This document discusses how to measure the core elements needed to attract and retain talented employees. Gallup research found that business units were more productive when employees answered positively to 12 key questions about their workplace. The questions relate to whether employees know what is expected of them, have the necessary tools and materials to do their work, feel their opinions count, and have opportunities to learn and grow. Business outcomes like productivity, profitability, employee retention, and customer satisfaction are correlated to how employees respond to these 12 questions. The document then discusses how great managers select for talent rather than just experience, set the right outcomes rather than steps, focus on strengths over weaknesses, and find the right fit for employees rather than just promoting them up the ladder.
Marcus Buckingham and Curt Coffman present the results of two major studies. One
offers findings from polling more than a million employees about their workplace needs.
The other is a 20-year study of how the methods of the world’s greatest managers
differ from those of lesser managers. This study involved interviews with more than
80,000 managers from 400 companies, the largest such investigation ever undertaken. The authors found key differences that fly in the face of traditional thinking about successful managerial practices. This astute, well-written report presents the major principles of great managers, and offers examples of leaders who put their knowledge of effective management into practice. The book’s conclusions rest on in-depth research, not theory.
This painstaking study authoritatively describes how employees feel about management
and explains exactly what great managers do, and why and how they achieve top results.Recommended it to everyone who manages, wants to manage or is managed.
Agile soft skills suitecase - iad 2011Fabio Armani
An Agile soft-skill suite case: set of values, principles and practices for agile and lean coaching.
During this presentation will be described and discussed a large set of agile coaching skills.
Marcus Buckingham and Curt Coffman present the results of two major studies. One
offers findings from polling more than a million employees about their workplace needs.
The other is a 20-year study of how the methods of the world’s greatest managers
differ from those of lesser managers. This study involved interviews with more than
80,000 managers from 400 companies, the largest such investigation ever undertaken. The authors found key differences that fly in the face of traditional thinking about successful managerial practices. This astute, well-written report presents the major principles of great managers, and offers examples of leaders who put their knowledge of effective management into practice. The book’s conclusions rest on in-depth research, not theory.
This painstaking study authoritatively describes how employees feel about management
and explains exactly what great managers do, and why and how they achieve top results.Recommended it to everyone who manages, wants to manage or is managed.
Agile soft skills suitecase - iad 2011Fabio Armani
An Agile soft-skill suite case: set of values, principles and practices for agile and lean coaching.
During this presentation will be described and discussed a large set of agile coaching skills.
People management skills_Interpersonal skills, Emotional Intelligence, Employee Engagement, Motivation and Conflict Resolution strategies and techniques
The presentation I made for my talk at AlleyNYC on building teams in early stage technology startups. Be sure to read the comments on each of the slides as they add additional information to what is presented on the slide.
The MTL Professional Development Programme is a collection of 202 PowerPoint presentations that will provide you with step-by-step summaries of a key management or personal development skill. This presentation is on "Leadership Styles" and will show you what is meant by leadership style and how successful leaders are able to adapt their style to any situation.
In October 2016 I received a call, "Hey dude, I don’t know nothing about Agile, but I need to become an Agile coach a-s-a-p – my company just got a new contract." I laughed for a second, explained that it takes a bit longer than a week to learn to coach, and wished him luck. I also knew that, shortly, he would be walking into his customer's office in this new role.
Agile Coach is the new black! But how can you, a good coach, stand out from the crowd of less competent peers? This presentation explores the science of coaching and the ways in which it works. We start with concepts of neuroplasticity and the brain processes of creating new neuron pathways. Then we move to motivation and learn which type is the best. Finally, we finish with the discussion on brain activation states which we practice in a few short exercises. By understanding the new field of coaching psychology, you will become a better practitioner.
Essential Leadership Skills - Presentation by AJ Yilmaz, Executive Director, American College of Nutrition & CEO, Target Action presented to Tampa/St Petersburg section of ASQ on Feb 9, 2009.
Role of team leader, Qualities of Effective Team Leader, Belbin Team RolesNidhin Chandrasekharan
Role of team leader, Qualities of Effective Team Leader, Belbin Team Roles, Creating and maintaining a team, Twelve characteristics that all leaders need, seven qualities, effective team leadership, BELBIN'S TEAM ROLES,
People management skills_Interpersonal skills, Emotional Intelligence, Employee Engagement, Motivation and Conflict Resolution strategies and techniques
The presentation I made for my talk at AlleyNYC on building teams in early stage technology startups. Be sure to read the comments on each of the slides as they add additional information to what is presented on the slide.
