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strategy+business
ISSUE 89 WINTER 2017
REPRINT 17415
BY DUFF MCDONALD
BEST BUSINESS BOOKS 2017: MANAGEMENT
Mind over Matter
11
strategy+businessissue89
bestbooks2017management
by Duff McDonald
Mind Over
Matter
Steven Kotler and Jamie Wheal,
Stealing Fire: How Silicon Valley, the
Navy SEALs, and Maverick Scientists
Are Revolutionizing the Way We Live
and Work (HarperCollins, 2017)
A TOP SHELF PICK
Friederike Fabritius and Hans
W. Hagemann, The Leading Brain:
Powerful Science-Based Strategies
for Achieving Peak Performance
(TarcherPerigee, 2017)
Tasha Eurich, Insight: Why We’re
Not as Self-Aware as We Think, and
How Seeing Ourselves Clearly Helps
Us Succeed at Work and in Life
(Crown Business, 2017)
MANAGEMENT
E
ach year, scores of management books
claim significant new scientific findings in
the pursuit of an unchanging goal: how to
perform better, both individually and in
groups. But most of those so-called findings
are neither scientific nor new. The majority of manage-
ment writers simply offer up freshly tossed word salads
in hopes of coining that year’s business buzzword.
However, a refreshing wave of insight has flood-
ed into the management space in recent years thanks
to neuroscience, the rapidly evolving study of how our
brains work and how we might use that knowledge to
make better decisions, break bad habits, and generally
live our best lives.
The clear standout in the category in 2017 is Stealing
Fire: How Silicon Valley, the Navy SEALs, and Maver-
ick Scientists Are Revolutionizing the Way We Live and
Work. Authors Steven Kotler (The Rise of Superman;
New Harvest, 2014) and Jamie Wheal have gifted us
with a thrilling tour through worldwide efforts to better
harness flow, which is defined as an optimal state of con-
sciousness where we feel our best and perform our best.
Most books that focus on using neuroscience
in order to work better concentrate on improving
our understanding and control of our own brains.
But Stealing Fire shows us how to find peak perfor-
mance through release rather than effort: We get in
the peak performance zone not by finding ourselves
but by allowing our sense of self to vanish. The goal
is to enter “an elongated present,” which researchers
also describe as “the deep now.” This concept has been
pop­ularized in various forms: presence, mindfulness,
Eckhart Tolle’s “power of now.” Although they go by
different names, the majority of altered states, or flow,
share four signature characteristics: selflessness,
timelessness, effortlessness, and richness (STER),
write the authors. (Their Flow Genome Proj-
ect is an “interdisciplinary, global organization
committed to mapping the genome of flow by
2020 and open sourcing it to everyone.”)
It’s clear that the search for and sense of
the interconnectedness of all things isn’t just
for yoga class; it’s also one of the best ways to
make those mental connections that elude the
majority of us during the daily grind. Although
the authors make the case that we collectively spend
US$4 trillion on the “altered states economy” every
year trying to achieve STER, we are very much at the
dawn of our understanding of it. Indeed, the Navy
SEALs, who are legendary for their ability to shut off
the self and merge with the team, go so far as to admit
that they don’t know how to train people to do so. The
most they can do is weed out those who reveal that they
cannot enter the correct state. “If we really understood
this phenomenon,” says SEAL commander Rich Davis,
We get in the peak
performance zone not
by finding ourselves
but by allowing our
sense of self to vanish.
The goal is to enter
“an elongated present.”
2
bestbooks2017management
“we could train for it, not screen for it.” But they don’t.
Stealing Fire includes a brilliant discussion of the
intersection of self-exploration via non-ordinary states
and societal control, with clearly written and highly
persuasive chapters on why so many people are afraid of
the kinds of things that flow researchers talk about. And
we learn that at the highest levels of corporate Ameri-
ca, flow is taken very seriously. One of the reasons Eric
Schmidt found himself at the head of the pack of can-
didates to become the CEO of Google was that he was
the only one of hundreds of candidates to have attended
Burning Man — a festival associated with the search for
flow. That impressed cofounders Larry Page and Sergey
Brin as much as anything else on all the hundreds of
resumes they reviewed, according to the authors.
