Slide deck for Jonathon Moody's presentation at Ottawa ProductCamp 2015 on the latest in Customer Success and how it can help Product Managers understand use cases.
The slides used by James Gilbert from Hubspot APAC at the E-commerce Meetup organized jointly with iProspect, Neto and SEMrush: https://www.semrush.com/webinars/e-commerce-meetup/?language=en
Starting a small business can be tough. Here's a few thoughts on everything from knowing yourself, to practical tools, to contracts.
Slides are general, contact me with questions.
The document discusses digital transformation and marketing strategies. It promotes Warren Knight as a digital transformation expert and creator of Think Digital First. Various tweets provide tips on digital mindset, customer segmentation, engagement, social currency, marketing automation, email marketing, and using data to increase brand awareness, advocacy, and sales. Key ideas emphasized include audience first marketing, nurturing connections, native marketing, user journey mapping, and thought leadership.
Passive income ideas can be life-changing. Based on your skill set you can choose an idea that best resonates with you and explore the opportunity that lies within.
vTiger CRM is an open source customer relationship management software built using the LAMP/WAMP stack. It allows users to manage marketing campaigns, accounts, contacts, webmails, leads, schedules, and notes. The software aims to provide business solutions to help with marketing tasks.
Collabspot is the #1 Chrome Web Store extension for integrating Highrise CRM into Gmail. It allows users to save emails to Highrise contacts with a single click from Gmail and view contact info without opening the Highrise application. Benefits include increased CRM adoption, simplified data entry, and increased sales productivity.
Building A Complete Lead To Cash Process Keynote: April 25, 2012SugarCRM
The document discusses building a complete lead to cash process. It emphasizes listening to prospects on social media to identify and engage them. It also stresses the importance of appropriate social selling behaviors like participating on LinkedIn and Twitter to move prospects through the sales process. The contact information provided at the end indicates it is a presentation from the SVP of Sales at Pardot on understanding today's Web 2.0 buyer.
The document discusses accelerating the lead-to-cash process. It notes that large software companies like Microsoft, Oracle, IBM, and SAP may push customers to buy unnecessary products. It then describes how a company acquired 10 businesses, needed a single platform, and chose Salesforce. It presents a diagram showing the lead-to-cash process and mentions delivering training on lead-to-cash.
The slides used by James Gilbert from Hubspot APAC at the E-commerce Meetup organized jointly with iProspect, Neto and SEMrush: https://www.semrush.com/webinars/e-commerce-meetup/?language=en
Starting a small business can be tough. Here's a few thoughts on everything from knowing yourself, to practical tools, to contracts.
Slides are general, contact me with questions.
The document discusses digital transformation and marketing strategies. It promotes Warren Knight as a digital transformation expert and creator of Think Digital First. Various tweets provide tips on digital mindset, customer segmentation, engagement, social currency, marketing automation, email marketing, and using data to increase brand awareness, advocacy, and sales. Key ideas emphasized include audience first marketing, nurturing connections, native marketing, user journey mapping, and thought leadership.
Passive income ideas can be life-changing. Based on your skill set you can choose an idea that best resonates with you and explore the opportunity that lies within.
vTiger CRM is an open source customer relationship management software built using the LAMP/WAMP stack. It allows users to manage marketing campaigns, accounts, contacts, webmails, leads, schedules, and notes. The software aims to provide business solutions to help with marketing tasks.
Collabspot is the #1 Chrome Web Store extension for integrating Highrise CRM into Gmail. It allows users to save emails to Highrise contacts with a single click from Gmail and view contact info without opening the Highrise application. Benefits include increased CRM adoption, simplified data entry, and increased sales productivity.
Building A Complete Lead To Cash Process Keynote: April 25, 2012SugarCRM
The document discusses building a complete lead to cash process. It emphasizes listening to prospects on social media to identify and engage them. It also stresses the importance of appropriate social selling behaviors like participating on LinkedIn and Twitter to move prospects through the sales process. The contact information provided at the end indicates it is a presentation from the SVP of Sales at Pardot on understanding today's Web 2.0 buyer.
The document discusses accelerating the lead-to-cash process. It notes that large software companies like Microsoft, Oracle, IBM, and SAP may push customers to buy unnecessary products. It then describes how a company acquired 10 businesses, needed a single platform, and chose Salesforce. It presents a diagram showing the lead-to-cash process and mentions delivering training on lead-to-cash.
