Key 101: Social Next: The
Evolution of Collaboration
To The Leading Social
Platform
Jeff Schick, IBM
Robert Spaltenstein, ...
Please Note
IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notic...
Evolution Of Collaboration To The Leading Social Platform
 The platform
 The cloud
– Mail
– Meetings and chat
– Docs
– I...
Announcing IBM Connections

Social
Networking

Mail

Chat

Docs

Meetings

Content

XPages
IBM Connections platform
IBM Co...
IBM Connections Toolkit
Enable customer-centric solutions to be created via the use of APIs as well as support for
open st...
Cloud Directions For 2014


Enhanced Offerings
−
−
−
−
−



Enhanced Delivery Options
−
−
−
−



6

PaaS - Domino Appli...
IBM Domino® Applications For Cloud
What’s Coming
 An expressway for bringing Domino Applications
to the cloud
−

New or e...
We

8

waste
a lot of time
at work
Organizations lose:
 $1,250 per user in annual
productivity because of time
spent dealing with spam
 $1,800 per user on ...
IBM Mail Next
Focus on your work, not your inbox
Empowered mail that helps you:
 Focus on your top priorities
 Find anyt...
Dashboard

IBM Mail Next

My “VIPs,” or
management chain, or
experts, or…

My
calendar

Things “I owe”
others

11

Things ...
IBM Mail Next

Hover and click (or
gesture on mobile
device)

Go to my
inbox

“What needs my
attention?”
“Flip” to reveal
...
IBM Mail Next

“What’s
new?”

Team
analytics

“Mute” a
thread or
conversation

13

Designs Subject To Change
IBM Mail Next

Team
analytics

14

Designs Subject To Change
IBM Mail Next

Powerful, faceted
Search

Easily share content
with a community

In-line
attachment
preview

15

Designs Su...
IBM Sametime 9

Practical Desktop Video

Part Of
Social

Modern User
Experience

Simplify
Sametime

Full Mobile
Capabiliti...
Meetings And Chat In The Cloud
Now based on Sametime 9 technology

17
Information Worker Frustrations
Related to working with documents
 Technology advances have facilitated
the velocity and ...
IBM Social Document Strategy
When and where you need documents in context

Light-weight web editing
Public or Private clo...
IBM Docs Next
A better way to create documents...together
Produce, revise and communicate in a more effective way
Chat and...
IBM Docs
User roles and functions

Sales
Solution architects, sales, legal experts and the account
manager are working on ...
IBM Connections Next
Internal and External Collaboration
Share files and communities with business partners and customers
...
IBM Connections Next
 Focus on user engagement
Easily Return To Recently
Visited Content

Customize Activity Streams
For ...
IBM Connections Next
 Notification Center to focus your attention

Notification Center

Real time notifications from
acro...
IBM Connections Next
 Mobile

Easily Return To Recently
Visited Content

Mark favorite
content

Personalized
navigation b...
File Sync

On Mobile Today

Always have the most recent data
 Synchronize files between your:
– Connections files reposit...
IBM Connections Next
Enhanced Files experience and the File Gallery
Manage, organize, and
share your files visually

Previ...
IBM Connections Content Manager Next
 User experience enhancements
– Desktop integration

Thumbnail images of
documents

...
Moving To Cloud… Simplified
With the “Bridge to Cloud” Play

Renew mail subscriptions
….and apply on-premises investments ...
Client Success Program: SmartCloud
 Dedicated to every client's success with IBM SmartCloud through
....Delivery of compr...
Partners

31
Several Of The Must See Sessions
Monday
1:00- 2:00PM

KEY102: IBM Messaging and Collaboration: Innovations and Priorities ...
Announcement Summary

IBM Connections

IBM Mail “Next”

Domino Applications
in the Cloud

33
Summary
 IBM is providing a fully integrated social business platform
that provides:
– The easiest environment for collab...
Engage Online

Draft

 SocialBiz User Group socialbizug.org
– Join the epicenter of Notes and Collaboration user groups
...
Draft

 Access Connect Online to complete your session surveys using any:
– Web or mobile browser
– Connect Online kiosk ...
Acknowledgements and Disclaimers
Availability. References in this presentation to IBM products, programs, or services do n...
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Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

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Files from IBM Connect 2014.
IBM Mail Next info can be found on page 10-15

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Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform

