This document discusses best practices for writing professional emails and memos in the digital workplace. It provides tips for structuring emails, such as including a clear subject line, greeting, main point, and closing. It also recommends only using email for short, informal messages and attaching longer documents. Additionally, the document suggests ways to manage high email volume, such as checking emails a few times per day and applying a two-minute rule. Some email etiquette tips include softening tone, obtaining approval before forwarding, and proofreading messages carefully before sending.
The document outlines strategies for communicating negative news effectively. It discusses using direct and indirect strategies, with the indirect strategy involving opening with a buffer, then explaining reasons before revealing the bad news and closing pleasantly. The goals of negative messages are to convey empathy, maintain relations and project a professional image. Techniques include apologizing, highlighting positives, and suggesting alternatives or compromises.
The document discusses writing plans and guidelines for composing different types of positive workplace messages. It addresses the characteristics of positive messages, which tend to be routine, straightforward, help conduct business, and require solid writing skills. Common channels for positive messages include emails, memos, letters, social media, blogs, and instant messages. Business letters are still preferred for external communication, as they encourage feedback, project a favorable image, and promote future business. The document also provides templates for writing direct requests, responses, and instructions, including sections for the opening, body, and closing.
The document discusses techniques for revising writing for conciseness and clarity. It provides tips for eliminating wordiness including removing filler words and phrases, condensing long sentences, and removing redundancies. Examples are given to illustrate concise versus wordy phrasing. The document also discusses designing documents for readability using formatting techniques such as appropriate margins, typefaces, headings, lists, and white space. The overall aim is to communicate messages clearly and concisely in both writing and document design.
This document discusses persuasion techniques in the digital age. It covers how persuasion has changed with increased volume and speed of messages, more organizations engaging in persuasion, and more subtle misleading techniques. It identifies time-tested persuasion techniques like establishing credibility, tying facts to benefits, and overcoming resistance. It provides guidance on writing persuasive requests with openings to capture attention, building interest in the body, and closing to motivate action. It also discusses writing effective persuasive claims and complaints, as well as crafting persuasive messages within organizations with messages flowing both downward and upward.
This document discusses developing professionalism and interpersonal skills. It covers six dimensions of professional behavior: appearance, tolerance, honesty, reliability, collegiality, and courtesy. Developing skills like business etiquette, effective communication, and teamwork can help one gain credibility and a competitive advantage. Mastering professionalism leads to success as employers seek these soft skills. The document provides tips for skills like giving and receiving feedback, using your voice effectively, and resolving conflicts respectfully.
This document discusses skills for effective business presentations. It begins by noting that speaking skills are important for career success and are desired by employers. It then outlines different types of business presentations and emphasizes the importance of understanding your purpose and audience. The document provides tips for effectively organizing a presentation, including stating an objective, previewing main points, and summarizing. It also discusses establishing rapport with audiences and using visual aids appropriately. Finally, it covers delivery techniques for engaging audiences before, during and after a presentation.
The document discusses various types of business reports. It explains that informational reports present data without analysis or recommendations and are often routine and periodic, while analytical reports provide data, analysis, conclusions, and sometimes recommendations to persuade readers. The document also outlines typical report formats like letter, memo, and digital formats. It describes different types of headings used in reports and effective strategies for writing headings.
The document discusses the importance of preparing business proposals and reports. It defines proposals and reports, and outlines their key components and preparation steps. Proposals can be informal or formal, and have components like introductions, background on problems/purposes, plans, schedules, staffing, and budgets. Formal reports analyze findings, draw conclusions, and make recommendations; they involve determining scope, audience needs, research methods, conducting research, organizing information, and editing the report. Both secondary and primary sources should be used in gathering information for proposals and reports.
The document outlines strategies for communicating negative news effectively. It discusses using direct and indirect strategies, with the indirect strategy involving opening with a buffer, then explaining reasons before revealing the bad news and closing pleasantly. The goals of negative messages are to convey empathy, maintain relations and project a professional image. Techniques include apologizing, highlighting positives, and suggesting alternatives or compromises.
The document discusses writing plans and guidelines for composing different types of positive workplace messages. It addresses the characteristics of positive messages, which tend to be routine, straightforward, help conduct business, and require solid writing skills. Common channels for positive messages include emails, memos, letters, social media, blogs, and instant messages. Business letters are still preferred for external communication, as they encourage feedback, project a favorable image, and promote future business. The document also provides templates for writing direct requests, responses, and instructions, including sections for the opening, body, and closing.
The document discusses techniques for revising writing for conciseness and clarity. It provides tips for eliminating wordiness including removing filler words and phrases, condensing long sentences, and removing redundancies. Examples are given to illustrate concise versus wordy phrasing. The document also discusses designing documents for readability using formatting techniques such as appropriate margins, typefaces, headings, lists, and white space. The overall aim is to communicate messages clearly and concisely in both writing and document design.