Firms that manage by metrics report better alignment between sales and marketing, accelerated pipeline performance and deeper insights into ROI and other key performance areas. Key areas of measurement include web metrics, funnel metrics, as well as opportunity and revenue reporting.
With investments in demand generation programs on the rise, this webinar will provide insights into how BtoB organizations can better analyze and track how the leads they are generating are converting to closed business.
This document discusses the online needs of nonprofits and how a web solution can help simplify managing these needs. It notes that nonprofits require online fundraising, event registration, email campaigns, and social media. While nonprofits try to use various third party services on their websites, this creates an online maze that leaves them feeling overworked and frustrated. The document argues that nonprofits need a web solution with powerful tools that make managing their online presence easy without requiring a dedicated web developer on staff. This solution would integrate key functions like event registration, email campaigns, social media, membership, and donations into a single, easy-to-use system.
If you're looking for tips, tactics and tools to build your email list so that you can generate more leads and close more sales, you've come to the right place. In this slide deck we'll look at some of the most effective ways to generate signups online and off so you can reach more of your ideal customers.
Dynamics Business Conference 2015: Thinking about CRM not sure where to startm-hance
This high level overview will consider the arguments for, as well as against CRM adoption. If you are considering implementing a CRM solution it will explore the steps to take in doing so.
How is artificial intelligence impacting sales? Jan Ropponen
Artificial intelligence is already impacting sales in several ways. AI can write articles and emails, freeing up sales reps to focus on higher-level customer activities. In the future, each salesperson will have their own AI personal assistant. For sales organizations to leverage AI effectively, they need good data management, lots of data, and to start with small pilots to gain quick wins and then scale up gradually.
The document advertises a free shipping calculator from FreightCenter that allows sellers to display instant freight shipping rates on their websites. The calculator is easy to set up in just a few steps by creating a free account, adding item details, and copying HTML code to embed the calculator on product pages so customers receive rates immediately based on their zip code. FreightCenter aims to help sellers avoid losing sales due to unexpected shipping costs through this customizable shipping rate solution.
Crafted By - Branded Commerce '19 - Hosted by CreunaCreuna
Oplæg af Bo Lauritsen, Interim Manager, om historien om hvordan Crafted By blev etableret som en corporate start-up under Carlsberg. Præsenteret på Branded Commerce-konferencen den 18/6-19.
What Can HubSpot WooCommerce Integration Do For Your Business?MakeWebBetter
Are you running a WooCommerce store? Then you have hit the right presentation. It will give you a walkthrough to all the features of HubSpot WooCommerce Integration that are beneficial for your business to grow. So, let's begin and know how can you successfully accomplish your business goals by integrating your WooCommerce store with HubSpot.
In a recession, marketing budgets are often the first to get slashed. For many that means cutting programs, cutting spending and cutting staff in order to make it through the economic downturn. But marketing in a recession isn't about marketing less, it's about marketing better and smarter. This webinar will share techniques for marketing more efficiently and effectively, particularly on a tight budget.
This document provides information about the real estate virtual assistant services offered by April Sullivan. She offers a wide range of services including entering listings into MLS and real estate websites, creating marketing materials, handling full transaction management, social media management, database management, blogging, and more. She aims to be a complete support system for realtors and provide a one stop shop for all their needs.
The Outsourced Affiliate Mike Peters Affilicon Israel June 2009affilicon
Mike Peters discusses how outsourcing non-essential tasks can help entrepreneurs focus on product creation and building their brand, thereby helping the rich get richer. He explains that outsourcing services like support, billing, web development, and content creation can leverage one hour of an entrepreneur's time into over $10 by freeing them up to concentrate on developing valuable products and growing their following. Examples are given of entrepreneurs who outsourced administrative and non-core functions to achieve significant financial success and scale their business.
Cristiano Betta has organized over 50 hack days and PayPal ran 11 hack days last year. He argues that hackathons need to move past just being about pizza, beer and building apps, and instead focus on communication, treating hackers as partners not recruits, celebrating effort, and creating happy developers who will evangelize through their work. Hackathons should track outcomes and measure impact to make events matter more.
