT Group approach provides hybrid cloud protection, easy management of local and cloud backups, secure data centers, and business-grade features.
You data center is constantly becoming more complicated. The proliferation of virtualization has added an all-new layer of complexity to the picture. But there's a better way: New techniques, new technologies, and new solutions exist not only to make data protection easier, faster, and more reliable but also better to integrate the independent tasks of physical and virtual machine protection.
The Just Switch It program provides partners with resources to help customers upgrade their core network infrastructures through simplified migration and upsell offers to Cisco's newest switching and wireless solutions. It offers deeper discounts and product bundles to increase partner profits. Targeted data helps partners identify customers ready to upgrade. Smart services provide network insights to drive technology migration and recurring service revenue. Marketing campaigns promote migrating to Cisco's latest campus and data center switching and wireless portfolios.
The document summarizes virtualization opportunities for small and mid-sized businesses (SMBs) using VMware solutions. It outlines that 1/3 of SMBs have started virtualizing, with 50% planning to in the next 12 months. VMware has 3x the market share of its nearest competitor for SMBs. The document discusses VMware's SMB packaging and pricing, and provides tips on presenting virtualization to customers by highlighting benefits like increased productivity, availability, and cost savings. It also addresses common customer objections and goals for 2011 sales and projects.
How do we make the most out of a QBR that can define the tone of your customer relationships for the next 3 months? The key: delivering on what you have promised & demonstrate key value takeaways.
Customer Success Quarterly Business Review (QBR) TemplateSkilljar
This document summarizes the agenda and key discussion points from a quarterly business review meeting between a customer success manager and a client company. The agenda covered metrics on course registrations and completions, user engagement data, new and upcoming product features, the client's training roadmap, and open questions. The manager provided recommendations to customize the client's course catalog and certificates and discussed integrating the learning platform with Salesforce.
The presentation discussed IBM's data center consolidation and relocation services. It highlighted how IBM uses a structured methodology with standardized tools and processes to migrate applications, data, and IT equipment between data centers while minimizing risk and disruption for end users. The presentation also provided an example of how IBM helped a telecommunications firm seamlessly relocate to a new data center without any outages. Key steps included accurate discovery of infrastructure dependencies and addressing unsupported environments in advance.
Moving Your Data Center: Keys to planning a successful data center migrationData Cave
The document discusses key considerations for planning a successful data center migration. It identifies three main areas to focus on: 1) Deciding whether to replicate the existing infrastructure or create something new, noting the tradeoffs of each approach. 2) Carefully planning the logistics of moving equipment and finding experienced help. 3) Anticipating challenges and having contingency plans, and getting buy-in from management and other stakeholders. Thorough preparation from multiple angles can help ensure a smoother transition.
The document discusses the importance of disaster recovery planning and outlines some key considerations and options for disaster recovery. It notes that many organizations do not fully appreciate the importance of disaster recovery planning until after a disaster occurs. It also highlights that disaster recovery planning requires determining critical systems, data retention policies, recovery time objectives, and recovery point objectives. The document then describes two disaster recovery options from Expedient: SAN-to-SAN replication that replicates data between Expedient data centers, and host-based replication that replicates from a customer's hardware to an Expedient data center.
Forum IT provides a comprehensive portfolio of managed IT and cloud solutions to businesses. This includes cloud services like email hosting, file storage, backup and disaster recovery. They also offer hybrid cloud solutions and help businesses transition to the cloud. Forum can fully manage a business's IT infrastructure through outsourced managed IT services that include network management, desktop support, and server maintenance. The goal is to take the hassle of managing IT away from businesses and allow them to focus on their core operations.
Update Your Disaster Recovery Plans with VirtualizationJason Dea
This document discusses the need for disaster recovery plans and how virtualization can help update those plans. It notes that downtime from disasters costs businesses billions each year. Virtualization allows businesses to consolidate their recovery solutions by replicating workloads into offline virtual machines that can be failed over with one click for fast recovery. The document promotes PlateSpin Protect and PlateSpin Forge products which allow backups to virtual machines and virtual disaster recovery hardware. It provides examples of how these products provided cost savings and recovery benefits to customers.