  1. 1. Key 101: Social Next: The Evolution of Collaboration To The Leading Social Platform Jeff Schick, IBM Robert Spaltenstein, AMOS IT Suisse AG © 2014 IBM Corporation
  2. 2. Please Note IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user’s job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here. 2
  3. 3. Evolution Of Collaboration To The Leading Social Platform  The platform  The cloud – Mail – Meetings and chat – Docs – IBM Connections  Robert Spaltenstein of Allianz  Our community of partners  Closing thoughts 3
  4. 4. Announcing IBM Connections Social Networking Mail Chat Docs Meetings Content XPages IBM Connections platform IBM Connections SDK tool-kit 4
  5. 5. IBM Connections Toolkit Enable customer-centric solutions to be created via the use of APIs as well as support for open standards New extension points Updated SDK New APIs Open Simple Security Rich Mobile-Ready Private Cloud Services On-Premises Business Processes 5 Public Cloud Services Third party ISV Applications
  6. 6. Cloud Directions For 2014  Enhanced Offerings − − − − −  Enhanced Delivery Options − − − −  6 PaaS - Domino Application server on SoftLayer Dedicated options SaaS economies of scale Enhanced migration and onboarding services GRC and Compliance −  New web mail experience Meetings and chat with enhanced audio / video Enhanced guest model Mobile everywhere Continuous Delivery – ongoing updates Including solutions for social content Flexible Ways to Purchase
  7. 7. IBM Domino® Applications For Cloud What’s Coming  An expressway for bringing Domino Applications to the cloud − New or existing customer applications − Based on ISV solutions  Leveraging the IBM SoftLayer cloud infrastructure − Automated, Highly Available − Worldwide data center footprint − Pay per use and scale as needed  Work with ISSC and IBM Business Partners to customize and manage 7 "IBM SoftLayer allowed QDiligence to quickly stand up an optimized cloud based infrastructure for our Domino based corporate directors and officers questionnaires solution." - Russell Maher Principal, QDiligence
  8. 8. We 8 waste a lot of time at work
  9. 9. Organizations lose:  $1,250 per user in annual productivity because of time spent dealing with spam  $1,800 per user on unnecessary emails from co-workers 9 Source: http://blogs.atlassian.com/2012/09/collaboration-best-practices-3-reasons-email-hurts-productivity/
  10. 10. IBM Mail Next Focus on your work, not your inbox Empowered mail that helps you:  Focus on your top priorities  Find anything in your inbox or archive  Dominate your action items IBM Mail Next  FAST search  TUNE-IN the important, TUNE-OUT the yammering  OPTIMIZED for mobile, web  DELIVERED in the cloud 10 Designs Subject To Change
  11. 11. Dashboard IBM Mail Next My “VIPs,” or management chain, or experts, or… My calendar Things “I owe” others 11 Things “others owe me” Designs Subject To Change
  12. 12. IBM Mail Next Hover and click (or gesture on mobile device) Go to my inbox “What needs my attention?” “Flip” to reveal meeting details 12 Designs Subject To Change
  13. 13. IBM Mail Next “What’s new?” Team analytics “Mute” a thread or conversation 13 Designs Subject To Change
  14. 14. IBM Mail Next Team analytics 14 Designs Subject To Change
  15. 15. IBM Mail Next Powerful, faceted Search Easily share content with a community In-line attachment preview 15 Designs Subject To Change
  16. 16. IBM Sametime 9 Practical Desktop Video Part Of Social Modern User Experience Simplify Sametime Full Mobile Capabilities Ready For The Cloud 16
  17. 17. Meetings And Chat In The Cloud Now based on Sametime 9 technology 17
  18. 18. Information Worker Frustrations Related to working with documents  Technology advances have facilitated the velocity and distribution of content  But content creation, editing and review still require ….manual intervention  and that costs ….time and resources 18
  19. 19. IBM Social Document Strategy When and where you need documents in context Light-weight web editing Public or Private cloud options Commenting & discussions Attention management Author awareness Synchronously and asynchronously 19 Mobile device support Review & comment Light-weight editing Online or Offline viewing Rich presentation client Desktop editing support Complex business documents Connectors to access, sync and manage Connections files
  20. 20. IBM Docs Next A better way to create documents...together Produce, revise and communicate in a more effective way Chat and presence experience Assignment based workflow Mobile Editing and Viewing AirPlay® dual-display mode Online co-editing from iPad® Viewing on Androidtm Extended Portfolio Support API models for plug-ins and workflows Connections Content Manager ECM Content Navigator Designs Subject To Change
  21. 21. IBM Docs User roles and functions Sales Solution architects, sales, legal experts and the account manager are working on competitive proposals, able to access the latest updates anytime from anywhere. Human Resources Periodicaly update regulations, and maintain version history within shared communitiies. Management Support your team with reviews and feedbacks directly in shared documents, and quickly check the status of tasks and assignments. 21 Marketing Work from different locations to produce new collateral asyncronously with conversational commenting Product Management Collaborate quickly on design goals using design thinking methodologies and presentation artifacts. Sales Sellers are able to quickly leverage existing content without meetings or emails with one-click file creation from templates.
  22. 22. IBM Connections Next Internal and External Collaboration Share files and communities with business partners and customers Invite Partner Or Customer to Join New User Receives e-mail Invitation Registers & Logs In 22 Designs Subject To Change Community Content Available To New User
