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BOMBARDIER
Enterprise Recourses Planning (ERP) Implementation
PJM 6135 Group 3
(Siqi Kang, Jingran Xu, Yuanzhe Li, Yishuang Huang,
Seongwoo Park)
Who is Bombardier?
Bombardier’s legendary founder, Joseph-Armand Bombardier is
credited with building one of the world’s first snowmobiles in
1935. Today, Bombardier is a multinational designer and
manufacturer of business jets and rail with annual revenues of
more than $16B USD. Bombardier is the third largest
commercial jet producer behind Boeing and Airbus, the world’s
leader in regional aircraft production, and boasts the widest
range of business jets in the marketplace. Bombardier’s
continued growth and diversification was propelled by major
acquisitions of various military, business jet, and aerospace
businesses throughout the 1990s.
Bombardier employs a workforce of approx. 70,000 and is
organized into four core product and service lines: (1) business
aircraft (2) regional aircraft (3) amphibious aircraft and (4)
defense services. Including complimentary services such as
aircraft charters, fractional ownership and leasing of business
jets, aircraft maintenance, and pilot and maintenance training
programs and curriculums.
While Boeing and Airbus focus primarily on large commercial
jets (i.e. capacity of 110 – 400), Bombardier’s bread and butter
is regional aircraft that seat less than 100 passengers and
business jets. Bombardier has gone through a major restructure
and streamlining initiative in recent years with major
divestments across their portfolio to set a renewed focus on
their corporate aviation/private jet business, officially selling
their stake in the A220 (C Series) program to Airbus and their
Transportation business to Alstom in recent months.
Project Sponsor and Organization Background
Project Background
Business Challenges in Bombardier after Aquicisition
(Bombardier Manufacturing System; MACPAC Platform)
Inheriting the data, processes, and systems of each company
acquired.
Communicating with each other ineffectively by using old
systems
Sharing data between manufacturing facilities is difficult
Suffering labour mobility because skills for operate information
systems were not transferable.
Increasing more cost of information systems ownership
Facing low visibiity of inventory and lacking of integration
The BMIS Project
The first project launched to realize a wider ERP strategy and a
vision of an integrated organization (One Company).
Supporting Bombardier Aerospace’s oeperation
Foucing on the following processes: manufacturing,
procurement, finance, and the engineering data.
As I mentioned before, Bombardier has expanded by various
acquisitions and has increased its profolio. However, because of
growing too fast, this company confronts many business
challenges
Benefits to sponsor organization
Realizing a better Enterprise Resource Planning (ERP) strategy
and faster forming “One Company”.
Saving of $1.171 billion.
One time reduction in material inventory of $219 million.
Reduce clerical tasks by Bombardier Aerospace’s employees.
Restructuring of the procurement function. Including reduced
product cost of $22 million per year and reductions in
procurement overhead of $7.1 million per year.
Easier data cleaning.
Easier tracking manufacturing status.
Easier for users to use and communicate.
Project objectives
Form the “one company” organizational strategy.
Conduct more market share and becomes more competitive.
Becomes more profitable by reducing inventory.
Solving inside problem (genrated by acquiring different
companies).
Major deliverables and sub-deliverables
Major deliverables:
Creating a vision
Formation of a BMIS project team.
Creating a blueprint
Progressive implementation
Restructuring of the procurement function
Major deliverables:
Data management
Integration testing
Preparing the users
System Opreation
Performance evaluation
Project Closure
sub-deliverables
•Sponsorship
•Change of leadership
•User preparation and training
•Project management
Quality requirements/ Project Budget
Quality requirements
Support Bombardier Aerospace’s operations
Support Manufacturing process
Support Procurement process
Support Finance
Overall Budget: $363 million
This system was intended to support Company’s
operations; it should focus on the processes that support
manufacturing, procurement, finance and
the engineering data required to support these processes.
The amount budgeted to implement the project is $363 million
Summary schedule
In 2000, the first implementation at Bombardier Aerospace was
discontinued during mid-project after spending $130 Million.
In 2001, the initiation of establishing the need for a new
integrated manufacturing system.
Oct, 2001, Projet charter for the Bombardier Manufaturing
Information System (BMIS) was authorized by senior project
mananger.
In 2002, Change requests (Methods and Engineering function’s
software supplier) were authorized.
April 2003, Reorganization of Procurement.
January 2004, Completion of new procurement functionalities
delayed to March
March 2004, Completion of new procurement functionalities
delayed to June
June 2004, Completion of new procurement functionalities.
