- What is Developer Experience and Why does it matter. - Thinking DX from the onset, Base Principles for great DX. - References to products with awesome Developer Experience.

1. Build Products Developers Love
by fmr Twilio Staff Product Manager
www.productschool.com

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5. Building Products that
Developers Love
Abhijit Mehta | Principal Tech. Product Manager, Impala

6. How will we spend our time today?
Hi from Abhijit!
Developer Products
Developer Experience(DX)
DX for API Products

7. Engineering Sales Product
Product

8. Developer Products

10. e-Commerce
Checkout & Payment

11. e-Commerce
Customer support

12. e-Commerce
Hotel Room Booking

13. Developer Experience(DX)

14. if(C== D
|| U==
D) {
DX= CX;
DX =CX)}

15. if(C = D || U= D) /
/if your User or Customer is aDeveloper
{
/
/experience of your user/customer is the developer experience
DX== CX;
DX ==UX;
)}

16. The interactions and feelings that a developer has when
working with a body of code in order to meet a
specific objective.
User experience specifically for programmers
developers.
De
fi
nition source : Red Hat

17. “Developer experience is primarily about
minimizing friction from idea to code to
delivering observable business value.”
De
fi
nition source : Daniel Bryant, InfoQ

18. Who is your customer?
To create a delightful developer experience, identify which part of development cycle and which developer
personas does your product serve.
UI
API
SDK
STORAGE
TOOLS

19. APIs

20. Base Principles
Consistent.
Self-serve
Ungated
Up to date.
Visible and Feasible
path to deployment.
Honest

21. Consistent APIs
Request & Response Structures
Error Codes
Definitions
Paginations
Metadata
Full Functionality

22. Consistent APIs

23. API Playground
Self Serve API Keys
Developers can try the API with
their API Keys
Access Control Mechanism
Embedded API playground

24. API Playground

25. API Playground

26. Debugging
Clear and accurate error codes
Mechanism to subscribe to errors
Error Message has pointers to docu
potential solution

27. Updates
Status Page
Release Notes and Changelogs
Alerts
Programmatic updates for
errors and warnings via webhook

28. Updates

29. Updates

30. Tools
CLI
Observability and Monitoring
Deployment
Serverless

31. Community
Blogs
Webinars
Youtube/Vimeo/Twitch
Stack Overflow
Reddit
Meetups, Hackathons, Conferences

32. Community

33. Documentation
Detailed documentation
Request & Response parameters,
Error Codes, Pagination, Limits,
Quotas & concurrency,
SLAs & Response Times
Quickstarts
Code samples in most popular
languages
Stepwise tutorial
Quick Deploy

34. Documentation

35. General
Functionally complete access is a
or Support
Self serve

36. Who is your customer?
To create a delightful developer experience, identify which part of development cycle and which developer
personas does your product serve.
UI
API
SDK
STORAGE
TOOLS

37. Thank You.
my LinkedIn

38. www.productschool.com
Part-time Product Management Training Courses
and
Corporate Training