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Stairway to Social Media
Success:
Facebook Edition
Vynette Social Media
January 20, 2015
Why Facebook?
-Refer Website Traffic
-Acquire new customers or leads
-Brand awareness in forefront of mind
-Build an engaged audience of
customers who are more likely to buy
• As of 9/14
– Daily
• 864 million daily active users
• 703 million mobile active
users
– Monthly
• 1.35 billion active users
• 1.12 billion mobile active
users
Advertising Changes-January 2015
• Organic (unpaid) reach is Dead
– Facebook users complained about ads or ad like
content.
• This came from pages they liked
– What did they complain about?
• Posts to push to a sale or install an app
• Posts to enter promotion/sweepstakes
• Posts that use the same content from ads
What can we do?
• Promote a Page or Post from Business Page
– Promote a Page or Post
• Choose demographic of audience, more options
– Boost a post
• Can only do one boost at a time-not ideal
• Fewer choices on picking audience
– Minimum budget per item is $5
Use Page Insights
• Insights Next to Page and Over Cover Photo
– Page Likes
– Post Reach
• Number of people
• Percent change from last week
– Engagements (for posts)
• Likes
• Comments
• Shares
Tips to Make Posts Interactive
• Image for ALL Posts
– No more than 25% text on image
– Put brand info on photo
– Sizes
• Post photo – 504px by 504px
• Shared link – 484px by 253px
• Video post – 504px by 295px
• Newsfeed - 472px by 394px
• Newsfeed Shared - 472px by 246px
Improve Page Likes
• Upload a small picture of yourself
– Head and shoulders, smiling, professional dress
• Cover Photo
– Representative of your business
• Business name
• Logo
– Follow the photo size guidelines
Guidelines
Ummm no.
Can’t hire a graphic artist?
• Picmonkey
– Choose collage
– Left hand margin second icon down
• chose FB cover
– Upload pictures and drag and drop into place
– Add text
– Don’t forget where things
are covered or cut off
Have a picture. Now What?
• Strategy Creation Ideas
– “Only We”…
• What makes your company distinctive?
• Why do customers love you/return?
– Entertain and Inform
– Embrace the two way conversation
– How can you stand out?
– Show Personality
Facebook as Networking
• Earn Familiarity, Trust and Create a
Relationship
• Getting Content to Spread
– Does something to include your target group
– Passionate discussion
– Reinforce a belief
– Refutes an opposing argument
– Ask for Likes and Shares
Take Home Messages
• Become familiar with your page’s insights
• Be aware how mobile devices react to content
• Specifically Target your audience
• Be Yourself. Be Genuine.
• Entertain and Inform
• Don’t expect overnight results

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Business connection1.20.15 1

  • 1. Stairway to Social Media Success: Facebook Edition Vynette Social Media January 20, 2015
  • 2. Why Facebook? -Refer Website Traffic -Acquire new customers or leads -Brand awareness in forefront of mind -Build an engaged audience of customers who are more likely to buy • As of 9/14 – Daily • 864 million daily active users • 703 million mobile active users – Monthly • 1.35 billion active users • 1.12 billion mobile active users
  • 3. Advertising Changes-January 2015 • Organic (unpaid) reach is Dead – Facebook users complained about ads or ad like content. • This came from pages they liked – What did they complain about? • Posts to push to a sale or install an app • Posts to enter promotion/sweepstakes • Posts that use the same content from ads
  • 4. What can we do? • Promote a Page or Post from Business Page – Promote a Page or Post • Choose demographic of audience, more options – Boost a post • Can only do one boost at a time-not ideal • Fewer choices on picking audience – Minimum budget per item is $5
  • 5. Use Page Insights • Insights Next to Page and Over Cover Photo – Page Likes – Post Reach • Number of people • Percent change from last week – Engagements (for posts) • Likes • Comments • Shares
  • 6. Tips to Make Posts Interactive • Image for ALL Posts – No more than 25% text on image – Put brand info on photo – Sizes • Post photo – 504px by 504px • Shared link – 484px by 253px • Video post – 504px by 295px • Newsfeed - 472px by 394px • Newsfeed Shared - 472px by 246px
  • 7. Improve Page Likes • Upload a small picture of yourself – Head and shoulders, smiling, professional dress • Cover Photo – Representative of your business • Business name • Logo – Follow the photo size guidelines
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  • 11. Can’t hire a graphic artist? • Picmonkey – Choose collage – Left hand margin second icon down • chose FB cover – Upload pictures and drag and drop into place – Add text – Don’t forget where things are covered or cut off
  • 12. Have a picture. Now What? • Strategy Creation Ideas – “Only We”… • What makes your company distinctive? • Why do customers love you/return? – Entertain and Inform – Embrace the two way conversation – How can you stand out? – Show Personality
  • 13. Facebook as Networking • Earn Familiarity, Trust and Create a Relationship • Getting Content to Spread – Does something to include your target group – Passionate discussion – Reinforce a belief – Refutes an opposing argument – Ask for Likes and Shares
  • 14. Take Home Messages • Become familiar with your page’s insights • Be aware how mobile devices react to content • Specifically Target your audience • Be Yourself. Be Genuine. • Entertain and Inform • Don’t expect overnight results