Scheidt & Bachmann is a global solutions provider founded in 1872. It has grown from a mechanical engineering company into an international system integrator through continuous innovation and investment in technology and employee training. The company provides solutions for petrol stations, parking facilities, railways, and other industries. It offers a complete petrol station management package including dispensers, payment systems, and a central management system to control entire networks from a remote location.

1. Petrol station management from A-Z:
Proven solutions for today’s forecourt retailer

3. Scheidt & Bachmann Petrol station systems

4. 2
The company: History and development
Maintaining values to create a sustainable future:
Tradition and innovation – trademarks of being a
global market leader
A company with heritage and
character
Founded in 1872
Number of employees > 2,000
Developed from a mechanical
engineering company to a global
systems provider.
Global market leader with future-
proofed system designs.
Continuous investment in innovative
production technologies.
Continuous investment in highly
qualified employees.
2
From the beginning,
Scheidt & Bachmann has
held high the standard of
being a reliable partner
to its customers based on
continuity and farsighted
vision.

5. Since its founding in 1872, Scheidt & Bachmann has
become a global solutions provider. The company’s
worldwide success is due to its innovative vision and
customer-oriented approach.
We take development one step further
At Scheidt & Bachmann, it is our tradition to plan our
company’s development so that it is both consistent and
long term. Since our early beginnings as a mechanical
engineering company, we have made significant targeted
investments in the continuous training of our employees
and in highly developed state-of-the-art production
technology. From manufacturing of level crossings, signal
boxes and signalling systems for railways, the company
expanded in the 1930s to the construction of fuel pumps.
Since the 1960s the company has been developing and
delivering access control systems for multi-storey car parks,
swimming pools and leisure facilities. The trend towards
automated fare collection systems at the end of the 1970s
led to the forming of the company’s fourth division, of Fare
collection systems. Systematic driving forward of innovative
processes and continuous improvement has enabled
Scheidt & Bachmann to evolve into a global leader in its
chosen fields. The result is that our system solutions meet all
international standards. Also by adopting a modular systems
architecture the Scheidt & Bachmann customer has piece
of mind that their investment is future-proof to meet the
standards of the future.
Giving our best, together
A pioneering spirit and the continuous improvement of our
products have transformed us from what was once a
mechanical engineering company to an international
system integrator. This success is not just possible thanks
to state-of-the-art technology, but our highly qualified
employees also contribute to this effective concept. The
result: For five generations, the company has been run by
the founding family and many of our employees have been
connected to the company for generations.
3

6. A passion for perfection:
Worldwide knowledge delivered for you locally
Scheidt & Bachmann is known throughout Europe
as the reliable partner of international mineral oil
companies and independant forecourt operators. As
one of the market leaders in our sector, we are proud
to be able to reflect on strong customer relationships
forged over many years. Scheidt & Bachmann are
recognised throughout the sector as experts in
systems for all aspects of forecourt operations.
Our solutions are your advantage. Our customers can
rely on this promise, for us, it is not only current market
standards that count, but much more our customers’
demands. For this, we are continually developing our
products so that we can constantly offer our customers
modern solutions for successful forecourt management.
With our own R&D, production and quality assurance
departments, we ensure that our products maintain their
position at the leading edge of technology and can offer
our customers individual solutions for their forecourt
business.
Our membership of national and international industry
committees means that we are kept informed of legal and
legislative requirements relating to technical changes
well in advance, and can offer this knowledge as
consultative partners to our clients.
Chile
Canada (S)
Mexico
USA (S)
• Baltimore
• Burlington
• Houston
• New York
• Phoenix
• San Francisco
The company: Organization and structure
Egypt
Ghana
Maghreb (S)
Nigeria
4