Prescriptive Cloud Services for the Future Ready EnterpriseDell World
In today’s ever-changing, software-defined world, matching workloads to the right cloud solutions is incredibly challenging. Failure to do so can add complexity and lead to excessive spend on suboptimal cloud services. At this panel of Dell Cloud providers and customers, you will discover how our worldwide partnerships and in-depth expertise help organizations become future ready, optimizing cloud costs and workloads. You'll learn how our prescriptive cloud services have helped reduce risk and get the most of out of cloud investments. Regardless of geographic location or workload type, Dell can help you plan for your unique cloud future.
Doing More with Less: Product Features, Strategies, and Ideas to WeatherSolarWinds
To download a free 30-day trial of any SolarWinds Products: http://www.solarwinds.com/downloads/
Watch this webcast: http://www.solarwinds.com/resources/webcasts/doing-more-with-less.html
Your agency or department is probably facing the tightest budget ever and while budgets are decreasing, demands only continue to increase. The only solution? Do more with less. In this webinar we will cover ideas, strategies, and product features designed to help you get the most from your IT investment.
In this presentation, CloudSmartz presented the Buffalo, NY Region of CIO and IT Executives recent trends on disaster recovery and business resilience.
This was great opportunity to learn and discuss new technologies on how you can maintain control of your data and have the flexibility you want over your environment:
• Defining critical applications for Disaster Recovery & Business Continuity
• Disaster Recovery approaches within the secure cloud environment
• Security, Control and Flexibility at your fingertips
• Reduce disaster recovery costs and gain continuous storage access
Business resilience is the ability an organization has to quickly adapt to disruptions while maintaining continuous business operations and safeguarding people, assets and overall brand equity.
This document discusses data center consolidation as a key strategy for IT cost cutting. It notes that 69% of IT costs come from operations and maintenance of existing systems, and that consolidating data centers can reduce these costs by decreasing the number of data centers, servers, software licenses, and power usage. The document recommends migrating to virtualized hardware and cloud platforms as part of consolidation efforts to further reduce costs, while also implementing strategic disaster recovery functionality. It emphasizes planning application migrations carefully to avoid issues that could extend timelines or budgets.
We’ve all heard it before: cloud computing can save you so much money!
But the question is where are these savings occurring? When businesses work with a cloud provider, they will see many existing costs transfer over. While some of the savings are pretty obvious, others might surprise you. Thanks to the cloud, organizations can focus on developing their business while also cutting major costs. It’s the basic concept of getting more for less.
Let’s take a look at how the cloud saves you money.
Transitioning to the Cloud: Implications for Reliability, Redundancy & Recove...RightScale
This document summarizes a panel discussion on transitioning to the cloud and implications for reliability, redundancy, and recoverability. The panel discusses common cloud projects like web applications and backup. Managing complexity, automation, and portability between clouds are key challenges. RightScale and Zmanda present cloud management platforms to automate provisioning and backup across multiple cloud vendors. Customers need skills in cloud application architectures and automation to benefit from cloud offerings.
Scalability is one of the most popular and beneficial features of cloud computing.
When you move scaling into the cloud, you experience an enormous amount of flexibility that saves both money and time. When demand changes based on season, projects or growth, it’s easy to accommodate the new load. As things level out again, you can scale down accordingly.
Learn about the different types of scaling in the cloud.
Even though users and application owners are demanding it, the Always-On Data Center seems unrealistic to most IT professionals. Overcoming the cost and complexity of an Always-On environment while delivering consistent results is almost too much to ask. But the reality is that data centers of all sizes can affordably meet this expectation. The Always-On environment requires a holistic approach, counting on a highly virtualized infrastructure, flexible data protection software and purpose built protection storage.
Listen in as experts from Storage Switzerland, Veeam and ExaGrid architect a data availability and protection infrastructure that can meet and even exceed the Always-On expectations of an Always-On organization.
This document provides an overview and sales approach for selling virtualization solutions to small and mid-sized businesses (SMBs). It outlines that 1/3 of SMBs have started virtualizing and 50% plan to in the next 12 months. The presentation covers how virtualization can increase productivity, availability, and reduce costs. It introduces SMB-focused virtualization packages from VMware and handles common objections regarding VMware versus Microsoft and open source solutions.