December 2005, two additional programs were included in the
scope of the project
By 2005, the project teams were able to use the valuable skills
and expertise
By 2005, the trainers had gained experienced and their
credibility with the users was good.
Minitap Chart: Pareto Chart
Three Main Causes that May Affect the Quality of ERP
Implementation:
Uncler Requirements
Lack of User Involvement
Poor Planning
Minitap Chart: Clustered Chart
THANK YOU!
Q&A?
In order to develop one’s own sociological imagination and gain
insight into the social world, C. Wright Mills proposed that
people needed to be able to view their own society from the
perspective of an outsider. He suggested that our
personal/cultural bias often fogged our interpretation of the
world and left people misinformed as to the connectedness of
personal troubles to the structural conditions of society.
For this assignment students will visit a local toy store (or
online) and analyze specific toys using their sociological
imaginations. Students will need to think critically about the
powerful messages that marketers are trying to deliver. You will
start by looking and photographing toys that you believe would
be useful for the assignment, consider concepts such as gender,
sexuality, race, class, family roles, and other sociological
related ideas. Please include photos in your post.
Questions to consider for the analysis:
What group is this toy being marketed to? Are different
marketing strategies used for different groups? (Gender, race,
class, etc.) Might these strategies be offensive to certain
populations? Does the toy reinforce or violate norms? What is
the basis for the differences? Also consider the placement of
the toy in the store, colors, sizes, textures, and other aesthetics.
What other ideas are being represented? (Love, marriage, sex,
hetero-normality, family, social roles, youth, beauty, violence,
dominance, status, etc.) How do they relate to terms in your
book and ideas discussed in class? Feel to do some additional
research as well. (Use the Chapter on Socialization, Gender, and
Race for reference.)
How do these toys relate to the roles children will play as they
age through the life course? How might these messages dictate
the social positions people will take? How do they relate to
ideas of social structure, socialization, and inequality?
You can also choose to compile your findings into a
powerpoint if your choose to. Provide outside resources to
validate your statements. Cite at least 3 sources and respond to
a minimum of 2 of your classmates (150 words)
Assignment Standards
All assignments in this course will be graded against the
following rubric unless otherwise noted. NOTE: The
instructor reserves the right to require a face-to-face, oral or
written examination of any student in addition to any
regular assessment as a means to validate the work submitted.
Not Evident Below Standards Approaching
Standards
Meets
Standards
Above Standards
(0-69.9%) (70-76.9%) (77-83.9%) (84-94.9%) (95 – 100%)
Requirements
(60%)
Does not meet the
requirements of the
assignment.
Meets some
assignment
requirements
Meets some
assignment
requirements
Meets assignment
requirements
Goes well above the
requirements of the
assignment. Provides new
information, tools, and/or
techniques
Personal
Competencies
(15%)
Work reflects no
applicable personal
competencies to drive
effective outcomes for
the work
Work reflects a
few applicable
personal
competencies to
drive effective
outcomes for the
work
Work reflects some
applicable personal
competencies to
drive effective
outcomes for the
work
Work reflects many
applicable personal
competencies to drive
effective outcomes for
the work.
Work reflects extensive
use of applicable personal
competencies (behaviors)
to drive effective outcomes
for the work
Grammar
(10%)
Writing contains
numerous errors in
spelling, grammar,
sentence structure, etc.
that interfere with
comprehension. The
reader is unable to
understand some of the
intended meaning.
Frequent errors in
spelling, grammar,
sentence structure,
and/or other
writing
conventions that
distract the reader.
Errors in spelling,
grammar, sentence
structure and/or
other writing
conventions but
the reader is able
to understand what
the writer meant.
Minor errors in
grammar, sentence
construction, and word
usage. Assignment work
follows normal
conventions of grammar
and spelling and has
been carefully
proofread.
All work is grammatically
correct with rare
misspellings.
Clarity (10%) Sentence construction,
word choice, lack of
transitions, and/or
sequencing of ideas
makes
reading/understanding
difficult. Style and/or
format are inappropriate
for the assignment.
Does not express
opinions or ideas
clearly. Limited
connection to the
topic.
Writing does not
follow consistent
style and/or
format.
Sentence
construction and
word choice
interferes with
clarity. Transitions
between
paragraphs may be
choppy and
difficult to follow.
Minor sentence
construction and word
choice issues sometime
interfere with clarity.
Transitions between
paragraphs are generally
easy to follow.
Appropriate
conventions of style and
format are used
consistently.
Expresses ideas and
opinions clearly and
concisely in a manner
appropriate to the
assignment.
