My presentation at Boardsource based on Guidestar article “How Many 800-Pound Issues Is Your Board Finessing?” discusses 20 topics fellow board of directors and CEOs of non-profits felt should be addressed in more detail so you find your million $ blindspot before it finds you. http://www.guidestar.org/rxa/news/articles/2015/how-many-800-pound-issues-is-your-board-finessing.aspx?

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NONPROFIT BOARDROOM BLACK
HOLES AND TABOOS
Gary W Patterson, FiscalDoctor®
© Gary W. Patterson, FiscalDoctor®

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A Different Mission

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Checkup: identify pressing issues
Diagnosis: thorough review at
enterprise level
Treatment: implementation of
best practices
Wellness : maintain organization
health
Fiscal Clinic Approach

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How to look differently at risk or
opportunities in your organization;
Where to look; and
Find, prioritize, then what?

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True customer and service
profitability
Handle change
Overly optimistic financials &
procedures
Opportunity Cost
Puffery
5 Groups - 20 Issues

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How to look differently at
risk or opportunities in your
organization

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20 Issues Countdown
#20 Ostrich syndrome
#19 Find new opportunities
#18 Take enough risk
#17 Failing 3M Test

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20 Issues Countdown
#16 Customer /Client usage
#15 Clear strategy/ accountability
#14 “Get real” balance sheet
#13 Fee versus costs balance

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20 Issues Countdown
#12 Should you exist
#11 Squandering skills
#10 Too much rear view
#9 Average donor age

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20 Issues Countdown
#8 Time to decide
#7 Increase fees / end services
#6 Prioritize resources
#5 Too much Motorola or Sears

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20 Issues Countdown
#4 Gold watch syndrome
#3 Too many similar
#2 Niceness run amuck
#1 Accelerated blurred lines

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Where to look

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True customer and service
profitability

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True customer and service profitability
#5 Too much Motorola or Sears
#7 Where to Increase Fees or End
Services?
#9 What Is Average Donor Age?
#16 Customer Use of Our Service Self

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Too much
reliance on
past success

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Where does value delivered not justify support?

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How can you exceed your current
value offering?

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Handle change

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Handle change
#1 Accelerated Blurred Lines
#2 Niceness Run Amok
#4 Gold Watch Syndrome
#8 Seems to Take Forever to
Make A Decision Here?

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What will we look like in 10 years?

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Erring on politeness when actually speaking out is more appropriate.

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How clear is your organization’s
10 year vision?

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Overly optimistic financials &
procedures

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Overly optimistic financials &
procedures
#13 Balance Between Fees Charged And
Costs?
#14 Balance Sheet Needs to Get Real?
#15 Clear Long-Term Strategy and
Accountability
#17 Failing the 3 M Test

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Where are you out of balance?

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Where do you not reflect the real world?

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What or who is past its prime and
needs to “get real”?

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Opportunity Cost

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Opportunity Cost
#3 Too Many With similar Missions
#6 Prioritize Scarce Resources
#11 Squandering Director Skills
#19 Find New Opportunities

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How many different versions of us?

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Reallocate resources and think bigger

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Where is failure to reallocate
resources causing you to miss
new or better opportunities?

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Puffery

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Puffery
#10 Too Much Rear View Mirror
#12 Why Should Your Organization
Exist?
#18 Take Enough Risk
#20 Ostrich Syndrome or Land of De
Nile

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Need more timely, right or accurate information for
management and leadership.

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How passionately & well do people explain your story?

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What “Million Dollar Blind Spot”
issue are you kidding yourself
about: living in the land of De
Nile?

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Key Categories with issues by priority
True customer and service profitability:
#5, #7, #9, #16
Handle change: #1, #2, #4, #8
Overly optimistic financials &
procedures: #13, #14, #15, #17
Opportunity Cost: #3, #6, #11, #19
Puffery: #10, #12, #18, #20

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Find, prioritize, then what?

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JIT risk, IT and financial statements staffing levels.
It’s too hard to project and monitor cash.
Political cost is too high: ignore Million $ Blind Spots.
Gold watches still exist.
Outside expert support is a sign of weakness.

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I will ______________________________________________________
_____________________________________________________________
by ________________________________ , with support from or
accountability to _________________________________________
_____________________________________________________________

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EBook on 5 major common risks
http://tinyurl.com/ykt7wzx
Book website
is http://www.milliondollarblindspots.com/
Original Boardroom Black Holes and Taboos article
http://www.fiscaldoctor.com/?p=1678
Guidestar Link: http://tinyurl.com/l2rf7we

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Email: gary@FiscalDoctor.com
Phone: 678-319-4739
Website: www.FiscalDoctor.com
Twitter: ERMadvocate
LinkedIn: www.linkedin.com/in/garywpatterson
Facebook : https://www.facebook.com/pattersongaryw

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