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By Lachlan Page and Jack Ruane




                                 1
CONTEXT FOR NEW TEACHERS
Before…
• Half a book (Market Leader) for one semester.
• Book was used as a syllabus.
• Assessment was up to the individual teacher.

Problems caused…
• Students were not fully stretched academically.
• Market Leader Book
   Lots of the material not relavent.
   Disliked by teachers and students.
   Grammar and vocabulary topics are taught badly (in the
    book).
• Students entering content modules with low levels.
• Comparison to other universities in Bogota.
• Often not a homogenous levels in classes (language &       2
  content).
SOLUTIONS
Syllabus
• Market Leader Book + Supplementary Material =
  One Semester.

• Material deemed unessecary was left out.

• Supplementary material added.


Testing
• Standardised testing (same test for all students).

• Standardised marking e.g. Criteria for grading is defined.
                                                               3
NEW SYLLABUS – HOW TO USE IT
• Each class has lesson objectives and certain skills
  objectives.

• Contains dates for assessments .
  • IMPORTANT for teachers when swapping exams,
    coursework, etc. For grading.

 • Be aware some of the material from Market Leader
   Books is in the tests.




                                                        4
WHAT IS BEC?
• Cambridge ESOL accredited exam in Business
  English.


• Teachers last year received training from the British
  Council on how to prepare students to take the
  BEC Exam.


• Idea is that in the future students will take the BEC
  Exam at a B1 or B2 level on completing their
  degree.



                                                          5
BEC INTEGRATION INTO EAN SYLLABUS & TESTS

   • The exams, coursework and assessment tasks are
     modelled on BEC Exams.
   • Syllabus contains 4 BEC Preparation Classes (One
     for each skill)


   This means…
   • Students will have class preparation + practice in
     exams with BEC style tests.




                                                          6
EAN – SPEAKING TESTS INTRODUCTION
 Part 1 – Interview/Easy                              Timing: 3 Minutes
   Questions
 • Assess the candidates’ ability to respond to questions and expand on
   responses.
 • Puts the student at ease.
                                                Timing: 1.5 minutes (long turn) for
                                                each student + 1 minute
 Part 2 - Long Turn/Mini                        preparation time
 Presentation
 • Tests the students’ ability to sustain a ‘long turn’ or ‘mini presentation’.

 • Student gets a small amount of time to prepare.

 Part 3 – Collaborative Task                        Timing: 5 minutes


 • Tests the students’ ability to communicate with another person.

 • Tests ability to initiate, negotiate and respond in an appropriate way.

                                                                                  7
SPEAKING TEST - ASSESSMENT CRITERIA

 What aspects of speaking are we
 assessing? C P r elim ina r y Spea kin g
   An swer Key for BE

   Understanding the Assessment Criteria Answers

   A.     B.      C.    D.       E.    F.    G.       H.     I.    J.       K.   L.

   6.     10.     5.    3.       11.   2.    7.       12.    1.    9.       4.   8.


   Now match these factors with the four main areas of assessment for the BEC
   Preliminary Speaking test:

   Grammar and         Discourse            Pronunciation         Interactive
   Vocabulary          Management                                 Communication
   C, D, K             G, B, L              A, F, I               E, H, J




                                                                                      8
EAN MARKING SCHEME - SPEAKING
Grammar and Vocabulary    Discourse Management
• Range                   • Coherence
• Accuracy                • Extent
• Appropriacy             • Relevance

2 marks                   2 marks

Pronunciation            Interactive Communication
• Stress and rhythm      • Initiating and responding
• Intonation             • Hesitation
• Individual Sounds      • Turn Taking

2 marks                  2 marks           Overall
                                           • Teacher’s overall impression
                                           • Confident and fluent?
                                           • Well prepared?
 Total Marks =10          Marks            2 marks


                                                                        9
EAN - SPEAKING ASSESSMENT PRACTICE
 Part 1: Interview


http://www.youtube.com/watch?v=UyOuSA4mmEQ&feature=relmfu



 EXAMINERS COMMENTS:
 Paulo – Wrong use of connecter e.g. for then (so that), Wrong use of
 make/do ‘make business’

 Laura – pronunciation of fashion (impeding) and economy (slightly
 impeding), didn’t answer the second question (What do you like about
 your studies?), Wrong conditional e.g. If will not come so many tourists.