Formatting
(5%)
Does not submit
assignment materials in
APA 6 format.
Multiple errors in
formatting,
citations, or
references.
Some errors in
formatting,
citations, or
references.
Rare errors in
formatting, citations, or
references.
Virtually no errors in
formatting, citations, or
references.

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  • 1. BOMBARDIER Enterprise Recourses Planning (ERP) Implementation PJM 6135 Group 3 (Siqi Kang, Jingran Xu, Yuanzhe Li, Yishuang Huang, Seongwoo Park) Who is Bombardier? Bombardier’s legendary founder, Joseph-Armand Bombardier is credited with building one of the world’s first snowmobiles in 1935. Today, Bombardier is a multinational designer and manufacturer of business jets and rail with annual revenues of more than $16B USD. Bombardier is the third largest commercial jet producer behind Boeing and Airbus, the world’s leader in regional aircraft production, and boasts the widest range of business jets in the marketplace. Bombardier’s continued growth and diversification was propelled by major acquisitions of various military, business jet, and aerospace businesses throughout the 1990s. Bombardier employs a workforce of approx. 70,000 and is organized into four core product and service lines: (1) business
  • 2. aircraft (2) regional aircraft (3) amphibious aircraft and (4) defense services. Including complimentary services such as aircraft charters, fractional ownership and leasing of business jets, aircraft maintenance, and pilot and maintenance training programs and curriculums. While Boeing and Airbus focus primarily on large commercial jets (i.e. capacity of 110 – 400), Bombardier’s bread and butter is regional aircraft that seat less than 100 passengers and business jets. Bombardier has gone through a major restructure and streamlining initiative in recent years with major divestments across their portfolio to set a renewed focus on their corporate aviation/private jet business, officially selling their stake in the A220 (C Series) program to Airbus and their Transportation business to Alstom in recent months. Project Sponsor and Organization Background Project Background Business Challenges in Bombardier after Aquicisition (Bombardier Manufacturing System; MACPAC Platform) Inheriting the data, processes, and systems of each company acquired. Communicating with each other ineffectively by using old systems Sharing data between manufacturing facilities is difficult
  • 3. Suffering labour mobility because skills for operate information systems were not transferable. Increasing more cost of information systems ownership Facing low visibiity of inventory and lacking of integration The BMIS Project The first project launched to realize a wider ERP strategy and a vision of an integrated organization (One Company). Supporting Bombardier Aerospace’s oeperation Foucing on the following processes: manufacturing, procurement, finance, and the engineering data. As I mentioned before, Bombardier has expanded by various acquisitions and has increased its profolio. However, because of growing too fast, this company confronts many business challenges Benefits to sponsor organization Realizing a better Enterprise Resource Planning (ERP) strategy and faster forming “One Company”. Saving of $1.171 billion. One time reduction in material inventory of $219 million. Reduce clerical tasks by Bombardier Aerospace’s employees. Restructuring of the procurement function. Including reduced product cost of $22 million per year and reductions in procurement overhead of $7.1 million per year. Easier data cleaning. Easier tracking manufacturing status. Easier for users to use and communicate.
  • 4. Project objectives Form the “one company” organizational strategy. Conduct more market share and becomes more competitive. Becomes more profitable by reducing inventory. Solving inside problem (genrated by acquiring different companies). Major deliverables and sub-deliverables Major deliverables: Creating a vision Formation of a BMIS project team. Creating a blueprint Progressive implementation Restructuring of the procurement function Major deliverables: Data management Integration testing Preparing the users System Opreation Performance evaluation
  • 5. Project Closure sub-deliverables •Sponsorship •Change of leadership •User preparation and training •Project management Quality requirements/ Project Budget Quality requirements Support Bombardier Aerospace’s operations Support Manufacturing process Support Procurement process Support Finance Overall Budget: $363 million This system was intended to support Company’s operations; it should focus on the processes that support manufacturing, procurement, finance and
  • 6. the engineering data required to support these processes. The amount budgeted to implement the project is $363 million Summary schedule In 2000, the first implementation at Bombardier Aerospace was discontinued during mid-project after spending $130 Million. In 2001, the initiation of establishing the need for a new integrated manufacturing system. Oct, 2001, Projet charter for the Bombardier Manufaturing Information System (BMIS) was authorized by senior project mananger. In 2002, Change requests (Methods and Engineering function’s software supplier) were authorized. April 2003, Reorganization of Procurement. January 2004, Completion of new procurement functionalities delayed to March March 2004, Completion of new procurement functionalities delayed to June June 2004, Completion of new procurement functionalities. December 2005, two additional programs were included in the scope of the project By 2005, the project teams were able to use the valuable skills and expertise By 2005, the trainers had gained experienced and their credibility with the users was good. Minitap Chart: Pareto Chart Three Main Causes that May Affect the Quality of ERP
