Building a high performing customer service team requires focusing on seven key attributes: attitude, saying thank you creatively, product knowledge, wowing clients, learning daily, receiving coaching, and information gathering. Some strategies for developing these attributes include setting milestones to showcase ideal interactions, rewarding employees, providing constructive feedback, sending personalized thank you messages, ensuring employees can teach others about products, delivering snacks to job sites on behalf of clients, having employees write about what they learn from articles, and treating customer service members like sales reps to gather customer information.