Duff McDonald writes that 2017's best business books on management all draw their inspiration from neuroscience. It turns out that we are gaining new insight into how to use our knowledge of how the brain works to make better decisions and work more effectively. The best of the crop, Stealing Fire, by Steven Kotler and Jamie Wheal, is a thrilling tour through the ways organizations as diverse as Red Bull and the Navy SEALs are harnessing the concept of flow. In The Leading Brain, Friederike Fabritius and Hans W. Hagemann analyze what they call "the DNA of peak performance." And Tasha Eurich's Insight offers a less scientific introduction for people just starting on their journey to mindfulness.
In a world of omnipresent screens, digital interfaces and technology devices, it's good to get back to simple pleasures as reading a book under the umbrella, lulled by the sea breeze of the beach. Did
you know that reading can help you overcome stress? More, reading makes you sleep better, increases your empathy, expands your vocabulary, improves memory, concentration, writing skills and imagination. Well, according to the journal Science, reading also fills your head with new bits of information, that you never know when it might come in handy, and keeps your brain sharp, preventing Alzheimer's disease among others.
Designed to help nonprofit and foundation leaders design bold new strategies. Based on 12 thought-inspiring questions to get to a Simple Unifying Idea.
Purpose-driven organizations management. Ideas for a better worldMaría Rubio
This open access book offers novel solutions to ensure employees support a wider organizational meaning whilst guaranteeing that the company benefits from the employee’s individual sense of purpose. Advocating a shift from previous models and theories, this book contributes to debate and offers insight for both scholars and practitioners. The chapters bring together academic rigour and practical models to help readers distinguish between the fads and influential strategies.
Exploring the development of purpose at each level of business, from strategy and leadership to communication, this book avoids theoretical jargon and provides new approaches to building sustainable purpose-driven organizations.
https://link.springer.com/content/pdf/10.1007%2F978-3-030-17674-7.pdf
To Harvard University social psychology professor Ellen Langer, most people are much more capable than they think they are. The way they think holds back their capabilities. But when a context forces people out of their ingrained, self-imposed limits (“I am old”), it makes them mindful. They have to approach the world freshly, with a beginner’s mind, in a way that has an enormous positive effect. Langer, who is 67 and the first woman to gain tenure in Harvard’s psychology department, has conducted dozens of studies of changed context—involving such diverse situations as aging, recovery from disease, individual creativity, organizational innovation, the management of disabilities, and addiction. And they all share a theme: Cultivated mindfulness can change your life.
In a world of omnipresent screens, digital interfaces and technology devices, it's good to get back to simple pleasures as reading a book under the umbrella, lulled by the sea breeze of the beach. Did
you know that reading can help you overcome stress? More, reading makes you sleep better, increases your empathy, expands your vocabulary, improves memory, concentration, writing skills and imagination. Well, according to the journal Science, reading also fills your head with new bits of information, that you never know when it might come in handy, and keeps your brain sharp, preventing Alzheimer's disease among others.
Designed to help nonprofit and foundation leaders design bold new strategies. Based on 12 thought-inspiring questions to get to a Simple Unifying Idea.
Purpose-driven organizations management. Ideas for a better worldMaría Rubio
This open access book offers novel solutions to ensure employees support a wider organizational meaning whilst guaranteeing that the company benefits from the employee’s individual sense of purpose. Advocating a shift from previous models and theories, this book contributes to debate and offers insight for both scholars and practitioners. The chapters bring together academic rigour and practical models to help readers distinguish between the fads and influential strategies.
Exploring the development of purpose at each level of business, from strategy and leadership to communication, this book avoids theoretical jargon and provides new approaches to building sustainable purpose-driven organizations.
https://link.springer.com/content/pdf/10.1007%2F978-3-030-17674-7.pdf
To Harvard University social psychology professor Ellen Langer, most people are much more capable than they think they are. The way they think holds back their capabilities. But when a context forces people out of their ingrained, self-imposed limits (“I am old”), it makes them mindful. They have to approach the world freshly, with a beginner’s mind, in a way that has an enormous positive effect. Langer, who is 67 and the first woman to gain tenure in Harvard’s psychology department, has conducted dozens of studies of changed context—involving such diverse situations as aging, recovery from disease, individual creativity, organizational innovation, the management of disabilities, and addiction. And they all share a theme: Cultivated mindfulness can change your life.
