This presentation describes the Product Management services offered by BOX Design + Research (an innovation firm based in India) to web + mobile technology startups.
This has a short write up about how I discovered usability and how it led me to UX. It also includes information about my professional & personal achievements, a list of specialists that I usually work with as an UX Consultant or UI Designer.
Also included in my cv; a list of UX research/data collecting methods, my skill set and tools.
What I Learned in 17 Years at Interactive Agencies (EuroIA 2013)Peter Boersma
ย
My lightning talk at Euro IA 2013, about the lessons I learned in my career as a designer of interactive systems and design processes. The lessons include:
- Break Bread
- Donโt over-design a process
- Government work is not boring
- Be ready to talk about money
- Meetings make the team
- Legal document =/= briefing
- It takes a lot of work to work
- Office Managers rule agencies
Enjoy!
This has a short write up about how I discovered usability and how it led me to UX. It also includes information about my professional & personal achievements, a list of specialists that I usually work with as an UX Consultant or UI Designer.
Also included in my cv; a list of UX research/data collecting methods, my skill set and tools.
What I Learned in 17 Years at Interactive Agencies (EuroIA 2013)Peter Boersma
ย
My lightning talk at Euro IA 2013, about the lessons I learned in my career as a designer of interactive systems and design processes. The lessons include:
- Break Bread
- Donโt over-design a process
- Government work is not boring
- Be ready to talk about money
- Meetings make the team
- Legal document =/= briefing
- It takes a lot of work to work
- Office Managers rule agencies
Enjoy!
SDL added strategists to a UX team (UX STRAT Europe 2015)Peter Boersma
ย
This presentation shows how UX strategists contribute to the way SDL helps the world's best brands deliver exceptional customer experiences. Using several of our enterprise software product releases as examples, Peter shows how he and his fellow UX strategists are promoting service design and design thinking, how they develop visions and roadmaps for products and cross-product capabilities, and how they collect user and usage data. He also talks about the link between UX Strategy and Product Management, and the future of UX Strategists at SDL.
Transitioning into UX: General Assembly Hong Kong 2015Ted Kilian
ย
Talk given at General Assembly Hong Kong
Description:User experience is in high demand, so many people from related fields are considering transitioning into a UX career or adding UX to their portfolio of skills. Join us for a candid talk with Ted Killian, Asia Pacific General Manager and Chief Experience Officer for Brilliant Basics. We'll examine the key roles, aptitudes and skills at the heart of UX and how to make the most of your background in exploring the art and science of UX.
UX Strategy: A Systems Design Approach to InnovationLiam Friedland
ย
Understanding systems behavior is an essential part of any UX strategistโs toolkit. In this talk, we'll introduce systems-thinking concepts that are of practical use to UX strategists in their day-to-day planning, organizing, and influencing. We discuss businesses as systems, or holoarchies, and introduce some simple, yet powerful tools for analyzing organizational stakeholders and creating influencing strategies.
Finally, we present User Experience (UX) itself as a meme for driving organizational renewal through innovation. We'll use several examples to illustrate how UX is a systems-thinking paradigm.
Learn how to transition from being an impotent, passive, holon subordinate to a regime-altering butterfly.
Presented by Liam Friedland & Jon Innes to the Silicon Valley IXDA group on 28 May 2014
Bridging the Physical-Digital Divide: Industrial Designer EditionJason Mesut
ย
With the proliferation of touchscreens and a hardware revival driven by internet technologists, Industrial Design is at risk of becoming irrelevant.
How can Industrial Design engage with the technology, user experience and software communities to help create harmony across physical products and digital services?
From research with 30+ Industrial Designers, User Experience designers and technologists, I concluded that the divide can be broken down across a series of axes and bridged by connecting, calibrating and collaborating.
A cut-down Industrial Designer oriented version of a longer 45 minute presentation for Interactions 14.