                                                                             10
EAN - SPEAKING ASSESSMENT PRACTICE

Part 2: Long Turn

 EXAMINERS COMMENTS:
 Paolo – Pretty good!

 Laura – No final ‘s’ on 3rd person singular e.g. it connect, Incorrect
 use of connecter e.g. further (furthermore), Wrong use of have in
 negative 3rd person singular e.g. it don’t has to be.




                                                                          11
EAN - SPEAKING ASSESSMENT PRACTICE
 Part 3: Collaborative Task


 EXAMINERS COMMENTS:
 Paolo – Paraphrasing when lack of vocabulary (Good), ‘Put in service
 customer relations’ unclear what is meant to a ‘non-language teaching
 specialised’, Wrong use of an adjective/adverb ‘Environmental
 correctly’ (however meaning is still clear)

 Laura – Clarifying (Good interaction), Employers (instead of
 employees)

        Overall Scores:            Paolo – 10 (9)    Laura – 9




                                                                         12
BEC PRELIMINARY WRITING EXAM
Part 1: 1/3 of writing section grade

 Task type and focus
An internal company communication; this means a piece of
communication with a colleague or colleagues within the
company on a business-related matter; the delivery medium
may be a note, message, memo or email.
The range of functions in the task include re-arranging
appointments, asking for permission, and giving instructions.

Part2: 2/3 of writing section grade

Task type and focus
A piece of business correspondence; this means
correspondence with somebody outside the company (e.g. a
customer or supplier) on a business-related matter; the
delivery medium may be letter, fax or email.
The range of functions in the task include apologising and
offering compensation, making or altering reservations,
dealing with requests, and giving information about a
                                                                13
product.
BEC PRELIMINARY WRITING EXAM
Expected word length
Candidates are asked to write 30–40 words for Part 1 and
60–80 words for Part 2. Significantly fewer words are likely to
mean that the task has not been completed, whereas overlong
pieces of writing may involve irrelevance or have a
negative effect on the target reader. If this is the case, overlength
or under-length answers will be penalised.

Irrelevance
The examiners’ first priority is to give credit for the
candidates’ efforts at communication, but candidates are
penalised for content irrelevant to the task set, as in the real
world this would have a negative impact on the target reader
and would impair communication

Spelling and punctuation
These are important aspects of accuracy and are always taken
into account. American spelling is equally valid, but there
should be consistency.                                                  14
EAN WRITING EXAMPLE
Script A
I must go attend an engineering exhibition in
Frankfurt from 15 March to 18 March. Can you tell Mr
Meier to ask him confirmation for the fly on Monday
and finish to made the travel documents for departure
in April?
Yours sincerely

EXAMINER COMMENTS
Band 3
The third content point (what work the assistant should do
while the writer is away) is not achieved as the second
sentence is confused and the role of Mr Meier is not clear




                                                             15
EAN WRITING EXAMPLE
Script B
I am going to attend an engineering exhibition in
Frankfurt, and the ticket’s date is 20th March, I will
be away for one week, during this week I would like
you to arrange the training meeting which we have
decided and make an appointment with selling
manager. I would like to see him 27th morning 10:30.

EXAMINER COMMENTS
Band 5
All points clearly achieved with only minor errors of
punctuation and the occasional missing preposition or article.




                                                                 16
EAN WRITING EXAMPLE
Script C
I will go on a trip to Frankfurt about attend an
engineering exhibition tomorrow (15/March), so I want
you help me to leave a message if I have phone call.
Thank you

EXAMINER COMMENTS
Band 2
The candidate has failed to achieve both the second and third
content points (the dates when the writer will be away and
what work the assistant should do during this time), making
this an inadequate attempt at the task.




                                                                17
EAN WRITING EXAMPLE
Script D
Next week I go to an exhibition in Frankfurt. It’s from
9th to the 11th. While I am in Frankfurt you should
write the business letters. If there are any problems –
call me!



EXAMINER COMMENTS
Band 4
All the content points have been achieved but ‘Next week I go’
and ‘write the business letters’ are awkward, and require a little
effort by the reader.