The MTL Professional Development Programme is a collection of 202 PowerPoint presentations that will provide you with step-by-step summaries of a key management or personal development skill. This presentation is on "Leadership Styles" and will show you what is meant by leadership style and how successful leaders are able to adapt their style to any situation.
In October 2016 I received a call, "Hey dude, I don’t know nothing about Agile, but I need to become an Agile coach a-s-a-p – my company just got a new contract." I laughed for a second, explained that it takes a bit longer than a week to learn to coach, and wished him luck. I also knew that, shortly, he would be walking into his customer's office in this new role.
Agile Coach is the new black! But how can you, a good coach, stand out from the crowd of less competent peers? This presentation explores the science of coaching and the ways in which it works. We start with concepts of neuroplasticity and the brain processes of creating new neuron pathways. Then we move to motivation and learn which type is the best. Finally, we finish with the discussion on brain activation states which we practice in a few short exercises. By understanding the new field of coaching psychology, you will become a better practitioner.
Essential Leadership Skills - Presentation by AJ Yilmaz, Executive Director, American College of Nutrition & CEO, Target Action presented to Tampa/St Petersburg section of ASQ on Feb 9, 2009.
Role of team leader, Qualities of Effective Team Leader, Belbin Team RolesNidhin Chandrasekharan
Role of team leader, Qualities of Effective Team Leader, Belbin Team Roles, Creating and maintaining a team, Twelve characteristics that all leaders need, seven qualities, effective team leadership, BELBIN'S TEAM ROLES,
Join Sarah as she goes on an epic journey to find new talent to join her fast growing business. See the challenges she faces and how she finds a better way to go about it next time round.
"Now, Discover Your Strengths" by Marcus Buckingham and Donald Clifton.
Understand what your strengths are, hone them and apply them productively to achieve a successful, fulfilling career.
The Rise of People Management AnalyticsMario Faria
Data is now as integral to our 21st century economy as oil has been for many decades. With the power of data and analytics, several organizations are rethinking their business strategy completely.
However, when we look at data and analytics from an HR or people management perspective, there are some untapped opportunities to make data-driven decisions. What are some of these opportunities? Does a culture change need to happen to positively impact your company’s bottom-line?
This is the material I used at my session at the Great Place to Work Institute in Canada, on April 2015.
I discussed these questions and share case studies on how some organizations are now using their second most important asset (data) to manage their most important asset (people).
Performance Management and Retention Strategies Anish Aravind
CII Kerala HR & IR committee had conducted a program on Performance Management and Retention Strategies - on 18th Jan 2017.
Objective & Context
It was in April of 2015 that Marcus Buckingham and Ashley Goodall had published their Article Titled ‘Reinventing Performance Management’ in the Harvard Business Review. The popularity of this article on Neo & social media (catalyzed by Whatsapp groups in a particular) in a way confirmed that current performance management systems and approaches have failed to address it’s key objectives – Enhancing Employee Performance and Employee Engagement / Retention in Organizations.
However, the fact remains that this approach is not all that new. As a matter of fact, Marcus Buckingham himself had co-authored a book named ‘First Break all the rules’ in 1999 which introduced the special role of great managers in turning an employee’s talent into performance contributions towards their companies goals.
Prominent Indian employers in IT and services segment have set off on a new path towards Performance management in the recent past – This workshop explores the possible ways by which Kerala based companies can adopt these concepts to their Performance Management situations.
To help Kerala based companies explore a fresh path for aligning Employee performance to Organizational goals and develop them for Longer term (read Retaining performers) CII is organizing a One Day Workshop on Performance Appraisal System & Retention Strategies
Key takeaways:
At the end of the workshop participants will be able to:
• Get connected to the current approaches in Performance Management
• Understand the role of People Supervisors in Performance Management and retention
• Explore how managing Performance can be positioned as a Retention tool
• Tailor a Retention approach for their Organization
Strengths in Teams - UACPA 2016 Leadership AcademyDan Griffiths
It’s in our nature to associate with others that are just like us. The trouble is that teams tend to perform better when composed of members that have different, but complementary strengths. In this session, learn how to: Build a team on the foundation of shared values. Assemble and lead high-performing teams. Leverage the unique strengths of each team member to enhance team performance.