Bentley Systems implemented InsideView's sales intelligence solutions to improve revenue performance, optimize marketing and sales productivity, and enable customer success. The solutions were seamlessly integrated into Bentley's SAP CRM system and provided sales teams with smart alerts and account insights. As a result, Bentley saw shorter sales cycles, increased sales and marketing productivity, and improved revenue performance. InsideView is now a core part of Bentley's sales process, highlighted in monthly newsletters and shared by top performers.
Join AIS Media for this exclusive 6-part webinar series which explores the state of digital marketing today and where it’s headed in 2015. The shift to constant connectivity is transforming how we connect with people and how they search. New Digital Marketing Rules 2015 reveals the “must-know” trends and digital marketing tactics for 2015. Gain insights on unique digital challenges marketing professionals face, how to accelerate the customer journey and amplify the performance of digital lead generation programs.
About AIS Media
AIS Media, Inc. is an Atlanta-based award-winning strategic digital marketing agency. Founded in 1997, AIS Media has helped hundreds of clients amplify digital marketing perforemance including the world’s top brands, companies and organizations. For more information visit www.aismedia.com
This document describes the features and benefits of DealTrak, a sales management software that allows users to manage customer and contact information, generate quotes, cost sheets, and reports. DealTrak stores customer details and allows clicking on their address to view it on a map. Users can add multiple contacts per customer. The software also facilitates adding notes and tracking quotes. It integrates with suppliers to add extras to quotes. DealTrak generates cost sheets and allows printing professional quotes. It provides reporting on deals and password protected access. The software aims to streamline the sales process and secure deals.
Hoeveel moet je weten van je klant, je prospect, je contact om 'm écht te raken? Kan je met gepersonaliseerde content (titel, copy of één beeldje) meer bereiken dan met paid advertising? Kan je via content een waardevolle lead detecteren en er een sales qualified lead van maken?
Yannic Kermarrec is Sr. Digital Marketer bij Invisible Puppy.
This document summarizes a training presentation about the Weichert Lead Network (WLN). It discusses that the WLN has three objectives: to teach something new, remind agents of things they may have forgotten, and validate what agents already know. It highlights that the WLN sources leads from the internet, including Weichert.com and partner websites. The presentation outlines success plans for both agents and managers to maximize leads from the WLN, including responding quickly to leads and tracking conversions. It emphasizes that internet leads are an important component of an effective marketing program.
El documento habla brevemente sobre tres deportes: natación, voleibol y fútbol. Explica que la natación usa el movimiento de todas las extremidades en el agua. Que el voleibol se juega con 7 jugadores y es popular entre mujeres. Y que el fútbol es uno de los deportes más vistos históricamente y una buena inversión económica.
Coastal Modular Group is a collective of builders, designers, engineers and trade professionals who specialize in custom modular and site-built homes in New Jersey. They have built hundreds of homes along the Shoreline. Coastal Modular Group offers a full design and build service where their in-house team will work with customers to design unique floor plans and guide them through the entire building process. Their modular construction process allows for energy efficient homes built to a high precision standard with predictable pricing.
The document introduces Samantha Dronenburg and provides information about her. She is a student majoring in entertainment business at Full Sail University. She has a passion for music and has sung in choir for 17 years. She strives to be organized, multi-task, encourage others, and lead while also influencing others positively. She is dedicated to managing her time well as a full-time student, employee, and mother.
Firms that manage by metrics report better alignment between sales and marketing, accelerated pipeline performance and deeper insights into ROI and other key performance areas. Key areas of measurement include web metrics, funnel metrics, as well as opportunity and revenue reporting.
With investments in demand generation programs on the rise, this webinar will provide insights into how BtoB organizations can better analyze and track how the leads they are generating are converting to closed business.
This document discusses the online needs of nonprofits and how a web solution can help simplify managing these needs. It notes that nonprofits require online fundraising, event registration, email campaigns, and social media. While nonprofits try to use various third party services on their websites, this creates an online maze that leaves them feeling overworked and frustrated. The document argues that nonprofits need a web solution with powerful tools that make managing their online presence easy without requiring a dedicated web developer on staff. This solution would integrate key functions like event registration, email campaigns, social media, membership, and donations into a single, easy-to-use system.
If you're looking for tips, tactics and tools to build your email list so that you can generate more leads and close more sales, you've come to the right place. In this slide deck we'll look at some of the most effective ways to generate signups online and off so you can reach more of your ideal customers.