This document discusses persuasion techniques in the digital age. It covers how persuasion has changed with increased volume and speed of messages, more organizations engaging in persuasion, and more subtle misleading techniques. It identifies time-tested persuasion techniques like establishing credibility, tying facts to benefits, and overcoming resistance. It provides guidance on writing persuasive requests with openings to capture attention, building interest in the body, and closing to motivate action. It also discusses writing effective persuasive claims and complaints, as well as crafting persuasive messages within organizations with messages flowing both downward and upward.
This document discusses developing professionalism and interpersonal skills. It covers six dimensions of professional behavior: appearance, tolerance, honesty, reliability, collegiality, and courtesy. Developing skills like business etiquette, effective communication, and teamwork can help one gain credibility and a competitive advantage. Mastering professionalism leads to success as employers seek these soft skills. The document provides tips for skills like giving and receiving feedback, using your voice effectively, and resolving conflicts respectfully.
This document discusses skills for effective business presentations. It begins by noting that speaking skills are important for career success and are desired by employers. It then outlines different types of business presentations and emphasizes the importance of understanding your purpose and audience. The document provides tips for effectively organizing a presentation, including stating an objective, previewing main points, and summarizing. It also discusses establishing rapport with audiences and using visual aids appropriately. Finally, it covers delivery techniques for engaging audiences before, during and after a presentation.
The document discusses various types of business reports. It explains that informational reports present data without analysis or recommendations and are often routine and periodic, while analytical reports provide data, analysis, conclusions, and sometimes recommendations to persuade readers. The document also outlines typical report formats like letter, memo, and digital formats. It describes different types of headings used in reports and effective strategies for writing headings.
The document discusses the importance of preparing business proposals and reports. It defines proposals and reports, and outlines their key components and preparation steps. Proposals can be informal or formal, and have components like introductions, background on problems/purposes, plans, schedules, staffing, and budgets. Formal reports analyze findings, draw conclusions, and make recommendations; they involve determining scope, audience needs, research methods, conducting research, organizing information, and editing the report. Both secondary and primary sources should be used in gathering information for proposals and reports.
The document outlines the communication process and best practices for business writing. It discusses the five steps in the communication process: 1) the sender has an idea, 2) encodes the message, 3) selects a channel and transmits the message, 4) the receiver decodes the message, and 5) feedback returns to the sender. It also discusses analyzing the audience and purpose of a message, employing the 3x3 writing process of prewriting, drafting, and revising, and using techniques like focusing on audience benefits and using a "you" view to engage the reader.
Compliance is key in business, and in most part itās mandatory. So if it has to be completed, it might as well be done to the best of the organisation's ability. Weāve put together a list of key factors to think about when implementing training within your organisation.
Powering E-Learning with the Enterprise YouTubeMediaPlatform
Ā
There was once a time when workplace learning was uninspiring and involved nothing more than a classroom, an instructor, and a heavy binder of content. An evolution in how training is created and delivered is changing all that.
By offering a more impactful learning experience, companies embracing the enterprise YouTube for e-learning are benefitting from a collaborative, engaged, and educated workforce. Best of all, these companies are seeing an immediate impact on their bottom line.
The chapter discusses planning for electronic commerce initiatives. It covers identifying the benefits and estimating the costs of online business projects. Key aspects include setting objectives, linking objectives to business strategies, and measuring both benefits and costs. Common objectives for e-commerce projects include increasing sales, opening new markets, and improving customer service. Costs include hardware, software, labor, and opportunity costs of foregone opportunities. The chapter also examines how online startups are evaluated and funded, typically through angel investors and venture capitalists seeking high growth. It stresses the importance of comparing estimated benefits to estimated costs when planning electronic commerce projects.
The document discusses web servers, including how they perform basic functions through client-server architectures. A web server's main job is to respond to requests from web clients using hardware, an operating system, and web server software. Dynamic content is generated through server-side scripting programs that create customized pages in response to user requests. The terms "server" can refer to different types of computers and software providing various resources over a network.
The document discusses how businesses use the internet to improve purchasing, logistics, and other support activities. It covers topics like electronic data interchange (EDI), supply chain management, outsourcing, and how businesses utilize online marketplaces and communication networks to increase efficiency and reduce costs in business-to-business transactions. The document provides details on the evolution of EDI and how internet technologies have enabled new approaches to activities like procurement, distribution, and information sharing between organizations.
The document discusses electronic commerce security and outlines topics that will be covered in the chapter, including security risks in online business and how to manage them. It explains how proper password protection, encryption, and other security measures are important for maintaining security. The chapter will cover how to create a security policy and implement security on web clients, communication channels, and web servers. It will also discuss organizations that promote computer, network, and internet security.
The document discusses several benefits of e-learning compared to traditional in-person training methods:
1) It's less expensive to produce and deliver e-learning once initial development costs are recouped, as it has no additional costs for instructors unlike synchronous training.
