Bob McQueen gave a presentation on the future of intelligent transportation systems by 2020. He discussed future themes like pay-as-you-go systems, treating transportation as an enterprise, and integrating operations and data flows. As an example, he described T-Money in Seoul, South Korea, an integrated transit payment system. In summary, McQueen said the future will involve linked technologies and business models focused on safety, efficiency, the environment, and customer service, with metropolitan transportation operating as an enterprise.