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SEE BEYOND THE NOISE
seebeyondthenoise.com
REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER
Breaking New Ground:
Transformational Data Leadership
R. Brendan Aldrich
Chief Data Officer
California State University, Chancellor’s Office
REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER
3
R. Brendan Aldrich
Chief Data Officer
California State University, Chancellor’s Office
 20 years working specifically in the fields of data warehousing, business intelligence, analytics & research
 Led data transformation and modernization initiatives for private and public organizations, including The Walt
Disney Company, Travelers Insurance, Demand Media, City Colleges of Chicago and Ivy Tech Community College
 Transformative work in data has been recognized with national & international awards.
Twitter:
@CalStateCDO
LinkedIn:
www.linkedin.com/in/brendanaldrich/
REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER
• The Largest
and most diverse
system of 4-year
higher education
in the Nation
• 23 Campuses
• 43K Employees
• 500k Enrolled
Students Each Year
REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER
Leadership
Leadership is a process of social
influence, which maximizes the efforts of
others, towards the achievement of a goal.
- Kevin Kruse, Author of “Employee Engagement 2.0”
noun | leadership | ʹlē-der- ship
• Leadership stems from social influence, not authority or power
• Leadership requires others, and that implies they don’t need to be “direct reports”
• No mention of personality traits, attributes, or even a title; there are many styles,
many paths, to effective leadership
• It includes a goal, not influence with no intended outcome
REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER
Improving the Odds
REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER
Systemic Barriers for Education
James Manyika, Michael Chui, Brad Brown, Jacques Bughin, Richard Dobbs, Charles Roxburgh and Angela Hung Byers, McKinsey Global
Institute, “Big data: The next frontier for innovation, competition and productivity”, 5/11,
http://www.mckinsey.com/insights/business_technology/big_data_the_next_frontier_for_innovation
REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER
Data Regimes
Data Dictatorship:
Data is controlled and its use is restricted. There is asymmetric distribution of
information based on your position.
Data Aristocracy:
Data analysts, scientists and PhDs are needed to do anything meaningful.
Power concentrates in the hands of these employees and their supervisors.
Data Anarchy:
Business users feel underserved and take matters into their own hands. They
create “shadow IT” systems and work around the “unresponsive” IT group.
Data Democracy:
Everybody gets timely and equitable access to data. Line of business users
are empowered and “own” the data. Executives and IT get out of the way.
1 Shash Hegde, Mariner, “The Rise of Data Regimes”, 9/12/13, http://www.mariner-
usa.com/rise-data-regimes/ (image substitution for Mao Zedong)
REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER
Placeholder for Survey
What “Data Regime” is most representative of your organization
today?
• Data Dictatorship
• Data Aristocracy
• Data Anarchy
• Data Dictatorship
REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER
Brendan Wants A Raise
REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER
Vocabulary Lessons
11
Finance
Marketing Product Sales
REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER
The Knowledge Gap
REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER
Ideas More Than Technologies
REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER
REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER
The Voices of Opposition
REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER
Transformational Leadership
No mention of personality
traits, attributes, or even a
title; there are many styles,
many paths, to effective
leadership
Leadership stems
from social influence, not
authority or power
It includes a goal, not
influence with no intended
outcome
Leadership requires others, and
that implies they don’t need to
be “direct reports”
REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER
CSU: The First Six Months
Technical Design Challenge:
Statewide consistency with
local ownership
Campus Visits:
Building a Community of Practice
Building on the Possible:
Data Democracy to support
Operational and Student
Success
Competition or Support:
The Existing Data Teams
REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER
Thank You!
18
R. Brendan Aldrich
Chief Data Officer
California State University, Chancellor’s Office
Twitter:
@CalStateCDO
LinkedIn:
www.linkedin.com/in/brendanaldrich/

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Breaking New Ground: Transformational Data Leadership

