Gannett Co., Inc. is a leading media company with a vast digital presence, impacting over 116 brands and reaching 114 million unique visitors. The document discusses the importance of monitoring end-user performance through reliable data and critical user flows, aiming to enhance product usage proactively. It addresses overcoming cultural challenges in utilizing performance monitoring effectively within the organization.

1. Breaking the News: Delivering Content
with Actionable Performance Data
Al Kemner, Principal Engineer - Gannett

2. GANNETT
Gannett Co., Inc. is a next-generation media company committed to strengthening
communities across our network.
• 500+ digital products
• 116 brands
• 110 markets internationally
• 114 Million unique visitors
• Serves 1.8 Billion Monthly User Minutes
• Reaches 45% of the US online internet population(age 18+)
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3. GANNETT
Powerhouse brands such as USA TODAY, Detroit Free Press, and Arizona Republic,
Democrat & Chronicle and many more.
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4. Overview
• What problem are we trying to solve?
• Visibility Into End Users Performance
• Independent Monitor for End User Performance
• Overcoming Culture
• Q/A
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7. Visibility Into End Users Performance
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8. Visibility Into End Users Performance
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9. Visibility Into End Users Performance
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Server-side
snapshots

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Visibility Into End Users Performance

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Visibility Into End Users Performance

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Visibility Into End Users Performance

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Visibility Into End Users Performance

14. Independent Monitor for End User Performance
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• Having something we can trust
• Monitoring of critical user flows
• Correlating user performance to the backend(s)

15. Real Browsers
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Geographic Distribution

17. Flexible Job Schedules
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Flexible Job Schedules

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Flexible Cost Management

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Flexible Cost Management

21. Job Retry
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Jobs will retry on
• Error(assertion failed)
• Timeout
• Performance thresholds

22. Job Timeout change to 5secs
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23. Performance Thresholds
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24. Reliable Connection Speeds
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25. Monitoring of critical user flows
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Monitoring of critical user flows

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Monitoring of critical user flows

28. Monitoring of critical user flows
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Monitoring of critical user flows

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Monitoring of critical user flows

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Monitoring of critical user flows

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Monitoring of critical user flows

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Monitoring of critical user flows

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Monitoring of critical user flows

35. Server-side correlation
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36. Server-side correlation
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37. Server-side correlation
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38. Server-side correlation
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39. Overcoming Culture
• Don’t fall into using the product reactively
• EVERY alert actionable will drive product usage
– Setup one pristine example
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40. Q/A
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41. Thank You