High Performing Teams: Shared Values, Diverse StrengthsDan Griffiths
Is your team performing at its very best? Do you have team members that are playing out of position? How can you build a sense of shared values and tap into the diverse strengths of each member of your team? This session uses Gallup's Strengths framework to engage your team in productive conversations about leveraging the unique gifts and talents of each member.
Mastering Management Insights from First Break All the Rules.pptxAS Design
Discover the keys to effective leadership and managerial success with this comprehensive presentation based on Marcus Buckingham's seminal work, "First, Break All the Rules." Dive into a treasure trove of insights and actionable strategies distilled from Buckingham's research on exceptional managers. From identifying talent and maximizing strengths to fostering employee engagement and driving performance, this presentation covers it all. Whether you're a seasoned manager seeking to refine your skills or an aspiring leader eager to learn from the best, this resource-packed presentation is your roadmap to managerial greatness. Explore the groundbreaking principles outlined in "First, Break All the Rules" and revolutionize your approach to leadership today!
One this is confirmed that if we want to progress in our career or sustain in our career, we have to identify and practice Soft Skills. Many of us confused about Soft Skills. In this presentation, we will be able to understand the 12 most important pillars of Soft Skills.
Successful Personal and Personnel Professional DevelopmentProformative, Inc.
Proformative presents Successful Personal & Personnel Professional Development. Special thanks to Ernie Humphrey, Vice President, Proformative.
To download the entire presentation, visit http://bit.ly/97pvjV
Managing projects effectively has become essential in every organisation large or small. The uncertainties of the world business economy, rapidly changing technology, and the intensifying focus on sustainability has driven many organisations to develop specific methods for managing projects and to seek highly qualified and competent people to manage those projects. These driving factors require today’s project managers to accept and adapt to change, lead diverse teams, act as ambassadors for their organisations and deal with a multitude of challenging project stakeholders.
It is clear that Project managers are placed in a unique position. They must balance their roles as leader and manager, interface with multiple types of stakeholders, are often the "face" of their organisation to its customers, and must deal with a seemingly unending stream of challenges to be successful. These challenges and the ability to address them require the project manager to maintain awareness of personal brand of and the impact it will have on project assignments, career opportunity, and the willingness of project teams to work for and support the project manager. As the profession of project management evolves and the demand for competent and value driven project managers increases, personal brand and reputation have become major factors in the criteria used to select and assign people to project leadership positions.
Indispensable Factors
The project manager must develop skills and competencies in several areas to be considered for an assign. In addition there are 4 major factors a project manager must address and continue to develop:
Accomplishability: your ability to achieve and deliver valued results.
Value/cost: the value delivered perception relative to the cost.
Supply/Demand: the market dynamics of your position, skills, etc.
Likeability: how others perceive you.
This presentation addresses the importance of the professional project manager in today’s business environment and the need for the project manager to continually enhance existing skills, adapt to a changing environment, and become a “go to” person in the organisation. Emphasis is placed on understanding the business needs of an organisation, clearly and visibly creating value from a client and supplier view point, and continually developing and managing personal brand.
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What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
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India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...Kumar Satyam
According to TechSci Research report, “India Orthopedic Devices Market -Industry Size, Share, Trends, Competition Forecast & Opportunities, 2030”, the India Orthopedic Devices Market stood at USD 1,280.54 Million in 2024 and is anticipated to grow with a CAGR of 7.84% in the forecast period, 2026-2030F. The India Orthopedic Devices Market is being driven by several factors. The most prominent ones include an increase in the elderly population, who are more prone to orthopedic conditions such as osteoporosis and arthritis. Moreover, the rise in sports injuries and road accidents are also contributing to the demand for orthopedic devices. Advances in technology and the introduction of innovative implants and prosthetics have further propelled the market growth. Additionally, government initiatives aimed at improving healthcare infrastructure and the increasing prevalence of lifestyle diseases have led to an upward trend in orthopedic surgeries, thereby fueling the market demand for these devices.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
Explore our most comprehensive guide on lookback analysis at SafePaaS, covering access governance and how it can transform modern ERP audits. Browse now!