7. Our products are supplemented by an extensive range of
services. These enable our customers to benefit from the
expertise of our personnel. We are available 24/7 to
provide technical support, whether via our service hotline
or on site. Our focus is preventative rather than cure,
minimising downtime.
Our extensive sales and service network throughout our
own subsidiaries and agencies ensure that we are always
present nationally and internationally.
Scheidt & Bachmann is made up of four – largely
independent – business sectors:
Luxembourg
Morocco
Norway
Poland (S)
Portugal
Romania
Russia (S)
Serbia
Slovak Republic (S)
China
Hong Kong
Indonesia
Korea
Slovenia
Spain (S)
Sweden
Switzerland (S)
The Netherlands (S)
Turkey
Ukraine
India
Jordan
Kazakhstan
Lebanon
Qatar
United Arab Emirates
Australia (S)
New Zealand
Austria (S)
Belgium (S)
Bulgaria
Croatia
Denmark
Estonia
Finland (S)
France (S)
Germany (S)
Great Britain (S)
Greece
Hungary
Iceland
Ireland (S)
Israel (S)
Italy (S)
Latvia
Lithuania
S=Subsidiaries
Malaysia
Thailand
Parking and
leisure centre systems
Signalling
systems
Fare collection
systems
Petrol station
systems
5

8. 66

9. The company: History and development
02 I 03 Tradition and innovation - trademarks
of being a global market leader
The company: Organization and structure
04 I 05 Worldwide knowledge delivered
for you locally
Petrol station systems
08 I 09 Proven solutions for
today’s forecourt retailer
Product portfolio
10 I 15 The one-stop
petrol station management package
Installation, maintenance, repairs, training
16 I 17 Services from Scheidt & Bachmann
The system integrator Scheidt & Bachmann
18 I 21 System integrators for a mobile world
Contents
7

10. Petrol station systems
Petrol station systems
Proven solutions for today’s forecourt retailer
One-stop petrol station
management
Solutions for individual petrol
stations and entire networks
From the dispenser to the
extensive network management
system
Service ensures sales readiness
These mineral oil companies rely on us:
8

11. Since the first fuel pump left the
Moenchengladbach factory in 1932,
we have worked continuously on
developing and improving our
systems to make visits to petrol
stations both fast and easy.
Stop, fill, drive
This is what most customers expect
when visiting a petol station. The faster
and more straightforward the visit, the
happier the customer will be to return.
Smooth operation at the dispensers
and in the shop along with reliable
equipment are essential for a successful
petrol station. This is why we offer our
customers a complete, one-stop petrol
station management package.
Petrol station management – from
dispensers to data analysis
Every petrol station is different, which
is why we offer our customers a product
portfolio which meets all demands.
Along with basic fuel pumps for just one
or two fuel types, we offer modern fuel
pumps with integrated multimedia
touch screens and card payment
terminals. Regardless of whether the
petrol station has a shop or is operated
totally unmanned, our petrol station
management system (TMS 30) ensures
that the petrol station is kept running,
24/7.
The system controls all fuelling points
and payment terminals at the petrol
station as well as the POS system. All
fuel data and information on shop
sales are collected in the system and
made available for evaluation and daily
reconciliation. Moreover, our Network
Management System (NMS) makes it
possible to monitor and control entire
networks from a central office. Extensive
reporting functions support the planning
and optimisation of business processes.
Drive increase sales – with Scheidt &
Bachmann solutions
Active and innovative sales promotions
also help increase revenues. With our
multimedia displays at the fuel pumps
and promotional displays at the cash
desk. This helps the modern retailer
position his products effectively. This
provides an effective platform to drive
promotional campaigns and monitor
the results.
Extensive range of services
Reliable equipment and minimum
downtimes are essential for a successful
petrol station. We support our customers
with a comprehensive range of services
tailored to meet their needs. Whether
individual training in the use of our fuel
pumps and systems or, fastrack help
from our service hotline: we have the
right service for everyone. In the event
of a disruption, our service personnel
can correct most issues remotely online
by remote access. However, should help
be required on site, our experienced
service technicians will be on their way
to you as soon as possible.
Extensive data analysis tools with NMS Training for our system Here we are! Service by Scheidt & Bachmann
Dispenser Clou Outdoor Payment Terminal OPT 240 POS system TMS 30 with Touch display
9