                                                                     18
EAN WRITING EXAMPLE
 Script E
 To Mrs Bennett
 I receive your letter including CV we were also looking
 for the person who is experienced in work. The date for
 interview for you is 20-03-06 and we will very happy to
 interview you. The best way you can reach us by public
 transport. If you need any further information please
 don’t hesitate to contact me.
 Yours sincerely

EXAMINER COMMENTS
Band 2
Only the first two content points have been achieved, which
holds the mark awarded at Band 2.



                                                              19
EAN WRITING EXAMPLE
 Script F
 Dear Miss Bennett
 Thank you for your curriculum vitae and for the
 interest in this job.
 We are pleased to have an interview with you at
 Monday, 23 April at 10 a.m. in our location. So we have
 the possibility to introduce you to the team.
 Can you please confirm me this requested date and
 please send me the name of two referees in advance.
 We hope to see you soon. If you have any questions
 do not hesitate to contact me.
 Kind regards


EXAMINER COMMENTS
Band 4
The language used by this candidate is consistent with Band 5,
but the fact that the last content point (how to reach the
company by public transport) is not achieved holds the mark
awarded at Band 4.
                                                                 20
EAN WRITING EXAMPLE
Script G
Dear Mrs Bennett
Thank you for applying our company. We arranged an
interview for you. The date is 4th April. Please arrive at
9.15 in the morning, the interview will start at 9.30.
Please arrive on time.
We also need the names and addresses of 2 referees.
The best way to reach our office is use underground.
You can find the name of the street where our office
is from the map. And use underground from
trainstation to our company. You don’t need change
train.
If you have any questions, please contact us.
Yours sincerely


EXAMINER COMMENTS
Band 5
All the content points have been achieved and the candidate
has demonstrated confident control throughout most of the
letter, although there are a few non-impeding errors and a
slightly abrupt register.
                                                              21
EAN WRITING EXAMPLE
Script H
Dear Mrs Bennett
I have received your letter of application of post
traning substance, we have arrenged for you an
interview with Mr John on 26 April, please tell me your
2 referees names and addresses you can reach us by
busses numbered 610, 611 from city centre
Yours faithfully



EXAMINER COMMENTS
Band 3
All the content points have been achieved and the candidate
has used an adequate range of structure and vocabulary.
However, there is an impeding error (traning substance) and
this together with the lack of punctuation and the fact that
the script is slightly short, holds the mark awarded at Band 3
                                                                 22
EAN WRITING EXAMPLE
Script A
Hello Erica,
I’d like to apologise you, but I can’t attend to this
meeting in our head office.
In this time I’m going to London for sales meeting
with our customers.
Instead of me, for this meeting will go my sales
assistance – Tom
Best regards
Natasha

EXAMINER COMMENTS
Band 3
A number of errors, but they do not impede communication.
Overall, an adequate attempt at the task

                                                            23
EAN WRITING EXAMPLE
Script B
To: Erica Young
Cc:
Subject: Meeting
Dear Mr Young:
Thanks for your last letter! I’m very glad to be
inviated to attend the meeting at your company’s head office. But first of all, I’m apologising for not being
able to go to the meeting. This is due to a error of my
agenda, in fact. I have a international conference that
day.
I feel sorry for my absence. I’d like to recommend
my personal assistant to go instead of me. His name
is Jim Green. I hope this will not cause you some
trouble.
Best wish yours
Chan Bo Fun


EXAMINER COMMENTS
Band 3
Generally well organised (although not concise), leading to a
satisfactory effect on the reader. There are, however, some
basic non-impeding errors, for example ‘a error of my agenda’,
‘cause you some trouble’.                                                                                       24
EAN WRITING EXAMPLE
 Script C
 I’m really sorry but I’m not able to go to the meeting
 at our company’s head office. I can’t attend because of
 previous arrangements which I can’t change.
 Mr Jan Korwalski, a very good worker, will go instead
 of me.
 Please accept my apologies.
 Marta Stefanska


EXAMINER COMMENTS
Band 5
All points covered. Successful attempt at complex language,
for example ‘I can’t attend because of previous arrangements’,
‘will go instead of me’. Concise, making a very positive effect on
the reader.


