1. 410 21st ST S
La Crosse, WI 54601
(608)-304-0012
meyerbran@gmail.com
BRANDON MEYER
EXPERIENCE PHOENIX ONLINE STUDIOS – PLAYTESTER
March 2015-October 2015
 Tested PC game ‘Cornerstone: The Song of Tyrim’ and iOS game
‘Morningstar: Descent to Deadrock’
 Reported bugs and design flaws
 Repeated testing with each update through beta phase
FASTENAL, INC. - WINONA, MN – COMPUTER OPERATIONS SUPPORT
2014-Present
 Troubleshoot incoming calls from Fastenal employees in regards
to hardware issues
 Create and submit help tickets to ensure a quick and efficient
response
HAB, INC. – LA CROSSE, WI – HELP DESK SUPPORT/TRAINER
2010-2014
 Providedclientsupportonlineorby phonebasedon supporttickets logged
 Testedand providedsupportformobileapplications (i.e. Inspections, Work Orders)
 Created softwaredocumentationforapplications/Createdonlinetrainingvideos for
clients
 Attended bi-annual conferenceand gavepresentations onvariedapplications
SPRINT, INC. – WEST SALEM, WI – CUSTOMER SERVICE REPRESENTATIVE
2008-2010
 Takeinboundcalls andresolvecustomer’sissue(s)
 Receivedquarterly award formaintainingquotas of up-sales andcustomerretention
 Awards for customerrecognitionthroughsurvey results
KB TOYS – ONALASKA, WI – CUSTOMER SERVICE
2007-2008
 Testoutpopular toys infrontof storeto attract customers
 General storeupkeep, customerservice, cashier
 Helpedprep store forclosurewhenbusiness closedJanuary 2008
EDUCATION UNIVERSITYOF WISCONSIN-LACROSSE: BACHELOR OF SCIENCE: THEATER - GENERAL EMPHASIS
 Minor– CommunicationStudies – Emphasis inPublic Relations andOrganization
 Dean’s List– Spring2006, Fall 2007(WinonaState University)
REFERENCES Wayne Sung, Phoenix Online Studios (QA Lead) wayne.sung@postudios.com
Mike Juran, HAB, Inc. (President) (608)-785-7650
Chris Torrez, KB Toys (Manager) (608)-780-1844