  • 1. SEE BEYOND THE NOISE seebeyondthenoise.com
  • 2. REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER Breaking New Ground: Transformational Data Leadership R. Brendan Aldrich Chief Data Officer California State University, Chancellor’s Office
  • 3. REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER 3 R. Brendan Aldrich Chief Data Officer California State University, Chancellor’s Office  20 years working specifically in the fields of data warehousing, business intelligence, analytics & research  Led data transformation and modernization initiatives for private and public organizations, including The Walt Disney Company, Travelers Insurance, Demand Media, City Colleges of Chicago and Ivy Tech Community College  Transformative work in data has been recognized with national & international awards. Twitter: @CalStateCDO LinkedIn: www.linkedin.com/in/brendanaldrich/
  • 4. REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER • The Largest and most diverse system of 4-year higher education in the Nation • 23 Campuses • 43K Employees • 500k Enrolled Students Each Year
  • 5. REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER Leadership Leadership is a process of social influence, which maximizes the efforts of others, towards the achievement of a goal. - Kevin Kruse, Author of “Employee Engagement 2.0” noun | leadership | ʹlē-der- ship • Leadership stems from social influence, not authority or power • Leadership requires others, and that implies they don’t need to be “direct reports” • No mention of personality traits, attributes, or even a title; there are many styles, many paths, to effective leadership • It includes a goal, not influence with no intended outcome
  • 6. REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER Improving the Odds
  • 7. REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER Systemic Barriers for Education James Manyika, Michael Chui, Brad Brown, Jacques Bughin, Richard Dobbs, Charles Roxburgh and Angela Hung Byers, McKinsey Global Institute, “Big data: The next frontier for innovation, competition and productivity”, 5/11, http://www.mckinsey.com/insights/business_technology/big_data_the_next_frontier_for_innovation
  • 8. REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER Data Regimes Data Dictatorship: Data is controlled and its use is restricted. There is asymmetric distribution of information based on your position. Data Aristocracy: Data analysts, scientists and PhDs are needed to do anything meaningful. Power concentrates in the hands of these employees and their supervisors. Data Anarchy: Business users feel underserved and take matters into their own hands. They create “shadow IT” systems and work around the “unresponsive” IT group. Data Democracy: Everybody gets timely and equitable access to data. Line of business users are empowered and “own” the data. Executives and IT get out of the way. 1 Shash Hegde, Mariner, “The Rise of Data Regimes”, 9/12/13, http://www.mariner- usa.com/rise-data-regimes/ (image substitution for Mao Zedong)
  • 9. REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER Placeholder for Survey What “Data Regime” is most representative of your organization today? • Data Dictatorship • Data Aristocracy • Data Anarchy • Data Dictatorship
  • 10. REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER Brendan Wants A Raise
  • 11. REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER Vocabulary Lessons 11 Finance Marketing Product Sales
  • 12. REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER The Knowledge Gap
  • 13. REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER Ideas More Than Technologies
  • 14. REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER
  • 15. REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER The Voices of Opposition
  • 16. REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER Transformational Leadership No mention of personality traits, attributes, or even a title; there are many styles, many paths, to effective leadership Leadership stems from social influence, not authority or power It includes a goal, not influence with no intended outcome Leadership requires others, and that implies they don’t need to be “direct reports”
  • 17. REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER CSU: The First Six Months Technical Design Challenge: Statewide consistency with local ownership Campus Visits: Building a Community of Practice Building on the Possible: Data Democracy to support Operational and Student Success Competition or Support: The Existing Data Teams
  • 18. REAL BUSINESS INTELLIGENCE 2018 | JUNE 27-28, 2018 | MIT TANG CENTER Thank You! 18 R. Brendan Aldrich Chief Data Officer California State University, Chancellor’s Office Twitter: @CalStateCDO LinkedIn: www.linkedin.com/in/brendanaldrich/

Editor's Notes

  1. The CSU awards nearly half of the state’s baccalaureate degrees. 1 in 10 employed graduates came from CSU… representing 1 in 20 college degree holders nationwide! We produce in the neighborhood of 120,000 graduates per year and our more than 3.4 MILLION living alumni are employed in every field across the world
  2. https://www.forbes.com/sites/kevinkruse/2013/04/09/what-is-leadership/#2231a7795b90
  3. Story: “Learn the F*cking Technology!” (Disney)
  4. Story: Disney and the “Sales” Reports (Disney)
  5. 96% of all companies are still structured to use data the way they were 35 years ago Story: Phones out for the Data Democracy Slide (CCC)
  6. Story: Incorporating the Diametrically Opposed at CCC