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BOARDROOM BLACK HOLES AND TABOOS
The Conference Board of Canada
Create the Articles
Review Poll Results
Understand the Top 5 Issues
Target Opportunity or Risk
Execute tactics
Obtain extra resources
Answer questions
Checkup: identify pressing issues
Diagnosis: thorough review at
enterprise level
Treatment: implementation of
best practices
Wellness : maintain corporate
health
Results
Key Insights
Create opportunity or mitigate risk
Issues highlighted five main themes:
True customer and service profitability: 3, 11, 16, 19
Handle change: 8, 10, 12, 13
Overly optimistic financials & procedures: 4, 5, 6, 17
Opportunity Cost: 1, 2, 9, 14
Self Puffery: 7, 15, 18, 20
Create opportunity or mitigate risk discussion
Succession planning does not cover the top 3 levels of your people
Too much
reliance on
past success
We could benefit from more contributions from quieter and
more appropriate board voices on a given topic.
We don’t do enough benchmarking of our company against
other firms in our space or even outside our space.
One or more directors retiring in place.
Too much hedging rather than investing in “game changing”
initiatives.
What would you do differently if you thought you would lose your three
most strategic and operationally focused directors in the next six months?
Erring on politeness when actually speaking out is more appropriate.
Not enough focus on innovation
Incentive plans could be tweaked to encourage our best long-term
corporate interests versus this quarter or year’s results
Risk appetite could be better defined and mutually agreed for
management behavior
We are not sufficiently investing in training,
intellectual property and equipment
Reallocate resources and think bigger
We are not sufficiently focused on new products and services.
Need more timely, right and accurate information for
management and leadership.
Lack of clarity on our CSR initiatives and how they relate to our
broader corporate strategy.
We under-invest in director refreshers or updates.
Fail to consider the
distribution of pay
equity from CEO to
entry level worker.
Seek out and destroy 175 Pound gorillas.
Reallocate resources to grow the top line.
Create flexible capabilities up and down.
Encourage trusting culture that shares information.
Create the right, accurate, timely metrics.
JIT risk, IT and financial statements staffing levels.
It’s too hard to project and monitor cash.
Political cost is too high: ignore Million $ Blind Spots.
Gold watches still exist.
Outside expert support is a sign of weakness.
1. Easy to change _______________by___________________.
2. Already been put off too long ________by _____________.
3. Game changer ________________by______________________.
EBook on 5 major common risks http://tinyurl.com/ykt7wzx
Downloadable eBook: Find Your Million Dollar Blind Spots: 7
Things You need to Know http://www.fiscaldoctor.com/?p=910
Book website is http://www.milliondollarblindspots.com/
Boardroom Black Holes and Taboos
http://www.fiscaldoctor.com/?p=1678
Guidestar Link: http://tinyurl.com/l2rf7we
Email: gary@FiscalDoctor.com
Phone: 678-319-4739
Website: www.FiscalDoctor.com
Twitter: ERMadvocate
LinkedIn: www.linkedin.com/in/garywpatterson
Facebook : https://www.facebook.com/pattersongaryw
Black Holes and Taboos: Dealing with Difficult and Delicate Issues

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Black Holes and Taboos: Dealing with Difficult and Delicate Issues

  • 1. BOARDROOM BLACK HOLES AND TABOOS The Conference Board of Canada
  • 2. Create the Articles Review Poll Results Understand the Top 5 Issues Target Opportunity or Risk Execute tactics Obtain extra resources Answer questions
  • 3. Checkup: identify pressing issues Diagnosis: thorough review at enterprise level Treatment: implementation of best practices Wellness : maintain corporate health
  • 5. Issues highlighted five main themes: True customer and service profitability: 3, 11, 16, 19 Handle change: 8, 10, 12, 13 Overly optimistic financials & procedures: 4, 5, 6, 17 Opportunity Cost: 1, 2, 9, 14 Self Puffery: 7, 15, 18, 20 Create opportunity or mitigate risk discussion
  • 6. Succession planning does not cover the top 3 levels of your people
  • 8. We could benefit from more contributions from quieter and more appropriate board voices on a given topic.
  • 9. We don’t do enough benchmarking of our company against other firms in our space or even outside our space.
  • 10. One or more directors retiring in place.
  • 11. Too much hedging rather than investing in “game changing” initiatives.
  • 12. What would you do differently if you thought you would lose your three most strategic and operationally focused directors in the next six months?
  • 13. Erring on politeness when actually speaking out is more appropriate.
  • 14. Not enough focus on innovation
  • 15. Incentive plans could be tweaked to encourage our best long-term corporate interests versus this quarter or year’s results
  • 16. Risk appetite could be better defined and mutually agreed for management behavior
  • 17. We are not sufficiently investing in training, intellectual property and equipment
  • 18.
  • 19.
  • 20. Reallocate resources and think bigger
  • 21. We are not sufficiently focused on new products and services.
  • 22. Need more timely, right and accurate information for management and leadership.
  • 23. Lack of clarity on our CSR initiatives and how they relate to our broader corporate strategy.
  • 24. We under-invest in director refreshers or updates.
  • 25. Fail to consider the distribution of pay equity from CEO to entry level worker.
  • 26. Seek out and destroy 175 Pound gorillas. Reallocate resources to grow the top line. Create flexible capabilities up and down. Encourage trusting culture that shares information. Create the right, accurate, timely metrics.
  • 27. JIT risk, IT and financial statements staffing levels. It’s too hard to project and monitor cash. Political cost is too high: ignore Million $ Blind Spots. Gold watches still exist. Outside expert support is a sign of weakness.
  • 28.
  • 29.
  • 30. 1. Easy to change _______________by___________________. 2. Already been put off too long ________by _____________. 3. Game changer ________________by______________________.
  • 31. EBook on 5 major common risks http://tinyurl.com/ykt7wzx Downloadable eBook: Find Your Million Dollar Blind Spots: 7 Things You need to Know http://www.fiscaldoctor.com/?p=910 Book website is http://www.milliondollarblindspots.com/ Boardroom Black Holes and Taboos http://www.fiscaldoctor.com/?p=1678 Guidestar Link: http://tinyurl.com/l2rf7we
  • 32. Email: gary@FiscalDoctor.com Phone: 678-319-4739 Website: www.FiscalDoctor.com Twitter: ERMadvocate LinkedIn: www.linkedin.com/in/garywpatterson Facebook : https://www.facebook.com/pattersongaryw