12. A well maintained forecourt with
modern, easy-to-use dispensers is
the showpiece of every petrol
station. In keeping with the motto
“First impressions count,” the
dispensers are your customers’ first
contact with the petrol station.
Invest in low costs
High-quality workmanship, high
availability, low service and maintenance
costs and a long lifecycle are the out-
standing features of dispensers by
Scheidt & Bachmann. Moreover, all
dispensers are manufactured and
tested by us in Moenchengladbach.
Invest in the future. The high quality
of our pumps guarantees maximum
investment security and a low TCO
(total cost of ownership).
Equipment for every forecourt
Our fuel pumps conform with MID
(Measuring Instruments Directive)
Dispensers
Enhancing the customers’ experience
Product portfolio
and hold national licenses for more
than 35 countries in Europe and beyond.
This means we have the right dispenser
for every forecourt:
from the basic version for dispensing
just one or two grades of fuel to the
fully-equipped multi product multimedia
dispenser which can continue to
operate in unmanned mode, after the
shop has closed. Scheidt & Bachmann
dispensers fulfil the requirements of
all petrol stations, whether manned or
unmanned.
Customer-friendly use
The audio-visual offers user instructions
at our multimedia dispensers presented
in different languages for ease of use.
The attractive touch screen guides the
customer through the petrol procedure
step by step and provides instructions
for correct use when paying at the
dispenser and can help to prevent
mis-fuels.
Vapour recovery
For countries where Stage II vapour
recovery and/or vapour recovery
monitoring is statutory, this can be
factory fitted, we can also supply retro-
fitting kits for all Scheidt & Bachmann
dispensers already in the field.
Automatic temperature compensation
Optimisation of costs by means of
automatic temperature compensation.
With this technology the sold amount
of fuel is calculated at the standard
temperature of 15°C. This way it is
guaranteed that the quantities of fuel
purchased and sold at your petrol
station are the same. This prevents
losses caused by variations in
temperatures especially during the
colder seasons of the year. Your wet-
stock business remains transparent
and clear to you at all times.
Highlights at a glance
Dispensers
Vapour recovery monitoring
Automatic temperature compensation
Multimedia display with integrated
tank data display
Pay at the pump
Various kinds of equipment can
be retrofitted at any time
10

13. Regardless of whether you operate a
forecourt with one dispenser or a
high-volume motorway petrol station
with a busy C-store, the Scheidt &
Bachmann petrol station management
system TMS 30 is completely scalable
ensuring that you have control of
your business.
Modular system
TMS 30 puts you in control of your
business maintaining forecourt and
C-store, allowing flexibility to operate
unmanned if required. TMS 30 is
modular in structure, which means
that it can flex to meet today’s and
tomorrow’s retailers demands,
delivering added value to your
investment. Alongside the entry level
version with a POS (point of sale) and
BOS (back office system). This gives the
platform to build on our station server
concept, where you can seamlessly add
Petrol station management
Scalable solutions - a perfect fit for your business
additional POS and/or BOS locally or
other sites as desired.
Interface to the forecourt –
the Courtmaster
The forecourt controller “Courtmaster”
allows communication of all forecourt
components with the Scheidt & Bach-
mann TMS 30 POS System.
At the Courtmaster several forecourt
components such as petrol pumps,
outdoor payment terminals, price
boards, tank level controllers, etc. are
connected to transmit their data via the
Courtmaster to the Scheidt & Bach-
mann TMS and vice versa.
The Courtmaster allows a common
cabelling of all forecourt components
via LAN, thus being independent from
the location of the POS, what makes
forecourt cabelling to the POS area
obsolete and can be conducted at any
suitable position like a central cable
distribution cabinet instead.
Total control made easy –
the Sitemaster
The Sitemaster allows the communica-
tion of the forecourt components with
the Network Management System
NMS. With this compact system easiest
control of a petrol station becomes
possible. For example suppliers of LPG
fuel can use this system to receive infor-
mation on current sales, tank levels or
prices. With the Sitemaster automated
base price adjustments become pos-
sible. Even the smallest petrol station
without an own shop can use the Site-
master. Simply connect a card terminal
to the Sitemaster, and use it as basic
POS system at the site.
Highlights at a glance
Petrol station management
Modular structure that can be
adapted to the needs for any station
Comprehensive merchandise
management system
Station card processing
Intuitive user operation
Mobile back office
TMS 30 LITE
11