Business Continuity In The Cloud, FirehostInternet World
The document discusses business continuity and disaster recovery in the cloud. It notes that approximately 40% of organizations still use tape backup, though cloud solutions are becoming more popular. The cloud provides flexibility, lean deployment models, and performance that allows for affordable business continuity for mid-sized enterprises. Specifically, the cloud allows environments to be spun up quickly on demand and then scaled up or down as needed. It also reduces infrastructure requirements through techniques like DNS management and geo-IP routing for local performance.
Complete Data Protection with Corp IT Group Recovery CloudDerek Williams
The document discusses complete data protection solutions from Corp IT Group. It describes the threats to business data from disasters, user errors, and equipment failures. It then outlines Corp IT Group's cloud backup and Recovery Cloud solutions which can restore access to critical business data within minutes rather than days if a server crashes, protecting companies from downtime costs. The Corp IT Group approach provides hybrid cloud protection, easy management of local and cloud backups, secure data centers, and business-grade features.
You data center is constantly becoming more complicated. The proliferation of virtualization has added an all-new layer of complexity to the picture. But there's a better way: New techniques, new technologies, and new solutions exist not only to make data protection easier, faster, and more reliable but also better to integrate the independent tasks of physical and virtual machine protection.
The Just Switch It program provides partners with resources to help customers upgrade their core network infrastructures through simplified migration and upsell offers to Cisco's newest switching and wireless solutions. It offers deeper discounts and product bundles to increase partner profits. Targeted data helps partners identify customers ready to upgrade. Smart services provide network insights to drive technology migration and recurring service revenue. Marketing campaigns promote migrating to Cisco's latest campus and data center switching and wireless portfolios.
The document summarizes virtualization opportunities for small and mid-sized businesses (SMBs) using VMware solutions. It outlines that 1/3 of SMBs have started virtualizing, with 50% planning to in the next 12 months. VMware has 3x the market share of its nearest competitor for SMBs. The document discusses VMware's SMB packaging and pricing, and provides tips on presenting virtualization to customers by highlighting benefits like increased productivity, availability, and cost savings. It also addresses common customer objections and goals for 2011 sales and projects.
How do we make the most out of a QBR that can define the tone of your customer relationships for the next 3 months? The key: delivering on what you have promised & demonstrate key value takeaways.
Customer Success Quarterly Business Review (QBR) TemplateSkilljar
This document summarizes the agenda and key discussion points from a quarterly business review meeting between a customer success manager and a client company. The agenda covered metrics on course registrations and completions, user engagement data, new and upcoming product features, the client's training roadmap, and open questions. The manager provided recommendations to customize the client's course catalog and certificates and discussed integrating the learning platform with Salesforce.
The document provides an executive summary and performance dashboard for Q1 2010 for LOB 1 and LOB 2. Key highlights include gradually improving close rates for LOB 1 nesting between 24-25%. LOB 2 launched in February 2010 and had higher cancellation rates for earlier waves despite client support. Action plans are outlined to improve metrics like AHT, QA scores, and attrition rates.
The document outlines the agenda for a quarterly business review meeting. It includes sections to discuss wins and positive metrics, areas still needing improvement, progress on joint goals, short-term goals for the next 1-3 months, long-term goals for the next 3-6 months, new products and features in development, and getting feedback from the customer on where the company's product stands currently and for renewal. The meeting aims to review performance, identify opportunities, and make plans to further goals.
How to Develop a Quarterly Business ReviewGainsight
The most successful Enterprise SaaS companies know that growing revenue only through new customer acquisition is the less efficient way to scale. Rather, they understand that growing revenue within your existing customer base - through up-sells, cross-sells, and expanded use - is the most profitable way to scale.
In fact, Enterprise SaaS companies that grow revenue - and company valuation - by expanding revenue within their existing customer base also know the key to making this work is to focus on - and operationalize - Customer Success.
This presentation - How to Develop a Quarterly Business Review - is from Pulse 2014, the biggest Customer Success industry event ever and included panelists from Gild, Box, Zuora, Workday
This is a Quarterly Business Review Template to be used by Customer Success Management organizations.
One of the most important activities your Customer Success Managers (CSMs) will perform is the Quarterly Business Review (QBR).
QBRs are sometimes known by different names – Business Reviews or Executive Business Reviews – but no matter what they’re called, they’re incredibly important and the agenda and flow are largely going to fall on the CSM, so it’s critical to help them prepare for, and perform QBRs, the right way.