The Digital Innovators' Guide: How Services Companies Launch Successful Digit...Highland
ย
Nearly 70% of companies are in the services business, including professional and business services, education, health, hospitality, and nonprofits. These organizations increasingly need to create digital products, to extend their core business with a scalable offering and consistent revenue stream. Often these leaders seek out a technical firm to build the software. But building software is the easy part.
The Highland team has helped services companies launch over 260 digital products over the last 20 years. Weโll lay out our step by step process for how services companiesโwho have never created a digital product before--can go from idea to launch, all backed up by on on-going research with hundreds of digital product leaders.
Youโll learn:
- The seven stepsโbesides building softwareโin creating a successful digital product for the first time.
- How to get accurate, early insight to shape your product idea.
- How to avoid the mistake over 40% of new digital startups make.
Lightning Talk #7: Outwards and Inwards Experiential Transformation: A KASKUS...ux singapore
ย
Kaskus was founded in 1999, and ever since, has been the largest online community in Indonesia. Many of the old-time users have reluctance to change, and any changes done can shake the ground of the hard-core fans. On the other hand, with the shift in the user behavior and the new wave of competitions, change is inevitable. KASKUS needs to adapt to stay relevant and to continuously deliver great experiences for its users.
In this presentation, the presenters will share two sides of the stories: first is the transformation of the Kaskus products, and second is the transformation of the organisation to support this new direction.
IDEO is a global design company that creates positive impact through design. David Kelley, Bill Moggridge, & Mike Nuttall merged their companies to make IDEO.
Product designer is amalgamation of technology, computer science and management thus it is a very responsible post. If we see it from a business perspective then we find that a business is a giant structure as a whole and there are different aspects to it. A product designer is responsible for creating or making a product which is useful to users. He needs to take direction from the business and its goal along with his own creativity.
Product designer is amalgamation of technology, computer science and management thus it is a very responsible post. If we see it from a business perspective then we find that a business is a giant structure as a whole and there are different aspects to it. A product designer is responsible for creating or making a product which is useful to users. He needs to take direction from the business and its goal along with his own creativity.
SDL added strategists to a UX team (UX STRAT Europe 2015)Peter Boersma
ย
This presentation shows how UX strategists contribute to the way SDL helps the world's best brands deliver exceptional customer experiences. Using several of our enterprise software product releases as examples, Peter shows how he and his fellow UX strategists are promoting service design and design thinking, how they develop visions and roadmaps for products and cross-product capabilities, and how they collect user and usage data. He also talks about the link between UX Strategy and Product Management, and the future of UX Strategists at SDL.
Transitioning into UX: General Assembly Hong Kong 2015Ted Kilian
ย
Talk given at General Assembly Hong Kong
Description:User experience is in high demand, so many people from related fields are considering transitioning into a UX career or adding UX to their portfolio of skills. Join us for a candid talk with Ted Killian, Asia Pacific General Manager and Chief Experience Officer for Brilliant Basics. We'll examine the key roles, aptitudes and skills at the heart of UX and how to make the most of your background in exploring the art and science of UX.
UX Strategy: A Systems Design Approach to InnovationLiam Friedland
ย
Understanding systems behavior is an essential part of any UX strategistโs toolkit. In this talk, we'll introduce systems-thinking concepts that are of practical use to UX strategists in their day-to-day planning, organizing, and influencing. We discuss businesses as systems, or holoarchies, and introduce some simple, yet powerful tools for analyzing organizational stakeholders and creating influencing strategies.
Finally, we present User Experience (UX) itself as a meme for driving organizational renewal through innovation. We'll use several examples to illustrate how UX is a systems-thinking paradigm.
Learn how to transition from being an impotent, passive, holon subordinate to a regime-altering butterfly.
Presented by Liam Friedland & Jon Innes to the Silicon Valley IXDA group on 28 May 2014
Bridging the Physical-Digital Divide: Industrial Designer EditionJason Mesut
ย
With the proliferation of touchscreens and a hardware revival driven by internet technologists, Industrial Design is at risk of becoming irrelevant.
How can Industrial Design engage with the technology, user experience and software communities to help create harmony across physical products and digital services?