14. Payment
Secure indoor and outdoor solutions
Product portfolio
Security, compliance and reliability
the cornerstones that underpin all
of our payment solutions. All of our
payment solutions meet and, in
most cases, exceed all local and
national requirements consistently
delivering maximum performance
and reliability.
The foundations to grow your business
and increase your profits. Outdoor
payment solutions offer additional
convenience for your customers
and consequently drives fidelity,
also preventing expensive “drive off”
situations. Deliver pay at pump by
specifying Scheidt & Bachmann CRID
(Card Reader in Dispenser), our EMV
compliant dispenser mounted devices
why not add multimedia to create
maximum impact. This option is also
available to retrofit existing Scheidt &
Bachmann dispensers and some other
leading manufacturers dispensers.
Highlights at a glance
Payment
EMV compliant
Domestic and international
approvals
Processing of all standard card types,
including customer cards and loyalty
cards
Membership in domestic and
international commissions/boards
Cash Management
Cash Management
Managing and controlling cash presents
many challenges for retailers. Security
and accuracy are two of the biggest
issues - this is why we have developed
a direct interface to a cash recycler
system from the TMS 30 system. This
device counts cash in and out securely
storing all cash transactions in a high
security safe that staff have no access
to. All data is stored in the TMS 30
system and all cash is accurately
managed eliminating cash differences
and significantly removing security risks.
Active involvement in innovative
developments
Our participation in domestic and
international commissions and boards
ensures that we are actively involved
in all matters of statuate change and
regulatory compliance. This means we
help our customers to maintain the
highest standards of compliance and
maintaining market leading payment
systems. Scheidt & Bachmann are
proud to be members of the following
international payment bodies and
commissions:
EPSM - European Association of
Payment Service Providers for
Merchants www.epsm.eu
EPAS - Electronic Protocols
Application Software
IFSF - International Forecourt
Standards Forum
EPS-POS and EPS-FEP specification
www.ifsf.org
12

15. Central management
Total control - deploy, manage and report
Effective management control with
on time accurate reporting delivered
to the key decision makers in your
business – Scheidt & Bachmann’s
NMS (Network Management System)
has been designed to deliver all this
and much, much more.
Manage and control your stations
from a central location. NMS enables
you to adjust all prices, edit products,
suppliers and detailed analysis of all
wet and dry stock sales data.
Management data by exception ensures
the right reports are delivered to the
right people in your organisation in a
variety of formats via email or SMS –
it’s your business you decide!
Detailed KPI reporting
Comprehensive reporting on pre-
defined KPI’s (Key Performance
Indicators) allows you to assess
business performance quickly. No one
knows your business better than you.
Powerful drill-down reports allow
dynamic data interrogation. This
means you can investigate and build
reports on the fly – drag and drop
data on to existing reports or build
new reports as you desire, display
graphically or export to other
applications for further analysis.
Central promotions
Plan your promotional activities
centrally and deploy them to your
connected stations. Use the reporting
and dynamic alerts functionality to
monitor promotion success. Deploy
new promotions to maximise
opportunities e.g. bad weather =
screen wash.
NMS hosting - low cost entry point
Let Scheidt & Bachmann manage
your data services, this means you
have no initial investment into your
own system infrastructure. We take
care of your data – securely and
comprehensively manage data
integrity. A central NMS securely
located with backup co-located server
infrastructure ensures a seamless
operation.
The hosted service provides all
businesses with a choice of how they
maximise the benefits of NMS to their
buiness.
Highlights at a glance
Central management
Central merchandise, price and
promotion management
Wet stock management
Comprehensive analysis and
reporting tools
Location independent thanks to
web browser technology
Alarm and service management
Hosting: we take care of the operation
13

