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What does the Contractor Want?
BIM4M2 Conference April 13th 2016
Alex Lubbock
@Lubbock_Alex
BIM: Risk and Opportunity
“There are two reasons companies fail.
They only do more of the same
Or
They only do what’s new.”
Balance Exploration and Exploitation
Source: TED Talk by Knut Haanaes: Two Reasons companies Fail and how to
avoid them
MANAGING CHANGE
Built Environment Positioning
3
WHERE DO WE WANT TO BE
Online Retail
Comparison
BIM L2
April 2016
Customer’s World
4
CHANGE
Everybody
Wants more for
Less
Ageing and
Growing
Population
Energy
Growth,
Sustainability
Urban
Migration and
Health and
Social Care
Internet of
Things and
Cyber
Security
Things affecting us and our customers
MEGA and MACRO Trends
Who is Carillion as a Customer?
• Engaging Carillion
– Category Management – Top 60% of our CCS Spend
– Supply Chain Management
− Buyers
− QS and Commercial Staff
− Project v’s Strategy
– Pre-Contract v’s In Contract
5
CARILLION
CANADA & NA
MENA
UK
Awareness and
Knowledge
Process Skills and
Knowledge
Technical Skills
Practice and Evidence
Accreditation
Capability
Knowledge + Skills + Practice = Capability
BIM Capability
Capability
PEOPLE
SUPPLY CHAIN ACCREDITED
BIM4M2 and OFFSITE MANAGEMENT SCHOOL
INFORMATION ORGANISED
DEMONSTRATION AND
CUSTOMER ROUTEMAP
ACCREDITATION
Capability
Knowledge + Skills + Practice = Capability
BIM Capability
Supply Chain Capability
PEOPLE
Communication Approach - PUSH
8
REACHING OUT AND TRYING TO STANDARDISE THE MESSAGE
MASS CONFERENCE CLASSROOM ONE TO ONE
BIM
UNAWARE
BIM
AWARE
PUSH FACTOR
Contractor Support
9
MIDLAND METROPOLITAN HOSPITAL
We appreciate that strong, long-term relationships with
our suppliers are vital for enhancing Carillion's reputation
for quality and delivery.
We expect our suppliers to extend the same high
standards to all others with whom they do business.
To make it easier to do business with Carillion, we:
• Made it easier to do business with us by having clear
points of contact
• engaged and supported Sandwell Council in developing
the West Midlands Virtual Hospital Portal
• delivered multiple workshops across the West Midlands
with Manufacturers talking about the MMH, Supply
chain and BIM
• Provided workshops and introduced new learning
opportunities through the Offsite Management School
• Co-funded the BIM Skills Development Suite in
Smethwick adjacent to the project to remove barriers to
delivery.
PULL Factor
10
PUSH AND PULL
Product v’s Project Lifecycle
11
UNDERSTAND WHAT THIS MEANS TO YOU
RISK
How do we
Bridge the gap?
SILO’D KNOWLEDGE
Loss of
Productivity /
Quality /
Consistency
RE-INVENTING THE WHEEL
NON-VALUE
ADDING
INFORMATION
KNOWLEDGE MANAGEMENT
STATUS QUO
OPPORTUNITY
By managing
Knowledge
Internally and
Externally so it is
available to all and
accessible to all
RECORD and COMMUNICATE
Lessons Learnt,
upskilling, increased
consistency, higher
quality, lower cost,
faster delivery
RECEIVE, INTERPRET, DELIVER
AGILITYINFORMATION
KNOWLEDGE MANAGEMENT – BRIDGING THE GAP
CUSTOMER VALUE
Open Source Agility
• Clear Points of Contact
• Free issue library access
• Technical Data Sheets
• Dimensions
• Materials
14
MAKING YOUR INFORMATION AVAILABLE
• Standards offered
• Vector graphics
• Tact time to produce
• Lead time for delivery
• Installation Time
• Maintenance Videos
Unlocking Assets of the Future
15
PRODUCTS AS ASSETS
15
• Connecting assets
to deliver accurate
and timely
information that
enables better
decision making
Connected
Assets
• Large quantities of
infrastructure
information
enables new
insights that
extend the life of
the asset and
reduce the total
cost of ownership.
Connected
Intelligence
• Providing the
workforce the
means to access
the information
they need to be
more effective.