There’s an extremely wide range of opinions about
the benefits — or harms — of drinking Red Bull (full
disclosure: This reviewer is a fan, and has written a pro-
file of founder Dietrich Mateschitz). But Kotler and
Wheal remind us of a few factors that differentiate the
energy drink giant from 99.99 percent of its corporate
brethren. In 2013, for example, the company cospon-
sored the Red Bull Hacking Creativity project with the
MIT Media Lab, the largest meta-analysis of creativity
research ever conducted. One of the conclusions was
that the reason we find it so difficult to teach creativity
is that we confuse it for a skill; in reality, it’s more like
a state of mind. The same might be said for Red Bull
— it’s less an energy drink company than a champion
of a carpe diem, YOLO way of living. You know, the
approach most likely to lead you to flow.
The ideas that Kotler and Wheal are homing in
on and illuminating through their Flow Genome Proj-
ect are some of the most important ideas in the history
of exploring not just the self, but life itself. We might
call it different names, but that place where action and
awareness merge is the place we should all be aiming
for. This is the rare management book that really makes
you think. And the questions it raises are not easy ones.
If we really can let go of our ego and change the “wall-
paper” of our minds, ask the authors, what good are the
thoughts we have been telling ourselves? If we are not
our thoughts, who are we?
The DNA of Performance
The Leading Brain: Powerful Science-Based Strategies
for Achieving Peak Performance is a more trad­itional
entry in the neuroscience-and-work realm. Authors
Friederike Fabritius (a neuropsychologist) and Hans
W. Hagemann (a leadership consultant) have produced
a smartly written examination of our current under-
standing of the neurochemicals they refer to as the
“DNA of peak performance”: dopamine, noradrena-
line, and acetylcholine.
Dopamine helps update information in your mem-
ory and affects your ability to focus on a given task. A
so-called novelty transmitter, it has the strongest effects
when the stimulus that generates it is new. Learning is
easiest, as we all know, when it is fun. Noradrenaline,
whose primary purpose is survival, regulates your at-
tention and alertness. Recent findings show, not sur-
prisingly, that we achieve optimal noradrenaline levels
when we are slightly overchallenged.
And acetylcholine ties it all together. Comparing
the “DNA” to photography, the authors suggest that
noradrenaline prompts you to point your camera in the
right direction, dopamine lets you zoom in until the
composition is just right, and acetylcholine sharpens
the focus. If you get only two of those ingredients right,
you’ve got one of the millions of snapshots living in the
phones in our pockets. Get all three right, and you’ve
got a work of art, or optimal performance.
The authors also remind us of the important point
IllustrationbyKarolinSchnoor
33
strategy+businessissue89
bestbooks2017management
that we are not all wired the same way, and one person’s
optimal state of emotional arousal could be another’s
recipe for a nervous breakdown. The key, say the au-
thors, is to know yourself (via serious self-study) well
enough to figure out how to best regulate your emo-
tions and focus your attention on the kinds of tasks you
are well suited to. The way to do that is to train your
brain by teaching its weaker but more sophisticated
conscious regions how to reliably outsmart its stronger
but more unconscious parts.
Who among us has not been poorly served by
a runaway fight-or-flight response in an unexpect-
edly uncomfortable moment with our boss? And
how can we do better grappling with it in the fu-
ture? By eating well, sleeping well, remembering to
breathe, and exercising regularly. Although that isn’t
exactly news, neither is the fact that failure on one
or more of those four fronts is how most of us usual-
ly enter the realm of self-defeating behaviors. Correct
for those, and then start using some of the authors’
tricks such as “cognitive reappraisal” to expand the
space between stimulus and response and do a better
job of operating within it.
That’s the elongated present again, the deep
now. Maybe one day, we can hold meetings there
as well. And why wouldn’t we want to? Accord-
ing to a decade-long McKinsey study, productiv-
ity increases fivefold when top executives are in
flow. Although such a precise statistic kind of
misses the point — MBAs and their measuring sticks
can help us analyze ourselves to death, but MBAs are
not the first people you should call if you want to har-
ness altered states — the fact that it’s being studied at
all is a good thing.
