The document discusses ways to improve communication within a religious organization to be more effective and inclusive of different generations. It suggests leveraging various communication vehicles like paper, email, websites and social media to engage members and the community. Bridges need to be built between insiders and outsiders through easy ways for newcomers to get involved. The organization should understand members' technology preferences and provide feedback opportunities to better communicate its message and support for all people.

1. More Effective Communication . . . Or how to avoid being these people . .