Dynamics Business Conference 2015: Thinking about CRM not sure where to startm-hance
This high level overview will consider the arguments for, as well as against CRM adoption. If you are considering implementing a CRM solution it will explore the steps to take in doing so.
How is artificial intelligence impacting sales? Jan Ropponen
Artificial intelligence is already impacting sales in several ways. AI can write articles and emails, freeing up sales reps to focus on higher-level customer activities. In the future, each salesperson will have their own AI personal assistant. For sales organizations to leverage AI effectively, they need good data management, lots of data, and to start with small pilots to gain quick wins and then scale up gradually.
The document advertises a free shipping calculator from FreightCenter that allows sellers to display instant freight shipping rates on their websites. The calculator is easy to set up in just a few steps by creating a free account, adding item details, and copying HTML code to embed the calculator on product pages so customers receive rates immediately based on their zip code. FreightCenter aims to help sellers avoid losing sales due to unexpected shipping costs through this customizable shipping rate solution.
Crafted By - Branded Commerce '19 - Hosted by CreunaCreuna
Oplæg af Bo Lauritsen, Interim Manager, om historien om hvordan Crafted By blev etableret som en corporate start-up under Carlsberg. Præsenteret på Branded Commerce-konferencen den 18/6-19.
What Can HubSpot WooCommerce Integration Do For Your Business?MakeWebBetter
Are you running a WooCommerce store? Then you have hit the right presentation. It will give you a walkthrough to all the features of HubSpot WooCommerce Integration that are beneficial for your business to grow. So, let's begin and know how can you successfully accomplish your business goals by integrating your WooCommerce store with HubSpot.
In a recession, marketing budgets are often the first to get slashed. For many that means cutting programs, cutting spending and cutting staff in order to make it through the economic downturn. But marketing in a recession isn't about marketing less, it's about marketing better and smarter. This webinar will share techniques for marketing more efficiently and effectively, particularly on a tight budget.
This document provides information about the real estate virtual assistant services offered by April Sullivan. She offers a wide range of services including entering listings into MLS and real estate websites, creating marketing materials, handling full transaction management, social media management, database management, blogging, and more. She aims to be a complete support system for realtors and provide a one stop shop for all their needs.
The Outsourced Affiliate Mike Peters Affilicon Israel June 2009affilicon
Mike Peters discusses how outsourcing non-essential tasks can help entrepreneurs focus on product creation and building their brand, thereby helping the rich get richer. He explains that outsourcing services like support, billing, web development, and content creation can leverage one hour of an entrepreneur's time into over $10 by freeing them up to concentrate on developing valuable products and growing their following. Examples are given of entrepreneurs who outsourced administrative and non-core functions to achieve significant financial success and scale their business.
Cristiano Betta has organized over 50 hack days and PayPal ran 11 hack days last year. He argues that hackathons need to move past just being about pizza, beer and building apps, and instead focus on communication, treating hackers as partners not recruits, celebrating effort, and creating happy developers who will evangelize through their work. Hackathons should track outcomes and measure impact to make events matter more.
Bentley Systems implemented InsideView's sales intelligence solutions to improve revenue performance, optimize marketing and sales productivity, and enable customer success. The solutions were seamlessly integrated into Bentley's SAP CRM system and provided sales teams with smart alerts and account insights. As a result, Bentley saw shorter sales cycles, increased sales and marketing productivity, and improved revenue performance. InsideView is now a core part of Bentley's sales process, highlighted in monthly newsletters and shared by top performers.
Join AIS Media for this exclusive 6-part webinar series which explores the state of digital marketing today and where it’s headed in 2015. The shift to constant connectivity is transforming how we connect with people and how they search. New Digital Marketing Rules 2015 reveals the “must-know” trends and digital marketing tactics for 2015. Gain insights on unique digital challenges marketing professionals face, how to accelerate the customer journey and amplify the performance of digital lead generation programs.
About AIS Media
AIS Media, Inc. is an Atlanta-based award-winning strategic digital marketing agency. Founded in 1997, AIS Media has helped hundreds of clients amplify digital marketing perforemance including the world’s top brands, companies and organizations. For more information visit www.aismedia.com
This document describes the features and benefits of DealTrak, a sales management software that allows users to manage customer and contact information, generate quotes, cost sheets, and reports. DealTrak stores customer details and allows clicking on their address to view it on a map. Users can add multiple contacts per customer. The software also facilitates adding notes and tracking quotes. It integrates with suppliers to add extras to quotes. DealTrak generates cost sheets and allows printing professional quotes. It provides reporting on deals and password protected access. The software aims to streamline the sales process and secure deals.
