1. 1 Presentation of servicesOpportunities in management of the Telecommunications Budget This document is strictly private and confidential. They may not be total or partial reproduction by any print or electronic formats. .
2. Agenda Meeting objective: Introduce the concept of Telecom Expense Management (TEM) and explain Corpotel´s capabilities to identify opportunities of savings and cost reduction Contents: Who is Corpotel? Background Our services Portfolio Our engagement process Next steps.
4. Who is Corpotel? “Our Customer talk for us” Company Profile An American company with headquarters in Miami, Fl. Founded in 2001. Providing TEM / WEM global services to clients in North America, South America, Europe, the Meddle East and Africa. South Florida Tech 100 companies. Top Business Telephone Companies TEMA Board Member (Telecom Expense Management Association). “Best Partner Award” delivered over multiple years by Applica Consumer Products (Black & Decker, George Foreman Grills, Etc). Most Relevant Awards
10. The fastest growing slice within the telecom expenses are related to wireless and unify communications.“Managing telecom expenses is a complex task that requires knowledge about multiple technical an business topics”
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12. More complexity inherent to the management of the device, as well as the services, policies, security and applications.Companies are responding to this complexity by outsourcing Mobile provision and help desk operations Dramatic performance gains of 30-40 % in customer satisfaction and employee productivity.
13. Background Why is it hard to manage mobile devices ? Historically they were brought in to the work place by the employees . Companies reacted lately as they realized that : i) it needs to be managed, ii) It is an opportunity and ii) It is also a potential liability. “A cell phone life cycle its filled by many interaction points between the employees, mobile applications, technicians, providers and the people responsible for supervision and payments” New Employee hire or promotion Contract of new line or existing line handover New equipment andservices requirement Corporate policies validation Cost center allocation Line activation Employee utilization Invoice Management Payment management Claim management Technical Management Line operations management Employee layoff or resignation Equipment reconfiguration Plan management Account deactivation Line modification or deactivation All of this has to be done Globally in different languages and with multiple Carriers and Currencies
15. Service Portfolio Corpotel’s Value proposition for customers: Services designed to manage and contain cost NO investments, NO complexities Simple to ad to existing services and offerings Larger relevance with client, Recurrent Services 10 Wireless devices are the less controlled appliances within the telecom network of corporations Area where we suggest to begin, because it could be quickly and provide results almost immediately MANAGED SERVICES
16. Service Portfolio How does Corpotel fills the Coin Pot using the TEM doctrine? We have helped our clients to find savings primarily through the following sources: “Knowing telecom expenses lead us to decrease their costs” Reduction on the mobile communications expenditures. Increasing the lifecycle management of the Telecom Assets. Gain benefits by using better the new and disruptive technologies
17. Service Portfolio Our services are focused to support the clients to increase their control, to facilitate their management and to allow the centralization of the operation of the telecom budget management. We can handle 3 levels of services Key work activities Data validation and upload System Platform / Methods Claims and credits X Budget Management sub-processes Invoice Reception Expense analysis and audit TELECOM CARRIERS Payment approval To hire, to change or to end a contract Telecom Budget Contracts and services inventories Cost allocation Telecom ExpenseReports Suppliers and providers Qualification
31. Web Based Self ServicesBasic Depth of the service to be provided Less Facilitator Operator Owner / Consultant Corpotel’s responsibilities
32. Service PortfolioWeb App - Functionalities Our application packages are designed to help our customers regardless the kind of bundle contracted. And they are scalable, you can hire now the Basic package and within a year get the Premium or Gold it’s up to your requirements.
33. Service PortfolioResponsibilities Matrix We have defined a clear responsibilities matrix for each service. We support all our processes in our 10 years of experience helping clients define standards and procedures, all of them contained in our best in class Telecom Expense Knowledge Base.
35. Our engagement process We are planning to use a “step by step” approach focused to lower the perceived risks and to increase the achievement of savings from the beginning Step 1 Step 2 Receive a 30% bonus of your first invoice in cost saver tools (US$ 350 for every 500 cell phones) 2 months of Basic WEM for free “Try before you buy” “Start Saving” Risk free Get results fast * Wi-FI Voip phone, Dual SIM unlocked GSM phone, mobile calling card) Foretell for the first time Learn free “Take a look at the entire forest” “Harvest” We help you build your TEM strategy for free after an in depth survey and analysis Get your hands on our tools and processes to manage TEM as a free bonus Step 3 Step 4
37. An strong part of our value proposition is our price structure which is significantly lower than the competence in the international market. This prices are a reference and does not represent a commitment with the holders of this presentation to charge them with this structure if its not signed in a Statement of Work. All figures expressed in Dollars per managed device per month. Corpotel Price Range Our engagement process WHAT THE OTHERS CHARGE * According to benchmark analysis from “The Voice Report” and “The Aberdeen Group”
39. Next steps Define if audience is willing to run a 2 months pilot using our platform and services. Or if there is another way to help achieve its Telecom budget objectives quickly: Contingency program. Telecom Assessment. Technology migration (general or pointed) Tell us what part of your Telecom operations is giving you headache… we can help.
40. Este documento es de carácter privado y estrictamente confidencial. Queda prohibida su reproducción total o parcial por cualquier medio impreso o electrónico. 22