Of course, it will be difficult to truly find ourselves
in flow unless we give up on mass delusions such as
multitasking’s effectiveness and start to make concerted
efforts to reduce, not increase, the digital distractions.
Searching for Insight
Tasha Eurich’s Insight: Why We’re Not as Self-Aware as
We Think, and How Seeing Ourselves Clearly Helps Us
Succeed at Work and in Life is an earnest if simplified
survey of the burgeoning subject of self-awareness. Eu-
rich, an organizational psychologist, researcher, and
entrepreneur, is less inclined to hard science than the
authors of Stealing Fire and The Leading Brain, but In-
sight does indeed offer insight into the difficulties of ex-
ercising mind over matter. Such as: Self-awareness can
be difficult to come by, even for those who write about
it professionally. Eurich recounts the time she gave a
“closing keynote” at a conference and didn’t
feel so good about it but it turned out that the
audience loved her.
Eurich posits a softer understanding of the
impact of mindfulness. She informs us that em-
ployees who lack self-awareness reduce “decision
quality” by an average of 36 percent, and in-
crease conflicts by 30 percent. (These are tough
metrics to quantify.) But Eurich’s tendency to
use her own experience as proof of the quality
of her own ideas shows the dangers of circular
self-examination. Although she was first skeptical of
the benefits of meditation, she tells us, a one-week re-
treat at the Shambala Mountain Center allowed her to
“finally get it.” But then she ceased the practice with-
in days because, as she puts it, “non-meditative tech-
niques just work better for me.”
The benefits of mindfulness and meditation are
well documented by now, but the fact is that, as Eurich
herself demonstrates, a true increase in self-knowledge
is one of those things that you can’t force or buy at
the gift shop during a spiritual retreat. Don’t get me
wrong. I’m sure Shambala is a beautiful place, and I’m
all in on the benefits of mindfulness and meditation.
But you don’t have to trek to remote Colorado to en-
joy them. If you haven’t tried Headspace or the Oprah
Winfrey/Deepak Chopra meditation apps, get them.
They’re both great.
Like anything worthwhile, meditation, mindful-
Train your brain by
teaching its weaker
but more sophisticated
conscious regions how
to reliably outsmart
its stronger but more
unconscious parts.
4
bestbooks2017management
ness, and insight all take commitment and practice.
And the best you can do is prepare yourself — and
your brain — to be ready when you really need it, and
hopefully your neurotransmitters will do their thing
when you need them to. To that end, it cannot hurt to
remind yourself of the things you really want from your
brain, and Eurich is certainly correct in her suggestion
that increased self-awareness should rank high among
them. But her contribution to the canon reads less like
scholarship than like a spiel from someone who’s read
the first two books and is telling you how her own life is
a reflection of all the learnedness within.
This is an annual best business books survey of
works about management science, with the goal of
helping you prioritize your reading. And being mind-
ful of your time, I’d like to propose a small twist. Read
Insight if the concepts of neuroscience and its relation-
ship to management are relatively new to you. Read
Stealing Fire and The Leading Brain to take a deep-
er dive into the topic. If you’re intrigued and seeking
even more knowledge, you should also pick up Your
Brain at Work, s+b contributor David Rock’s ground-
breaking 2009 contribution to the canon. +
Reprint No. 17415
Duff McDonald
duffmcd@me.com
is a columnist at the New York Observer and author of
The Golden Passport: Harvard Business School, the Limits
of Capitalism, and the Moral Failure of the MBA Elite
(HarperCollins, 2017).
strategy+business magazine
is published by certain member firms
of the PwC network.
To subscribe, visit strategy-business.com
or call 1-855-869-4862.
• strategy-business.com
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• linkedin.com/company/strategy-business
• twitter.com/stratandbiz
Articles published in strategy+business do not necessarily represent the views of the member firms of the
PwC network. Reviews and mentions of publications, products, or services do not constitute endorsement
or recommendation for purchase.