2) E-learning is self-paced, allowing learners to proceed through modularized material at their own schedule and pace.
3) E-learning courses can progress up to 50% faster than traditional courses by allowing learners to skip known material and focus on what they need to learn.
4) E-learning ensures a consistent message is delivered since the content does not vary between instructors like it can with in
The document provides a guide to various web 2.0 presentation tools including Powtoon, Emaze, Blendspace, Prezi, Edynco, Rawshorts, Visme, Haiku Deck, SlideDog and Sparkol. For each tool, it describes what the tool is, its benefits, advantages for education, and how to get started using the tool. The document contains 10 chapters, with each chapter focused on one specific presentation tool.
Learning is essential to any organizationās success because it improves business results,boosts productivity, and increases organizational competitiveness. Learning helps produce positive business outcomes in critical areas and at key moments in an organizationās development, such as during mergers and acquisitions, restructurings, and product launches. Outdated LMSs are holding organizations back, yet theyāre often one of the last enterprise software systems to be replaced. For some, itās seen as a cost center or simply a compliance exercise that only requires the bare minimum investment. That puts the onus on learning leaders and stakeholders to make a strong business case for upgrading. In this white paper, weāll cover:
Indications that you might need a new LMS
Benefits of a next-generation LMS
Building your LMS business case
Preparing for the transition
Training is concerned with helping people to acquire the knowledge, skills and attitudes necessary to do the work for which they are employed. It must create changed behaviour. Training today has become an integral part of any organizationās operations.
Training means changing what an employee knows, how he works, and his attitudes towards his work or his interactions with his co-workers or his supervisors.
This method of training helps the trainer to reach many people at the same time and is widely used to impart knowledge based training programmes.
The document discusses the integration of the Adobe Connect technology into an online course for university instructors. It provides demographic data about the students in the course, which is mostly female and includes various races. Adobe Connect allows for real-time collaboration and discussion between instructors and students. Based on a survey given after using Adobe Connect, both students and instructors responded positively about increased engagement and preparation. However, some technical issues were experienced with the new technology. Suggestions are provided to help other instructors effectively implement Adobe Connect in their online classrooms.
Samples of Online Learning & Assessment Materials | Circulus Education PortfolioCirculus Education
Ā
At Circulus Education, we are firm believers in making learning more fun and engaging for the learners. One of our most popular services is content development: we work with you to convert your existing teaching materials or develop them from scratch.
The end results are teaching & assessment resources that can be delivered online or in face to face sessions, fully customisable and updatable, fit for purpose, and most importantly - resources that your teachers and students will want to use!
See more of what we do at www.circulus.com.au or contact us today for a demo.
Making Blended Learning Work in Vocational Education & Training (VET)Circulus Education
Ā
Podcast: Making Blended Learning Work in VET
More and more RTOs in Australia are looking at online learning or blended learning as an effective delivery method. In this podcast, Genna-Leigh (Circulus Education) discussed the topic with Sophie Lanham (Futurum) and drew out conclusion on best practice in implementing blended learning.
Podcast recorded by Circulus Education.
www.circulus.com.au
Slides used during presentations given to Grad Ed during the weeks of September 4th and September 17th.
Resources and handout available: http://facultyedtechpd.it.fordham.edu/index.php/techshops/working-screen-to-screen/
This document discusses lessons learned from producing webinars for early educators. It notes that webinars can be a powerful and convenient way to provide professional development at scale, spanning space and time. However, interactivity is essential and must be deliberately planned through techniques like polls, questions, screen sharing, and backchannel discussions. The document also outlines how various online learning modalities like asynchronous courses, online meetings, and webinars can be blended to create deeper, more sustained professional development without the "fly-by" effect of one-time presentations. It emphasizes that what happens behind the scenes, like tracking attendee data and interest, is as important as the content presented.
The Khan Academy Revolution: Why Video First Training Is EffectiveErik Ducker
Ā
This presentation discusses how businesses need to learn from sites like Khan Academy because consumers are choosing to learn via video, but businesses are still behind.
The document outlines the plans and progress of a project launched by Bill Zunamon, Kurt Kaufmann, Kevin Hsiung, Josh Andres, and Arthur Li to develop the Speakamos website and smartphone application. The objectives are exponential user growth, developing new features and a recording service, and creating a revenue stream. So far, they have accomplished launching the website by March 3rd, beta testing, gaining Facebook likes, and interviewing translators. Next steps include social media marketing, working on the smartphone app, partnering with schools, and preparing for a business competition. Challenges include converting social media users and finding a programmer.
Compliance statement is a difficult and resource-consuming procedure, confined by acquiring and putting in a 21 cfr part 11 compliance statement. The entire system has to become assessed so when all of the parts are all linked collectively, the lab may declare its 21 CFR Part 11 compliant software.