Neuroentrepreneurship symposium 2015 Academy of ManagementNorris Krueger
Joint research symposium applying insights from neuroscience to understanding entrepreneurship. Builds on the 2014 symposium which was SRO. This is a great crew so feel free to contact any of them
Managing Creative Projects and Teams Fall 2015 Assignmen.docxMARRY7
Managing Creative Projects and Teams: Fall 2015
Assignment: The End of the Great Man
This assignment is among the individual assignments that will in total comprise 25% of
your semester grade.
DUE DATE: Tuesday, September 8th by NOON
“None of us is as smart as all of us.” Warren Bennis, Patricia Ward Beiderman
This class will explore the meanings of leadership, groups, teams and how to make things
happen and how to make them work well. But first we start here.
This reading sets the tone for our exploration into what leadership and what it means to you and
how that has an impact on your opportunities in the vast marketplace.
• Read the enclosed article and write a 3 page (minimum) commentary on the points that
Bennis and Beiderman are making:
• Compare how this concept of leadership relates to your personal expectations as to what a
leader can or should be.
• Compare and contrast the author’s point of view with another theory or your own beliefs.
• Describe a personal experience where you personally witnessed an example of strong
leadership (or weak leadership) explain its impact on your thinking. And/or use a personal
example of your leadership experiences and explain its impact on your thinking.
Please submit your response (3 pages minimum) as a .pdf document into the drop box
attached to this assignment.
Name the submission:
PSDS2115_ GreatMan_lastnameFirstinitial_F15
For example-PSDS_GreatMan_glickj_F15
Assessment: I encourage you to score your own work using this simple rubric and share your
expectations with me at the bottom of your submission.
The purpose of this assignment is to demonstrate your ability to read, assess, identify, analyze
and communicate. The process requires careful thought, reflection and articulation, essential
qualities for success. You will be assessed as follows:
1. Details: The submission reflects the specified tasks 70% of the assignment grade.
⇒ Thoroughly answers all of the questions-50% (up to 50 points)
⇒ Spelling formatting and structure are adequate. 10% (up to 10 points)
⇒ Named and submitted properly. 10% (up to 10 points)
⇒
2. Insight and Creativity (higher order thinking) 30% of the assignment grade
⇒ Demonstrated insight into the topic through analysis and reflection. 15% (up to 15
points)
⇒ Analysis of the subject showed creativity and attention to detail. 15% (up to 15
points)
CHAPTER ONE
Organizing Genius: The Secrets of Creative Collaboration
By WARREN BENNIS AND PATRICIA WARD BIEDERMAN
Addison-Wesley Publishing Company, Inc.
INTRODUCTION
This book was born forty years ago, in a conversation with Margaret Mead. Mead was already
world renowned, as famous for her social activism as for her cultural anthropology. I was a
newly minted assistant professor of economics at the Massachusetts Institute of Technology. One
snowy night in Cambridge, I went to hear Mead lecture at Harvard. Afterward, I introduce ...
I need to make a confession at the outset here.A little over 20 years ago,I did something that I regret,something that I'm not particularly proud of.Something that,in many ways,I wish no one would ever know,but here I feel kind of obliged to reveal.
In the late 1980s,in a moment of youthful indiscretion,I went to law school.