What are the main advantages of using HR recruiter services.pdfHumanResourceDimensi1
HR recruiter services offer top talents to companies according to their specific needs. They handle all recruitment tasks from job posting to onboarding and help companies concentrate on their business growth. With their expertise and years of experience, they streamline the hiring process and save time and resources for the company.
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptxmy Pandit
Explore the world of the Taurus zodiac sign. Learn about their stability, determination, and appreciation for beauty. Discover how Taureans' grounded nature and hardworking mindset define their unique personality.
3. Measuring strength of Work Place
Business
“Business Units were measurably
more productive when employees
answered positively on a scale of 1 to
d ii l l f
5 to the following 12 questions.”
Gallup : Analysis of performance data from over 2,500 business units and over 105,000 employees
5. 12 Questions
1. Do I know what is expected of me at work?
2. Do I have the materials & equipment I need to do my work right?
2 D Ih th t i l & i tI dt d k i ht?
3. At work, do I have the opportunity to do what I do best every day?
4. In the last 7 days, have I received recognition or praise for good work?
4. In the last 7 days, have I received recognition or praise for good work?
ul Questions
5. Does my supervisor or someone at work seem to care about me as a person?
6. Is there someone at work who encourages my development?
Most powerfu
7. At work, do my opinions seem to count?
8. Does the purpose of my company make me feel like my work is important?
M
9. Are my co‐workers committed to doing quality work?
10. Do I have a best friend at work?
11. In the last six months, have I talked with someone about my progress?
11 I h l i h h I lk d i h b ?
12. At work, have I had opportunities to learn and grow?
6. Mountain climbing
Getting great at what you do
Yes to all
12
12
Questions
Summit
Questions
11 to 12 How can we
H
all grow?
Questions
Q ti Do I belong
Do I belong
7 to 10
here?
Questions
3 to 6
What do I give?
Questions
1 & 2
What do I get?
11. 4 keys of Great Managers
1. Select the
1. Select the Select for TALENT
• Select for TALENT
Person • Not simply experience, intelligence or determination
• Define the right OUTCOMES
Define the right OUTCOMES
2. Set Expectations • Not the right steps
3 Motivate the
3. Motivate the •FFocus on STRENGTHS
STRENGTHS
Person • Not on weaknesses
4. Develop the
4 D l th • Find the RIGHT FIT
Person • Not simply the next rung on the ladder
14. TALENT
A recurring pattern of THOUGHT, FEELING or
A recurring pattern of THOUGHT, FEELING or
BEHAVIOUR that can be productively applied.
FILTER
A characteristic way of responding to the world around us.
It tells you which stimuli to notice and which to ignore;
which to love and which to hate.
It is UNIQUE to you.
Your filter and your recurring patterns of behaviour are
Y fil d i fb h i
enduring.
Your filter more than your race, sex, age or nationality is
YOU.
YOU
15. WHAT GREAT
MANAGERS KNOW
“People don’t change that much. Don’t waste your
time trying to put i what can b l f out. T to d
i i in h be left Try draw
out what was left in. That is hard enough.”
16. Elements of performance
p
• Cannot be taught
Cannot be taught
Talents •
•
4‐line highways of your mind
Recurrent patterns of thought, feeling or behavioural
• Difficult to transfer
• Can be taught by breaking total performance into
Skills steps
• “How to do” of a role
• Transferable
• Can be taught
Can be taught
• What you are aware of
Knowledge •
•
Factual knowledge – things you know
Experiential knowledge – understandings picked up
along the way
along the way
• Transferable
17. 3 basic categories of Talent
1. Striving – the ‘WHY’ of a person
2. Thinking – the ‘HOW’ of a person
3. Relating – the ‘WHO’ of a person
21. Manager’s dilemma: how
do you retain control and
y
focus people on
performance – when you
know that you cannot force
people to behave in the
same way?
Define the right outcomes and then let each person
find his own route toward those outcomes
23. “Forcing your employees to follow required steps only prevents
customer dissatisfaction.
If your goal is truly to satisfy, to create advocates, then the step‐by‐step
approach alone cannot get you there.
,y p y
Instead, you must select employees who have the talent to listen and to
teach, and then you must focus them towards simple emotional
outcomes like partnership and advice.
If you manage to do this it is something that is very hard to steal ”
this, steal.
