SlideShare a Scribd company logo
1/23 | www.janclaes.info
An overview of my previous work and future plans
FROM differentiated process modeling
TO differentiated problem solving
2/23 | www.janclaes.info
An overview of my previous work and future plans
FROM differentiated process modeling
TO differentiated problem solving
GOAL
Present my PhD research
★ Inductive, curiosity-driven ★
★ Stepwise methodology ★
★ Publishable ★
3/23 | www.janclaes.info
1. Collecting observations
Properties of
Modeler
GIVEN TASK
Properties of
Model
Properties of
Modeling Process
4/23 | www.janclaes.info
1. Collecting observations
2010
Eindhoven
102 master students
2011
Eindhoven
14 practitioners
2012
Eindhoven
18 master students
2013
Gent
146 master students
2014
Eindhoven
119 master students
2015
Gent
146 master students
DESCRIPTIVE THEORY
5/23 | www.janclaes.info
2. Data analysis – analysis instrument
 PPMChart
 CREATE_ACTIVITY
 CREATE_START_EVENT
 CREATE_END_EVENT
 CREATE_AND
 CREATE_XOR
 CREATE_EDGE
 MOVE_ACTIVITY
 MOVE_START_EVENT
 MOVE_END_EVENT
 MOVE_AND
 MOVE_XOR
 DELETE_ACTIVITY
DELETE_START_EVENT
 DELETE-END_EVENT
 DELETE_AND
 DELETE_XOR
 DELETE_EDGE
 NAME_ACTIVITY
 RENAME_ACTIVITY
 NAME_EDGE
 RENAME_EDGE
time
modelelements
RESEARCH INSTRUMENT
6/23 | www.janclaes.info
Fast
modelingSlow
modelingInitial
delayMany
pauzesFew
elementsMany
elements No
(separate)
lay-outing
Quick
lay-outingDedicated
lay-outing
phase
Continuous
lay-outingUnpaired
event
creation
Paired
event
creation
No pauzes
Serialization
Paired
gateway
creation
Delayed
edge
creation
Chunked
modeling
2. Data analysis – observations and impressions
Based on dataset of 357 unique modeling executions
7/23 | www.janclaes.info
2. Data analysis – observations and impressions
Combined
Flow-oriented Aspect-oriented
Undirected
Based on dataset of 118 unique modeling executions
8/23 | www.janclaes.info
2. Data analysis – observations and impressions
Combined
Flow-oriented Aspect-oriented
Undirected
Based on dataset of 118 unique modeling executions
WHY?
9/23 | www.janclaes.info
3. Theory building
Cognitive Load Theory (CLT)
 Overload causes..
 .. to stop learning
 .. to become slower
 .. to make cognitive mistakes
Normal
load
Overload
Cognitive Fit Theory (CFT)
 Lower extraneous load by..
 .. adapting learning/problem solving material to task
 .. adapting learning/problem solving material to user
10/23 | www.janclaes.info
3. Theory building
Extended Cognitive Fit Theory (ECFT)
 Lower intrinsic load by..
 .. adapting problem solving strategy to user
 .. adapting problem solving strategy to task
Cognitive Fit Theory (CFT)
 Lower extraneous load by..
 .. adapting learning/problem solving material to task
 .. adapting learning/problem solving material to user
11/23 | www.janclaes.info
3. Theory building
Structured Process Modeling Theory (SPMT)
 Lower intrinsic load by..
 .. adapting process modeling strategy to user
 (.. adapting process modeling strategy to task)
A B A determines BA B The more A, the more B+ A B The more A, the less B– A B A translates into B
learning style
degree of serialization
adopted serialization style
field-dependency need for structure
– +
course of intrinsic cognitive load
for process modeling phases
course of intrinsic cognitive load
for aggregation phases
course of cognitive overload
course of intrinsic cognitive load
for strategy building phases
+ + +
serialization style fitstructuredness of serialization
– –– –
1 2 3
EXPLANATORY THEORY
12/23 | www.janclaes.info
4. Method development
Development of a digital one-hour treatment
Structured Process Modeling Method (SPMM)
 Measure cognitive variables
 Select fitting strategy
 Explain and train strategy (=treatment)
 Apply strategy
PRESCRIPTIVE THEORY
METHOD
13/23 | www.janclaes.info
4. Method development
 Results
 10-15%* of variation in quality..
 30%* of variation in modeling time..
 60%* of variation in modeling effort..
.. could be explained by only 8 variables from our theory
These are:
 Serialization degree, structuredness, and fit
 Learning style, field dependency, and need for structure
 Interaction effects with time and effort
R2 values of linear regression models with p-values below 0.05
14/23 | www.janclaes.info
An overview of my previous work and future plans
FROM differentiated process modeling
TO differentiated problem solving
GOAL
Get feedback on my plans
★ FWO postdoc ★
★ ERC research group ★
15/23 | www.janclaes.info
Research proposals
 Generalization to problem solving
 Extended Cognitive Fit Theory (ECFT)
• Fit between problem solving and user
• Fit between problem solving and task
 Differentiated problem solving
• Descriptive + explanatory + prescriptive
• Theory + method
• For programming, writing, composing
• And problem solving in general (=ECFT)
16/23 | www.janclaes.info
working
memory
1. Motivation
 Cognitive Load Theory
 3 types of load can overload working memory
 Criticism about and adaptation of Cognitive Load
Theory, while it has proven explanatory power
sensory
memory
long-term
memory
extraneous
load
intrinsic
load
germane
load
problem
17/23 | www.janclaes.info
1. Motivation
USER
sensory
memory
working
memory
long-term
memory
capacity
extraneous
load
intrinsic
load
germane
load
PROBLEM STRATEGY
complexity serialization
preferences
& skills
FIT
FIT
FIT
DATA STEPS
expertise experience
18/23 | www.janclaes.info
2. Research gap
 Effects of fit ask for differentiation
 Research is giving up on differentiation
where it is clearly relevant for the future
 Cognitive Psychology has strong focus on learning
 Differentiation in learning is difficult to study
 difficulty to measure types of load
 difficulty to measure end results of learning
 role of ‘challenge’ in learning
 The focus on learning is too complex
 intangible end results, long term
 Lack of process orientation
 variable values evolve during the process
19/23 | www.janclaes.info
2. Research gap
 Shift the focus to problem solving
 tangible end results, short term
(source: Google Scholar)
Learning
(keywords: learning, learner,
teaching, teacher, student,
studying, material, lecture,
course, lesson, instruction)
Problem solving
(keywords: problem solving,
task, solution)
Adaptive
(keywords: adaptive, behavior,
performance)
56.79233.208
Differentiated
(keywords: differentiated,
cognitive profile, cognitive style,
learning style, holist or serialist,
field dependent, field dependency)
1.477229
20/23 | www.janclaes.info
3. Proposed solution
 Study differentiated problem solving
 Width a broad scope
 Different (types of) users, problems and strategies
 But not too broad
 Scope of individual complex design problems
 High risk
 It’s all about balance!
 High gain
 Breakthrough in cognitive differentiation research
 Crossover opportunities between domains
21/23 | www.janclaes.info
3. Proposed solutions
 Overview of problem domains
ENGINEERING
PROBLEM
MANAGEMENT
PROBLEM
PRESENTATION
PROBLEM
ARTISTIC
‘PROBLEM’
Notion
of flow*
programming
business
process
modeling
report
writing
composing
No notion
of flow*
data(base)
modeling
tbd
technical
drawing
painting
creativestructured
DOMAIN
MATRIX
Serialist/holist
Field dependency
Need for structure
Cognitive complexity
Cognitive flexibility
Category width
Ill-structured
- Real life
- Practitioners
Well-structured
- Realistic, artificial, but controlled
- Students
* Temporal flow, in the artefact
22/23 | www.janclaes.info
3. Proposed solution
 With a versatile and generalist P.I. (me )
 Data-driven process improvement expert
 Technically skilled (programming, experimenting,
data/process mining, statistics, visualization)
 Relatively unbiased by the psychology field (again )
 But capable of setting up an international research
network and successful research collaborations quickly
 With experience in training, coaching, and supervising
 With vision (pioneering PPM research)
 With top-tier publications (ESWA, DSS)
 With passion
23/23 | www.janclaes.info
 Do you have any questions?
 Do you have feedback?
 Do you have ERC experience?
Thanks for you attention!
Jan Claes
jan.claes@ugent.be
www.janclaes.info