16. The first pay-at-the-pump equipped
and approved fuelling pumps left
our Moenchengladbach plant in
the early 1960s. A lot has happened
since.
Unmanned site systems have to meet
numerous exacting regulations. At an
unsupervised station, the safety and
reliability of the systems and equipment
are paramount.
Protection against vandalism
Sturdy workmanship and the use of
premium quality materials provide
the maximum amount of protection
against vandalism. Electronic door
locks are installed and stations can
be connected to a video surveillance
system and remote CCTV monitoring
centres.
Unmanned stations
Reliable solutions available 24/7
Product portfolio
22
Remote monitoring
To be able to monitor the status of
the systems at your station, we have
connected them to our network
control system, which supervises your
stations remotely. This ensures that any
issues are detected proactively and that
preventative action is taken. Remote
monitoring also allows us to service
the system and update as necessary.
We monitor the heartbeat of your
systems
Utilising our Sign of Life concept, stations
are monitored for activity via signal
checks. If no response is received, a
service request is triggered automatically.
A direct message is sent to our technicians
so they can investigate and resolve any
issues promptly. The process is
completely automated against
pre-defined service level agreements.
Simple, clear operation
Customers have to operate pumps
intuitively and confidently without
the assistance of station staff. The
multimedia system provides guidance
and support in multi-language if
required. Daylight compatible TFT touch
screens guide the customer through
the fuelling process step by step. To
guarantee absolute security for non-cash
payment transactions, all utilised card
processing systems are in compliance
with the latest statutory requirements.
Our terminals do of course accept all
standard ISO compliant card types.
Our systems also make the retrofitting
of stations from attended to unattended
services possible. Our CRID (Card
Reader In Dispenser) retrofitting kits
are available with and without touch
screens.
Highlights at a glance
Unmanned stations
Sign of Life
Central management via NMS
Secure card payment in compliance
with the latest security requirements
Daylight compatible screens
Integrated video surveillance
OPT 240: VdS certified
Modular; the perfect solution for
every station
14

17. Planning promotions and setting
them up in the system, printing
price signs and displaying them
throughout the shop, preparation
of posters and pump toppers to
attract attention – just to name
a few of the steps you have to
go through to make a successful
promotion – it all takes time and
costs money.
In fact, sometimes you might think
it’s too much work. Consequently, we
developed our Promotion Suite – a
solution that will take the pain out
of the process. Simply plan your
promotions in the TMS 30 system or
centrally from the NMS. The system will
automatically distribute the promotion
to all of your selected stations. The
local system will subsequently store the
latest prices for the promotional period.
The information is automatically sent to
Promotion
Sales & Marketing promotions as easy as 1, 2, 3
the connected displays and shown
throughout the duration of the
promotion.
Variable options
Your customers will see your advertising
message on the multimedia display of
the pump as well as on the promotion
screens in the shop. Regardless of how
many displays you decide to connect,
your advertising message is positioned
in a prime position at the customer’s
eye level. The fuelling data and the
customer display are fully integrated
into the design of the displays. This
means the customer has full view of
the promotion throughout the fuelling
process.
Are my promotions working?
Thanks to the fact that these ads are
now integrated into the management
system of your petrol station, you can
also get your feedback on your
promotions’ effectiveness quickly
and easily. The sales figures, which are
compared with the integrated
promotions, provide detailed data
on sales volumes and margins.
Drive emotions
Grab your customers’ attention with
moving pictures. In addition to static
images, you can also show slide shows
and movies on your displays.
Stimulate your customers senses and
introduce new products and/or
services. Electronic displays allow the
creative retailer endless options to
stimulate sales without the expense of
reprinting materials and ensure prices
and promotions are always current and
accurate.
Highlights at a glance
Promotion
Centralised and compatible with
local planning
Actuation of multiple displays possible
Advertising message is always at the
customer’s eye level
Full integration into the
merchandise management and
product maintenance solutions of
our system
Saves time and money thanks to
automated display updates
Control of advertisements’
effectiveness
15