The most successful Enterprise SaaS companies know that growing revenue only through new customer acquisition is the less efficient way to scale. Rather, they understand that growing revenue within your existing customer base - through up-sells, cross-sells, and expanded use - is the most profitable way to scale.
In fact, Enterprise SaaS companies that grow revenue - and company valuation - by expanding revenue within their existing customer base also know the key to making this work is to focus on - and operationalize - Customer Success.
Use this Quarterly Business Review template to help engage your customer in a meaningful dialogue about their success using your product. Specifically designed for SaaS providers, this QBR template has all the slides you need to summarize your customer's use of your product and tie that back to their overall goals. The template is easily customized and has everything you need from the agenda to goal setting, outstanding items, tracking against metrics, health scores, activity scores and even NPS scores.
Jim Roysdon is the owner of Aureus IT Solutions, a company that provides IT support for small businesses. He has over 20 years of IT experience. Aureus offers disaster planning and business continuity solutions to help businesses avoid downtime and data loss from disasters. These solutions include backing up data to an on-site device and cloud servers so businesses can access their files and systems remotely if their primary location is unavailable. The solutions can restore systems in seconds rather than hours or days with traditional backup methods. Aureus' services help small businesses reduce their overall IT costs and risks from downtime compared to maintaining IT support in-house.
- More data is being created and stored every year, increasing the value of business data but also the risk of losing it through disasters, failures, breaches or viruses.
- Small businesses are at greater risk of data loss and downtime than larger businesses as they have fewer resources to prevent or recover from these incidents. Losing data can force small businesses to close within a year.
- Having a backup and disaster recovery solution is essential for businesses to avoid costs from downtime and data loss. It protects data, meets compliance needs, and ensures the business can continue operating even during a disaster.
vRescue is a disaster recovery and business continuity solution for small and medium organizations that relies on virtualization technology to provide off-site backups and high availability failover of critical systems and data. It aims to provide affordable disaster recovery with 24/7 support, quick recovery time objectives of 1 hour or less, and scalable storage. This helps small businesses avoid downtime from disasters and ensures their critical applications and data are protected and accessible from any location.
Bilcare Ltd.
shrinking Backup Data by more than 90 Percent with solutions from symantec Bilcare is a full-service pharmaceutical development company headquartered in Pune, India, with offices and manufacturing facilities spread across 4 continents in the globe. To centralize data protection and enable efficient, WAN-based backups from remote locations, it turned to solutions from Symantec. Results include a 91 to 94 percent reduction in overall backup data with deduplication and compression, sixfold faster recoveries with disk-to-disk backups, a twofold improvement in backup and restore success rates, and a 96 percent reduction in storage management time.
Shrinking Backup Data by More Than 90 Percent with Solutions from SymantecBilcareltd
Bilcare Ltd. is a pharmaceutical development company with locations across 4 continents. They centralized their data protection with Symantec solutions which reduced their backup data by 91-94% through deduplication and compression. This also led to six times faster recoveries from disk backups. Backup and restore success rates doubled. Storage management time was reduced by 96%.
The document discusses the importance of regularly backing up business data to protect against data loss. It introduces a managed backup service that automatically backs up files as frequently as every 15 minutes for less than a monthly phone bill. This service ensures data is protected by monitoring the backup software, acting immediately if issues arise, and providing detailed monthly reports. The key benefits outlined are low cost, peace of mind from expert management, reduced operating costs, safeguarded information, business continuity, increased productivity and decreased downtime.
The document discusses disaster recovery (DR) strategies and introduces the Quorum onQ solution. It begins by looking at common approaches to DR like traditional backup and recovery, cloud backup, and replicated datacenters. Each approach has considerations around restore times, bandwidth limitations, and complexity. The document advocates for a modern DR solution that provides full confidence in high availability, DR and failover/failback processes. It then introduces the Quorum onQ solution which features one-click recovery of physical or virtual servers, storage-transparent backups, and fast recovery of data and applications through ready-to-run clones.
7 Benefits Of QuickBooks EnterPrise HostingSouraj Sarkar
QuickBooks Enterprise is an accounting solution that is trusted by enterprises globally. From inventory management to sales tax filing, this version of QuickBooks has a lot to offer.