                                                                     25
EAN WRITING EXAMPLE
Script D
Dear Mrs Young
I would like to apologise for not being able to go to
meeting at our company’s head office because I will
not be in the country. I am going on the business trip
to Italy.
Mr Mark Smith will go instead of me.
Many Thanks.
Nadia Johnson
Regional Sales Manager


EXAMINER COMMENTS
Band 4
All points adequately dealt with. Good range of structure and
vocabulary. Minor non-impeding errors, for example ‘go to
meeting’, ‘on the business trip’. Positive effect on the reader.

                                                                   26
QUESTIONS AND/OR
COMMENTS?



                   27

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BEC PD Session

  • 1. By Lachlan Page and Jack Ruane 1
  • 2. CONTEXT FOR NEW TEACHERS Before… • Half a book (Market Leader) for one semester. • Book was used as a syllabus. • Assessment was up to the individual teacher. Problems caused… • Students were not fully stretched academically. • Market Leader Book  Lots of the material not relavent.  Disliked by teachers and students.  Grammar and vocabulary topics are taught badly (in the book). • Students entering content modules with low levels. • Comparison to other universities in Bogota. • Often not a homogenous levels in classes (language & 2 content).
  • 3. SOLUTIONS Syllabus • Market Leader Book + Supplementary Material = One Semester. • Material deemed unessecary was left out. • Supplementary material added. Testing • Standardised testing (same test for all students). • Standardised marking e.g. Criteria for grading is defined. 3
  • 4. NEW SYLLABUS – HOW TO USE IT • Each class has lesson objectives and certain skills objectives. • Contains dates for assessments . • IMPORTANT for teachers when swapping exams, coursework, etc. For grading. • Be aware some of the material from Market Leader Books is in the tests. 4
  • 5. WHAT IS BEC? • Cambridge ESOL accredited exam in Business English. • Teachers last year received training from the British Council on how to prepare students to take the BEC Exam. • Idea is that in the future students will take the BEC Exam at a B1 or B2 level on completing their degree. 5
  • 6. BEC INTEGRATION INTO EAN SYLLABUS & TESTS • The exams, coursework and assessment tasks are modelled on BEC Exams. • Syllabus contains 4 BEC Preparation Classes (One for each skill) This means… • Students will have class preparation + practice in exams with BEC style tests. 6
  • 7. EAN – SPEAKING TESTS INTRODUCTION Part 1 – Interview/Easy Timing: 3 Minutes Questions • Assess the candidates’ ability to respond to questions and expand on responses. • Puts the student at ease. Timing: 1.5 minutes (long turn) for each student + 1 minute Part 2 - Long Turn/Mini preparation time Presentation • Tests the students’ ability to sustain a ‘long turn’ or ‘mini presentation’. • Student gets a small amount of time to prepare. Part 3 – Collaborative Task Timing: 5 minutes • Tests the students’ ability to communicate with another person. • Tests ability to initiate, negotiate and respond in an appropriate way. 7
  • 8. SPEAKING TEST - ASSESSMENT CRITERIA What aspects of speaking are we assessing? C P r elim ina r y Spea kin g An swer Key for BE Understanding the Assessment Criteria Answers A. B. C. D. E. F. G. H. I. J. K. L. 6. 10. 5. 3. 11. 2. 7. 12. 1. 9. 4. 8. Now match these factors with the four main areas of assessment for the BEC Preliminary Speaking test: Grammar and Discourse Pronunciation Interactive Vocabulary Management Communication C, D, K G, B, L A, F, I E, H, J 8
  • 9. EAN MARKING SCHEME - SPEAKING Grammar and Vocabulary Discourse Management • Range • Coherence • Accuracy • Extent • Appropriacy • Relevance 2 marks 2 marks Pronunciation Interactive Communication • Stress and rhythm • Initiating and responding • Intonation • Hesitation • Individual Sounds • Turn Taking 2 marks 2 marks Overall • Teacher’s overall impression • Confident and fluent? • Well prepared? Total Marks =10 Marks 2 marks 9
  • 10. EAN - SPEAKING ASSESSMENT PRACTICE Part 1: Interview http://www.youtube.com/watch?v=UyOuSA4mmEQ&feature=relmfu EXAMINERS COMMENTS: Paulo – Wrong use of connecter e.g. for then (so that), Wrong use of make/do ‘make business’ Laura – pronunciation of fashion (impeding) and economy (slightly impeding), didn’t answer the second question (What do you like about your studies?), Wrong conditional e.g. If will not come so many tourists. 10