More Related Content

Similar to BPM Cluster Meeting 2018

T173_1_statement
T173_1_statementT173_1_statement
T173_1_statement
Laureana E. Cortez
 
UGent MIS research seminar June 2015
UGent MIS research seminar June 2015UGent MIS research seminar June 2015
UGent MIS research seminar June 2015
Jan Claes
 
Operations Research Digital Material.pdf
Operations Research Digital Material.pdfOperations Research Digital Material.pdf
Operations Research Digital Material.pdf
TANVEERSINGHSOLANKI
 
T173_1_statement
T173_1_statementT173_1_statement
T173_1_statement
Jakub Jozwiakowski
 
K-12 Computer Science Framework GaDOE Update
K-12 Computer Science Framework GaDOE UpdateK-12 Computer Science Framework GaDOE Update
K-12 Computer Science Framework GaDOE Update
Tony Vlachakis
 
Application of Revised Bloom
Application of Revised BloomApplication of Revised Bloom
Application of Revised Bloom
Srikanth Jadcherla
 
"From Making to Learning" : Dev Camps as a Blueprint for Re-inventing Project...
"From Making to Learning" : Dev Camps as a Blueprint for Re-inventing Project..."From Making to Learning" : Dev Camps as a Blueprint for Re-inventing Project...
"From Making to Learning" : Dev Camps as a Blueprint for Re-inventing Project...
Irene-Angelica Chounta
 
VII Jornadas eMadrid "Education in exponential times". Mesa redonda eMadrid L...
VII Jornadas eMadrid "Education in exponential times". Mesa redonda eMadrid L...VII Jornadas eMadrid "Education in exponential times". Mesa redonda eMadrid L...
VII Jornadas eMadrid "Education in exponential times". Mesa redonda eMadrid L...
eMadrid network
 