The document discusses research and organization techniques for writing. It describes conducting both informal research like interviews and brainstorming, as well as formal research like investigating primary sources. It recommends organizing information into outlines with a main topic and subpoints. The document also discusses achieving variety in sentences, avoiding common errors, and emphasizing important ideas.
The document discusses tools for effective business communication in the 21st century workplace. It covers identifying and profiling the intended audience, considering what is important to the audience ("WIIFM" - What's In It For Me?), and using adaptive expert writing techniques like spotlighting audience benefits, using inclusive language, and employing precise vocabulary. Specific techniques are outlined, like brainstorming and outlining ideas, organizing content logically, and achieving sentence variety. The overall document provides guidance on analyzing audiences and structuring content to improve workplace communications.
The document outlines the communication process and best practices for business writing. It discusses the five steps in the communication process: 1) the sender has an idea, 2) encodes the message, 3) selects a channel and transmits the message, 4) the receiver decodes the message, and 5) feedback returns to the sender. It also discusses analyzing the audience and purpose of a message, employing the 3x3 writing process of prewriting, drafting, and revising, and using techniques like focusing on audience benefits and using a "you" view to engage the reader.
Compliance is key in business, and in most part itās mandatory. So if it has to be completed, it might as well be done to the best of the organisation's ability. Weāve put together a list of key factors to think about when implementing training within your organisation.
Powering E-Learning with the Enterprise YouTubeMediaPlatform
Ā
There was once a time when workplace learning was uninspiring and involved nothing more than a classroom, an instructor, and a heavy binder of content. An evolution in how training is created and delivered is changing all that.
By offering a more impactful learning experience, companies embracing the enterprise YouTube for e-learning are benefitting from a collaborative, engaged, and educated workforce. Best of all, these companies are seeing an immediate impact on their bottom line.
The chapter discusses planning for electronic commerce initiatives. It covers identifying the benefits and estimating the costs of online business projects. Key aspects include setting objectives, linking objectives to business strategies, and measuring both benefits and costs. Common objectives for e-commerce projects include increasing sales, opening new markets, and improving customer service. Costs include hardware, software, labor, and opportunity costs of foregone opportunities. The chapter also examines how online startups are evaluated and funded, typically through angel investors and venture capitalists seeking high growth. It stresses the importance of comparing estimated benefits to estimated costs when planning electronic commerce projects.
The document discusses web servers, including how they perform basic functions through client-server architectures. A web server's main job is to respond to requests from web clients using hardware, an operating system, and web server software. Dynamic content is generated through server-side scripting programs that create customized pages in response to user requests. The terms "server" can refer to different types of computers and software providing various resources over a network.
The document discusses how businesses use the internet to improve purchasing, logistics, and other support activities. It covers topics like electronic data interchange (EDI), supply chain management, outsourcing, and how businesses utilize online marketplaces and communication networks to increase efficiency and reduce costs in business-to-business transactions. The document provides details on the evolution of EDI and how internet technologies have enabled new approaches to activities like procurement, distribution, and information sharing between organizations.
The document discusses electronic commerce security and outlines topics that will be covered in the chapter, including security risks in online business and how to manage them. It explains how proper password protection, encryption, and other security measures are important for maintaining security. The chapter will cover how to create a security policy and implement security on web clients, communication channels, and web servers. It will also discuss organizations that promote computer, network, and internet security.
The document discusses several benefits of e-learning compared to traditional in-person training methods:
1) It's less expensive to produce and deliver e-learning once initial development costs are recouped, as it has no additional costs for instructors unlike synchronous training.
2) E-learning is self-paced, allowing learners to proceed through modularized material at their own schedule and pace.
3) E-learning courses can progress up to 50% faster than traditional courses by allowing learners to skip known material and focus on what they need to learn.
4) E-learning ensures a consistent message is delivered since the content does not vary between instructors like it can with in
The document provides a guide to various web 2.0 presentation tools including Powtoon, Emaze, Blendspace, Prezi, Edynco, Rawshorts, Visme, Haiku Deck, SlideDog and Sparkol. For each tool, it describes what the tool is, its benefits, advantages for education, and how to get started using the tool. The document contains 10 chapters, with each chapter focused on one specific presentation tool.
Learning is essential to any organizationās success because it improves business results,boosts productivity, and increases organizational competitiveness. Learning helps produce positive business outcomes in critical areas and at key moments in an organizationās development, such as during mergers and acquisitions, restructurings, and product launches. Outdated LMSs are holding organizations back, yet theyāre often one of the last enterprise software systems to be replaced. For some, itās seen as a cost center or simply a compliance exercise that only requires the bare minimum investment. That puts the onus on learning leaders and stakeholders to make a strong business case for upgrading. In this white paper, weāll cover:
Indications that you might need a new LMS
Benefits of a next-generation LMS
Building your LMS business case
Preparing for the transition
Training is concerned with helping people to acquire the knowledge, skills and attitudes necessary to do the work for which they are employed. It must create changed behaviour. Training today has become an integral part of any organizationās operations.