With the cloud, the offerings of QuickBooks Enterprise increase manifolds as the advantages of cloud add up as well.
So, here are the benefits of cloud-hosted QuickBooks Enterprise.
This document discusses the importance of data backups for businesses. It notes that many small businesses lack formal backup procedures or have inadequate disaster recovery plans. This puts them at risk of lost revenue and even closure if data is lost. The document provides recommendations for implementing automated and centralized backup solutions that protect important data files regularly through techniques like disk-based backups, deduplication, and cloud storage. Regular backups are crucial for businesses to avoid potential financial losses from data loss or system failures.
Veeam Availability for the Always-On EnterpriseArnaud PAIN
The document discusses the need for modern data centers to have always-available, reliable backup solutions due to 24/7 operations and no tolerance for downtime. It presents Veeam's availability suite as a solution that provides high-speed recovery, data loss avoidance, verified recoverability, leveraged backup data, and complete visibility compared to legacy backup systems. The document also summarizes new features in Veeam v9 including enhanced replication, automated recoverability testing, and integration with EMC storage.
Acroknight the Caribbean Data Backup solution presentation October 2013Steven Williams
Acroknight is an automated online backup service which has been designed to be extremely easy to use, and with extensive management and reporting features for technology re-sellers or business customers.
With support for PC and Server backups, in-built support for common applications like Outlook, Exchange Server, SQL Server, SharePoint & MySQL, and the ability to interoperate between various operating systems, Acroknight can effectively power your Online Backup Services, however large…or small!
10.27.2015 Webinar: All Apps Are Not Created EqualServerCentral
This document discusses the need for business continuity and disaster recovery plans. It provides statistics showing that the majority of small and medium businesses do not have recovery plans, and outlines the costs of downtime if disasters occur. It also shows recovery time objectives and solutions for different application types, with email and security/compliance applications needing the shortest recovery times. The document promotes the services of ServerCentral and poses questions for readers to consider about their backup, replication and disaster recovery needs.
This document outlines an agenda for a virtual wine tasting event that will discuss moving financial systems to the cloud. It will include a poll, introductions, presentations on cloud ERP options from Sage Intacct and Sage Cloud Hosting. Customer case studies will highlight the benefits clients experienced from moving to Sage Intacct and cloud hosting including increased efficiency, cost savings, mobility, and scalability. The event will conclude with a virtual wine tasting.
Join us for our free presentation where we'll explore how to protect your Microsoft Dynamics GP and Infrastructure 365 by leveraging Backup and Disaster Recovery tools in Microsoft Azure. A must see if you are an infrastructure 365 or GP customer!
During the session, you will see:
Basic must-haves to protect your data
Common pitfalls to avoid
Azure tools to assist with protecting your data
Data backup
Site Recovery
Features and scenarios
Webinar: The Three New Requirements of Unstructured Data ProtectionStorage Switzerland
Can your backup deliver? Join Storage Switzerland and Aparavi for this on demand webinar where they discuss the unstructured data problem, why legacy solutions fall short and the three key capabilities that modern unstructured data protection solutions must deliver so that organizations can extract maximum value from their unstructured data investment.
Backup & Disaster Recovery for Business Owners & DirectorsLucy Denver
This document provides information on backup and disaster recovery strategies for business owners. It discusses the importance of regularly testing backups to ensure they are working properly. Nearly half of disaster recovery tests fail, demonstrating the need for proper testing. The document also emphasizes that having backups is not the same as having a disaster recovery plan to restore essential systems if compromised. It notes that losing data for even a short time can cost businesses thousands and risk their survival, making backup and disaster recovery strategies crucial investments.
This document discusses disaster recovery planning and provides an overview of key concepts:
1) Disaster recovery planning (DRP) involves planning and implementing procedures to allow essential systems to continue operating if disrupted for an extended period. It is driven by risk management and business continuity planning.
2) Business continuity planning (BCP) creates a logistical plan for how an organization will recover critical functions within a set time after a disaster.
3) A business impact analysis determines critical business functions to prioritize restoring, such as financial systems, HR/payroll, and IT infrastructure. DRP outlines the systems, services, and mediums needed to restore these functions within targeted timelines.
Justifying Capacity Management Efforts with Provable and Positive ROIPrecisely
You are already spending time and money to handle the critical need to manage systems capacity, performance and planning. But, are you spending wisely? Are you getting the level of results from your investment that you really need? Can you prove it?