Microsoft Project workshop in Pune 6th & 7th August
Microsoft Project workshop in Pune 6th & 7th AugustMicrosoft Project workshop in Pune 6th & 7th August
Microsoft Project workshop in Pune 6th & 7th August
vrushalis
 
Ms project 2010
Ms project  2010Ms project  2010
Ms project 2010
vrushalis
 
High vs. low intensity courses. Student Technological Behavior
High vs. low intensity courses. Student Technological BehaviorHigh vs. low intensity courses. Student Technological Behavior
High vs. low intensity courses. Student Technological Behavior
Technological Ecosystems for Enhancing Multiculturality
 
WP2 - OPEN INNOVATION PROCESS MODEL
WP2 - OPEN INNOVATION PROCESS MODELWP2 - OPEN INNOVATION PROCESS MODEL
WP2 - OPEN INNOVATION PROCESS MODEL
Grial - University of Salamanca
 
Computational thinking
Computational thinkingComputational thinking
Computational thinking
Ngonidzashe Zanamwe
 
LinkedUp kickoff meeting session 4
LinkedUp kickoff meeting session 4LinkedUp kickoff meeting session 4
LinkedUp kickoff meeting session 4
Hendrik Drachsler
 
J0313052055
J0313052055J0313052055
J0313052055
theijes
 
Session 2 jan17
Session 2 jan17Session 2 jan17
Session 2 jan17
Vijay Kumar Jadon
 
Advances In Engineering Education Instructional Strategies To Promote Student...
Advances In Engineering Education Instructional Strategies To Promote Student...Advances In Engineering Education Instructional Strategies To Promote Student...
Advances In Engineering Education Instructional Strategies To Promote Student...
Amber Ford
 
PPT.pptx
PPT.pptxPPT.pptx
ALGORITHMIC THINKING-A PARAMETRIC APPROACH TO PROBLEM SOLVING.
ALGORITHMIC THINKING-A PARAMETRIC APPROACH TO PROBLEM SOLVING.ALGORITHMIC THINKING-A PARAMETRIC APPROACH TO PROBLEM SOLVING.
ALGORITHMIC THINKING-A PARAMETRIC APPROACH TO PROBLEM SOLVING.
Kate Campbell
 
8th sem (1)
8th sem (1)8th sem (1)
8th sem (1)
IdiotJackveer
 

Similar to BPM Cluster Meeting 2018 (20)

T173_1_statement
T173_1_statementT173_1_statement
T173_1_statement
 
UGent MIS research seminar June 2015
UGent MIS research seminar June 2015UGent MIS research seminar June 2015
UGent MIS research seminar June 2015
 
Operations Research Digital Material.pdf
Operations Research Digital Material.pdfOperations Research Digital Material.pdf
Operations Research Digital Material.pdf
 
T173_1_statement
T173_1_statementT173_1_statement
T173_1_statement
 
K-12 Computer Science Framework GaDOE Update
K-12 Computer Science Framework GaDOE UpdateK-12 Computer Science Framework GaDOE Update
K-12 Computer Science Framework GaDOE Update
 
Application of Revised Bloom
Application of Revised BloomApplication of Revised Bloom
Application of Revised Bloom
 
"From Making to Learning" : Dev Camps as a Blueprint for Re-inventing Project...
"From Making to Learning" : Dev Camps as a Blueprint for Re-inventing Project..."From Making to Learning" : Dev Camps as a Blueprint for Re-inventing Project...
"From Making to Learning" : Dev Camps as a Blueprint for Re-inventing Project...
 
VII Jornadas eMadrid "Education in exponential times". Mesa redonda eMadrid L...
VII Jornadas eMadrid "Education in exponential times". Mesa redonda eMadrid L...VII Jornadas eMadrid "Education in exponential times". Mesa redonda eMadrid L...
VII Jornadas eMadrid "Education in exponential times". Mesa redonda eMadrid L...
 
Microsoft Project workshop in Pune 6th & 7th August
Microsoft Project workshop in Pune 6th & 7th AugustMicrosoft Project workshop in Pune 6th & 7th August
Microsoft Project workshop in Pune 6th & 7th August
 
Ms project 2010
Ms project  2010Ms project  2010
Ms project 2010
 
High vs. low intensity courses. Student Technological Behavior
High vs. low intensity courses. Student Technological BehaviorHigh vs. low intensity courses. Student Technological Behavior
High vs. low intensity courses. Student Technological Behavior
 
WP2 - OPEN INNOVATION PROCESS MODEL
WP2 - OPEN INNOVATION PROCESS MODELWP2 - OPEN INNOVATION PROCESS MODEL
WP2 - OPEN INNOVATION PROCESS MODEL
 
Computational thinking
Computational thinkingComputational thinking
Computational thinking
 
LinkedUp kickoff meeting session 4
LinkedUp kickoff meeting session 4LinkedUp kickoff meeting session 4
LinkedUp kickoff meeting session 4
 
J0313052055
J0313052055J0313052055
J0313052055
 
Session 2 jan17
Session 2 jan17Session 2 jan17
Session 2 jan17
 
Advances In Engineering Education Instructional Strategies To Promote Student...
Advances In Engineering Education Instructional Strategies To Promote Student...Advances In Engineering Education Instructional Strategies To Promote Student...
Advances In Engineering Education Instructional Strategies To Promote Student...
 