18. Optimum sales support:
Services from Scheidt & Bachmann
Installation, maintenance, repairs, training
At Scheidt & Bachmann, service is
PRIORITY ONE. We deliver the
complete package of solutions for
petrol stations from a single source.
We make it our business to offer you
services that are tailored to your
needs – including comprehensive
service plans.
Here we are!
Service is just the beginning. Whether
you need consulting, installation,
start-up, maintenance, help desk
services, training or lifecycle
management – we deliver everything
under one umbrella. Quality service
management provided by highly
qualified staff – 365 days a year, 24
hours a day. We are here to serve you
whenever you need us. To do this, we
have access to a wide array of diagnostic
tools so that we can provide support
to you when you need us the most.
Thanks to this state-of-the art technology
we are in a position to diagnose and
eliminate numerous issues before they
can cause any interruption to your
station’s operations.
Training centre
We offer extensive training programmes
for our pumps and systems at our own
modern training facilities in Moenchen-
gladbach. These training facilities are
equipped with the latest systems to
offer participants a practice based
learning environment. Our trainers
have acquired practical experiences
over many years of working with
these tools. Upon request we offer
personally tailored training courses
that can be delivered in the classroom
or at your premises.
Help Desk
If you have any questions or operational
issues in the practical use of our
solutions, our service hotline team
will be pleased to assist you. Our help
desk team have the facility to access
systems remotely in order to locate the
root cause of any issues to provide full
resolution. The majority of all calls are
directly resolved this way.
Network surveillance / alarm
management for early detection
The fully automated surveillance of
all installed systems is an important
tool that helps safeguard your systems
availability and guarantee uptime. Any
issues notified from your system, a
message is sent to our network control
server within seconds. A tracked ticket
is automatically generated and sent to
our help desk, who will investigate the
nature of the notification. The early
detection makes it possible to
eliminate any issues proactively,
without impacting on operations.
If an issue cannot be resolved as a
result of this remote intervention, a
work order is immediately generated,
which is sent directly to our technician’s
mobile device. Alarms sent from pumps
and other forecourt devices are also
recorded and can be transferred to
other contractors.
16

19. Software update service
All required software updates are
distributed through our download
server. On occasion, this happens
overnight. Depending on the type
and scope of the update, manual
interventions are not required. This
means there is no impact on daily
operations.
Sign of Life
We monitor the heartbeat of your
systems. Proactively responding to
any system issues before they impact
on the operational efficiency of your
business. This is particularly critical for
automated systems and unmanned
stations. Maximum availability = more
sales = optimised profit.
Lifecycle Management
We monitor every component
throughout its entire lifecycle. As a
result, we are in a position to collect
this data and use it to continuously
improve our performance. This
translates into even more reliable
hardware and software.
Territory wide field service
We regularly train our service
technicians on our systems.
Consequently, they are always familiar
with the latest technology and can
provide the best possible intervention
services. Every service vehicle is
replenished with the most important
spare parts, so that first time fix is
achieved at every opportunity. To
make our assignment planning even
more efficient and to ensure that our
service technicians can get to our
customers in the shortest possible
time, we have equipped all of our
service vehicles with state-of-the
art GPS technology. Consequently,
our dispatchers are always aware
of the current location of all service
technicians and can direct them to
your location as quickly as possible.
This also allows us to plan and
co-ordinate maintenance and repair
assignments more efficiently.
Our planning and analysis tools enable
preventative maintenance programmes
e.g. the preventative replacement of
components or required updates.
Essential maintenance work can be
performed during times when it does
not have an adverse impact on your
business and can consequently be
reduced.
Highlights at a glance
Services
Project planning for rollouts
Installation, maintenance and repair
services
Assignment optimisation thanks to
modern GPS technology
Training centre
Remote service
Early detection
Sign of Life
Lifecycle management
17

20. Signalling systems
Petrol station systems
We set the world in motion:
System integrators for a mobile world
The system integrator Scheidt & Bachmann

21. Fare collection systems
Scheidt & Bachmann

22. Parking systems
Leisure centre systems

23. From the ticket machine to the fuel pump, from the turnstile
to the level crossing – Scheidt & Bachmann technology
surrounds us everywhere. In order to keep people in motion
day by day, we consistently think systematically.
We develop, produce, distribute and maintain systems for
multi-storey car park and leisure facilities, as well as systems
for signal engineering, fare collection management and
petrol stations, split into four largely independent fields of
distribution.
We always stay true to our philosophy: We systematically
introduce innovative processes so that our customers are
always one step ahead.
Parking and
leisure centre systems
Signalling
systems
Fare collection
systems
Petrol station
systems

24. 2626GB/2-0812/500 ©08.2012Scheidt&BachmannGmbH Subjecttochanges,misprints,errorsandtechnicalchangesexpected.
Scheidt & Bachmann GmbH
Breite Strasse 132
41238 Moenchengladbach
Germany
Phone +49 2166 266-321
Fax +49 2166 266-341
petrolstation@scheidt-bachmann.com
www.scheidt-bachmann.com