Having underutilized or idle resources can be just as harmful to your business as not having enough processing capacity or network bandwidth. Failure to do effective Capacity Planning becomes clearly visible to your customers, especially your internal customers.
The good news is that the return on investment of implementing capacity management and capacity planning is most definitely positive and provable, both in terms of tangible monetary value and in some less tangible but no-less-valuable benefits.
View this webinar on-demand and learn:
• The core requirements that need to be part of your capacity management tools
• Tangible Return on Investment opportunities you can expect to realize
• What some of the non-tangible benefits from Capacity Management are
• Ways to demonstrate these benefits to your company
Backup and Disaster Recovery for Business Owners and DirectorsLucy Denver
An essential guide to the top Cyber Scams of 2016 and why having a Backup and Disaster Recovery strategy that works is vital to your business. Learn the top questions you need to ask your IT team or provider about your current BUDR setup with this easy-to-follow presentation from AAG Systems.
Similar to How a Business Continuity Solution can save your company (20)
We give you 3 scenarios of how a proper Business Continuity solution can work for you: 1. Normal Situation 2. Server goes down 3. Fire/Flood at the office
These slides will guide you on how to best protect your company's sensitive data from unexpected crises or disasters. You should always be ready for anything! Visit us at www.quick-backup-recovery.com
The document provides 5 key security measures for small businesses to implement: 1) Require strong, unique passwords that are changed regularly for all employee accounts. 2) Install antivirus and malware protection software on all computers. 3) Ensure all software and applications are continuously updated. 4) Implement a firewall to control incoming and outgoing internet traffic. 5) Educate employees about security best practices like avoiding suspicious emails or websites.
The document traces the evolution of ERP systems from centralized computing systems in the 1960s to modern cloud-based ERP as a service solutions. Early MRP systems focused on inventory management and manufacturing requirements planning. ERP systems first emerged in the 1980s integrating multiple business processes across functions. Into the 2000s, ERP systems expanded with additional modules and became accessible as a service for small and medium enterprises.
What is EDI Communication and how can a company get started exchanging documents with a new Trading Partner via EDI? Learn all you need to know about EDI here.
Visit www.edi2xml.com today for more info!
The document provides 6 tips for improving productivity: 1) Prioritize tasks and only take on what is most important, 2) Create a to-do list the night before to stay organized, 3) Block out distractions like social media that waste time, 4) Use productivity apps to stay on task and manage schedules, 5) Schedule breaks throughout the day to recharge, 6) Self-evaluate daily productivity and ways to improve.
Learn the causes and effects of business downtime, in time of disaster, and how you can prevent this from happening with a Business Continuity Solution. Visit http://www.quick-backup-recovery.com
An ERP system can personalize customer experiences by integrating all business data into one database. This allows orders to be processed quickly and companies to respond flexibly to customer needs. Putting customer data and behaviors into the ERP system can improve their experience. The document argues that an ERP system is essential for managing business processes internally and externally, and communicating effectively with customers, suppliers, and partners. It asserts that customers want convenient, fast, and accurate ordering and processing to build trust in the business. An integrated ERP solution is said to deliver on these priorities through automated order processing and reduced errors.
How are Lilac French Bulldogs Beauty Charming the World and Capturing Hearts....Lacey Max
“After being the most listed dog breed in the United States for 31
years in a row, the Labrador Retriever has dropped to second place
in the American Kennel Club's annual survey of the country's most
popular canines. The French Bulldog is the new top dog in the
United States as of 2022. The stylish puppy has ascended the
rankings in rapid time despite having health concerns and limited
color choices.”
3 Simple Steps To Buy Verified Payoneer Account In 2024SEOSMMEARTH
Buy Verified Payoneer Account: Quick and Secure Way to Receive Payments
Buy Verified Payoneer Account With 100% secure documents, [ USA, UK, CA ]. Are you looking for a reliable and safe way to receive payments online? Then you need buy verified Payoneer account ! Payoneer is a global payment platform that allows businesses and individuals to send and receive money in over 200 countries.