PPT.pptx
PPT.pptxPPT.pptx
PPT.pptx
 
ALGORITHMIC THINKING-A PARAMETRIC APPROACH TO PROBLEM SOLVING.
ALGORITHMIC THINKING-A PARAMETRIC APPROACH TO PROBLEM SOLVING.ALGORITHMIC THINKING-A PARAMETRIC APPROACH TO PROBLEM SOLVING.
ALGORITHMIC THINKING-A PARAMETRIC APPROACH TO PROBLEM SOLVING.
 
8th sem (1)
8th sem (1)8th sem (1)
8th sem (1)
 

More from Jan Claes

COGNISE@CAiSE 2019
COGNISE@CAiSE 2019COGNISE@CAiSE 2019
COGNISE@CAiSE 2019
Jan Claes
 
BPMS2@BPM2018
BPMS2@BPM2018BPMS2@BPM2018
BPMS2@BPM2018
Jan Claes
 
ICLTC 2018
ICLTC 2018ICLTC 2018
ICLTC 2018
Jan Claes
 
EMMSAD++@CAiSE 2018
EMMSAD++@CAiSE 2018EMMSAD++@CAiSE 2018
EMMSAD++@CAiSE 2018
Jan Claes
 
Research: Why? What? How?
Research: Why? What? How?Research: Why? What? How?
Research: Why? What? How?
Jan Claes
 
BPMS2@BPM2016
BPMS2@BPM2016BPMS2@BPM2016
BPMS2@BPM2016
Jan Claes
 
TEDxGhent 2016 PhD Contest
TEDxGhent 2016 PhD ContestTEDxGhent 2016 PhD Contest
TEDxGhent 2016 PhD Contest
Jan Claes
 
PhD defense November 2015
PhD defense November 2015PhD defense November 2015
PhD defense November 2015
Jan Claes
 
PhD pre-defense September 2015
PhD pre-defense September 2015PhD pre-defense September 2015
PhD pre-defense September 2015
Jan Claes
 
UGent MIS research seminar December 2014
UGent MIS research seminar December 2014UGent MIS research seminar December 2014
UGent MIS research seminar December 2014
Jan Claes
 
BPM Cluster Meeting 2014
BPM Cluster Meeting 2014BPM Cluster Meeting 2014
BPM Cluster Meeting 2014
Jan Claes
 
PhD Day 2014
PhD Day 2014PhD Day 2014
PhD Day 2014
Jan Claes
 
Colloquium@TUe
Colloquium@TUeColloquium@TUe
Colloquium@TUe
Jan Claes
 
COGNISE@CAiSE2013
COGNISE@CAiSE2013COGNISE@CAiSE2013
COGNISE@CAiSE2013
Jan Claes
 
ECIS2013DC
ECIS2013DCECIS2013DC
ECIS2013DC
Jan Claes
 
PhD Day 2013
PhD Day 2013PhD Day 2013
PhD Day 2013
Jan Claes
 
EIS 2012
EIS 2012EIS 2012
EIS 2012
Jan Claes
 
Stad Gent 2012
Stad Gent 2012Stad Gent 2012
Stad Gent 2012
Jan Claes
 
Confenis 2012
Confenis 2012Confenis 2012
Confenis 2012
Jan Claes
 
Confenis2012DC
Confenis2012DCConfenis2012DC
Confenis2012DC
Jan Claes
 

More from Jan Claes (20)

COGNISE@CAiSE 2019
COGNISE@CAiSE 2019COGNISE@CAiSE 2019
COGNISE@CAiSE 2019
 
BPMS2@BPM2018
BPMS2@BPM2018BPMS2@BPM2018
BPMS2@BPM2018
 
ICLTC 2018
ICLTC 2018ICLTC 2018
ICLTC 2018
 
EMMSAD++@CAiSE 2018
EMMSAD++@CAiSE 2018EMMSAD++@CAiSE 2018
EMMSAD++@CAiSE 2018
 
Research: Why? What? How?
Research: Why? What? How?Research: Why? What? How?
Research: Why? What? How?
 