© 2017 PwC. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms,
each of which is a separate legal entity. Please see www.pwc.com/structure for further details. Mentions
of Strategy& refer to the global team of practical strategists that is integrated within the PwC network of
firms. For more about Strategy&, see www.strategyand.pwc.com. No reproduction is permitted in whole or
part without written permission of PwC. “strategy+business” is a trademark of PwC.

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Best Business Books 2017: Management

  • 1. strategy+business ISSUE 89 WINTER 2017 REPRINT 17415 BY DUFF MCDONALD BEST BUSINESS BOOKS 2017: MANAGEMENT Mind over Matter
  • 2. 11 strategy+businessissue89 bestbooks2017management by Duff McDonald Mind Over Matter Steven Kotler and Jamie Wheal, Stealing Fire: How Silicon Valley, the Navy SEALs, and Maverick Scientists Are Revolutionizing the Way We Live and Work (HarperCollins, 2017) A TOP SHELF PICK Friederike Fabritius and Hans W. Hagemann, The Leading Brain: Powerful Science-Based Strategies for Achieving Peak Performance (TarcherPerigee, 2017) Tasha Eurich, Insight: Why We’re Not as Self-Aware as We Think, and How Seeing Ourselves Clearly Helps Us Succeed at Work and in Life (Crown Business, 2017) MANAGEMENT E ach year, scores of management books claim significant new scientific findings in the pursuit of an unchanging goal: how to perform better, both individually and in groups. But most of those so-called findings are neither scientific nor new. The majority of manage- ment writers simply offer up freshly tossed word salads in hopes of coining that year’s business buzzword. However, a refreshing wave of insight has flood- ed into the management space in recent years thanks to neuroscience, the rapidly evolving study of how our brains work and how we might use that knowledge to make better decisions, break bad habits, and generally live our best lives. The clear standout in the category in 2017 is Stealing Fire: How Silicon Valley, the Navy SEALs, and Maver- ick Scientists Are Revolutionizing the Way We Live and Work. Authors Steven Kotler (The Rise of Superman; New Harvest, 2014) and Jamie Wheal have gifted us with a thrilling tour through worldwide efforts to better harness flow, which is defined as an optimal state of con- sciousness where we feel our best and perform our best. Most books that focus on using neuroscience in order to work better concentrate on improving our understanding and control of our own brains. But Stealing Fire shows us how to find peak perfor- mance through release rather than effort: We get in the peak performance zone not by finding ourselves but by allowing our sense of self to vanish. The goal is to enter “an elongated present,” which researchers also describe as “the deep now.” This concept has been pop­ularized in various forms: presence, mindfulness, Eckhart Tolle’s “power of now.” Although they go by different names, the majority of altered states, or flow, share four signature characteristics: selflessness, timelessness, effortlessness, and richness (STER), write the authors. (Their Flow Genome Proj- ect is an “interdisciplinary, global organization committed to mapping the genome of flow by 2020 and open sourcing it to everyone.”) It’s clear that the search for and sense of the interconnectedness of all things isn’t just for yoga class; it’s also one of the best ways to make those mental connections that elude the majority of us during the daily grind. Although the authors make the case that we collectively spend US$4 trillion on the “altered states economy” every year trying to achieve STER, we are very much at the dawn of our understanding of it. Indeed, the Navy SEALs, who are legendary for their ability to shut off the self and merge with the team, go so far as to admit that they don’t know how to train people to do so. The most they can do is weed out those who reveal that they cannot enter the correct state. “If we really understood this phenomenon,” says SEAL commander Rich Davis, We get in the peak performance zone not by finding ourselves but by allowing our sense of self to vanish. The goal is to enter “an elongated present.”
