This document discusses bibliometrics training sessions provided by the author for researchers at Cardiff University. It covers why the sessions were introduced due to interest in bibliometric data from the Research Excellence Framework and funders. The sessions explain sources of bibliometric data, increasing citations, and open access publishing. The format includes talks and workbooks. Various university groups and schools have requested sessions. Lessons learned include reducing detail, staying up to date, emphasizing benefits for researchers, and being flexible. Common questions from researchers relate to citation indexes, open access publishing, and interpreting bibliometric data. Next steps include continuing sessions, collecting feedback, and responding to increased interest in bibliometrics and open access publishing.