BPMS2@BPM2016
BPMS2@BPM2016BPMS2@BPM2016
BPMS2@BPM2016
 
TEDxGhent 2016 PhD Contest
TEDxGhent 2016 PhD ContestTEDxGhent 2016 PhD Contest
TEDxGhent 2016 PhD Contest
 
PhD defense November 2015
PhD defense November 2015PhD defense November 2015
PhD defense November 2015
 
PhD pre-defense September 2015
PhD pre-defense September 2015PhD pre-defense September 2015
PhD pre-defense September 2015
 
UGent MIS research seminar December 2014
UGent MIS research seminar December 2014UGent MIS research seminar December 2014
UGent MIS research seminar December 2014
 
BPM Cluster Meeting 2014
BPM Cluster Meeting 2014BPM Cluster Meeting 2014
BPM Cluster Meeting 2014
 
PhD Day 2014
PhD Day 2014PhD Day 2014
PhD Day 2014
 
Colloquium@TUe
Colloquium@TUeColloquium@TUe
Colloquium@TUe
 
COGNISE@CAiSE2013
COGNISE@CAiSE2013COGNISE@CAiSE2013
COGNISE@CAiSE2013
 
ECIS2013DC
ECIS2013DCECIS2013DC
ECIS2013DC
 
PhD Day 2013
PhD Day 2013PhD Day 2013
PhD Day 2013
 
EIS 2012
EIS 2012EIS 2012
EIS 2012
 
Stad Gent 2012
Stad Gent 2012Stad Gent 2012
Stad Gent 2012
 
Confenis 2012
Confenis 2012Confenis 2012
Confenis 2012
 
Confenis2012DC
Confenis2012DCConfenis2012DC
Confenis2012DC
 

Recently uploaded

Solution manual for canadian income taxation 20222023 25th edition by william...
Solution manual for canadian income taxation 20222023 25th edition by william...Solution manual for canadian income taxation 20222023 25th edition by william...
Solution manual for canadian income taxation 20222023 25th edition by william...
stanslausnzuki569
 
84th Marketing Club (OTC Marketing) Dr.Mahmoud Hamed 23rd Cairo.pdf
84th Marketing Club (OTC Marketing) Dr.Mahmoud Hamed 23rd Cairo.pdf84th Marketing Club (OTC Marketing) Dr.Mahmoud Hamed 23rd Cairo.pdf
84th Marketing Club (OTC Marketing) Dr.Mahmoud Hamed 23rd Cairo.pdf
ahmed614380
 
FURI88 : GAME SLOT PGSOFT PALING GACOR MUDAH MENANG HANYA DISINI
FURI88 : GAME SLOT PGSOFT PALING GACOR MUDAH MENANG HANYA DISINIFURI88 : GAME SLOT PGSOFT PALING GACOR MUDAH MENANG HANYA DISINI
FURI88 : GAME SLOT PGSOFT PALING GACOR MUDAH MENANG HANYA DISINI
FURI88 ONLINE
 
Network Observability – 5 Best Platforms for Observability
Network Observability – 5 Best Platforms for ObservabilityNetwork Observability – 5 Best Platforms for Observability
Network Observability – 5 Best Platforms for Observability
GauriKale30
 
Virtual Production Tool Set and Technologies Redefining Cinema.pdf
Virtual Production Tool Set and Technologies Redefining Cinema.pdfVirtual Production Tool Set and Technologies Redefining Cinema.pdf
Virtual Production Tool Set and Technologies Redefining Cinema.pdf
virtualproduction38
 
The Importance of Public Relations for New Graduates.pdf
The Importance of Public Relations for New Graduates.pdfThe Importance of Public Relations for New Graduates.pdf
The Importance of Public Relations for New Graduates.pdf
Posh Concepts
 
WAM Corporate Presentation July 2024.pdf
WAM Corporate Presentation July 2024.pdfWAM Corporate Presentation July 2024.pdf
WAM Corporate Presentation July 2024.pdf
Western Alaska Minerals Corp.
 
Standard Operating Procedure for Digital Marketing
Standard Operating Procedure for Digital MarketingStandard Operating Procedure for Digital Marketing
Standard Operating Procedure for Digital Marketing
Dipendra Prasad Poudel
 
Floating Pontoon | Premier marine solution
Floating Pontoon | Premier marine solutionFloating Pontoon | Premier marine solution
Floating Pontoon | Premier marine solution
PMSME
 
EN_Chinese-Automotive-in-SEA-Vero-White-Paper_2023.pdf
EN_Chinese-Automotive-in-SEA-Vero-White-Paper_2023.pdfEN_Chinese-Automotive-in-SEA-Vero-White-Paper_2023.pdf
EN_Chinese-Automotive-in-SEA-Vero-White-Paper_2023.pdf
ivanparu86
 
AI and Best Use Cases for Your Personal Life.pptx
AI and Best Use Cases for Your Personal Life.pptxAI and Best Use Cases for Your Personal Life.pptx
AI and Best Use Cases for Your Personal Life.pptx
Brian Frerichs
 
India's 5 Most Promising E-Mobility Companies 2024.pdf
India's 5 Most Promising E-Mobility Companies  2024.pdfIndia's 5 Most Promising E-Mobility Companies  2024.pdf
India's 5 Most Promising E-Mobility Companies 2024.pdf
insightssuccess2
 
Business Lessons From Emmanuel Katto Uganda
Business Lessons From Emmanuel Katto UgandaBusiness Lessons From Emmanuel Katto Uganda
Business Lessons From Emmanuel Katto Uganda
OliviaCox14
 
