Crestcom is a development company that specializes in improving leadership and management skills through their Bullet Proof® Manager program. The 12-month program helps managers develop competencies like engagement, strategic planning, delegation, and customer relationships. These skills enhance employee performance and productivity. The methodology involves monthly video-based sessions over 12 months, where managers learn two new skills each time and create action plans to implement between sessions. Follow-ups ensure accountability, and applying the plans is meant to improve manager and team performance through effective leadership.

1. For further information, call Anurag Sharma (+91) 986 808 2777
Background and need:
As a consolidated line item in the P&L of a company, employees form a large part of its total expenses. The
performance and productivity of these employees has a direct bearing on the company’s performance and
results. The productivity, engagement, performance and motivation levels of employees however are
influenced by the way they are led by their Managers. While Managers are entrusted with the
responsibility of getting superior results from their team or business unit, reality is that most managers
have had no formal training in what it takes to be effective and have no insight into what should they do
differently in order to enhance and improve employee performance and results. If Managers know to do
nothing different from yester year, doing the same things in the same way may not lead to significantly
improved results.
The panacea:
Crestcom is a development company. We specialize in improving leadership and business management
skills that have a positive impact on the bottom line of a company. We have a proven program and process
to achieve this, called “The Bullet Proof® Manager”. Some of the core competencies we help managers
develop and refine are
 How to engage and motivate, such that people are willing to give their best
 How to think and plan strategically, and focus and invest efforts and time to maximize results and
outcomes
 How to get a buy-in and alignment of the team to pursue a shared objective
 How to delegate for results to happen
 How to coach and mentor the team to develop high performers and a succession/leadership
pipeline
 How to develop rapport and build on customer relationships to enhance share of business
 How to maximize performance and productivity (of self and of team)
 How to connect with people (Everyone communicates, Few Connect)
 How to deal with conflicts at work
 How to make change work
And several others that are critical for a manager to be effective at managing people and
increasing/enhancing/improving employee productivity and performance.
The methodology:
In Bullet Proof® Manager (BPM) training, our goal is to improve management skills and management
behaviour of participating Managers. We believe a crash course approach doesn’t do it. BPM is a unique
global-local video-based-live-facilitated program with leading international business coaches, authors and
speakers as video faculty. Participants attend the sessions one day in a month for 12 consecutive months.
In each month we coach them on two skills. At the end of every session participating managers develop
workplace-based action plans which they implement during the month. We have a follow-up mechanism
that fosters implementation accountability. Implementing these plans will lead to improved performance
from the Managers’ team through effective application of their refined leadership and management. These
action plans have quantitative goals through which Managers will deliver bottom line impact.