≫ Single Mothers Free Essay Sample on Samploon.com. My Mother Essay | Essay on My Mother for Students and Children in .... 004 Essay Example Single Parent Struggle Argumentative The Real Effects .... Essay on My Mother [My Mother Easy in English] - Myriadstory. college essay mother | Love essay, Hero essay, My mother essay. My mother essay 1000 words. Essay of mom. Single mother essay - City Centre Hotel Phnom Penh. How to Write My Mother Essay: Example Included!. 018 Single Parenting In India Essay Example O Mom ~ Thatsnotus. Write My Mother Essay : My Mother: My Role Model and Best Friend. Essay Motherhood. 020 Essay Example Admire My Mom ~ Thatsnotus.
As part of the IPA Excellence Diploma, I wrote a fairly lengthy piece entitled:
"I believe that the future of brands requires heresy: It's time for a new system of leading beliefs".
Even the title is lengthy.
So I've turned it into a presentation and chunked it up into three parts. This is the first, which establishes what I think the problem with the modern marketing industry is, and why we need heretical behaviour to solve it.
Understanding emotions is not simple, but once you grasp the basics, you can actually determine what to do with them and identify opportunities to connect with your audience in meaningful ways.
Did you know that most innovators developed their concepts in their 20s? There’s a reason for that. They were able to successfully access their greatest app – a different part of their mind – on demand.
Our colleague, Bill Donius, was recently chosen to highlight a proven facilitation process to break through established habits and routines at a TED Talk.
This approach, based on a Nobel prize winning discovery, has now been applied to business. Using such will ensure you get truly different points of view, even among large groups, through your most powerful app – your mind. This is the essence of “thinking outside the box.”
You can use our techniques, based on 50 years of scientific research, to organize your teams to address key business challenges, including strategic planning, marketing and brand strategy and customer experience management.
Neuroentrepreneurship symposium 2015 Academy of ManagementNorris Krueger
Joint research symposium applying insights from neuroscience to understanding entrepreneurship. Builds on the 2014 symposium which was SRO. This is a great crew so feel free to contact any of them
Managing Creative Projects and Teams Fall 2015 Assignmen.docxMARRY7
Managing Creative Projects and Teams: Fall 2015
Assignment: The End of the Great Man
This assignment is among the individual assignments that will in total comprise 25% of
your semester grade.
DUE DATE: Tuesday, September 8th by NOON
“None of us is as smart as all of us.” Warren Bennis, Patricia Ward Beiderman
This class will explore the meanings of leadership, groups, teams and how to make things
happen and how to make them work well. But first we start here.
This reading sets the tone for our exploration into what leadership and what it means to you and
how that has an impact on your opportunities in the vast marketplace.
• Read the enclosed article and write a 3 page (minimum) commentary on the points that
Bennis and Beiderman are making:
• Compare how this concept of leadership relates to your personal expectations as to what a
leader can or should be.
• Compare and contrast the author’s point of view with another theory or your own beliefs.
• Describe a personal experience where you personally witnessed an example of strong
leadership (or weak leadership) explain its impact on your thinking. And/or use a personal
example of your leadership experiences and explain its impact on your thinking.
Please submit your response (3 pages minimum) as a .pdf document into the drop box
attached to this assignment.
Name the submission:
PSDS2115_ GreatMan_lastnameFirstinitial_F15
For example-PSDS_GreatMan_glickj_F15
Assessment: I encourage you to score your own work using this simple rubric and share your
expectations with me at the bottom of your submission.
The purpose of this assignment is to demonstrate your ability to read, assess, identify, analyze
and communicate. The process requires careful thought, reflection and articulation, essential
qualities for success. You will be assessed as follows:
1. Details: The submission reflects the specified tasks 70% of the assignment grade.
⇒ Thoroughly answers all of the questions-50% (up to 50 points)
⇒ Spelling formatting and structure are adequate. 10% (up to 10 points)
⇒ Named and submitted properly. 10% (up to 10 points)
⇒
2. Insight and Creativity (higher order thinking) 30% of the assignment grade
⇒ Demonstrated insight into the topic through analysis and reflection. 15% (up to 15
points)
⇒ Analysis of the subject showed creativity and attention to detail. 15% (up to 15
points)
CHAPTER ONE
Organizing Genius: The Secrets of Creative Collaboration
By WARREN BENNIS AND PATRICIA WARD BIEDERMAN
Addison-Wesley Publishing Company, Inc.