ShotOniPhone campaign by Vancy macwan.pptx
ShotOniPhone campaign by Vancy macwan.pptxShotOniPhone campaign by Vancy macwan.pptx
ShotOniPhone campaign by Vancy macwan.pptx
macwanvancy
 
Steps to Register Company in Dubai Mainland.pptx
Steps to Register Company in Dubai Mainland.pptxSteps to Register Company in Dubai Mainland.pptx
Steps to Register Company in Dubai Mainland.pptx
blackswanbss
 
Activated Carbon Manufacturing Plant Project Report.pdf
Activated Carbon Manufacturing Plant Project Report.pdfActivated Carbon Manufacturing Plant Project Report.pdf
Activated Carbon Manufacturing Plant Project Report.pdf
rudrap2099
 
Movers near me in Dubai , Best Packers and Movers In Dubai
Movers near me in Dubai , Best Packers and Movers In DubaiMovers near me in Dubai , Best Packers and Movers In Dubai
Movers near me in Dubai , Best Packers and Movers In Dubai
imranmalik114455
 
Honoring and Understanding the Significance of Guru Purnima
Honoring and Understanding the Significance of Guru PurnimaHonoring and Understanding the Significance of Guru Purnima
Honoring and Understanding the Significance of Guru Purnima
Exotic India
 
High Girls Call Nashik 000XX00000 Provide Best And Top Girl Service And No1 i...
High Girls Call Nashik 000XX00000 Provide Best And Top Girl Service And No1 i...High Girls Call Nashik 000XX00000 Provide Best And Top Girl Service And No1 i...
High Girls Call Nashik 000XX00000 Provide Best And Top Girl Service And No1 i...
susmagarg02
 

Recently uploaded (20)

Solution manual for canadian income taxation 20222023 25th edition by william...
Solution manual for canadian income taxation 20222023 25th edition by william...Solution manual for canadian income taxation 20222023 25th edition by william...
Solution manual for canadian income taxation 20222023 25th edition by william...
 
84th Marketing Club (OTC Marketing) Dr.Mahmoud Hamed 23rd Cairo.pdf
84th Marketing Club (OTC Marketing) Dr.Mahmoud Hamed 23rd Cairo.pdf84th Marketing Club (OTC Marketing) Dr.Mahmoud Hamed 23rd Cairo.pdf
84th Marketing Club (OTC Marketing) Dr.Mahmoud Hamed 23rd Cairo.pdf
 
FURI88 : GAME SLOT PGSOFT PALING GACOR MUDAH MENANG HANYA DISINI
FURI88 : GAME SLOT PGSOFT PALING GACOR MUDAH MENANG HANYA DISINIFURI88 : GAME SLOT PGSOFT PALING GACOR MUDAH MENANG HANYA DISINI
FURI88 : GAME SLOT PGSOFT PALING GACOR MUDAH MENANG HANYA DISINI
 
Network Observability – 5 Best Platforms for Observability
Network Observability – 5 Best Platforms for ObservabilityNetwork Observability – 5 Best Platforms for Observability
Network Observability – 5 Best Platforms for Observability
 
Virtual Production Tool Set and Technologies Redefining Cinema.pdf
Virtual Production Tool Set and Technologies Redefining Cinema.pdfVirtual Production Tool Set and Technologies Redefining Cinema.pdf
Virtual Production Tool Set and Technologies Redefining Cinema.pdf
 
The Importance of Public Relations for New Graduates.pdf
The Importance of Public Relations for New Graduates.pdfThe Importance of Public Relations for New Graduates.pdf
The Importance of Public Relations for New Graduates.pdf
 
WAM Corporate Presentation July 2024.pdf
WAM Corporate Presentation July 2024.pdfWAM Corporate Presentation July 2024.pdf
WAM Corporate Presentation July 2024.pdf
 
Standard Operating Procedure for Digital Marketing
Standard Operating Procedure for Digital MarketingStandard Operating Procedure for Digital Marketing
Standard Operating Procedure for Digital Marketing
 
Floating Pontoon | Premier marine solution
Floating Pontoon | Premier marine solutionFloating Pontoon | Premier marine solution
Floating Pontoon | Premier marine solution
 
EN_Chinese-Automotive-in-SEA-Vero-White-Paper_2023.pdf
EN_Chinese-Automotive-in-SEA-Vero-White-Paper_2023.pdfEN_Chinese-Automotive-in-SEA-Vero-White-Paper_2023.pdf
EN_Chinese-Automotive-in-SEA-Vero-White-Paper_2023.pdf
 
AI and Best Use Cases for Your Personal Life.pptx
AI and Best Use Cases for Your Personal Life.pptxAI and Best Use Cases for Your Personal Life.pptx
AI and Best Use Cases for Your Personal Life.pptx
 
India's 5 Most Promising E-Mobility Companies 2024.pdf
India's 5 Most Promising E-Mobility Companies  2024.pdfIndia's 5 Most Promising E-Mobility Companies  2024.pdf
India's 5 Most Promising E-Mobility Companies 2024.pdf
 