Training means changing what an employee knows, how he works, and his attitudes towards his work or his interactions with his co-workers or his supervisors.
This method of training helps the trainer to reach many people at the same time and is widely used to impart knowledge based training programmes.
The document discusses the integration of the Adobe Connect technology into an online course for university instructors. It provides demographic data about the students in the course, which is mostly female and includes various races. Adobe Connect allows for real-time collaboration and discussion between instructors and students. Based on a survey given after using Adobe Connect, both students and instructors responded positively about increased engagement and preparation. However, some technical issues were experienced with the new technology. Suggestions are provided to help other instructors effectively implement Adobe Connect in their online classrooms.
Samples of Online Learning & Assessment Materials | Circulus Education PortfolioCirculus Education
Ā
At Circulus Education, we are firm believers in making learning more fun and engaging for the learners. One of our most popular services is content development: we work with you to convert your existing teaching materials or develop them from scratch.
The end results are teaching & assessment resources that can be delivered online or in face to face sessions, fully customisable and updatable, fit for purpose, and most importantly - resources that your teachers and students will want to use!
See more of what we do at www.circulus.com.au or contact us today for a demo.
Making Blended Learning Work in Vocational Education & Training (VET)Circulus Education
Ā
Podcast: Making Blended Learning Work in VET
More and more RTOs in Australia are looking at online learning or blended learning as an effective delivery method. In this podcast, Genna-Leigh (Circulus Education) discussed the topic with Sophie Lanham (Futurum) and drew out conclusion on best practice in implementing blended learning.
Podcast recorded by Circulus Education.
www.circulus.com.au
Slides used during presentations given to Grad Ed during the weeks of September 4th and September 17th.
Resources and handout available: http://facultyedtechpd.it.fordham.edu/index.php/techshops/working-screen-to-screen/
This document discusses lessons learned from producing webinars for early educators. It notes that webinars can be a powerful and convenient way to provide professional development at scale, spanning space and time. However, interactivity is essential and must be deliberately planned through techniques like polls, questions, screen sharing, and backchannel discussions. The document also outlines how various online learning modalities like asynchronous courses, online meetings, and webinars can be blended to create deeper, more sustained professional development without the "fly-by" effect of one-time presentations. It emphasizes that what happens behind the scenes, like tracking attendee data and interest, is as important as the content presented.
The Khan Academy Revolution: Why Video First Training Is EffectiveErik Ducker
Ā
This presentation discusses how businesses need to learn from sites like Khan Academy because consumers are choosing to learn via video, but businesses are still behind.
The document outlines the plans and progress of a project launched by Bill Zunamon, Kurt Kaufmann, Kevin Hsiung, Josh Andres, and Arthur Li to develop the Speakamos website and smartphone application. The objectives are exponential user growth, developing new features and a recording service, and creating a revenue stream. So far, they have accomplished launching the website by March 3rd, beta testing, gaining Facebook likes, and interviewing translators. Next steps include social media marketing, working on the smartphone app, partnering with schools, and preparing for a business competition. Challenges include converting social media users and finding a programmer.
Compliance statement is a difficult and resource-consuming procedure, confined by acquiring and putting in a 21 cfr part 11 compliance statement. The entire system has to become assessed so when all of the parts are all linked collectively, the lab may declare its 21 CFR Part 11 compliant software.
The document discusses research and organization techniques for writing. It describes conducting both informal research like interviews and brainstorming, as well as formal research like investigating primary sources. It recommends organizing information into outlines with a main topic and subpoints. The document also discusses achieving variety in sentences, avoiding common errors, and emphasizing important ideas.
The document discusses tools for effective business communication in the 21st century workplace. It covers identifying and profiling the intended audience, considering what is important to the audience ("WIIFM" - What's In It For Me?), and using adaptive expert writing techniques like spotlighting audience benefits, using inclusive language, and employing precise vocabulary. Specific techniques are outlined, like brainstorming and outlining ideas, organizing content logically, and achieving sentence variety. The overall document provides guidance on analyzing audiences and structuring content to improve workplace communications.
Premium Ch 1 Ten Principles of Economics.pptxRicardoCortez74
Ā
This document outlines the ten principles of economics according to Gregory Mankiw's textbook. It discusses the key questions economics addresses, how individuals and firms make decisions, how people interact through trade, and how the overall economy functions. The principles cover concepts like scarcity, opportunity costs, incentives, markets, and the relationship between production and a country's standard of living. Examples and explanations are provided for each of the ten principles.