Hoeveel moet je weten van je klant, je prospect, je contact om 'm écht te raken? Kan je met gepersonaliseerde content (titel, copy of één beeldje) meer bereiken dan met paid advertising? Kan je via content een waardevolle lead detecteren en er een sales qualified lead van maken?
Yannic Kermarrec is Sr. Digital Marketer bij Invisible Puppy.
This document summarizes a training presentation about the Weichert Lead Network (WLN). It discusses that the WLN has three objectives: to teach something new, remind agents of things they may have forgotten, and validate what agents already know. It highlights that the WLN sources leads from the internet, including Weichert.com and partner websites. The presentation outlines success plans for both agents and managers to maximize leads from the WLN, including responding quickly to leads and tracking conversions. It emphasizes that internet leads are an important component of an effective marketing program.
El documento habla brevemente sobre tres deportes: natación, voleibol y fútbol. Explica que la natación usa el movimiento de todas las extremidades en el agua. Que el voleibol se juega con 7 jugadores y es popular entre mujeres. Y que el fútbol es uno de los deportes más vistos históricamente y una buena inversión económica.
Coastal Modular Group is a collective of builders, designers, engineers and trade professionals who specialize in custom modular and site-built homes in New Jersey. They have built hundreds of homes along the Shoreline. Coastal Modular Group offers a full design and build service where their in-house team will work with customers to design unique floor plans and guide them through the entire building process. Their modular construction process allows for energy efficient homes built to a high precision standard with predictable pricing.
The document introduces Samantha Dronenburg and provides information about her. She is a student majoring in entertainment business at Full Sail University. She has a passion for music and has sung in choir for 17 years. She strives to be organized, multi-task, encourage others, and lead while also influencing others positively. She is dedicated to managing her time well as a full-time student, employee, and mother.
El documento habla sobre los síntomas y factores que precipitan las alergias como la rinitis y el asma. Explica que el Balneario Eurostars Gran Hotel La Toja ofrece terapias mineromedicinales termales como nebulizaciones y duchas nasales para aliviar los síntomas y fortalecer la vía aérea. También promociona una oferta especial durante octubre y noviembre que incluye sesiones individuales y bonos de tratamiento a precios reducidos.
Académica - Telmex Octubre 2011 México DFOscar Aguer
Académica, una iniciativa innovadora de TELMEX para impulsar una comunidad digital, de investigación e innovación conformada por estudiantes, docentes e investigadores de Instituciones de Educación Superior (IES) de América Latina.
The document examines reasons for failures of IT projects in the public sector. It provides statistics showing high rates of failure and challenges of public sector projects. Case studies of failed IRS and Maine Medicaid IT projects are presented, highlighting issues like lack of proper planning, integration challenges, and unrealistic timelines. Finally, the document discusses lessons learned and keys to success, such as clear goals, sufficient resources, testing, and involvement of stakeholders.
Jaime Arredondo- How to Cut Your Pollution While Growing Economy, Nature & So...OuiShare
Moore’s law says that the computational power of machines doubles every 18 months. As a consequence, change becomes the only constant. We live in a world of constant hacking, rewiring and upgrading of various systems around us. Same goes for the human OS. Programmed early in our development by powerful forces such as culture, religion and family, this system, more than any other, requires a continuous upgrade to reflect who we are, what we want to become and where we are heading. Come join us for this powerful and insightful session as we learn how to hack, rewire and upgrade the ultimate supercomputer between your ears - your mind.
- Dr. v.veeranath reddy presented on a study comparing outcomes of stapled vs handsewn anastomoses for lower gastrointestinal malignancies.
- 60 patients underwent either stapled (30 patients) or handsewn (30 patients) anastomoses. Mean operating time was shorter for stapled anastomoses.
- Patients who received stapled anastomoses resumed oral feeding 1 day earlier on average. There was no significant difference in hospital stay, infection rates, or leak rates between the two groups. The study concluded stapling devices can reduce operating time and allow for earlier feeding, but do not impact other outcomes compared to handsewn anastomoses.