DEMO_Aboveground Storage Tank Inspection.pdf
DEMO_Aboveground Storage Tank Inspection.pdfDEMO_Aboveground Storage Tank Inspection.pdf
DEMO_Aboveground Storage Tank Inspection.pdf
 
Business Lessons From Emmanuel Katto Uganda
Business Lessons From Emmanuel Katto UgandaBusiness Lessons From Emmanuel Katto Uganda
Business Lessons From Emmanuel Katto Uganda
 
ShotOniPhone campaign by Vancy macwan.pptx
ShotOniPhone campaign by Vancy macwan.pptxShotOniPhone campaign by Vancy macwan.pptx
ShotOniPhone campaign by Vancy macwan.pptx
 
Steps to Register Company in Dubai Mainland.pptx
Steps to Register Company in Dubai Mainland.pptxSteps to Register Company in Dubai Mainland.pptx
Steps to Register Company in Dubai Mainland.pptx
 
Activated Carbon Manufacturing Plant Project Report.pdf
Activated Carbon Manufacturing Plant Project Report.pdfActivated Carbon Manufacturing Plant Project Report.pdf
Activated Carbon Manufacturing Plant Project Report.pdf
 
Movers near me in Dubai , Best Packers and Movers In Dubai
Movers near me in Dubai , Best Packers and Movers In DubaiMovers near me in Dubai , Best Packers and Movers In Dubai
Movers near me in Dubai , Best Packers and Movers In Dubai
 
Honoring and Understanding the Significance of Guru Purnima
Honoring and Understanding the Significance of Guru PurnimaHonoring and Understanding the Significance of Guru Purnima
Honoring and Understanding the Significance of Guru Purnima
 
High Girls Call Nashik 000XX00000 Provide Best And Top Girl Service And No1 i...
High Girls Call Nashik 000XX00000 Provide Best And Top Girl Service And No1 i...High Girls Call Nashik 000XX00000 Provide Best And Top Girl Service And No1 i...
High Girls Call Nashik 000XX00000 Provide Best And Top Girl Service And No1 i...
 