INTRODUCTION
This book was born forty years ago, in a conversation with Margaret Mead. Mead was already
world renowned, as famous for her social activism as for her cultural anthropology. I was a
newly minted assistant professor of economics at the Massachusetts Institute of Technology. One
snowy night in Cambridge, I went to hear Mead lecture at Harvard. Afterward, I introduce ...
I need to make a confession at the outset here.A little over 20 years ago,I did something that I regret,something that I'm not particularly proud of.Something that,in many ways,I wish no one would ever know,but here I feel kind of obliged to reveal.
In the late 1980s,in a moment of youthful indiscretion,I went to law school.
≫ Single Mothers Free Essay Sample on Samploon.com. My Mother Essay | Essay on My Mother for Students and Children in .... 004 Essay Example Single Parent Struggle Argumentative The Real Effects .... Essay on My Mother [My Mother Easy in English] - Myriadstory. college essay mother | Love essay, Hero essay, My mother essay. My mother essay 1000 words. Essay of mom. Single mother essay - City Centre Hotel Phnom Penh. How to Write My Mother Essay: Example Included!. 018 Single Parenting In India Essay Example O Mom ~ Thatsnotus. Write My Mother Essay : My Mother: My Role Model and Best Friend. Essay Motherhood. 020 Essay Example Admire My Mom ~ Thatsnotus.
As part of the IPA Excellence Diploma, I wrote a fairly lengthy piece entitled:
"I believe that the future of brands requires heresy: It's time for a new system of leading beliefs".
Even the title is lengthy.
So I've turned it into a presentation and chunked it up into three parts. This is the first, which establishes what I think the problem with the modern marketing industry is, and why we need heretical behaviour to solve it.
Understanding emotions is not simple, but once you grasp the basics, you can actually determine what to do with them and identify opportunities to connect with your audience in meaningful ways.
Did you know that most innovators developed their concepts in their 20s? There’s a reason for that. They were able to successfully access their greatest app – a different part of their mind – on demand.
Our colleague, Bill Donius, was recently chosen to highlight a proven facilitation process to break through established habits and routines at a TED Talk.
This approach, based on a Nobel prize winning discovery, has now been applied to business. Using such will ensure you get truly different points of view, even among large groups, through your most powerful app – your mind. This is the essence of “thinking outside the box.”
You can use our techniques, based on 50 years of scientific research, to organize your teams to address key business challenges, including strategic planning, marketing and brand strategy and customer experience management.
Similar to Best Business Books 2017: Management (20)
An Conghui, president of Zhejiang Geely Holding Group and CEO of Geely Auto Group, explains the future of flying cars and the value of an international brand.
For Greg Lehmkuhl, president and CEO of Lineage Logistics, temperature-controlled supply chains for perishables are one of the world’s next great platforms.
As more and more companies in a range of industries adopt machine learning and more advanced AI algorithms, the ability to provide understandable explanations for different stakeholders becomes critical. If people don’t know why an AI system made a decision, they may not trust the outcome.
Specific ServPoints should be tailored for restaurants in all food service segments. Your ServPoints should be the centerpiece of brand delivery training (guest service) and align with your brand position and marketing initiatives, especially in high-labor-cost conditions.
408-784-7371
Foodservice Consulting + Design
Comparing Stability and Sustainability in Agile SystemsRob Healy
Copy of the presentation given at XP2024 based on a research paper.
In this paper we explain wat overwork is and the physical and mental health risks associated with it.
We then explore how overwork relates to system stability and inventory.
Finally there is a call to action for Team Leads / Scrum Masters / Managers to measure and monitor excess work for individual teams.
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Public Speaking Tips to Help You Be A Strong Leader.pdfPinta Partners
In the realm of effective leadership, a multitude of skills come into play, but one stands out as both crucial and challenging: public speaking.