  • 3. 2 bestbooks2017management “we could train for it, not screen for it.” But they don’t. Stealing Fire includes a brilliant discussion of the intersection of self-exploration via non-ordinary states and societal control, with clearly written and highly persuasive chapters on why so many people are afraid of the kinds of things that flow researchers talk about. And we learn that at the highest levels of corporate Ameri- ca, flow is taken very seriously. One of the reasons Eric Schmidt found himself at the head of the pack of can- didates to become the CEO of Google was that he was the only one of hundreds of candidates to have attended Burning Man — a festival associated with the search for flow. That impressed cofounders Larry Page and Sergey Brin as much as anything else on all the hundreds of resumes they reviewed, according to the authors. There’s an extremely wide range of opinions about the benefits — or harms — of drinking Red Bull (full disclosure: This reviewer is a fan, and has written a pro- file of founder Dietrich Mateschitz). But Kotler and Wheal remind us of a few factors that differentiate the energy drink giant from 99.99 percent of its corporate brethren. In 2013, for example, the company cospon- sored the Red Bull Hacking Creativity project with the MIT Media Lab, the largest meta-analysis of creativity research ever conducted. One of the conclusions was that the reason we find it so difficult to teach creativity is that we confuse it for a skill; in reality, it’s more like a state of mind. The same might be said for Red Bull — it’s less an energy drink company than a champion of a carpe diem, YOLO way of living. You know, the approach most likely to lead you to flow. The ideas that Kotler and Wheal are homing in on and illuminating through their Flow Genome Proj- ect are some of the most important ideas in the history of exploring not just the self, but life itself. We might call it different names, but that place where action and awareness merge is the place we should all be aiming for. This is the rare management book that really makes you think. And the questions it raises are not easy ones. If we really can let go of our ego and change the “wall- paper” of our minds, ask the authors, what good are the thoughts we have been telling ourselves? If we are not our thoughts, who are we? The DNA of Performance The Leading Brain: Powerful Science-Based Strategies for Achieving Peak Performance is a more trad­itional entry in the neuroscience-and-work realm. Authors Friederike Fabritius (a neuropsychologist) and Hans W. Hagemann (a leadership consultant) have produced a smartly written examination of our current under- standing of the neurochemicals they refer to as the “DNA of peak performance”: dopamine, noradrena- line, and acetylcholine. Dopamine helps update information in your mem- ory and affects your ability to focus on a given task. A so-called novelty transmitter, it has the strongest effects when the stimulus that generates it is new. Learning is easiest, as we all know, when it is fun. Noradrenaline, whose primary purpose is survival, regulates your at- tention and alertness. Recent findings show, not sur- prisingly, that we achieve optimal noradrenaline levels when we are slightly overchallenged. And acetylcholine ties it all together. Comparing the “DNA” to photography, the authors suggest that noradrenaline prompts you to point your camera in the right direction, dopamine lets you zoom in until the composition is just right, and acetylcholine sharpens the focus. If you get only two of those ingredients right, you’ve got one of the millions of snapshots living in the phones in our pockets. Get all three right, and you’ve got a work of art, or optimal performance. The authors also remind us of the important point IllustrationbyKarolinSchnoor
  • 4. 33 strategy+businessissue89 bestbooks2017management that we are not all wired the same way, and one person’s optimal state of emotional arousal could be another’s recipe for a nervous breakdown. The key, say the au- thors, is to know yourself (via serious self-study) well enough to figure out how to best regulate your emo- tions and focus your attention on the kinds of tasks you are well suited to. The way to do that is to train your brain by teaching its weaker but more sophisticated conscious regions how to reliably outsmart its stronger but more unconscious parts. Who among us has not been poorly served by a runaway fight-or-flight response in an unexpect- edly uncomfortable moment with our boss? And how can we do better grappling with it in the fu- ture? By eating well, sleeping well, remembering to breathe, and exercising regularly. Although that isn’t exactly news, neither is the fact that failure on one or more of those four fronts is how most of us usual- ly enter the realm of self-defeating behaviors. Correct for those, and then start using some of the authors’ tricks such as “cognitive reappraisal” to expand the space between stimulus and response and do a better job of operating within it. That’s the elongated present again, the deep now. Maybe one day, we can hold meetings there as well. And why wouldn’t we want to? Accord- ing