BPM Cluster Meeting 2018

  • 1. 1/23 | www.janclaes.info An overview of my previous work and future plans FROM differentiated process modeling TO differentiated problem solving
  • 2. 2/23 | www.janclaes.info An overview of my previous work and future plans FROM differentiated process modeling TO differentiated problem solving GOAL Present my PhD research ★ Inductive, curiosity-driven ★ ★ Stepwise methodology ★ ★ Publishable ★
  • 3. 3/23 | www.janclaes.info 1. Collecting observations Properties of Modeler GIVEN TASK Properties of Model Properties of Modeling Process
  • 4. 4/23 | www.janclaes.info 1. Collecting observations 2010 Eindhoven 102 master students 2011 Eindhoven 14 practitioners 2012 Eindhoven 18 master students 2013 Gent 146 master students 2014 Eindhoven 119 master students 2015 Gent 146 master students DESCRIPTIVE THEORY
  • 5. 5/23 | www.janclaes.info 2. Data analysis – analysis instrument  PPMChart  CREATE_ACTIVITY  CREATE_START_EVENT  CREATE_END_EVENT  CREATE_AND  CREATE_XOR  CREATE_EDGE  MOVE_ACTIVITY  MOVE_START_EVENT  MOVE_END_EVENT  MOVE_AND  MOVE_XOR  DELETE_ACTIVITY DELETE_START_EVENT  DELETE-END_EVENT  DELETE_AND  DELETE_XOR  DELETE_EDGE  NAME_ACTIVITY  RENAME_ACTIVITY  NAME_EDGE  RENAME_EDGE time modelelements RESEARCH INSTRUMENT
  • 6. 6/23 | www.janclaes.info Fast modelingSlow modelingInitial delayMany pauzesFew elementsMany elements No (separate) lay-outing Quick lay-outingDedicated lay-outing phase Continuous lay-outingUnpaired event creation Paired event creation No pauzes Serialization Paired gateway creation Delayed edge creation Chunked modeling 2. Data analysis – observations and impressions Based on dataset of 357 unique modeling executions
  • 7. 7/23 | www.janclaes.info 2. Data analysis – observations and impressions Combined Flow-oriented Aspect-oriented Undirected Based on dataset of 118 unique modeling executions
  • 8. 8/23 | www.janclaes.info 2. Data analysis – observations and impressions Combined Flow-oriented Aspect-oriented Undirected Based on dataset of 118 unique modeling executions WHY?
  • 9. 9/23 | www.janclaes.info 3. Theory building Cognitive Load Theory (CLT)  Overload causes..  .. to stop learning  .. to become slower  .. to make cognitive mistakes Normal load Overload Cognitive Fit Theory (CFT)  Lower extraneous load by..  .. adapting learning/problem solving material to task  .. adapting learning/problem solving material to user
  • 10. 10/23 | www.janclaes.info 3. Theory building Extended Cognitive Fit Theory (ECFT)  Lower intrinsic load by..  .. adapting problem solving strategy to user  .. adapting problem solving strategy to task Cognitive Fit Theory (CFT)  Lower extraneous load by..  .. adapting learning/problem solving material to task  .. adapting learning/problem solving material to user
  • 11. 11/23 | www.janclaes.info 3. Theory building Structured Process Modeling Theory (SPMT)  Lower intrinsic load by..  .. adapting process modeling strategy to user  (.. adapting process modeling strategy to task) A B A determines BA B The more A, the more B+ A B The more A, the less B– A B A translates into B learning style degree of serialization adopted serialization style field-dependency need for structure – + course of intrinsic cognitive load for process modeling phases course of intrinsic cognitive load for aggregation phases course of cognitive overload course of intrinsic cognitive load for strategy building phases + + + serialization style fitstructuredness of serialization – –– – 1 2 3 EXPLANATORY THEORY
  • 12. 12/23 | www.janclaes.info 4. Method development Development of a digital one-hour treatment Structured Process Modeling Method (SPMM)  Measure cognitive variables  Select fitting strategy  Explain and train strategy (=treatment)  Apply strategy PRESCRIPTIVE THEORY METHOD
  • 13. 13/23 | www.janclaes.info 4. Method development  Results  10-15%* of variation in quality..  30%* of variation in modeling time..  60%* of variation in modeling effort.. .. could be explained by only 8 variables from our theory These are:  Serialization degree, structuredness, and fit  Learning style, field dependency, and need for structure  Interaction effects with time and effort R2 values of linear regression models with p-values below 0.05
  • 14. 14/23 | www.janclaes.info An overview of my previous work and future plans FROM differentiated process modeling TO differentiated problem solving GOAL Get feedback on my plans ★ FWO postdoc ★ ★ ERC research group ★
  • 15. 15/23 | www.janclaes.info Research proposals  Generalization to problem solving  Extended Cognitive Fit Theory (ECFT) • Fit between problem solving and user • Fit between problem solving and task  Differentiated problem solving • Descriptive + explanatory + prescriptive • Theory + method • For programming, writing, composing • And problem solving in general (=ECFT)
  • 16. 16/23 | www.janclaes.info working memory 1. Motivation  Cognitive Load Theory  3 types of load can overload working memory  Criticism about and adaptation of Cognitive Load Theory, while it has proven explanatory power sensory memory long-term memory extraneous load intrinsic load germane load problem
  • 17. 17/23 | www.janclaes.info 1. Motivation USER sensory memory working memory long-term memory capacity extraneous load intrinsic load germane load PROBLEM STRATEGY complexity serialization preferences & skills FIT FIT FIT DATA STEPS expertise experience
  • 18. 18/23 | www.janclaes.info 2. Research gap  Effects of fit ask for differentiation  Research is giving up on differentiation where it is clearly relevant for the future  Cognitive Psychology has strong focus on learning  Differentiation in learning is difficult to study  difficulty to measure types of load  difficulty to measure end results of learning  role of ‘challenge’ in learning  The focus on learning is too complex  intangible end results, long term  Lack of process orientation  variable values evolve during the process
  • 19. 19/23 | www.janclaes.info 2. Research gap  Shift the focus to problem solving  tangible end results, short term (source: Google Scholar) Learning (keywords: learning, learner, teaching, teacher, student, studying, material, lecture, course, lesson, instruction) Problem solving (keywords: problem solving, task, solution) Adaptive (keywords: adaptive, behavior, performance) 56.79233.208 Differentiated (keywords: differentiated, cognitive profile, cognitive style, learning style, holist or serialist, field dependent, field dependency) 1.477229
  • 20. 20/23 | www.janclaes.info 3. Proposed solution  Study differentiated problem solving  Width a broad scope  Different (types of) users, problems and strategies  But not too broad  Scope of individual complex design problems  High risk  It’s all about balance!  High gain  Breakthrough in cognitive differentiation research  Crossover opportunities between domains
  • 21. 21/23 | www.janclaes.info 3. Proposed solutions  Overview of problem domains ENGINEERING PROBLEM MANAGEMENT PROBLEM PRESENTATION PROBLEM ARTISTIC ‘PROBLEM’ Notion of flow* programming business process modeling report writing composing No notion of flow* data(base) modeling tbd technical drawing painting creativestructured DOMAIN MATRIX Serialist/holist Field dependency Need for structure Cognitive complexity Cognitive flexibility Category width Ill-structured - Real life - Practitioners Well-structured - Realistic, artificial, but controlled - Students * Temporal flow, in the artefact
  • 22. 22/23 | www.janclaes.info 3. Proposed solution  With a versatile and generalist P.I. (me )  Data-driven process improvement expert  Technically skilled (programming, experimenting, data/process mining, statistics, visualization)  Relatively unbiased by the psychology field (again )  But capable of setting up an international research network and successful research collaborations quickly  With experience in training, coaching, and supervising  With vision (pioneering PPM research)  With top-tier publications (ESWA, DSS)  With passion
  • 23. 23/23 | www.janclaes.info  Do you have any questions?  Do you have feedback?  Do you have ERC experience? Thanks for you attention! Jan Claes jan.claes@ugent.be www.janclaes.info