  • 11. EAN - SPEAKING ASSESSMENT PRACTICE Part 2: Long Turn EXAMINERS COMMENTS: Paolo – Pretty good! Laura – No final ‘s’ on 3rd person singular e.g. it connect, Incorrect use of connecter e.g. further (furthermore), Wrong use of have in negative 3rd person singular e.g. it don’t has to be. 11
  • 12. EAN - SPEAKING ASSESSMENT PRACTICE Part 3: Collaborative Task EXAMINERS COMMENTS: Paolo – Paraphrasing when lack of vocabulary (Good), ‘Put in service customer relations’ unclear what is meant to a ‘non-language teaching specialised’, Wrong use of an adjective/adverb ‘Environmental correctly’ (however meaning is still clear) Laura – Clarifying (Good interaction), Employers (instead of employees) Overall Scores: Paolo – 10 (9) Laura – 9 12
  • 13. BEC PRELIMINARY WRITING EXAM Part 1: 1/3 of writing section grade Task type and focus An internal company communication; this means a piece of communication with a colleague or colleagues within the company on a business-related matter; the delivery medium may be a note, message, memo or email. The range of functions in the task include re-arranging appointments, asking for permission, and giving instructions. Part2: 2/3 of writing section grade Task type and focus A piece of business correspondence; this means correspondence with somebody outside the company (e.g. a customer or supplier) on a business-related matter; the delivery medium may be letter, fax or email. The range of functions in the task include apologising and offering compensation, making or altering reservations, dealing with requests, and giving information about a 13 product.
  • 14. BEC PRELIMINARY WRITING EXAM Expected word length Candidates are asked to write 30–40 words for Part 1 and 60–80 words for Part 2. Significantly fewer words are likely to mean that the task has not been completed, whereas overlong pieces of writing may involve irrelevance or have a negative effect on the target reader. If this is the case, overlength or under-length answers will be penalised. Irrelevance The examiners’ first priority is to give credit for the candidates’ efforts at communication, but candidates are penalised for content irrelevant to the task set, as in the real world this would have a negative impact on the target reader and would impair communication Spelling and punctuation These are important aspects of accuracy and are always taken into account. American spelling is equally valid, but there should be consistency. 14
  • 15. EAN WRITING EXAMPLE Script A I must go attend an engineering exhibition in Frankfurt from 15 March to 18 March. Can you tell Mr Meier to ask him confirmation for the fly on Monday and finish to made the travel documents for departure in April? Yours sincerely EXAMINER COMMENTS Band 3 The third content point (what work the assistant should do while the writer is away) is not achieved as the second sentence is confused and the role of Mr Meier is not clear 15
  • 16. EAN WRITING EXAMPLE Script B I am going to attend an engineering exhibition in Frankfurt, and the ticket’s date is 20th March, I will be away for one week, during this week I would like you to arrange the training meeting which we have decided and make an appointment with selling manager. I would like to see him 27th morning 10:30. EXAMINER COMMENTS Band 5 All points clearly achieved with only minor errors of punctuation and the occasional missing preposition or article. 16
  • 17. EAN WRITING EXAMPLE Script C I will go on a trip to Frankfurt about attend an engineering exhibition tomorrow (15/March), so I want you help me to leave a message if I have phone call. Thank you EXAMINER COMMENTS Band 2 The candidate has failed to achieve both the second and third content points (the dates when the writer will be away and what work the assistant should do during this time), making this an inadequate attempt at the task. 17
  • 18. EAN WRITING EXAMPLE Script D Next week I go to an exhibition in Frankfurt. It’s from 9th to the 11th. While I am in Frankfurt you should write the business letters. If there are any problems – call me! EXAMINER COMMENTS Band 4 All the content points have been achieved but ‘Next week I go’ and ‘write the business letters’ are awkward, and require a little effort by the reader. 18
  • 19. EAN WRITING EXAMPLE Script E To Mrs Bennett I receive your letter including CV we were also looking for the person who is experienced in work. The date for interview for you is 20-03-06 and we will very happy to interview you. The best way you can reach us by public transport. If you need any further information please don’t hesitate to contact me. Yours sincerely EXAMINER COMMENTS Band 2 Only the first two content points have been achieved, which holds the mark awarded at Band 2. 19