Public speaking transcends mere eloquence; it serves as the medium through which leaders articulate their vision, inspire action, and foster engagement. For leaders, refining public speaking skills is essential, elevating their ability to influence, persuade, and lead with resolute conviction. Here are some key tips to consider: https://joellandau.com/the-public-speaking-tips-to-help-you-be-a-stronger-leader/
2. 11
strategy+businessissue89
bestbooks2017management
by Duff McDonald
Mind Over
Matter
Steven Kotler and Jamie Wheal,
Stealing Fire: How Silicon Valley, the
Navy SEALs, and Maverick Scientists
Are Revolutionizing the Way We Live
and Work (HarperCollins, 2017)
A TOP SHELF PICK
Friederike Fabritius and Hans
W. Hagemann, The Leading Brain:
Powerful Science-Based Strategies
for Achieving Peak Performance
(TarcherPerigee, 2017)
Tasha Eurich, Insight: Why We’re
Not as Self-Aware as We Think, and
How Seeing Ourselves Clearly Helps
Us Succeed at Work and in Life
(Crown Business, 2017)
MANAGEMENT
E
ach year, scores of management books
claim significant new scientific findings in
the pursuit of an unchanging goal: how to
perform better, both individually and in
groups. But most of those so-called findings
are neither scientific nor new. The majority of manage-
ment writers simply offer up freshly tossed word salads
in hopes of coining that year’s business buzzword.
However, a refreshing wave of insight has flood-
ed into the management space in recent years thanks
to neuroscience, the rapidly evolving study of how our
brains work and how we might use that knowledge to
make better decisions, break bad habits, and generally
live our best lives.
The clear standout in the category in 2017 is Stealing
Fire: How Silicon Valley, the Navy SEALs, and Maver-
ick Scientists Are Revolutionizing the Way We Live and
Work. Authors Steven Kotler (The Rise of Superman;
New Harvest, 2014) and Jamie Wheal have gifted us
with a thrilling tour through worldwide efforts to better
harness flow, which is defined as an optimal state of con-
sciousness where we feel our best and perform our best.
Most books that focus on using neuroscience
in order to work better concentrate on improving
our understanding and control of our own brains.
But Stealing Fire shows us how to find peak perfor-
mance through release rather than effort: We get in
the peak performance zone not by finding ourselves
but by allowing our sense of self to vanish. The goal
is to enter “an elongated present,” which researchers
also describe as “the deep now.” This concept has been
popularized in various forms: presence, mindfulness,
Eckhart Tolle’s “power of now.” Although they go by
different names, the majority of altered states, or flow,
share four signature characteristics: selflessness,
timelessness, effortlessness, and richness (STER),
write the authors. (Their Flow Genome Proj-
ect is an “interdisciplinary, global organization
committed to mapping the genome of flow by
2020 and open sourcing it to everyone.”)
It’s clear that the search for and sense of
the interconnectedness of all things isn’t just
for yoga class; it’s also one of the best ways to
make those mental connections that elude the
majority of us during the daily grind. Although
the authors make the case that we collectively spend
US$4 trillion on the “altered states economy” every
year trying to achieve STER, we are very much at the
dawn of our understanding of it. Indeed, the Navy
SEALs, who are legendary for their ability to shut off
the self and merge with the team, go so far as to admit
that they don’t know how to train people to do so. The
most they can do is weed out those who reveal that they
cannot enter the correct state. “If we really understood
this phenomenon,” says SEAL commander Rich Davis,
We get in the peak
performance zone not
by finding ourselves
but by allowing our
sense of self to vanish.
The goal is to enter
“an elongated present.”
3. 2
bestbooks2017management
“we could train for it, not screen for it.” But they don’t.
Stealing Fire includes a brilliant discussion of the
intersection of self-exploration via non-ordinary states
and societal control, with clearly written and highly
persuasive chapters on why so many people are afraid of
the kinds of things that flow researchers talk about. And
we learn that at the highest levels of corporate Ameri-
ca, flow is taken very seriously. One of the reasons Eric
Schmidt found himself at the head of the pack of can-
didates to become the CEO of Google was that he was
the only one of hundreds of candidates to have attended
Burning Man — a festival associated with the search for
flow. That impressed cofounders Larry Page and Sergey
Brin as much as anything else on all the hundreds of
resumes they reviewed, according to the authors.