From research with 30+ Industrial Designers, User Experience designers and technologists, I concluded that the divide can be broken down across a series of axes and bridged by connecting, calibrating and collaborating.
A cut-down Industrial Designer oriented version of a longer 45 minute presentation for Interactions 14.
The Digital Innovators' Guide: How Services Companies Launch Successful Digit...Highland
ย
Nearly 70% of companies are in the services business, including professional and business services, education, health, hospitality, and nonprofits. These organizations increasingly need to create digital products, to extend their core business with a scalable offering and consistent revenue stream. Often these leaders seek out a technical firm to build the software. But building software is the easy part.
The Highland team has helped services companies launch over 260 digital products over the last 20 years. Weโll lay out our step by step process for how services companiesโwho have never created a digital product before--can go from idea to launch, all backed up by on on-going research with hundreds of digital product leaders.
Youโll learn:
- The seven stepsโbesides building softwareโin creating a successful digital product for the first time.
- How to get accurate, early insight to shape your product idea.
- How to avoid the mistake over 40% of new digital startups make.
Lightning Talk #7: Outwards and Inwards Experiential Transformation: A KASKUS...ux singapore
ย
Kaskus was founded in 1999, and ever since, has been the largest online community in Indonesia. Many of the old-time users have reluctance to change, and any changes done can shake the ground of the hard-core fans. On the other hand, with the shift in the user behavior and the new wave of competitions, change is inevitable. KASKUS needs to adapt to stay relevant and to continuously deliver great experiences for its users.
In this presentation, the presenters will share two sides of the stories: first is the transformation of the Kaskus products, and second is the transformation of the organisation to support this new direction.
IDEO is a global design company that creates positive impact through design. David Kelley, Bill Moggridge, & Mike Nuttall merged their companies to make IDEO.
Product designer is amalgamation of technology, computer science and management thus it is a very responsible post. If we see it from a business perspective then we find that a business is a giant structure as a whole and there are different aspects to it. A product designer is responsible for creating or making a product which is useful to users. He needs to take direction from the business and its goal along with his own creativity.
Product designer is amalgamation of technology, computer science and management thus it is a very responsible post. If we see it from a business perspective then we find that a business is a giant structure as a whole and there are different aspects to it. A product designer is responsible for creating or making a product which is useful to users. He needs to take direction from the business and its goal along with his own creativity.
Onething Design Studio, one of the Top UX design studios in India provides quality driven services to help your brand get the recognition it deserves. With our ambitious and skilled designers, we create incredible experiences for businesses and their users. We are dedicated to generating designs that sparks engagement, works with a wide range of clients and aids in a firm's revenue growth. Contact us at Onething Design Studio today!
The Most Creative Product Design and Development Companies to Watch January20...CIOLOOKIndia
ย
This exclusive CIOLook India edition, โThe Most Creative Product Design and Development Companies to Watch,โ sheds light on the intrinsic qualities that define the most creative companies in this dynamic industry.
An overview of older but still relevant techniques when we think about interaction design. If you're a practitioner now there's nothing new here but if you're trying to understand what interaction design is and how it adds value this is a good place to start.
IET-KPMG-INNOMANTRA -Reinventing Innovation Design Thinking Way for GrowthInnomantra
ย
We are delighted to announce that registrations are now open for the masterclass we are offering along with KPMG and IET - Reinventing Innovation - Design Thinking Way for Growth. The virtual masterclass will help you develop two critical future skills and stand out in a tough market - Design Thinking and Innovation. The course will be delivered through virtual, live sessions on 21-22 April 2021 via Zoom by experts from KPMG and Innomantra.
Invest Two days and be a part of this virtual masterclass and take advantage of the curriculum curated by the industry's best names in design thinking and innovation. Participants shall be provided a certificate from the IET, KPMG, and Innomantra along with access to a cohort of like-minded professionals.