Camille Bosque-Faire soi-même” pour retrouver du sensOuiShare
Les « makers » sont des personnes aux profils variés qui prônent le retour au faire à l’aide du numérique. Du capteur de température à l’agriculture urbaine, ils sont bien capables de révolutionner le monde. Et vous, ça vous tente ?
http://ouisharefest.com
Atelier OuiShare Territoires - Festival AutonomyOuiShare
Ville collaborative, réinventer la mobilité
L'économie collaborative est un vaste sujet et les pratiques collaboratives prennent une ampleur insoupçonnée. Comment mettre en oeuvre des actions pour devenir acteur de ma ville et contribuer à l'amélioration de la mobilité au sein de mon territoire ? Comment les pratiques collaboratives répondent aux besoins des territoires ?
This document contains the resume of Artem Poliak, a senior Oracle developer with over 10 years of experience developing Oracle database and applications. Some of his clients include Deutsche Bank, UBS, and Ukreximbank. He has expertise in requirements analysis, system architecture design, and performance tuning. His technical skills include Oracle 11g, PL/SQL, and development tools like PL/SQL Developer and Toad. He is currently working as a senior Oracle developer at Luxoft where some of his responsibilities include technical analysis, stored procedures development, and testing support.
Finding ROI in Your Website Search Biznology WebinarMike Moran
You all spend time and money ensuring your content is optimized for Google to find you to send qualified visitors to your website. Many of you also pay Google for paid search ads to do the same thing. So, why is it that your website search facility is run by your IT group? And when your customers type some words into your website's search box, why can't they find what they are looking for?
Yes, there's technology involved, but marketers must own the messages displayed on their website--even ones shown by their search engine. If you're stumped about where you would even start to improve your website search results, this is the place to start. We'll explain how you know how big your problem is and the simple steps you can take to start correcting it right away. Whether the problem is your content or the search engine itself, you can do what is needed to begin converting visitors that are today walking away empty-handed. Remember, visitors who take the time to search on your site are more likely to buy than ones who give up more easily.
In this free 30-minute Biznology® webinar, you'll learn why search is broken, what steps you need to take, and how to persuade the people you work with to begin taking those steps. Don't settle for disappointing the visitors most interested in what you sell. Learn how to improve the ROI of your website search.
Special presentation sponsored by BarnRaisers, GaggleAMP, Gerris digital, ProspectDB, and SoloSegment
The Intersection of Predictive and Account-Based MarketingPerkuto
This document discusses account-based marketing and how predictive analytics can be used for audience selection. It provides an overview of components of an ABM plan including target account lists, data preparation, personalized messaging, defining marketing plays, and measuring success. Various marketing activities across the buyer journey are outlined, and it is noted that ABM cuts across the entire funnel. The importance of proper account selection is emphasized to avoid expensive campaigns.
Subscribed NYC 2017: Driving Cross-Functional Accountability - Growth Metrics...Zuora, Inc.
When tracking metrics for subscription businesses, traditional accounting systems do not provide the full picture. The document discusses new metrics that are more relevant for subscription and SaaS businesses, including annual recurring revenue (ARR) and growth, unit economics like average revenue per account, retention rates, and frameworks for measuring customer acquisition, retention, and expansion. It also provides examples of key metrics used by a SaaS company to measure pipeline, sales, customer success, and growth.
Durring this session at MarTech West 2019, Mediacurrent's Director of Marketing Adam Kirby shares his approach to transitioning a 2K person SaaS organization from almost no KPIs to a multi-touch attribution model supported by sales, marketing, and the technology departments. You'll learn from his mistakes and walk away with a clear set of next steps to guide your organization to marketing attribution.
Jason Swenk - Discover How To Close Bigger RetainersINBOUND
This document discusses strategies for agencies to win bigger retainers from clients like AT&T and Hitachi. It outlines a proven formula followed by one agency that increased their monthly retainers from $25k to $87k in 2 months. This includes using a "Foot in the Door" project to get an initial win with a prospect, then positioning additional work and ultimately transitioning the prospect into an ongoing retainer client. The document provides examples of "Foot in the Door" projects and recommendations for how to discuss expanding the scope of work and transitioning to a retainer agreement.
The document discusses managing critical handoffs across the customer lifecycle. It provides tips for effective transitions between customer success (CS) and sales teams. Key tips include ensuring clear goals, timelines, and roles in transition processes. It also emphasizes centralizing customer information in the CRM to avoid silos, and measuring results to ensure accountability. Effective tools can help drive smooth collaborations when information is accessible to both teams.