If You Want To More Information just Contact Now:
Skype: SEOSMMEARTH
Telegram: @seosmmearth
Gmail: seosmmearth@gmail.com
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
Easily Verify Compliance and Security with Binance KYCAny kyc Account
Use our simple KYC verification guide to make sure your Binance account is safe and compliant. Discover the fundamentals, appreciate the significance of KYC, and trade on one of the biggest cryptocurrency exchanges with confidence.
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdfthesiliconleaders
In the recent edition, The 10 Most Influential Leaders Guiding Corporate Evolution, 2024, The Silicon Leaders magazine gladly features Dejan Štancer, President of the Global Chamber of Business Leaders (GCBL), along with other leaders.
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
The Genesis of BriansClub.cm Famous Dark WEb PlatformSabaaSudozai
BriansClub.cm, a famous platform on the dark web, has become one of the most infamous carding marketplaces, specializing in the sale of stolen credit card data.
Discover timeless style with the 2022 Vintage Roman Numerals Men's Ring. Crafted from premium stainless steel, this 6mm wide ring embodies elegance and durability. Perfect as a gift, it seamlessly blends classic Roman numeral detailing with modern sophistication, making it an ideal accessory for any occasion.
https://rb.gy/usj1a2
Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...my Pandit
Dive into the steadfast world of the Taurus Zodiac Sign. Discover the grounded, stable, and logical nature of Taurus individuals, and explore their key personality traits, important dates, and horoscope insights. Learn how the determination and patience of the Taurus sign make them the rock-steady achievers and anchors of the zodiac.
Digital Marketing with a Focus on Sustainabilitysssourabhsharma
Digital Marketing best practices including influencer marketing, content creators, and omnichannel marketing for Sustainable Brands at the Sustainable Cosmetics Summit 2024 in New York
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a curated compilation of PowerPoint diagrams and templates designed to illustrate 20 different digital transformation frameworks and models. These frameworks are based on recent industry trends and best practices, ensuring that the content remains relevant and up-to-date.
Key highlights include Microsoft's Digital Transformation Framework, which focuses on driving innovation and efficiency, and McKinsey's Ten Guiding Principles, which provide strategic insights for successful digital transformation. Additionally, Forrester's framework emphasizes enhancing customer experiences and modernizing IT infrastructure, while IDC's MaturityScape helps assess and develop organizational digital maturity. MIT's framework explores cutting-edge strategies for achieving digital success.
These materials are perfect for enhancing your business or classroom presentations, offering visual aids to supplement your insights. Please note that while comprehensive, these slides are intended as supplementary resources and may not be complete for standalone instructional purposes.
Frameworks/Models included:
Microsoft’s Digital Transformation Framework
McKinsey’s Ten Guiding Principles of Digital Transformation
Forrester’s Digital Transformation Framework
IDC’s Digital Transformation MaturityScape
MIT’s Digital Transformation Framework
Gartner’s Digital Transformation Framework
Accenture’s Digital Strategy & Enterprise Frameworks
Deloitte’s Digital Industrial Transformation Framework
Capgemini’s Digital Transformation Framework
PwC’s Digital Transformation Framework
Cisco’s Digital Transformation Framework
Cognizant’s Digital Transformation Framework
DXC Technology’s Digital Transformation Framework
The BCG Strategy Palette
McKinsey’s Digital Transformation Framework
Digital Transformation Compass
Four Levels of Digital Maturity
Design Thinking Framework
Business Model Canvas
Customer Journey Map
How to Implement a Real Estate CRM SoftwareSalesTown
To implement a CRM for real estate, set clear goals, choose a CRM with key real estate features, and customize it to your needs. Migrate your data, train your team, and use automation to save time. Monitor performance, ensure data security, and use the CRM to enhance marketing. Regularly check its effectiveness to improve your business.
HOW TO START UP A COMPANY A STEP-BY-STEP GUIDE.pdf46adnanshahzad
How to Start Up a Company: A Step-by-Step Guide Starting a company is an exciting adventure that combines creativity, strategy, and hard work. It can seem overwhelming at first, but with the right guidance, anyone can transform a great idea into a successful business. Let's dive into how to start up a company, from the initial spark of an idea to securing funding and launching your startup.
Introduction
Have you ever dreamed of turning your innovative idea into a thriving business? Starting a company involves numerous steps and decisions, but don't worry—we're here to help. Whether you're exploring how to start a startup company or wondering how to start up a small business, this guide will walk you through the process, step by step.