The masterclass will enable your innovation enablers to:
Gain an in-depth understanding of design thinking tools and use them effectively to solve complex problems
Explore design thinking through hands-on activities
Develop a process of systematic ideation that can result in patentable and profitable ideas
Internalize the core concepts of design thinking - empathy, brainstorming, prototyping, and storytelling
Listen to the customer (Internal and external) โ empathize to understand hidden/latent needs
Evaluate financial viability of a new product or service
Measure risks involved in design assessments
The Design Thinking framework also sets a foundation for Artificial Intelligence, Machine Learning, and Digital innovation
To find out more about the course, key takeaways, and fees, please find the course brochure for your consumption. We would kindly request you to nominate few innovation leaders and enablers from your organization.
For Registration or further details feel free to get in touch with Ujani Ghosh - ujanighosh@theiet.in
Bring ideas to life faster! Learn digital prototyping & process prototyping to create interactive models & streamline your design for smoother workflow.
At Sapta we provide a collaborative experience to co-create high impact solutions for businesses and the society through our UCAD [User Centered Design (UCD) + Agile Development Methodologies] approach of design innovation and consulting
We apply global design thinking methodologies for effective problem solving for our customers. We are constantly learning, and we like to challenge the given. Some of our efforts have earned us recognition in publications as well as a few awards. We are a gold award winner at VM&RD (retail), BigBang (web) and have also been featured among the best suppliers for design in retail.
Buy Verified PayPal Account | Buy Google 5 Star Reviewsusawebmarket
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Buy Verified PayPal Account
Looking to buy verified PayPal accounts? Discover 7 expert tips for safely purchasing a verified PayPal account in 2024. Ensure security and reliability for your transactions.
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USA WEB MARKET is the Best Verified PayPal, Payoneer, Cash App, Skrill, Neteller, Stripe Account and SEO, SMM Service provider.100%Satisfection granted.100% replacement Granted.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
ย
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Business Valuation Principles for EntrepreneursBen Wann
ย
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
ย
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Improving profitability for small businessBen Wann
ย
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
ย
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
ย
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
ย
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptxmy Pandit
ย
Explore the world of the Taurus zodiac sign. Learn about their stability, determination, and appreciation for beauty. Discover how Taureans' grounded nature and hardworking mindset define their unique personality.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
Putting the SPARK into Virtual Training.pptxCynthia Clay
ย
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
"๐ฉ๐ฌ๐ฎ๐ผ๐ต ๐พ๐ฐ๐ป๐ฏ ๐ป๐ฑ ๐ฐ๐บ ๐ฏ๐จ๐ณ๐ญ ๐ซ๐ถ๐ต๐ฌ"
๐๐ ๐๐จ๐ฆ๐ฌ (๐๐ ๐๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐๐๐ญ๐ข๐จ๐ง๐ฌ) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
๐๐ ๐๐จ๐ฆ๐ฌ provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
โญ ๐ ๐๐๐ญ๐ฎ๐ซ๐๐ ๐ฉ๐ซ๐จ๐ฃ๐๐๐ญ๐ฌ:
โข 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
โข SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
โขFreenBecky 1st Fan Meeting in Vietnam
โขCHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
โข WOW K-Music Festival 2023
โข Winner [CROSS] Tour in HCM
โข Super Show 9 in HCM with Super Junior
โข HCMC - Gyeongsangbuk-do Culture and Tourism Festival
โข Korean Vietnam Partnership - Fair with LG
โข Korean President visits Samsung Electronics R&D Center
โข Vietnam Food Expo with Lotte Wellfood
"๐๐ฏ๐๐ซ๐ฒ ๐๐ฏ๐๐ง๐ญ ๐ข๐ฌ ๐ ๐ฌ๐ญ๐จ๐ซ๐ฒ, ๐ ๐ฌ๐ฉ๐๐๐ข๐๐ฅ ๐ฃ๐จ๐ฎ๐ซ๐ง๐๐ฒ. ๐๐ ๐๐ฅ๐ฐ๐๐ฒ๐ฌ ๐๐๐ฅ๐ข๐๐ฏ๐ ๐ญ๐ก๐๐ญ ๐ฌ๐ก๐จ๐ซ๐ญ๐ฅ๐ฒ ๐ฒ๐จ๐ฎ ๐ฐ๐ข๐ฅ๐ฅ ๐๐ ๐ ๐ฉ๐๐ซ๐ญ ๐จ๐ ๐จ๐ฎ๐ซ ๐ฌ๐ญ๐จ๐ซ๐ข๐๐ฌ."
