5. ENGAGEMENT: New Marketing Strategy New Marketing Principles (4Es) EMOTION EXPERIENCE ENGAGEMENT EXCLUSIVITY This is where SOCIAL MEDIA comes in.
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7. about 2/3 of global online population are members of social networking sites creating and producing information that give rise to new distribution and consumption patterns 77% of YouTube, Twitter, Facebook listings that appeared for brand searches were controlled by a party other than marketers 25% of search results for the world’s top 20 largest brands are linked to user-generated content 34% of bloggers post opinions about products & brands The Illusion of Brand Control
15. More than half of social networking users have become fan or follower of a brand online. Successful companies in social media act more like party planners, aggregators, and content providers than traditional advertisers. Study finds ENGAGEMENT correlates to financial performance.
16. “ Social media didn’t invent conversations, it only surfaced them.” The power of social network lies in the ability for anyone to find and forge connections with those who share passions, interests, beliefs, and aspirations. But just because we have access to the tools doesn’t necessarily entitle us to reach out to customers, influencers, and stakeholders. Simply because we have something to say doesn’t guarantee that anyone is ready or willing to listen. Nor does it mean what we have to say automatically entitles us to a ready audience.
17. “ It’s in the nature of human animal to play with language, to create fables and songs and nonsense to entertain ourselves with. And it’s in our nature to make beautiful objects and embellish anything that will stand still long enough. These instincts are alive today in great writing and imagery being shared all over the web. The impulses that make us retweet a blog post or a fantastic Flickr image are the same ones that bring a superb Navajo weaver renown across four states.”