to a decade-long McKinsey study, productiv- ity increases fivefold when top executives are in flow. Although such a precise statistic kind of misses the point — MBAs and their measuring sticks can help us analyze ourselves to death, but MBAs are not the first people you should call if you want to har- ness altered states — the fact that it’s being studied at all is a good thing. Of course, it will be difficult to truly find ourselves in flow unless we give up on mass delusions such as multitasking’s effectiveness and start to make concerted efforts to reduce, not increase, the digital distractions. Searching for Insight Tasha Eurich’s Insight: Why We’re Not as Self-Aware as We Think, and How Seeing Ourselves Clearly Helps Us Succeed at Work and in Life is an earnest if simplified survey of the burgeoning subject of self-awareness. Eu- rich, an organizational psychologist, researcher, and entrepreneur, is less inclined to hard science than the authors of Stealing Fire and The Leading Brain, but In- sight does indeed offer insight into the difficulties of ex- ercising mind over matter. Such as: Self-awareness can be difficult to come by, even for those who write about it professionally. Eurich recounts the time she gave a “closing keynote” at a conference and didn’t feel so good about it but it turned out that the audience loved her. Eurich posits a softer understanding of the impact of mindfulness. She informs us that em- ployees who lack self-awareness reduce “decision quality” by an average of 36 percent, and in- crease conflicts by 30 percent. (These are tough metrics to quantify.) But Eurich’s tendency to use her own experience as proof of the quality of her own ideas shows the dangers of circular self-examination. Although she was first skeptical of the benefits of meditation, she tells us, a one-week re- treat at the Shambala Mountain Center allowed her to “finally get it.” But then she ceased the practice with- in days because, as she puts it, “non-meditative tech- niques just work better for me.” The benefits of mindfulness and meditation are well documented by now, but the fact is that, as Eurich herself demonstrates, a true increase in self-knowledge is one of those things that you can’t force or buy at the gift shop during a spiritual retreat. Don’t get me wrong. I’m sure Shambala is a beautiful place, and I’m all in on the benefits of mindfulness and meditation. But you don’t have to trek to remote Colorado to en- joy them. If you haven’t tried Headspace or the Oprah Winfrey/Deepak Chopra meditation apps, get them. They’re both great. Like anything worthwhile, meditation, mindful- Train your brain by teaching its weaker but more sophisticated conscious regions how to reliably outsmart its stronger but more unconscious parts.
  • 5. 4 bestbooks2017management ness, and insight all take commitment and practice. And the best you can do is prepare yourself — and your brain — to be ready when you really need it, and hopefully your neurotransmitters will do their thing when you need them to. To that end, it cannot hurt to remind yourself of the things you really want from your brain, and Eurich is certainly correct in her suggestion that increased self-awareness should rank high among them. But her contribution to the canon reads less like scholarship than like a spiel from someone who’s read the first two books and is telling you how her own life is a reflection of all the learnedness within. This is an annual best business books survey of works about management science, with the goal of helping you prioritize your reading. And being mind- ful of your time, I’d like to propose a small twist. Read Insight if the concepts of neuroscience and its relation- ship to management are relatively new to you. Read Stealing Fire and The Leading Brain to take a deep- er dive into the topic. If you’re intrigued and seeking even more knowledge, you should also pick up Your Brain at Work, s+b contributor David Rock’s ground- breaking 2009 contribution to the canon. + Reprint No. 17415 Duff McDonald duffmcd@me.com is a columnist at the New York Observer and author of The Golden Passport: Harvard Business School, the Limits of Capitalism, and the Moral Failure of the MBA Elite (HarperCollins, 2017).
  • 6. strategy+business magazine is published by certain member firms of the PwC network. To subscribe, visit strategy-business.com or call 1-855-869-4862. • strategy-business.com • facebook.com/strategybusiness • linkedin.com/company/strategy-business • twitter.com/stratandbiz Articles published in strategy+business do not necessarily represent the views of the member firms of the PwC network. Reviews and mentions of publications, products, or services do not constitute endorsement or recommendation for purchase. © 2017 PwC. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see www.pwc.com/structure for further details. Mentions of Strategy& refer to the global team of practical strategists that is integrated within the PwC network of firms. For more about Strategy&, see www.strategyand.pwc.com. No reproduction is permitted in whole or part without written permission of PwC. “strategy+business” is a trademark of PwC.