1. Technology Feasibility Business Human Values Desirability Usability Viability Helping Build Great Web + Mobile Products Product Management Services For Startups BOX Design + Research
2. Mobile & Web Startups need to scale quickly size of network time critical mass ...leading to consolidation Network Economies... Great products can help startups achieve scale through Higher Customer Conversion (from awareness) Customer Loyalty (not leaving) Customer Contagion (telling your friends with/without incentives)
20. External consulting firms that might be brought on time to time havenโt been part of VC funded startups, donโt understand the culture and have no stake in the long term success of the business Cost Constraints At Startups
22. BOX Understands Startups + Entrepreneurship Really Well Between the BOX team, weโve founded or been part of the founding teams at 6 ventures: VC funded + bootstrapped. We understand the constraintsthat startups work under and also the constant tinkering / experimentation and self belief that startups need to succeed. We feel passionately about new ideas and are launching our Product Management services to partner with high-potential startups in India and help them succeed.
23. BOX Product Management Services Product Management Product Roadmap definition Product Roadmap Ownership: Definition + ownership + + Design Technology Business Macro research + competition tracking Liaison with technology teams Visual Design Technology partner selection +management Usability + Interaction User research + insights Analytics implementation + ongoing management
24. Engagement Models: Tech-Heavy Startups Model 1 We assume total ownership for the product wrt business + design aspects Model 3a We assume responsibility for the visual design + interface Model 3b We do fixed outcome consulting engagements on design and usability Model 2a We assume responsibility for the user insights, macro research & analytics Model 2b We do fixed outcome consulting engagements on this. Business Design Macro research + competition tracking Usability + Interaction Visual Design User research + insights Analytics implementation + ongoing management
25. Engagement Models: Business Heavy Startups Model 1 We assume total ownership of the product wrt technology + design aspects Model 3a We assume responsibility for the visual design + interface Model 3b We do fixed outcome consulting engagements on design and usability Model 2a We assume responsibility for managing the technology function including vendor selection and management Model 2b We do fixed outcome consulting engagements on this Technology Design Usability + Interaction Liaison with technology teams Visual Design Technology partner selection +management
26. Collaboration Modes Equity Reduced Fee + Equity Service Fee For an appropriate equity stake, BOX reduces our service fees For startups with high potential, in areas that we are excited about, we take an equity-only remuneration. BOX engages as a consultant and charges a project based service fee or a retainer
28. Team Business Design + Research Rajesh Dahiya: ~ 11 years experience in interaction, brand and graphics design. Graphic Design graduate from National Institute of Design, Ahmedabad, India and attended the masters program in human-computer interaction design at the Interaction Design Institute, Ivrea, Italy. Has worked extensively in areas of brand communication and human-technology interaction with Infosys and Human Factors International. Rajesh leads Brand Development and User Experience. Mohor Ray: ~ 5 years of experience in brand development , visual design and communication experiences in real and virtual spaces. Mohor leads brand communication projects. NID Ahmedabad: Graphic Design Avinash Kumar: ~ 10 years of experience in user research + product innovation. Leads Design Research at BOX. Deep experience in study users in urban / rural contexts. VJ with highly acclaimed electronic music band called B.L.O. Neha Singh: ~4 years of experience in design resarch + product innovation. . She has led user research projects with clients such as PATH (Gates Foundation), Cisco, Ideo etc. Rikta Krishnaswamy: Product Design graduate from the Symbiosis Institute Of Design, Pune. At BOX, Rikta has been a key design researcher on the Path, Safe Water project. She has also been part of conceptual design projects for organizations such as Nokia and Renault Nirat Bhatnagar: ~ 7 years of product management experience in VC funded startups, management consulting. Founder: Chahiye.info / Good Crowds . Founding employee: Isango. Online travel startup with USD 12 million in funding. Headed Marketing with SEM / Product Management / Analytics responsibility. IIM Bangalore. IIT Kharagpur. Ayush Chauhan: ~ 8 years exp in product and service innovation. Founder BOX Design. Deep experience in design research + design led innovation with clients such as Google, PATH (Gates Foundation), Cisco, Coca Cola. IIM Ahmedabad. IIT Delhi. Babitha George: ~ 8 yrs experience in innovation, creative arts, education. She has worked for PepsiCo, iDiscoveri, Nicholas Piramal and The AzimPremji Foundation before deciding to pursue her interests in the creative arts and design-led innovation at BOX. Managed design led innovation projects for clients such as International Youth Foundation (Quest Alliance), Cisco etc. IIM Ahmedabad.
