The client wants to reduce the cost of the mobile estate and deliver improvements to business processes. This is what we came up with.

1. The best mobile experience for business.

2. Introductions…
“A business mobile identity on a virtual SIM card
that enables financial enterprises to exceed
business objectives around cost control,
compliance, collaboration and the customer
experience.”

3. Mobile
Networks
• BT
• Vodafone
• EE
• O2
• Three
• All MVNO’s
Operating
Systems
• iOS
• Android
Applications
• EMM
• MDM
• CRM
• IP clients
Mobile
ownership
• Corporate
• Personal
• Loan units
Integrations and compatibilities.

4. Significantly reduce mobile spend.

5. Phase out corporate devices and instead enable the business
mobile number on personal devices.
• CAPex reduction – Up to £500,000.00
Leverage consumer ‘unlimited’ tariffs
• eliminate domestic business call charges
Reduce mobile roaming call spend by up to 90%
• pay <10p / min when in US, India, China
User rental from £8.25 per month
Compliant mobile voice recording only £10 per user per month.
• Unlimited global usage.

6. Mobile TCO – Corporate devices or BYOD?
*Estimated pricing for illustrative purposes.
*Graph assumes 100% BYOD uptake.
*We recommend ‘data roamers’ retain a corporate device + SIM

7. Accelerate mobile transformation.

8. Enhance the MobileIron strategy
“Why pay for corporate devices, when business
mobile numbers can be securely enabled on
personal smartphones as a separate identity?”

9. Improve the resilience of the mobile estate
Hosted mobile service
Incoming call to mobile
“Eliminate poor mobile reception issues
by routing calls to landlines or
IP clients for free”

10. Optimise investments in fixed line recording
Capture all mobile communications
with no latency during the call.
Securely hand off mobile voice and
SMS communications to the fixed line
recorder using forced TLS.
Enable the same archiving, search and
analytics capabilities to mobile
communications.

11. Enhance the CRM strategy.
Every call, SMS and voicemail automatically
appears in the relevant CRM account. No
manual input required.
Teams collaborate better.
Sales managers manage better.
Disputes get resolved quicker.
New recruits learn faster.

12. One business inbox for everything.
Receive incoming SMS, voicemails
and personal mobile recordings in the
corporate user email inbox.
Improve team collaboration and client
responsiveness by picking up other
colleagues’ enquiries when they are
unavailable, sick or on annual leave.
Optimise the user experience and maximise
investments in email, UC and collaboration tools.

13. Optimise call flows. Improve client experience.
Create teams of mobile workers
and assign team numbers.
Check availability of colleagues in real time.
Route incoming calls to mobile teams like
a hunt group on a phone system.
Employees can log in and out as per
company policy or rota.

14. Optimise business processes.

15. Allocate mobile numbers to new starters in seconds.
Revoke user access in seconds.
Invoke disaster recovery plans via an online portal.
Eliminate mobile calls expense claims processes for BYOD users.
Manage call handling policies from any secure web browser.
Instantly enable compliant mobile voice recording on existing users.
Reducing the corporate mobile footprint results in
fewer queries into the helpdesk.
Benefits unique to BT smartnumbers.

16. A more efficient and cost effective support model
Operational costs
with
smartnumbers/BYOD
Without
smartnumbers/corporate
Expenses administrator to process employee work call
costs
£0 £25,000
IT administrator to process faulty corporate devices, SIM
swaps, tariff changes
£0 £20,000
Facilities helpdesk to support on/off boarding, DR
planning
£0 £10,000

17. Deployment Strategies.

18. One size does not fit all.
Mobility model
Who is liable
for payment?
How is device
used
Is
smartnumbers
compatible
What needs to be done
during implementation?
Must I keep my
existing corporate
airtime contract?
Typical user profile for
this model?
COPE Business
Business &
Personal use
Yes
1)Move business numbers
to smartnumbers
Maybe, depends
who will be paying
for the SIM
Executives
1)Get new number on the
business SIM (for call
delivery purposes)
COBO/CYOD Business
Business use
only
Yes
1)Move business numbers
to smartnumbers
Yes
People who consume
lots of data outside of
the office/home
1)Get new number on the
business SIM (for call
delivery purposes)
BYOD Flexi
Personal &
business use
Yes
1)Move business numbers
to smartnumbers
No
People impacted by
FCA, Dodd-Frank,
MiFIDII, Desk based
employees, remote
workers and CRM users
1)Cancel corporate mobile
contract

19. Thank you for your interest
email alex on
a.kesaris@btsmartnumbers.com
and request your free license that
comes with its own mobile number
to try out for yourself!