Premium Ch 1 Ten Principles of Economics (1).pptxAlokKumar77494
Ā
This document outlines the key principles of economics according to Gregory Mankiw's textbook. It discusses the basic questions addressed by economics and identifies four main categories of economic principles: how people make decisions, how people interact, how the overall economy works, and the study of scarcity. Ten specific principles of economics are defined within these categories, including that people face tradeoffs, rational people think at the margin, and markets are generally good for organizing economic activity but governments can sometimes improve outcomes. Examples are provided to illustrate each principle.
This document contains PowerPoint slides prepared by V. Andreea CHIRITESCU of Eastern Illinois University for N. Gregory Mankiw's Principles of Economics textbook. The slides cover chapters 1-3 of the textbook, which discuss the ten principles of economics, thinking like an economist, and the gains from trade. The slides include definitions of key economic concepts, diagrams illustrating models, and examples applying the principles of comparative advantage and specialization.
This document outlines ten principles of economics according to an economics textbook. It discusses the key concepts that economists study, including how individuals make decisions, how people interact in markets, and how the overall economy functions. Specifically, it covers the principles that resources are scarce, people face trade-offs, the cost of something is what you give up to get it, rational people think at the margin, and people respond to incentives. Examples are provided for each principle.
This document provides an overview of how to compose different types of business messages effectively. It begins by outlining learning objectives related to understanding positive messages, composing direct requests and replies, preparing claims and complaints, writing adjustment messages, and conveying goodwill.
Key points covered include the characteristics of positive messages, common channels used, and tips for formatting business letters. Guidelines are provided for writing direct requests, instructions, replies to inquiries, and responses to customers online. The document also discusses plans for composing claims, complaints, adjustment messages to regain customer trust, and goodwill messages to express kindness. Specific recommendations address the opening, body, closing, and other elements of different message types.
This document discusses marketing strategies for websites. It outlines learning objectives covering product-based and customer-based marketing, communicating with different market segments, and developing online advertising. Specific topics covered include market segmentation, creating separate virtual spaces for different customer groups, and tailoring the customer experience based on their behaviors.
The document discusses various revenue models for online businesses, including web catalog, digital content, advertising, and fee-based models. It provides examples of companies that use each model and how they have adapted their business to selling online. Specifically, it covers how companies like Lands' End and retailers have brought their catalog model to the web, and how digital content companies sell access to information online through subscriptions.
The body of knowledge involving quantitative approaches to decision making is referred to as
Management Science
Operations Research
Decision Science
It is generally agreed that operations research came into existence as a discipline during World War II when there was a critical need to manage scarce resources
numerous methodological developments (e.g. simplex method for solving linear programming problems)
a virtual explosion in computing power
principles of economics the cost of production.pptSubhanAli78
Ā
This document presents information from a chapter on the costs of production in economics. It discusses key concepts like production functions, total revenue, total costs, and different types of costs. It provides examples to illustrate production functions and the relationship between marginal product and diminishing returns. The document seeks to explain costs of production and how firms determine profit maximization at the margin. It compares accounting profit and economic profit, and discusses how costs differ between the short and long run for firms.
These discussions should help you understand what a primary soGrazynaBroyles24
Ā
These discussions should help you understand what a primary source for historical writing
is. Look at the following website, which discusses primary sources.
http://uottawa.libguides.com/c.php?g=265053&p=1771067 (Links to an external site.)
Be sure to scroll down the whole page to see the various types of sources that can be
identified as primary sources for writing history.
In order for any article or book on history--including your textbook--to be written, the author
must use primary sources. These are the direct evidence, the building blocks of history, that
allow us to write about what happened in the past, and why it happened. If an historian were
going to write about the world trade center bombing in 2001, would the Declaration of
Independence [which IS a primary source for SOME U.S. history] be a primary source? Of
course not. It gives NO evidence on the world trade center bombing.
Prepare responses for each of the three topics below. Be specific with your suggestions for
primary sources. A WEBSITE IS NOT A PRIMARY SOURCE! It may contain primary
sources, but the site itself is NOT A PRIMARY SOURCE.
What would be direct evidence/a primary source for the life of enslaved people in the
Massachusetts coloines before the founding of the United States? [Check online or in your
textbook.]
What would be a primary source for the Rosewood, Florida race riot of 1923?
What would be a primary source for the desegregation of the Biloxi, Mississippi beaches?
For this assignment you are to post your ideas of what two specific primary sources would be
for each of these three historical mileposts listed above. You will not be able to see your
classmates' postings until you have posted your own ideas. This first posting, containing all your
answers, MUST BE POSTED by July 30 in order to receive any credit for this assignment.