2. Quick Backup Recovery - Intelligent Business Continuity
QBR at a glance…
• A Business Continuity Solution that delivers Recovery Time
Objectives that can meet or exceed the expectations of
any business continuity plan
• QBR offers “real-time” data and machine backup
through virtualization and off-site backup to the “cloud”
• Secure Canadian Data Center
• HQ: Namtek Consulting Services
http://www.quick-backup-recovery.com
3. All Businesses Experience Disasters
How many people have experienced
these disasters?
Quick Backup Recovery - Intelligent Business Continuity
4. Quick Backup Recovery - Intelligent Business Continuity
…Or opened & clicked on an e-mail holding a Virus?
5. Quick Backup Recovery - Intelligent Business Continuity
…Or had an employee fall for something like this?
6. Quick Backup Recovery - Intelligent Business Continuity
Start Backing up your Business Data
With a Business Continuity Solution like QBR
to prevent downtime and lost data
7. Quick Backup Recovery - Intelligent Business Continuity
What are the Backup options available?
Cloud Backup Only
Local Backup Only
Hybrid Cloud Backup
9. Quick Backup Recovery - Intelligent Business Continuity
State of the Market
Cloud Only
• Cloud anxiety
• Can’t control bandwidth
• Quick restores difficult and
consume resources (time)
• BMR Scenarios – waiting for data
Temporary solution to a larger problem
10. Local Only
• Great for quick restores
• What happens if…
o The power goes out?
o The device fails?
o What if the box is gone?
Temporary solution to a larger problem
State of the Market
Quick Backup Recovery - Intelligent Business Continuity
11. Quick Backup Recovery - Intelligent Business Continuity
State of the Market
Hybrid Cloud
• The best of both worlds – closes each others’ gaps
• Easy local restores
• Offsite cloud is the salvation
when disaster strikes
• More….
12. Quick Backup Recovery - Intelligent Business Continuity
Image-based Backup vs. File-
based Backup
Image-‐‑based
File-‐‑based
Files are backed up one at a time –
sometimes errors occur & not all files are
properly backed up
The entire ‘image’ or screenshot of the
workstation or server is backed up
13. Quick Backup Recovery - Intelligent Business Continuity
Continuity is:
• Hybrid cloud-based backup
• Image-based backup
• Delivers superior
o RTO (how much downtime)
o RPO (how much data
are you willing to lose)
• Dovetails into a managed services offering
• Eliminates downtime (Virtualization)
What is “Continuity”?
14. Quick Backup Recovery - Intelligent Business Continuity
Image Based Solution Hybrid Cloud Solution
A Proper Continuity Solution
Image Based Solution
QBR is…
15. Quick Backup Recovery - Intelligent Business Continuity
Continuity is:
• Hybrid cloud-based backup
• Image-based backup
• Delivers superior
o RTO (how much downtime)
o RPO (how much data are you willing to lose)
• Eliminates downtime
• Dove tails into a managed services offering
Lets Go Back…
22. Quick Backup Recovery - Intelligent Business Continuity
Lets walk through
a real example….
Seafood processing company in Seattle, WA
- 3 seasonal offices
- 16 employees (effected by the downtime)
26. Quick Backup Recovery - Intelligent Business Continuity
RTO Calculation
• 175GB’s of data
• 16 employees
• 30 minutes between backups
• Total downtime of just 44 minutes
What is the downtime cost?
28. Quick Backup Recovery - Intelligent Business Continuity
• Cost of downtime = $495/hour
• Avg. SMB downtime = 17.82 hours/year
• Total cost for the year = $8,820.90
16 Employees, 175GB’s of data
Avg Downtime Cost/Year
29. Quick Backup Recovery - Intelligent Business Continuity
How is Business Continuity better than
Traditional Backup & Restore?
30. Quick Backup Recovery - Intelligent Business Continuity
Backup vs. Continuity
Infographic
31. Quick Backup Recovery - Intelligent Business Continuity
Days of downtime vs.
Minutes of Downtime
32. Quick Backup Recovery - Intelligent Business Continuity
Opened up for Human
Error
vs.
Automated, less touches,
ease of use
33. Quick Backup Recovery - Intelligent Business Continuity
Did it happen? vs. Proof that it did