Best Free Web Services for Broke Libraries

Best Free Web Services & Software for Broke Libraries Sarah Houghton-Jan Digital Futures Manager, San Jose Public Library Author, LibrarianInBlack.net

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Reference Tools IM/Chat/Texting - LibraryH3lp Email – Gmail, Yahoo Mail Instant Messaging – AIM etc., Meebo Chat – Meebo, Plugoo, Olark VOIP/audio – Skype‏ Video – some IM clients (AOL, Skype)‏ Text Messaging – AIMhack, TextPlus Social Networks – Facebook IM Twitter – “ask us a question with @...”

Put chat windows and Help links where customers are ANGRY Screenshot courtesy of David Lee King, Topeka Shawnee County Public Library

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Team Meeting Tools Voice – Skype, Google Voice Video – Skype, Sightspeed, Tokbox IM – AIM, MSN, Yahoo!, & others Meeting Space/Chat – Today's Meet, DimDim, Wiggio Meeting Scheduling – Doodle, When Is Good, NeedToMeet Webcasts – Vyew

Tech Support Tools Embedded chat - Meebo chat widget Voice or video chat - Skype, Sightspeed, Tokbox Screencasts on the fly - Jing Discussion Boards - Google Groups Remote Support/Computer Sharing - LogMeIn, Yuuguu, TightVNC

Audio & Video Tools ,[object Object],[object Object],[object Object],[object Object],[object Object]

eLearning Tools Screencasting Tools - Screencast-o-matic, Jing, Wink, Camstudio, Screencast.com Image Mark-Up - DabbleBoard Online Learning Environment – Moodle Conference Calls – FreeConferenceCall.com Webcasts – Ustream.tv Class Websites – WordPress, Blogger, PBworks, PageFlakes Computer Sharing - LogMeIn, Yuuguu

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San Jose Public Library's LibraryThing Teen Book Club

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Best Free Web Services for Broke Libraries

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Best Free Web Services for Broke Libraries