1. 12 Timberwood Drive, #306. ● Goffstown, NH 03045 ● 603-623-3077 ●
benjaminnelson99@aol.com
Benjamin Nelson
Skills Summary
 PC Proficiency – Word, Excel, PowerPoint,
Outlook, Business Applications, Data Entry
 Library Management
 Focus on Quality and Productivity
 Data Analysis/Data Entry  Detail Oriented
 Effective Presentations  Written and Verbal Communications
 Time Management  Mail Room Operations
Education
Mitchell College, New London, CT 2011
Bachelor of Arts – Environmental Sciences
University of Maine at Augusta 2016
Certificate - Information and Library Services
Accomplishments
 Completed an 18 Week Intensive Office Administration Program
 Sales Support Team Member of the Quarter Award
 Designed and published University Online Environmental Newsletter
 Awarded Outstanding Docent in Training
Professional Experience
10/2012 – Present US Dept. HUD-Norris Cotton Federal Building Manchester, NH
General Clerk
 Manage all mailroom activity for HUD Office
 Process and route incoming mail and prepare outgoing mail
 Operate various office machines, such as photocopiers, scanners, facsimile machines, and
personal computers
 Answer telephones, direct calls, and take messages
 Maintain and update filing, inventory and database systems, manually or using a computer
 Compile and file records of office activities, business transactions, and other activities
 Proofread data and other information verifying accuracy for data entry
2/2012 – 6/2012 Anthem Blue Cross Blue Shield Manchester, NH
Sales Support Intern
 Compiled, updated and purged customer files for electronic library
 Increased Sales Support team’s productivity while assisting with ongoing projects
 Performed clerical activities, such as filing, typing, photocopying and preparing material
 Completed Introductory Sales Broker training
1/2011– 5/2011 Mystic Aquarium Mystic, CT
Docent in Training
 Describe tour points of interest to group members, and respond to questions

2.  Demonstrated extensive knowledge about all the exhibits
 Provide directions and other pertinent information to visitors
 Distribute brochures, show audiovisual presentations, and explain establishment processes and
operations at tour sites.
 Facilitated various topics, including site history, environmental conditions, and clients' skills and
abilities to plan appropriate expeditions, instruction, and commentary.
Other Professional Experience
mPhase Technologies – Norwalk, CT: Assembly Staff for electronics parts reclamation
Kellogg Environmental Center – Derby, CT: Volunteer for statewide bird nesting data collection