Connected
Workforce
Driving Operational Excellence
eMarketsite Procurement – The Goal
16
THINK AMAZON
VENDORS MARKETING
LOGISTICS
CUSTOMER
SERVICE
Summary
17
ENLIGHTEN US

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BIM: What does the Contractor want from the Manufacturer? #BIM4M2help

  • 1. What does the Contractor Want? BIM4M2 Conference April 13th 2016 Alex Lubbock @Lubbock_Alex
  • 2. BIM: Risk and Opportunity “There are two reasons companies fail. They only do more of the same Or They only do what’s new.” Balance Exploration and Exploitation Source: TED Talk by Knut Haanaes: Two Reasons companies Fail and how to avoid them MANAGING CHANGE
  • 3. Built Environment Positioning 3 WHERE DO WE WANT TO BE Online Retail Comparison BIM L2 April 2016
  • 4. Customer’s World 4 CHANGE Everybody Wants more for Less Ageing and Growing Population Energy Growth, Sustainability Urban Migration and Health and Social Care Internet of Things and Cyber Security Things affecting us and our customers MEGA and MACRO Trends
  • 5. Who is Carillion as a Customer? • Engaging Carillion – Category Management – Top 60% of our CCS Spend – Supply Chain Management − Buyers − QS and Commercial Staff − Project v’s Strategy – Pre-Contract v’s In Contract 5 CARILLION CANADA & NA MENA UK
  • 6. Awareness and Knowledge Process Skills and Knowledge Technical Skills Practice and Evidence Accreditation Capability Knowledge + Skills + Practice = Capability BIM Capability Capability PEOPLE
  • 7. SUPPLY CHAIN ACCREDITED BIM4M2 and OFFSITE MANAGEMENT SCHOOL INFORMATION ORGANISED DEMONSTRATION AND CUSTOMER ROUTEMAP ACCREDITATION Capability Knowledge + Skills + Practice = Capability BIM Capability Supply Chain Capability PEOPLE
  • 8. Communication Approach - PUSH 8 REACHING OUT AND TRYING TO STANDARDISE THE MESSAGE MASS CONFERENCE CLASSROOM ONE TO ONE BIM UNAWARE BIM AWARE PUSH FACTOR
  • 9. Contractor Support 9 MIDLAND METROPOLITAN HOSPITAL We appreciate that strong, long-term relationships with our suppliers are vital for enhancing Carillion's reputation for quality and delivery. We expect our suppliers to extend the same high standards to all others with whom they do business. To make it easier to do business with Carillion, we: • Made it easier to do business with us by having clear points of contact • engaged and supported Sandwell Council in developing the West Midlands Virtual Hospital Portal • delivered multiple workshops across the West Midlands with Manufacturers talking about the MMH, Supply chain and BIM • Provided workshops and introduced new learning opportunities through the Offsite Management School • Co-funded the BIM Skills Development Suite in Smethwick adjacent to the project to remove barriers to delivery.
  • 11. Product v’s Project Lifecycle 11 UNDERSTAND WHAT THIS MEANS TO YOU
  • 12. RISK How do we Bridge the gap? SILO’D KNOWLEDGE Loss of Productivity / Quality / Consistency RE-INVENTING THE WHEEL NON-VALUE ADDING INFORMATION KNOWLEDGE MANAGEMENT STATUS QUO
  • 13. OPPORTUNITY By managing Knowledge Internally and Externally so it is available to all and accessible to all RECORD and COMMUNICATE Lessons Learnt, upskilling, increased consistency, higher quality, lower cost, faster delivery RECEIVE, INTERPRET, DELIVER AGILITYINFORMATION KNOWLEDGE MANAGEMENT – BRIDGING THE GAP CUSTOMER VALUE
  • 14. Open Source Agility • Clear Points of Contact • Free issue library access • Technical Data Sheets • Dimensions • Materials 14 MAKING YOUR INFORMATION AVAILABLE • Standards offered • Vector graphics • Tact time to produce • Lead time for delivery • Installation Time • Maintenance Videos
  • 15. Unlocking Assets of the Future 15 PRODUCTS AS ASSETS 15 • Connecting assets to deliver accurate and timely information that enables better decision making Connected Assets • Large quantities of infrastructure information enables new insights that extend the life of the asset and reduce the total cost of ownership. Connected Intelligence • Providing the workforce the means to access the information they need to be more effective. Connected Workforce Driving Operational Excellence
  • 16. eMarketsite Procurement – The Goal 16 THINK AMAZON VENDORS MARKETING LOGISTICS CUSTOMER SERVICE