There’s an extremely wide range of opinions about
the benefits — or harms — of drinking Red Bull (full
disclosure: This reviewer is a fan, and has written a pro-
file of founder Dietrich Mateschitz). But Kotler and
Wheal remind us of a few factors that differentiate the
energy drink giant from 99.99 percent of its corporate
brethren. In 2013, for example, the company cospon-
sored the Red Bull Hacking Creativity project with the
MIT Media Lab, the largest meta-analysis of creativity
research ever conducted. One of the conclusions was
that the reason we find it so difficult to teach creativity
is that we confuse it for a skill; in reality, it’s more like
a state of mind. The same might be said for Red Bull
— it’s less an energy drink company than a champion
of a carpe diem, YOLO way of living. You know, the
approach most likely to lead you to flow.
The ideas that Kotler and Wheal are homing in
on and illuminating through their Flow Genome Proj-
ect are some of the most important ideas in the history
of exploring not just the self, but life itself. We might
call it different names, but that place where action and
awareness merge is the place we should all be aiming
for. This is the rare management book that really makes
you think. And the questions it raises are not easy ones.
If we really can let go of our ego and change the “wall-
paper” of our minds, ask the authors, what good are the
thoughts we have been telling ourselves? If we are not
our thoughts, who are we?
The DNA of Performance
The Leading Brain: Powerful Science-Based Strategies
for Achieving Peak Performance is a more traditional
entry in the neuroscience-and-work realm. Authors
Friederike Fabritius (a neuropsychologist) and Hans
W. Hagemann (a leadership consultant) have produced
a smartly written examination of our current under-
standing of the neurochemicals they refer to as the
“DNA of peak performance”: dopamine, noradrena-
line, and acetylcholine.
Dopamine helps update information in your mem-
ory and affects your ability to focus on a given task. A
so-called novelty transmitter, it has the strongest effects
when the stimulus that generates it is new. Learning is
easiest, as we all know, when it is fun. Noradrenaline,
whose primary purpose is survival, regulates your at-
tention and alertness. Recent findings show, not sur-
prisingly, that we achieve optimal noradrenaline levels
when we are slightly overchallenged.
And acetylcholine ties it all together. Comparing
the “DNA” to photography, the authors suggest that
noradrenaline prompts you to point your camera in the
right direction, dopamine lets you zoom in until the
composition is just right, and acetylcholine sharpens
the focus. If you get only two of those ingredients right,
you’ve got one of the millions of snapshots living in the
phones in our pockets. Get all three right, and you’ve
got a work of art, or optimal performance.
The authors also remind us of the important point
IllustrationbyKarolinSchnoor
4. 33
strategy+businessissue89
bestbooks2017management
that we are not all wired the same way, and one person’s
optimal state of emotional arousal could be another’s
recipe for a nervous breakdown. The key, say the au-
thors, is to know yourself (via serious self-study) well
enough to figure out how to best regulate your emo-
tions and focus your attention on the kinds of tasks you
are well suited to. The way to do that is to train your
brain by teaching its weaker but more sophisticated
conscious regions how to reliably outsmart its stronger
but more unconscious parts.
Who among us has not been poorly served by
a runaway fight-or-flight response in an unexpect-
edly uncomfortable moment with our boss? And
how can we do better grappling with it in the fu-
ture? By eating well, sleeping well, remembering to
breathe, and exercising regularly. Although that isn’t
exactly news, neither is the fact that failure on one
or more of those four fronts is how most of us usual-
ly enter the realm of self-defeating behaviors. Correct
for those, and then start using some of the authors’
tricks such as “cognitive reappraisal” to expand the
space between stimulus and response and do a better
job of operating within it.