This document outlines an agenda for a B2B marketing summit on account-based marketing segmentation. The summit will cover building a priority account list, segmenting techniques, and goal setting. It discusses gathering stakeholders to identify the most valuable customer accounts and attributes to focus on. The process of prioritizing, iterating, and maintaining the account list is described. Finally, it discusses connecting marketing technologies to different goal types like engagement, attraction, and conversion for each account segment.
Boost your closing ratio: 23 easy techniques to turn more prospects into insu...Michael Jans Advisory
This document outlines 23 easy ways to increase conversion rates and turn more prospects into customers. It discusses improving culture, staff, and technology. Some key tactics include measuring closing ratios, implementing incentives, coaching staff, identifying objections, and using technology like online reviews and follow up campaigns to nurture leads. The overall goal is to attract, convert, optimize, and retain customers at each stage using the ACOR+ marketing model.
Account-Based Execution: Your Formula to Improved PipelineDemandbase
This document discusses account-based execution strategies for improving sales pipelines. It outlines how current account-based approaches fall short by being too narrowly focused on outbound tactics, not planning for when buyers act first, having one-way conversations, and starting engagement too early or late. The document then discusses leveraging intent signals, personalizing engagement at different stages, using automation to engage prospects based on their interests and activity, and compressing sales cycles by engaging prospects in real-time across channels. It provides an example of how Zenefits converted high lead volumes into pipeline and revenue using Drift's platform to engage leads in real-time.
9 Business to Business (B2B) Startup Business Models Dave Parker
Your startup idea is unique - but the business model isn't unique. What can you learn from established fast growth startup companies? The models and key metrics they use to monetize their ideas.
learn more about your revenue models and how they compare to other peer & competitor companies at www.lumeric.com
This document provides an overview of accelerating digital transformation. It defines digital transformation, outlines reasons to accelerate it, and discusses key pillars and clear winners. It also covers technologies driving transformation, roles in driving it for boards, executives, business owners and consultants. Finally, it provides a checklist and common points of failure for digital transformation journeys.
The document discusses preparing a business for digital transformation. It begins by explaining that traditional methods are becoming outdated and businesses must change or die. It then defines key terms like digitization, digitalization, and digital transformation. Digital transformation involves using digital technologies to modify business processes and customer experiences. The document also notes that while $1.3 trillion was spent on digital transformation in 2018, $900 billion was wasted due to factors like having the wrong mindset and flawed organizational practices. It concludes by providing seven steps to a successful digital transformation, such as adopting an exponential mindset, building digital capabilities, and creating a broad digital roadmap.
This document provides an overview of various business models and methods presented by Dave Parker. It discusses marketing methods, pricing methods, sales models, business models, and financial models. For each topic, key considerations and examples are outlined. The goal is to help attendees understand how to apply different models and think through important assumptions for their own businesses.
The Engagement Economy: Customer Engagement Has Evolved, Have You?Andrea Tenconi
The document outlines an agenda for a marketing presentation covering typical marketing challenges, navigating organizational politics, tips for success, and qualities of a modern marketer. It includes backgrounds on the speaker's experience implementing Marketo across multiple global organizations. The presentation covers navigating conflicts between departments, using data to make decisions, focusing on customer centricity, proving marketing impact, embracing failure through test-and-learn, and the importance of lifelong learning for marketers. The modern marketer is characterized as someone who manages politics, drives customer focus, bases strategies on data and testing, and continuously expands their knowledge.
The modern economy revolutionized the way businesses think about their customers and revenue. Subscription services and lengthening the customer life-cycle have become essential for every modern business. Join Dan Steinman, Chief Customer Officer at Gainsight on April 14, 10:00 a.m. -11:00 a.m. PST as he explains how and why Customer Success is revolutionizing technology and business models. During his presentation, Dan will cover topics such as:
Why Customer Success is essential for every business
How Customer Success revolutionizes the customer relationship
What to expect at Pulse 2016: The Customer Success Conference
After the presentation, Dan will answer questions from the audience during a 15-minute Q & A session. Can’t attend live? Register anyway! The webinar recording and slide deck will be sent to all registrants after the webinar concludes. Register today and find out what Customer Success means for your business and how Pulse Conference 2016 will help you succeed in your customer success initiatives.