After you have posted your ideas log back in on at least two other days and respond to the ideas
of at least three of your classmates on this assignment. It is important to log in on at least two
days AFTER November 5 in order to fully participate in the discussion. In your
response identify by name each of your selected classmates and whether their posts are
correct, have good ideas or if you have a suggestion as to the sources s/he has chosen to list. Be
sure to name the person to whom you are responding. YOUR RESPONSE HERE WILL
HAVE NO IMPACT ON YOUR CLASSMATE'S GRADE. But if you praise another
student's posting and it is in fact NOT a good post, YOUR grade will be negatively
impacted. Just be honest in your analysis. In one of your responsive postings, respond to a post a
classmate has made to your own first posting.
You will receive full credit for this assignment if you complete correctly ALL FOUR of these
submissions. In addition, the ability to gently critique another person's work is essential for a
good grade on this assignment.
THE DISCUS ...
The document provides an overview of the structure and contents of the Bible. It discusses that the Bible includes the Old Testament accepted by Jews and the New Testament accepted by Christians. It also explores reading the Bible as a work of literature, noting it was written by humans in various literary forms for different purposes. Key characters, stories, symbols and numbers that recur throughout the Bible are also summarized.
The document outlines the three branches of the US government - legislative, executive, and judicial. The legislative branch is composed of Congress which has two chambers, the Senate and House of Representatives. The executive branch is led by the President and also includes the Vice President and Cabinet. The judicial branch is the federal court system. It also provides details on different employment-based green card preference categories for immigrants.
Coca-Cola introduced New Coke in 1985 to replace the original formula after losing market share to Pepsi. However, consumers strongly rejected the change and demanded the return of Coca-Cola Classic. After receiving thousands of complaints, Coca-Cola re-introduced the original formula just 79 days later. The company had underestimated the brand loyalty and cultural significance of the original Coca-Cola to many consumers. This marketing failure showed that consumer research does not always accurately predict public response.
Poor communication is one of the biggest inhibitors of group performance as individuals spend most of their waking hours communicating. Communication is central to an organization's existence as it involves both external communication with clients and internal communication with employees. Effective communication helps clarify tasks and goals while reducing ambiguities, but various barriers like language differences, emotions, and information overload can distort communication.
It is illegal in the US to ask about personal details such as nationality, religion, age, marital status, military background, health, union membership, and place of residence when hiring or interviewing applicants. Questions about these topics are prohibited under anti-discrimination laws aimed at protecting job seekers' privacy and preventing bias in employment decisions. Employers must evaluate candidates solely based on their qualifications for the job.
This document discusses health and wellness, mentioning courage, yoga, emotion, focus, illness, research, habit, unhealthy habits, and working out in a healthy way. Maintaining good habits and an active lifestyle can help overcome illness and other challenges with courage, mindfulness, and focus on emotional and physical well-being.
Manners at the dinner table have traditionally included not using your cell phone, keeping elbows off the table, and waiting for everyone to be seated before eating. However, some question if manners have changed too much over generations and how the pandemic may further influence accepted behaviors.
The lights festival is returning to the Talladega GP Raceway in Munford, Alabama and will serve communities in Huntsville, Birmingham, Montgomery, Atlanta, and Chattanooga. Adult entry tickets are $40. The document also briefly mentions engagement rings, TVs, watches and restaurant escargots priced in US dollars along with photos of urban landscapes, lakes, woods, modern architecture, traffic, fields and a statement about Memphis being located in Tennessee.
The document provides instructions to choose one of several products and make a short sales presentation about it. It then lists several products including a goatee shaping template, a hair clipping umbrella, a neck traction device, a cooling neck collar, a hair dryer cap, and a portable urinal. It concludes with a pheromone-infused lingerie wash.
The document discusses multicultural interactions and the extinction of mammoths. It mentions multiculturalism and the location where mammoths lived and eventually died out while interacting with other groups.
The document discusses various crises and disasters including running out of resources, assembling in response to environmental issues, and providing affordable alternatives to pollution, natural disasters like tornadoes, volcanoes, earthquakes, and floods.
The document presents several common stereotypes or generalizations about different groups of people. It suggests that stereotypes are often not accurate reflections of reality and questions whether others perceive us in the same way we see ourselves. Some of the stereotypes mentioned include assumptions about gender differences in style, the relationship between social media use and social skills, the healthiness of vegetarian versus meat-eating diets, how easy younger generations have it compared to their parents, the endurance of school friendships, how siblings get along, and the relationship between taste and healthiness in food.
The document asks a variety of questions about personal finances, relationships, opinions on controversial issues, and appropriate responses to greetings and farewells in different social situations. It inquires about saving habits, purchasing used goods, tipping servers, donating to those in need, preferred and least-liked stores, handling finances in marriage, how money impacts happiness, if money is more important than love, appropriate pay for different jobs, food in schools, television content, amusement parks, the death penalty, discipline in schools, dependency on technology, and balancing family and career. It also provides greeting and farewell scenarios to determine appropriate responses.
Success is defined as something you wanted or planned to do that you have done well, with related terms including the noun success, adjective successful, and verb succeed. In contrast, the opposite of success is failure, with related terms being the noun fail and adjective failed.