  23. 23. IBM Connections Next  Focus on user engagement Easily Return To Recently Visited Content Customize Activity Streams For Your Needs See thumbnail view of a website 23 Designs Subject To Change
  24. 24. IBM Connections Next  Notification Center to focus your attention Notification Center Real time notifications from across Connections 24 Designs Subject To Change
  25. 25. IBM Connections Next  Mobile Easily Return To Recently Visited Content Mark favorite content Personalized navigation bar 25 Designs Subject To Change
  26. 26. File Sync On Mobile Today Always have the most recent data  Synchronize files between your: – Connections files repository – Desktop file system – Mobile devices. What’s Next  Automated file sync eliminates the stress of having to download the latest version  Differential sync is automatic to save bandwidth and time  Easily view which files have been sync'ed to other devices and which are out of date  Pick and choose which files you would like to sync Designs Subject To Change 26
  27. 27. IBM Connections Next Enhanced Files experience and the File Gallery Manage, organize, and share your files visually Preview files before downloading them Media Gallery On Mobile Device Community Overview Page Documents and media can be shown in a gallery Community folders can be shared onto the overview page and browsed 27 Designs Subject To Change
  28. 28. IBM Connections Content Manager Next  User experience enhancements – Desktop integration Thumbnail images of documents  Usage metrics Designs Subject To Change 28
  29. 29. Moving To Cloud… Simplified With the “Bridge to Cloud” Play Renew mail subscriptions ….and apply on-premises investments to seats in the cloud ……for little to no additional cost
  30. 30. Client Success Program: SmartCloud  Dedicated to every client's success with IBM SmartCloud through ....Delivery of comprehensive, proactive, and personalized advisory services and support Designed For Clients of All Sizes Small • Medium • Enterprise On Premises • Hybrid • SmartCloud Provides Complete Lifecycle Coverage Delivers Structured Metrics & Reporting Ongoing advice and support, focused on real business outcomes 30 Supports Each Step of On-boarding Helping you succeed, however you measure success
  31. 31. Partners 31
  32. 32. Several Of The Must See Sessions Monday 1:00- 2:00PM KEY102: IBM Messaging and Collaboration: Innovations and Priorities for Today and Tomorrow Kramer Reeves, Director, Product Management Scott Souder, Program Director, M&C, Notes, iNotes, Connections Mail 3:45-4:45PM KEY104: Transforming Life's Work - IBM Social Business Cloud Strategy Rebecca Buisan, Director of Product Management and Marketing, IBM Social Business Cloud 5:00-6:00PM KEY105: The IBM Sametime Roadmap: Because Social Isn't Social If You Can't Communicate Kramer Reeves, Director, Product Management John Del Pizzo, Program Dir, Social Communications & Head of Sametime Product Management Tuesday 11:15-12:15PM KEY108: IBM Collaboration Solutions Application Development Kramer Reeves, Director, Product Management Mikael Orn, Director, IBM Social Business Cloud Philippe Riand, STSM, ICS Social Application Development Architect 1:30-2:30PM KEY103: The Power of Social Software in the Enterprise Jim Battle, Director Social Software Development Heidi Ambler, Director of Product Management, Social Software 32 connectcloudsessions.com
  33. 33. Announcement Summary IBM Connections IBM Mail “Next” Domino Applications in the Cloud 33
  34. 34. Summary  IBM is providing a fully integrated social business platform that provides: – The easiest environment for collaborating both internally with employees and externally with customers and partners – A full set of integrated, secure services for enterprise customers (e.g. Social, Collaboration, Messaging, Unified Communications, Document Mgmt, etc) – Extensibility options (e.g. API integration, solutions, etc) – All supported on a variety of deployment choices 34
  35. 35. Engage Online Draft  SocialBiz User Group socialbizug.org – Join the epicenter of Notes and Collaboration user groups  Follow us on Twitter – @IBMConnect and @IBMSocialBiz  LinkedIn http://bit.ly/SBComm – Participate in the IBM Social Business group on LinkedIn:  Facebook https://www.facebook.com/IBMSocialBiz – Like IBM Social Business on Facebook  Social Business Insights blog ibm.com/blogs/socialbusiness – Read and engage with our bloggers 35
  36. 36. Draft  Access Connect Online to complete your session surveys using any: – Web or mobile browser – Connect Online kiosk onsite 36
  37. 37. Acknowledgements and Disclaimers Availability. References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. The workshops, sessions and materials have been prepared by IBM or the session speakers and reflect their own views. They are provided for informational purposes only, and are neither intended to, nor shall have the effect of being, legal or other guidance or advice to any participant. While efforts were made to verify the completeness and accuracy of the information contained in this presentation, it is provided AS-IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this presentation or any other materials. Nothing contained in this presentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results. © Copyright IBM Corporation 2014. All rights reserved.  U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.  IBM, the IBM logo, ibm.com, Domino and Sametime are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml Other company, product, or service names may be trademarks or service marks of others. 37

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