29. Casting is everything
If you want to turn talent into performance, you have to position each
person so that you are paying her to do what she is naturally wired to
do. You have to cast her in the right role.
Everyone has the talent to be exceptional at something. The trick is to
find that ‘something.’ The trick is in the casting.
31. Managing around a weakness
Devise a support system
Find a complementary partner
Find an alternative role
Determine if poor performance is trainable
Determine if poor performance is trainable
Determine if poor performance is not due to
you as manager tripping the wrong trigger!
Determine if it’s a weakness or a non‐talent
33. A rung too far
Most employees are
promoted t th i l
t d to their level l
of incompetence. It’s
inevitable. It’s built into
the system.
34. The PROBLEM with climbing the ladder
One rung does not necessarily lead to
g y
another.
The conventional career path is
condemned to create competition and
conflict. Why not create heroes in
every role?
Conventional ‘wisdom’ programmes
employees to hunt for marketable
skills and experience to climb to the
next rung. This thinking is often
flawed.
35. “BEFORE you promote someone, look closely at the striving, thinking and relating
talents needed to excel in the role.
g y y p
After scrutinising the PERSON and the ROLE, you may still choose promotion.
Since each person is highly complex, you may still end up promoting someone into a
position where he struggles. No manager finds the perfect fit every time.
But at least you will have taken the TIME to weigh the FIT between the DEMANDS of
the role and the TALENT of the person”.
36. Create heroes in EVERY role
Set up levels of achievement
for EVERY role
For every role, define
pay in broad ranges,
with top end of lower
top‐end lower‐
level role overlapping
bottom end of role
above
Set up ‘creative
acts of revolt’
revolt
(special projects)
38. The art of tough love
“Tough love is a mind‐set. An uncompromising focus on excellence with a
genuine need to care. It focuses great managers to confront poor performance
early and directly. It allows them to keep their relationship with the employee
intact.
intact Even if the employee has to be ‘let go’. Understanding that each person
let go
possesses enduring patterns of thought, feelings and behaviour liberates
managers who have to confront poor performance. Because it frees the
manager from blaming the employee.”
39. The art of interviewing for talent
Ensure talent interview stands alone
Ask a few open‐ended questions and
then try and stay quiet
Listen for specifics
Talent clues: rapid learning
Talent clues: rapid learning
Talent clues: personal satisfactions
Know what to listen for
Know what to listen for
40. The art of performance management
Keep the routine SIMPLE
Meet FREQUENTLY: minimum once a quarter
Meet FREQUENTLY: minimum once a quarter
Focus on the FUTURE
Ask employee to keep track of HIS OWN performance and learnings
41. What great managers expect of every
talented employee
t l t d l
Look in the mirror any chance you get
Muse
Discover yourself
Build your constituency
Keep track
p
Catch your peers doing something right
42. How to operate if your manager is not
quite ‘perfect’
it ‘ f t’
If she’s too ‘busy’, schedule a performance planning meeting
y p p g g
If you are forced to do things ‘her way’, tell her you want to
define your role more by outcome, than by steps
If you receive inappropriate praise, suggest alternative ways
If she constantly intrudes, ask if ‘OK to check in less
frequently than current practice’
If your ‘problems’ are of an entirely different
nature, if your manager consistently ignores you,
distrusts you takes credit for your work blames
you, work,
you for her mistakes or disrespects you… then get
out from under her. You deserve better.
43. What companies can do to create
friendly climate for great managers
friendly climate for great managers
Value world‐class performance in every role
Keep the focus on outcomes
Master keys that senior
management of a company
can use to break through
‘conventional wisdom’s’
barricades
Study your best
Study your best
Teach the language of great managers
44. End thoughts
“Great managers make it all seem so simple.
Just select for talent, define the right outcomes, focus on strengths and then,
as each person grows, encourage him or her to find the right fit.
Completing these few steps with every single employee, your department,
division or company will yield perennial excellence.”
46. “The needs of the COMPANY and
the needs of the EMPLOYEE
EMPLOYEE,
misaligned since the birth of the
corporation over 150 years ago, are
CONVERGING.
The intersection of the company’s
search for VALUE and each
individual’s search for IDENTITY
are forces of change that have
seeded into the corporate
landscape for over 10 years.
The best managers are those who
know how to be CATALYSTS and
speed up these forces of change.”