29. What Does This Mean ? We are able to bring a very eclectic, multi-disciplinary andcreative approach to problem solving, innovation & new product development.
30. Our Existing Service Offerings Experience Blueprints Ethnographic Research Rich Media Documentation Synthesis leading to deep user insights Consumer Insights Product Innovation Brand Innovation User-centered product & service creation Product / service prototyping Co-creation workshops Brand Experience Architecture Visual Identity Packaging Spaces
33. Product Management, Marketing + Analytics / Isango.com (Nirat has deep experience with Isango. This was not a BOX client) Isango.com is a leading online travel startup that aggregates and sells โtravel experiencesโ across the world to a global audience. With around 3,500 products in over 70 countries, Isango is one of the largest sellers of such experiences globally. It has offices in UK & India and has raised ~ USD 12 million of VC money so far. Nirat was the founding employee at Isango and headed multiple responsibilities such as online marketing, product management & user insights (a combination of web analytics + customer research). Through such activities, the booking run rate increased to around 60 / day .
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35. Recommend design interventions at a systems level that can mobilize uptake and sustained use of HWTS products and practices
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38. Fuzzy Front End of Mobile Products /Client: Google, USA Googleโs product development efforts in India entailed a research study to document peopleโs information needs and identify viable new opportunities for the brand. A design research study* was conducted amongst users in the cities of Surat & Mumbai, who had unusual information needs. Research teams included designers, Googleโs user experience group from Mountain View, California and their product R&D teams from Bangalore, India. { Screenshots from research films > * Project details with-held as falling under an NDA >
39. Design Research For Mobile Phones / Client: IDEO (US+UK) Design firm IDEO is one of worldโs most respected design studios & ranked amongst the most innovative companies globally. Projects with IDEO * entail managing and facilitating design research for global mobile services brands in emerging markets such as India. Services rendered include: * research planning & design * ethnographic research * cultural guiding * rich media documentation * data synthesis Research formats range from shadowing sessions to fly-on-the-wall observations, contextual inquiries, group sessions and usually involve a combined design team of the two studios. * Project details with-held as falling under an NDA >
40. User-Centered Mobile Interfaces / Client: Sony Ericsson Earlier limited to metropolitan and large cities, mobile telephony is rapidly becoming a part of rural India. The project was about using User Centered Design principles to make cell phone interactions for Hindi speaking rural India, a more comfortable, confident experience. The project ran over several phases, starting from design research to develop a holistic understanding of context and people. To then developing appropriate inferences that would guide the design of prototype solutions. Paper prototypes for these designs were created to test appropriate design elements. These prototypes and designs have since been incorporated in Sony Ericssonโs design strategy for India. Major outcomes and findings of the project have been in interaction constructs to support text entry in Devnagri, design of easier navigation experience, and identifying factors affecting cell phone experience for Rural Indians.