  • 20. EAN WRITING EXAMPLE Script F Dear Miss Bennett Thank you for your curriculum vitae and for the interest in this job. We are pleased to have an interview with you at Monday, 23 April at 10 a.m. in our location. So we have the possibility to introduce you to the team. Can you please confirm me this requested date and please send me the name of two referees in advance. We hope to see you soon. If you have any questions do not hesitate to contact me. Kind regards EXAMINER COMMENTS Band 4 The language used by this candidate is consistent with Band 5, but the fact that the last content point (how to reach the company by public transport) is not achieved holds the mark awarded at Band 4. 20
  • 21. EAN WRITING EXAMPLE Script G Dear Mrs Bennett Thank you for applying our company. We arranged an interview for you. The date is 4th April. Please arrive at 9.15 in the morning, the interview will start at 9.30. Please arrive on time. We also need the names and addresses of 2 referees. The best way to reach our office is use underground. You can find the name of the street where our office is from the map. And use underground from trainstation to our company. You don’t need change train. If you have any questions, please contact us. Yours sincerely EXAMINER COMMENTS Band 5 All the content points have been achieved and the candidate has demonstrated confident control throughout most of the letter, although there are a few non-impeding errors and a slightly abrupt register. 21
  • 22. EAN WRITING EXAMPLE Script H Dear Mrs Bennett I have received your letter of application of post traning substance, we have arrenged for you an interview with Mr John on 26 April, please tell me your 2 referees names and addresses you can reach us by busses numbered 610, 611 from city centre Yours faithfully EXAMINER COMMENTS Band 3 All the content points have been achieved and the candidate has used an adequate range of structure and vocabulary. However, there is an impeding error (traning substance) and this together with the lack of punctuation and the fact that the script is slightly short, holds the mark awarded at Band 3 22
  • 23. EAN WRITING EXAMPLE Script A Hello Erica, I’d like to apologise you, but I can’t attend to this meeting in our head office. In this time I’m going to London for sales meeting with our customers. Instead of me, for this meeting will go my sales assistance – Tom Best regards Natasha EXAMINER COMMENTS Band 3 A number of errors, but they do not impede communication. Overall, an adequate attempt at the task 23
  • 24. EAN WRITING EXAMPLE Script B To: Erica Young Cc: Subject: Meeting Dear Mr Young: Thanks for your last letter! I’m very glad to be inviated to attend the meeting at your company’s head office. But first of all, I’m apologising for not being able to go to the meeting. This is due to a error of my agenda, in fact. I have a international conference that day. I feel sorry for my absence. I’d like to recommend my personal assistant to go instead of me. His name is Jim Green. I hope this will not cause you some trouble. Best wish yours Chan Bo Fun EXAMINER COMMENTS Band 3 Generally well organised (although not concise), leading to a satisfactory effect on the reader. There are, however, some basic non-impeding errors, for example ‘a error of my agenda’, ‘cause you some trouble’. 24
  • 25. EAN WRITING EXAMPLE Script C I’m really sorry but I’m not able to go to the meeting at our company’s head office. I can’t attend because of previous arrangements which I can’t change. Mr Jan Korwalski, a very good worker, will go instead of me. Please accept my apologies. Marta Stefanska EXAMINER COMMENTS Band 5 All points covered. Successful attempt at complex language, for example ‘I can’t attend because of previous arrangements’, ‘will go instead of me’. Concise, making a very positive effect on the reader. 25
  • 26. EAN WRITING EXAMPLE Script D Dear Mrs Young I would like to apologise for not being able to go to meeting at our company’s head office because I will not be in the country. I am going on the business trip to Italy. Mr Mark Smith will go instead of me. Many Thanks. Nadia Johnson Regional Sales Manager EXAMINER COMMENTS Band 4 All points adequately dealt with. Good range of structure and vocabulary. Minor non-impeding errors, for example ‘go to meeting’, ‘on the business trip’. Positive effect on the reader. 26