Session Overview: When your customer buyer or key decision-maker leaves, you should freak out, just enough to take action. Indeed a change in the guard will always create both risk and opportunity. Both elements must be attacked with urgency and purpose. Take away some very specific strategies and actions from the group of panel speakers that you can easily implement for your own organization no matter the level of maturity or technologies in place. This is some back-to-the-basics but super important learnings that can have a direct impact on your retention rates.
Digital experience and transformation 2016 - Web design examplesSmart Insights
This document discusses digital marketing priorities for 2016. It recommends that marketing leaders focus on identifying their biggest marketing problems, mapping out a digital roadmap aligned with the customer journey, and delivering a consistent customer experience. The webinar presented will provide practical tips in these areas and advise leaders not to blindly follow hype but rather take a back-to-basics approach focused on customer needs. It also discusses how digital transformation requires focusing on value for the business and customers.
Digital Transformation 2016: The latest approaches to simplify digital customerEpiserver
In the face of digital transformation, marketing leaders must not blindly follow the hype and chase after new technologies. This webinar takes you back to the basics by providing practical tips and design examples (B2B and B2C) of how to identify your biggest marketing problems, map out a digital roadmap aligned with the customer journey, and deliver a consistent desktop and mobile experiences to win.
Similar to Product Management in a Subscription Economy (20)
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a curated compilation of PowerPoint diagrams and templates designed to illustrate 20 different digital transformation frameworks and models. These frameworks are based on recent industry trends and best practices, ensuring that the content remains relevant and up-to-date.
Key highlights include Microsoft's Digital Transformation Framework, which focuses on driving innovation and efficiency, and McKinsey's Ten Guiding Principles, which provide strategic insights for successful digital transformation. Additionally, Forrester's framework emphasizes enhancing customer experiences and modernizing IT infrastructure, while IDC's MaturityScape helps assess and develop organizational digital maturity. MIT's framework explores cutting-edge strategies for achieving digital success.
These materials are perfect for enhancing your business or classroom presentations, offering visual aids to supplement your insights. Please note that while comprehensive, these slides are intended as supplementary resources and may not be complete for standalone instructional purposes.
Frameworks/Models included:
Microsoft’s Digital Transformation Framework
McKinsey’s Ten Guiding Principles of Digital Transformation
Forrester’s Digital Transformation Framework
IDC’s Digital Transformation MaturityScape
MIT’s Digital Transformation Framework
Gartner’s Digital Transformation Framework
Accenture’s Digital Strategy & Enterprise Frameworks
Deloitte’s Digital Industrial Transformation Framework
Capgemini’s Digital Transformation Framework
PwC’s Digital Transformation Framework
Cisco’s Digital Transformation Framework
Cognizant’s Digital Transformation Framework
DXC Technology’s Digital Transformation Framework
The BCG Strategy Palette
McKinsey’s Digital Transformation Framework
Digital Transformation Compass
Four Levels of Digital Maturity
Design Thinking Framework
Business Model Canvas
Customer Journey Map
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Selling to Buying
SUBSCRIPTION ECONOMY
▪ Move from Product based to Subscription based
Economy
▪ Buy a DVD or get a Netflix subscription?
▪ Buy a CRM product or signup for Salesforce.com?
▪ Buy Adobe Photoshop or sign up for Adobe
Creative Cloud?
▪ Internet of Things: Start with connecting objects
then turn them into a service/bundle
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“For every 1
percentage point
increase in revenue
retention, a SaaS
company’s value
increases by 12%
after five years”
Source: SaaS Capital
CHURN
▪ Usage
▪ Features
▪ Competitive
▪ Barriers to entry/exit
▪ Client fit
▪ Branding
▪ Trends
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CUSTOMER SUCCESS
▪ Existing approach
▪ Reactive or Break/Fix
▪ Traditional Support Metrics/Models
▪ Success Measured: Cases Closed, Calls Handled, etc
▪ Example from ISP World
▪ Sign up for service and not use the service.
▪ Good at it!
▪ Do we need change?
▪ Where are we headed?
▪ Big data + SaaS Transforming visibility and approach
▪ Subscriptions + Contracts
▪ Leading vs. Trailing Indicators
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DISCUSSION
Questions for the group:
▪ Has your organization moved to Subscriptions or
SaaS?
▪ Has PM changed in your organizations as a result?
▪ Can current PM approaches work in a Subscription
or SaaS environment?