That’s the elongated present again, the deep
now. Maybe one day, we can hold meetings there
as well. And why wouldn’t we want to? Accord-
ing to a decade-long McKinsey study, productiv-
ity increases fivefold when top executives are in
flow. Although such a precise statistic kind of
misses the point — MBAs and their measuring sticks
can help us analyze ourselves to death, but MBAs are
not the first people you should call if you want to har-
ness altered states — the fact that it’s being studied at
all is a good thing.
Of course, it will be difficult to truly find ourselves
in flow unless we give up on mass delusions such as
multitasking’s effectiveness and start to make concerted
efforts to reduce, not increase, the digital distractions.
Searching for Insight
Tasha Eurich’s Insight: Why We’re Not as Self-Aware as
We Think, and How Seeing Ourselves Clearly Helps Us
Succeed at Work and in Life is an earnest if simplified
survey of the burgeoning subject of self-awareness. Eu-
rich, an organizational psychologist, researcher, and
entrepreneur, is less inclined to hard science than the
authors of Stealing Fire and The Leading Brain, but In-
sight does indeed offer insight into the difficulties of ex-
ercising mind over matter. Such as: Self-awareness can
be difficult to come by, even for those who write about
it professionally. Eurich recounts the time she gave a
“closing keynote” at a conference and didn’t
feel so good about it but it turned out that the
audience loved her.
Eurich posits a softer understanding of the
impact of mindfulness. She informs us that em-
ployees who lack self-awareness reduce “decision
quality” by an average of 36 percent, and in-
crease conflicts by 30 percent. (These are tough
metrics to quantify.) But Eurich’s tendency to
use her own experience as proof of the quality
of her own ideas shows the dangers of circular
self-examination. Although she was first skeptical of
the benefits of meditation, she tells us, a one-week re-
treat at the Shambala Mountain Center allowed her to
“finally get it.” But then she ceased the practice with-
in days because, as she puts it, “non-meditative tech-
niques just work better for me.”
The benefits of mindfulness and meditation are
well documented by now, but the fact is that, as Eurich
herself demonstrates, a true increase in self-knowledge
is one of those things that you can’t force or buy at
the gift shop during a spiritual retreat. Don’t get me
wrong. I’m sure Shambala is a beautiful place, and I’m
all in on the benefits of mindfulness and meditation.
But you don’t have to trek to remote Colorado to en-
joy them. If you haven’t tried Headspace or the Oprah
Winfrey/Deepak Chopra meditation apps, get them.
They’re both great.
Like anything worthwhile, meditation, mindful-
Train your brain by
teaching its weaker
but more sophisticated
conscious regions how
to reliably outsmart
its stronger but more
unconscious parts.
5. 4
bestbooks2017management
ness, and insight all take commitment and practice.
And the best you can do is prepare yourself — and
your brain — to be ready when you really need it, and
hopefully your neurotransmitters will do their thing
when you need them to. To that end, it cannot hurt to
remind yourself of the things you really want from your
brain, and Eurich is certainly correct in her suggestion
that increased self-awareness should rank high among
them. But her contribution to the canon reads less like
scholarship than like a spiel from someone who’s read
the first two books and is telling you how her own life is
a reflection of all the learnedness within.
This is an annual best business books survey of
works about management science, with the goal of
helping you prioritize your reading. And being mind-
ful of your time, I’d like to propose a small twist. Read
Insight if the concepts of neuroscience and its relation-
ship to management are relatively new to you. Read
Stealing Fire and The Leading Brain to take a deep-
er dive into the topic. If you’re intrigued and seeking
even more knowledge, you should also pick up Your
Brain at Work, s+b contributor David Rock’s ground-
breaking 2009 contribution to the canon. +
Reprint No. 17415
Duff McDonald
duffmcd@me.com
is a columnist at the New York Observer and author of
The Golden Passport: Harvard Business School, the Limits
of Capitalism, and the Moral Failure of the MBA Elite
(HarperCollins, 2017).