Building a business through emotion and experiences
Marino Fresch
Head of Marketing
@mfresch
Silicon Valley
Eventbrite - a quick introduction
Long tail ticketing
Low fees
Innovative technology
Big events
High fees
Antiquated technology
Let’s talk about bots?
A global platform for any event
200 million tickets processed in 180 countries
500 employees on 4 continents
€1 billion valuation
Happiness
Does the growth graph look like a hockey stick?
Happiness
Does the growth graph look like a hockey stick?
SEO / SEM
Retargeting
Display Ads
Webinars
Landing pages
Email / Push
Product Optimisation
A/B Tests
Social
Analytics
Happiness
Does the growth graph look like a hockey stick?
SEO / SEM
Retargeting
Display Ads
Webinars
Landing pages
Email / Push
Product OptimisationGrowth Hacking
A/B Tests
Social
Analytics
Happiness
Does the growth graph look like a hockey stick?
SEO / SEM
Retargeting
Display Ads
Webinars
Landing pages
Email / Push
Product OptimisationGrowth Hacking
A/B Tests
Social
Analytics
There is no Growth Fairy
Happiness
Does the growth graph look like a hockey stick?
SEO / SEM
Retargeting
Display Ads
Webinars
Landing pages
Email / Push
Product OptimisationGrowth Hacking
A/B Tests
Social
Analytics
Cost
Time
Cost to run a start up
SEO
Retargeting
Banner Ads
Webinars
Landing pages
Emails
Product Optimization
Banner Ads
Banner Ads
Banner Ads
Banner Ads
Retargeting
Retargeting
Retargeting
Retargeting
Emails
Emails
Emails
Emails
Emails
Product Optimization
Product Optimization
Product Optimization
SEO
SEO
SEO
SEO
SEO
SEO
SEO Banner Ads
Banner Ads
Banner Ads
Banner Ads
SEO
Webinars
Webinars
Webinars
Help…
How do you create this
emotional connection online?
You don’t.
Take your brand offline.
“It takes 3-5 touches for people to
do, think, feel what you want.”
- Herbert E. Krugman
Events?
“Be fearful when others are
greedy and greedy when
others are fearful.”
- Warren Buffett
20%
80% Emails, banner ads,
search, Facebook,
Instagram, Twitter,
landing pages,
product optimization
Events
(or anything
that stands out)
Placing your
growth bets
Thank you!
@mfresch

Building a Business Through Emotion and Experiences