41. Enabling Communities. Client: Quest Alliance The Videoshala project created by Drishti Media, Video Volunteers and Udaan with the support of the QUEST Alliance, has created four Education Community Video Units (ECVUs) in partnership with local NGOs in Gujarat. Locally trained producers from the community produce educational videos and screen them in schools. The videos address difficult spots in the curriculum, while stressing active learning and localised, relevant content. Videoshala is more than just an education technology project - it empowers local communities to actively participate in the education of their children. BOX was called in to document and identify what made this experiment unique. What is currently evolving is a comprehensive document that attempts to build an active narrative besides identifying future design interventions in the project.
42. Service Design for Rural Education / Client: One World South Asia (1) One World South Asia is an international non-profit working towards democratizing technology. The Lifeline for Education program being managed by One World, intends to provide academic support to teachers in rural schools in India using accessible communication mediums like mobile phones. We were brought in as the design research & development team to evaluate the unique aspects of Indian education, including constraints on rural schools, teachers, children, parents and infrastructure.
48. Service Concepts for Telecom Users / Independent Project As part of our ongoing efforts to document our context and publish independent studies, we did a quick two-day research in rural and semi-urban centers to peek into the lives of consumers and get comments from them on their service providers and the mobile devices they used. The experience was captured through film and photography, and the following images reveal some of the initial insights an approach like this can be used to glean. The survey is a visual snapshot of the diversity of telecom users in our cities, reinforcing the fact that the power of social media, particularly for the uninitiated consumer, is the most defining influence on the choices they make. The research intends to trigger a dialogue on service design & innovation and re-focus the efforts on the wellspring of a great brand & service โ the consumer.
49. Product Branding & Interaction Design / Client: Equals The brand development exercise for Equals operates on 2 parallel tracksโ Brand Identity Program and Design in product/services development. Holistic systems-thinking allows for a focused exchange of learning and experience between the 2 tracks (product development and branding) and enables the building of a consistent brand experience. The Brand Identity Program for Equals is constantly evolving to express new ideas. Through its implementation, the brand becomes a virtual assistant for the user through varied touch-points, like web-based interfaces, mobile application, print advertisements, posters etc. Product development through creation of user interfaces contributes to the brand development. A positive and unique experience with the product translates into creating value and mindshare for the brand in the userโs mind.
50. Product Branding + Interaction Design. Client: Equals Equals is a new company developing communication technologies that provide users choice and control over their communications life. The Equals brand houses a group of constantly growing technology products and applications that work across communication channels for selected target audiences and their needs. Brand and interface development for Equals was centered around the core idea of humanizing technology and putting the user in focus as the controller of his/her communications universe.
51. Interactive Brand Narratives In Retail. Client: Leviโs Heritage is a key component of the Leviโs brand persona. To involve the user with the brand it was essential to engage him/her closely with the evolution of the brand over 16 decades of world history. br />Scope of work included in-store signage and product descriptors which were developed to establish the unique museum-like character of this heritage store
52. Interactive Brand Narratives In Retail. Client: Leviโs A critical interactive component of the store was a history wall - a 34 ft long wall that narrates the story of the Leviโs brand through a graphic-rich archive of advertisements, catalogs, letters and milestone garments, running alongside concurrent world history. A seamless narrative was created that engages the user with the brandโs travelogue through time. A โsmartโ touch-screen, combined with customized electronics, slides along the length of the history wall and detects the decades mapped on the wall to reveal detailed information for corresponding decade.
53. River of Time | Xylys Stores / Client: Titan | Bangalore, Hyderabad, Mumbai The River of Time is an innovative, interactive installation, designed and installed in select Xylys stores. In the spirit of the brandโs unconventional and innovative approach to design, it encourages in-store customer interaction with a hands-on exhibit, celebrating time.The installation consists of a virtual river flowing endlessly, as an apt metaphor of time. โSmartโ objects in the form of leaves and flowers float past in random order and on touch open to reveal 50 visually rich stories on numerous aspects of time. The stories were developed from researched historical, scientific and literary content on โtimeโ. The narratives were designed to communicate complex notions through simple, engaging and graphic animated shorts.
54. River of Time | Xylys Stores. Client: Titan | Bangalore, Hyderabad, Mumbai