Aracelis Diaz is seeking a challenging position that offers professional development. She has over 5 years of experience working in therapeutic foster care and residential treatment facilities. Her roles included providing crisis management, developing client plans, supervising visits, and coordinating services. She also has experience as a waitress, cashier, and office manager. Aracelis is bilingual in English and Spanish and currently pursuing a Bachelor's degree in Marketing. She has extensive training in areas such as crisis management and family-driven care. References are available upon request.

1. Aracelis Diaz
A.Diaz.NY@AOL.Com
(929)327-7556
Objective: To secure a challenging position that offers opportunity for professional development
and educational growth.
Experience:
Coalition for Hispanic Family Services, Therapeutic Family Foster Care (TFFC) Unit
Brooklyn, N.Y. 03/12-
09/14
Behavioral Specialist/Case Worker
Attended a variety of meetings and workshops for the purpose of conveying and/or gathering
information required to perform functions and remaining knowledgeable with program
guidelines. Created and updated personal files for each client. Assisted in interviewing new
clients and new staff. Responsible for making own weekly schedule to meet with all persons
involved in each case. Provided intense therapeutic crisis management to clients and families.
Assisted in developing interventions, functional behavior assessments and behavior plans .
Provided community referrals for clients and families. Made diligent efforts to make weekly
contacts with clients. Supervised family visits. On call support at all times., Drove clients to
state hospitals and to foster homes.
Coalition for Hispanic Family Services, Bonding Community Residence
Brooklyn, N.Y. 02/10-03/12
Counselor:
Performed administrative support functions such as filing, answering telephone calls and
greeting facility visitors. Completed daily behavioral progress notes Responsible for
coordination of residential services and providing professional treatment and care to residents.
Supervised female and male adolescent clients. Position involved working with residents who
are severely traumatized, emotionally disturbed and potentially volatile. Prepared and served
meals. Monitored visitation sessions and transported clients. Customized individual crisis
management for primary youths.
Giando Restaurant, Brooklyn N.Y 6/08-06/14
Waitress: (On Call)
Greeted guest and explained how various menu items are prepared, describing ingredients and
cooking methods. Checked patron’s identification in order to ensure that they meet minimum age
requirements for consumption of alcoholic beverages. Presented menus to patrons. Served food

2. and/or beverages to patrons; prepared and serve specialty dishes at tables as required. Stocked
service areas.
Walgreens/ N.Y., N.Y. 11/08-
11/09
Cashier, Hallmark Representative, Photo Technician, Bookkeeper
Stored information of all incoming bills into Store Net system. Occasionally counted and co-
signed for Brink money services. Ordered Merchandise through Walgreens warehouse and
Cardinal Health. Met with Hallmark vendors to keep up with sales.Provided customer service,
operated cash register and maintained a clean work area. Ordered all incoming Hallmark
merchandise (Every day cards, holiday cards, gift bags, balloons and toys). Received customer
film and developed film.
Magna Securities Corp./ N.Y.,N.Y 06/07-
03/08
Office Manager/ Receptionist:
Handled and distributed all incoming/outgoing mail. Maintained Reception area clean and
organized. Maintained office supplies stocked at all times, processed supply orders by phone or
email. Preserved a wonderful relationship with all vendors, executed negotiations. Booked and
prepared conference room for meetings. Created binder and brochure presentations, maintained
attendance tally, and completed expense reports. Assisted the Executive Assistant to CEO and
senior consultants. Answered phone and recorded messages.
Bubba Gump Shrimp Company/ N.Y., N.Y.
12/06-05/07
Restaurant Host:
Greeted and seated guests at tables suitable for their needs and provided menus. Ensured dinning
details were handled properly and concerns were addressed. Kept in constant contact with
management, kitchen staff through Nextel portable radios. Received and recorded messages.
Internship: New Youth Connections Newspaper/ N.Y., N.Y.- Reporter
Gathered information about events through research, personal experiences, interviews and social
functions. Reported and wrote new stories for publication, describing the backgrounds and
details of events. Reviewed copies and corrected errors in content, grammar and punctuation.
10/05-04/06
Skills:
Bilingual (English and Spanish),Type 40WPM, Microsoft word, Microsoft Excel, Microsoft
Outlook, Power Point, Avery Templates, Internet Navigation, Costumer Services, Excellent
communication/interpersonal skills, Class D- NYS Driver’s license , OMH training, TFFC
training, ACS training.

3. Training:
Family Team Coordinator Training 03/14
Crisis Management Training 09/12 and
01/14
Thirty Hour Pre-Certification Training 03/10
The Family-Driven Care Training 09/10
Understanding our Children and Building a Positive Foundation 10/10
Education:
City-As-School Graduated/Received High School
Diploma 06/06
Capella University 01/15- Present (Bachelor Degree in Marketing)
References:
Jennifer Castillo (Magna) Marketing and Data Management 917-991-9464
Nora Garcia TFFC Unit Supervisor 917-809-8221
Louie Giando’s Restaurant Manager 917-701-9603
Abigail Feliciano Community Residence Supervisor 718-443-5875
Mensa Dilligard Wallgreens Manager 212-302- 0552