This document provides conversation starters for properly introducing oneself to someone for the first time by asking them to describe themselves, their family, best friend, job, or neighborhood in just 3 words. It suggests asking open-ended questions as an icebreaker to learn more about the other person in a concise yet insightful way.
The document provides advice around family relationships, including that families should eat together daily, parents and teen children should spend quality time together, elderly parents should live with their adult children when unable to live alone due to issues like loneliness and health problems, and the most important advice to give children is to cherish time with family. It also asks questions about relationships with parents and advice received from them.
This document provides words and phrases to use when generating interest in products and making sales. It discusses 12 important buzz words or phrases to remember: sale, off, now, new, best sellers, be the first, your, thank you, remember, free/at no extra charge, try, and ends. For each word, it gives examples of how to incorporate the word when talking to customers to encourage them to buy a product or take advantage of a promotion. The overall purpose is to provide salespeople with effective language to use in their pitches to customers.
ESL 0823L week 7 a job-interview-oneonone-activities-pronunciation-exercises-...BHUOnlineDepartment
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The document provides a list of potential questions that may be asked during a job interview. Some of the questions include asking about the applicant's personal information, work history, qualifications, strengths and weaknesses, availability, and long term career goals. The questions cover a range of topics to evaluate an applicant's suitability for the position.
This document lists various body parts and common physical ailments. It includes a list of 20 body parts from head to toe as well as common illnesses and feelings of sadness. It also provides sample sentences to ask someone what body part hurts or what illness they have such as "She has a sore throat" or "He's feeling sad."
Elevate Your Nonprofit's Online Presence_ A Guide to Effective SEO Strategies...TechSoup
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Whether you're new to SEO or looking to refine your existing strategies, this webinar will provide you with actionable insights and practical tips to elevate your nonprofit's online presence.
A Free 200-Page eBook ~ Brain and Mind Exercise.pptxOH TEIK BIN
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(A Free eBook comprising 3 Sets of Presentation of a selection of Puzzles, Brain Teasers and Thinking Problems to exercise both the mind and the Right and Left Brain. To help keep the mind and brain fit and healthy. Good for both the young and old alike.
Answers are given for all the puzzles and problems.)
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Gender and Mental Health - Counselling and Family Therapy Applications and In...PsychoTech Services
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A proprietary approach developed by bringing together the best of learning theories from Psychology, design principles from the world of visualization, and pedagogical methods from over a decade of training experience, that enables you to: Learn better, faster!
How to Manage Reception Report in Odoo 17Celine George
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A business may deal with both sales and purchases occasionally. They buy things from vendors and then sell them to their customers. Such dealings can be confusing at times. Because multiple clients may inquire about the same product at the same time, after purchasing those products, customers must be assigned to them. Odoo has a tool called Reception Report that can be used to complete this assignment. By enabling this, a reception report comes automatically after confirming a receipt, from which we can assign products to orders.
THE SACRIFICE HOW PRO-PALESTINE PROTESTS STUDENTS ARE SACRIFICING TO CHANGE T...indexPub
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The recent surge in pro-Palestine student activism has prompted significant responses from universities, ranging from negotiations and divestment commitments to increased transparency about investments in companies supporting the war on Gaza. This activism has led to the cessation of student encampments but also highlighted the substantial sacrifices made by students, including academic disruptions and personal risks. The primary drivers of these protests are poor university administration, lack of transparency, and inadequate communication between officials and students. This study examines the profound emotional, psychological, and professional impacts on students engaged in pro-Palestine protests, focusing on Generation Z's (Gen-Z) activism dynamics. This paper explores the significant sacrifices made by these students and even the professors supporting the pro-Palestine movement, with a focus on recent global movements. Through an in-depth analysis of printed and electronic media, the study examines the impacts of these sacrifices on the academic and personal lives of those involved. The paper highlights examples from various universities, demonstrating student activism's long-term and short-term effects, including disciplinary actions, social backlash, and career implications. The researchers also explore the broader implications of student sacrifices. The findings reveal that these sacrifices are driven by a profound commitment to justice and human rights, and are influenced by the increasing availability of information, peer interactions, and personal convictions. The study also discusses the broader implications of this activism, comparing it to historical precedents and assessing its potential to influence policy and public opinion. The emotional and psychological toll on student activists is significant, but their sense of purpose and community support mitigates some of these challenges. However, the researchers call for acknowledging the broader Impact of these sacrifices on the future global movement of FreePalestine.
This presentation was provided by Racquel Jemison, Ph.D., Christina MacLaughlin, Ph.D., and Paulomi Majumder. Ph.D., all of the American Chemical Society, for the second session of NISO's 2024 Training Series "DEIA in the Scholarly Landscape." Session Two: 'Expanding Pathways to Publishing Careers,' was held June 13, 2024.