  • 7. Implementation: Uncler Requirements Lack of User Involvement Poor Planning Minitap Chart: Clustered Chart THANK YOU! Q&A? In order to develop one’s own sociological imagination and gain insight into the social world, C. Wright Mills proposed that
  • 8. people needed to be able to view their own society from the perspective of an outsider. He suggested that our personal/cultural bias often fogged our interpretation of the world and left people misinformed as to the connectedness of personal troubles to the structural conditions of society. For this assignment students will visit a local toy store (or online) and analyze specific toys using their sociological imaginations. Students will need to think critically about the powerful messages that marketers are trying to deliver. You will start by looking and photographing toys that you believe would be useful for the assignment, consider concepts such as gender, sexuality, race, class, family roles, and other sociological related ideas. Please include photos in your post. Questions to consider for the analysis: What group is this toy being marketed to? Are different marketing strategies used for different groups? (Gender, race, class, etc.) Might these strategies be offensive to certain populations? Does the toy reinforce or violate norms? What is the basis for the differences? Also consider the placement of the toy in the store, colors, sizes, textures, and other aesthetics. What other ideas are being represented? (Love, marriage, sex, hetero-normality, family, social roles, youth, beauty, violence, dominance, status, etc.) How do they relate to terms in your book and ideas discussed in class? Feel to do some additional research as well. (Use the Chapter on Socialization, Gender, and Race for reference.) How do these toys relate to the roles children will play as they age through the life course? How might these messages dictate the social positions people will take? How do they relate to
  • 9. ideas of social structure, socialization, and inequality? You can also choose to compile your findings into a powerpoint if your choose to. Provide outside resources to validate your statements. Cite at least 3 sources and respond to a minimum of 2 of your classmates (150 words) Assignment Standards All assignments in this course will be graded against the following rubric unless otherwise noted. NOTE: The instructor reserves the right to require a face-to-face, oral or written examination of any student in addition to any regular assessment as a means to validate the work submitted. Not Evident Below Standards Approaching Standards Meets Standards Above Standards (0-69.9%) (70-76.9%) (77-83.9%) (84-94.9%) (95 – 100%) Requirements (60%) Does not meet the
  • 10. requirements of the assignment. Meets some assignment requirements Meets some assignment requirements Meets assignment requirements Goes well above the requirements of the assignment. Provides new information, tools, and/or techniques Personal Competencies (15%)
  • 11. Work reflects no applicable personal competencies to drive effective outcomes for the work Work reflects a few applicable personal competencies to drive effective outcomes for the work Work reflects some applicable personal competencies to drive effective outcomes for the
  • 12. work Work reflects many applicable personal competencies to drive effective outcomes for the work. Work reflects extensive use of applicable personal competencies (behaviors) to drive effective outcomes for the work Grammar (10%) Writing contains numerous errors in spelling, grammar, sentence structure, etc. that interfere with
  • 13. comprehension. The reader is unable to understand some of the intended meaning. Frequent errors in spelling, grammar, sentence structure, and/or other writing conventions that distract the reader. Errors in spelling, grammar, sentence structure and/or other writing conventions but the reader is able to understand what
  • 14. the writer meant. Minor errors in grammar, sentence construction, and word usage. Assignment work follows normal conventions of grammar and spelling and has been carefully proofread. All work is grammatically correct with rare misspellings. Clarity (10%) Sentence construction, word choice, lack of transitions, and/or sequencing of ideas makes
  • 15. reading/understanding difficult. Style and/or format are inappropriate for the assignment. Does not express opinions or ideas clearly. Limited connection to the topic. Writing does not follow consistent style and/or format. Sentence construction and word choice interferes with clarity. Transitions
  • 16. between paragraphs may be choppy and difficult to follow. Minor sentence construction and word choice issues sometime interfere with clarity. Transitions between paragraphs are generally easy to follow. Appropriate conventions of style and format are used consistently. Expresses ideas and opinions clearly and concisely in a manner
  • 17. appropriate to the assignment. Formatting (5%) Does not submit assignment materials in APA 6 format. Multiple errors in formatting, citations, or references. Some errors in formatting, citations, or references. Rare errors in formatting, citations, or
  • 18. references. Virtually no errors in formatting, citations, or references.